Based on 1.445 opinions finded in 1 websites
Based on 1.445 opinions finded in 1 websites
Nº 429 in 901 in Swansea
Opinions
No complaints and lots of thanks to very welcoming and friendly staff. Lots of nearby parking, £6 for the day help make this an ideal overnight or short stay hotel in this lovely part of Swansea
Bryn Dymott . 2024-10-28
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The room was neat and tidy, the staff was friendly and gave our family a free box of Maltesers that we found in our room. My parents really liked the view from our window, we could see the bay.
Lasagna Zai . 2024-10-26
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This is my preferred hotel in Swansea as it's convenient for the town centre. I wasn't impressed by the Christmas music in the restaurant during my recent mid-October stay though!
Gavin Whitham . 2024-10-23
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It is a three star hotel, but it is very very basic. The location is nice, right at the waterfront and close to the city centre. No idea about service as I haven't seen anyone there - even for check in there is a self service machine now. They don't clean rooms, refill coffee trays or change towels on a daily basis now, and I think that's a disappointment. The bathroom was really dated and in desperate need of painting - there also was no fan to get the steam out?
Mc Da . 2024-10-20
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Great location but rooms need updating like walking shower
David Pritchard . 2024-10-19
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Good old Premier Inn! Great value comfortable accomodation. Hearty breakfast and non-pretentious food. Great location too. But the hotel & rooms could do with a little tidying up here and there. Otherwise, a good recommendation.
Steve Whelan . 2024-09-28
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Stayed here for work a couple if times. Great place to stay near centre with pubs & restaurants with a lovely walk in. Pity the view from my room was scaffold & the rubbish that the workers left behind.
Jeff A . 2024-08-04
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Couldn’t fault the place! We had booked an AirB&B for Saturday & Sunday to attend a wedding on the Sunday but the listing was, shall we say, “not as advertised” Phoned PI at 6pm on the Saturday, spoke to Anna who, along with her colleague couldn't have been more helpful and understanding of our predicament. Offered to hold two rooms until we got there to check that they were suitable and even called round the others in Swansea in case they wasn’t. (They were BTW). Her positive and genuinely caring approach turned an impending disastrous weekend on its head! Oh, and the room was pretty good as well!
David Bigglestone . 2024-07-29
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Location in within CBD so it was quiet but generally nice area. Short walk to ‘party’ central. The hotel was shroud with scaffold (children on the scaffold at late hours). Other than this Generally consistent with Premier Inn.
Jonathan Darcy . 2024-07-28
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Nice location, good room alongside good breakfast. Close to a fairly great car park and a readily available Tesco express and some nice restaurants.
Aseem Daga . 2024-07-15
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Hotel is covered in scaffolding and it’s very dirty. Nice location..
Ricardo . 2024-06-30
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The food was really nice, wasn’t really waterfront view was there was scaffolding in the way, overall a lovely place. Lots of police around in every corner outside the hotel. There’s also a tesco right next to it. Before leaving me and my friend done this funny thing that looked like a body 😂. I recommend this hotel
Daisy Bevan . 2024-06-30
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Ac wasn't working it was to warm to sleep
Robert Thomas . 2024-05-02
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Brilliant value for money! The scaffolding is a bit off putting - but can't be helped! Check in is easy - staff are all lovely! Room is great, very clean and comfortable. Location is great - 10 min walk to the middle of Wind St. Car park next door - £6 for 24 hours- bargain! We didn't go in to the Beefeater - but wish that we had - it smelled amazing when we were walking past! We will definitely be back. Great for a little escape!
Rebecca Davies . 2024-02-15
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Good location, nice hotel, checked in quite late, Marley and I think the girl was fion, was very helpful and friendly, parking was £6 for 24hrs which is handy as I’m close to town
James . 2024-02-14
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Stayed here regularly on business. Staff are always fantastic (shout out Andrea) rooms are spotless, and breakfast is to die for.
Conor . 2024-02-13
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Clean room and bathroom. Nice and quiet. Best cooked breakfast we have had in a hotel.
Emma Richardson . 2024-02-13
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I've had a very positive experience at this premier inn for the past 3 years ive been coming. Andrea, on the reception team, has made me feel very welcome with her friendly chats we have and has given me a lot of great local tourist advice :) as well as being extremely helpful with hotel matters. The hotel rooms are always clean and tidy and it is situated in an ideal spot for exploring swansea whilst escaping the noise from the nightlife on Wind Street.
Adam M . 2024-02-13
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Amazing hotel lovely room complimentary wine and chocolates. Staff was all lovely great food in the restaurant in the evening and a wonderful all you can eat breakfast would highly recommend this hotel
Jojo Meme . 2024-02-09
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The pork ribs and grilled chicken were top notch... 👌
Njamba Chinga . 2024-02-09
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Stayed for 1 night. Check in easy and lady on reception very polite. When been offered the breakfast we explained we wouldn't be having it due to me having surgery early the next day. Room lovelyand clean, tv,kettle etc all there. Bathroom basic but clean. Knock at the door and the lady from reception was there with a box of chocolates and a card for us apologising for the awful weather and wishing us luck for the surgery. Absolutely no need to do this but it was a lovely thought from the staff. Restaurant on site is good, reception booked us a table there. Staff in Restaurant were great and food was good and very well priced. Parking easy, either coins in the machine or on the ringgo app which they tell you how to use when you get there. Will stay again at the drop of a hat.
David Williams . 2024-02-09
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What a lovely hotel, Premier Inn Swansea Marina staff go above and beyond, thank you we will be back - customer service at its best - thank you 😃
GILL SEARLE . 2024-02-09
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Stayed away at the Premier inn swansea hotel for a weekend away by myself, first time visiting Swansea so everything was all new to me in the area, i found Andrea on the front desk especially helpful and providing me all the information and questions that I had to ask going whether it would be about my room, things to do out and about, pretty much anything I needed to know she was helpful towards me 😊 I found the room very cozy and also clean and tidy and the food was absolutely lovely aswell! Overall a very happy customer it's a 10/10 from me it was a pleasent experience and I will be staying here again the next time I visit here 🏴
Ross Winter . 2024-02-08
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Great location, easy to find. Car park right next door. Stayed overnight for a concert in Swansea. Room was immaculate and a good range of wines.
Bella Chandley . 2024-02-08
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Showing its age. Scaffolding all around it. Needs a lot of TLC. And....the reception given on arrival was poor....no greeting or smiles. No charger point by my side of the bed and no pink strip across the top of the headboard!! And....Swansea is a dump....
Colin Baker . 2024-02-07
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Excellent hotel, very clean Dan on reception and Gina was excellent.
William Mitchell . 2024-02-07
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All new yo me but very friendly and helpful staff and very friendly atmosphere in the pub on ground level .
Mr Emery . 2024-02-04
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This is a lovely restaurant, very nice to sit and eat in.. I will say though that one of the waiters was hovering a little. No sooner had we put cutlery down the plate was taken immediately. So it felt like we were being rushed a bit.. The food itself was lovely. The only thing is the sea bass had skin left on. I don't mind this but it should have been crisped up.
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Went to Costa and ordered 2 drinks.the man at the till was rude. when I said the beans hadn't gone on the app. The women that made the drinks was very rood and shout across the room saying your hot chocolate is ready I've called you a million time. The only nice one was a young women which was very helpful and understanding.