Based on 563 opinions finded in 1 websites
Based on 563 opinions finded in 1 websites
Nº 217 in 472 in St Albans
Opinions
Even though they had put a floor standing fan in the room with the windows open, it was impossible to sleep due to the noise from traffic and the fan. Ridiculously hot. The food in the attached Beefeater was awful. I had the lasagne and I swear it only had one pasta sheet. Breakfast was not great either: mushrooms stone cold, grilled tomato barely cooked, bacon had sat around so long it was chewy. They had no butter, only some form of 'spread'. Really not worth the money.
Joanna Carr . 2024-08-20
MORE AT Google
Beware these fraudsters, I was told at reception the parking is free for guests, received a 100 pound fine few days later... useless staff doesn't pick up a phone now
Peter Sikora . 2024-05-21
MORE AT Google
I stay in a lot of Premier Inns and normally its my go to choice. I'm slowly being put off by the chain and moving forward I'm going to try and not use them. Why?? Lots of them are getting old, Drab and worn. Staff seem to hate there jobs there and why some are good at putting on a smile, talk to them long enough and you can hear working for the chain sounds the best... every hotel I'm staying at has issues. Cleanliness, facility's, ambient temperature of the rooms. This Hotel is right next to the M1. Great location and why I chose. First impressions of this hotel: The road to turn into the Hotel is basically a dirt track. Big ruts and potholes, One car a time and no passing places. The carpark is small and unless your directed by anyone its easy to miss that its a MANANGED car park. Stick Reg in tablet and sorted for the night. The room was a little worn dead flys and insects stuck on the window sill and netting. HDMI Port is was damaged and not usable. Just means i have to fondle behind the TV and is a little annoying as its covered in dust. Bathroom tap sprays all over when used. Seals that have been replaced are to a poor job and some are worn around the bath. Again around the bath could of been alot cleaner. The Breakfast! Getting into the restaurant was confusing. No signs to which way to go and very dim and worn. No sign at the top of the stairs of where to wait and no one to great me at first. Its one of them tell the server what you want venues. Scrambled egg was dry, Bacon under cooked and like it was taken out of water to keep 'Fresh'. Beans were under cooked. Would i stay here again? Not really.
Damien Thompson . 2024-05-18
MORE AT Google
Terrible. Blood stained duvet, used plaster in bathroom bin, terrible smell in room, Zero in Beefeater waiting to be shown to a table being ignored resulting in us having nothing to eat. Good location for Harry Potter Studios but otherwise avoid!
chloe owens . 2024-04-03
MORE AT Google
The floor had not been cleaned - there were bits and debris all over the bathroom floor and the carpet in the bedroom. Definitely not vacuumed prior to me, so I just felt a little grubby the whole time I was there. My room was also freezing when I checked in at about 6pm (in March) - not sure why they couldn't have had the heating on in advance of me arriving. The restaurant was closed for dinner due to flooding (no one's fault) so I drove into town instead, but it was reopened for breakfast and was decent enough. Probably won't return in a hurry due to the state of the room.
J. B . 2024-03-09
MORE AT Google
We stayed here for 2 nights. At check in I asked when I needed to let them know about having the room cleaned after the first night and was promptly told that we couldn't have our room cleaned after the first night as they had 40 rooms leaving in the morning and only had 4 cleaners. I was taken a back by this so instead asked for clean towels for the second day, which we were then given. The shower gel in the shower was so watered down, it was basically just water Both nights the TV randomly turned itself on at 1-20 am. When I checked out, I was asked if everything was ok. I said not really and let the different receptionist know about our stay. She apologised and said our room should have been cleaned. Our stay fell far short of what you expect from Premier Inn.
Angie Kirby . 2024-02-27
MORE AT Google
A bit in the middle of nowhere, good food. Good value for money. Beds are too soft.
Robert Donaldson . 2024-02-25
MORE AT Google
What has happened to Premier Inn breakfasts? They keep serving diluted orange instead of fresh and the hash browns would make good door wedges!
Neil Burton . 2024-02-07
MORE AT Google
The only negative things were both the bed and the bath were way too high!!. I am under 5ft, or only 148cm and it shouldn't be difficult in a hotel room to get into bed or in the bath for a shower!!
Lynn Davies . 2024-02-06
MORE AT Google
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1055 Opinions
The food is excellent. Quality, tasty, and great portions. The service was great but the kitchen was slow and held the waiters up. It came but just in time. Overall it was great
The food is excellent. Quality, tasty, and great portions. The service was great but the kitchen was slow and held the waiters up. It came but just in time. Overall it was great
1172 Opinions
Went for afternoon tea with my mum and our friends, it was such a great experience start to finish. We were very warmly welcomed and cared for by the staff. With varying dietary requirements across ou
Went for afternoon tea with my mum and our friends, it was such a great experience start to finish. We were very warmly welcomed and cared for by the staff. With varying dietary requirements across ou
318 Opinions
Arrived a Tuesday afternoon, only one other customer in but greeted with a smile and "what can I get for you" straight away. The lady who served us mentioned that she was the only member of staff work
Arrived a Tuesday afternoon, only one other customer in but greeted with a smile and "what can I get for you" straight away. The lady who served us mentioned that she was the only member of staff work
1132 Opinions
Dinner as a group of four friends on 16/8. Two of us had been here a few times previously and service has always been very hit and miss. However today we had no problems as service was very good and I
Dinner as a group of four friends on 16/8. Two of us had been here a few times previously and service has always been very hit and miss. However today we had no problems as service was very good and I