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OpinionsNoteGoogle3994.1

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Good clean rooms . Staff very polite & helpful. Meals Breakfast/Dinner Good

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David Legg . 2024-11-20

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Good standard always like premier inn do, nice clean room, good space extra sofa and very close to railway station by walk

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Misia Misinska . 2024-11-18

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Highly recommend!! We had a great stay with the kids for half term.

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David Lampard . 2024-10-31

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Really enjoyed our stay. Good nights sleep and tasty breakfast.

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Ryan Crouch . 2024-10-31

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We have just enjoyed a lovely three-night stay here. The room was clean and comfortable, and quiet. The Reception staff were helpful and friendly. The hotel's location is good - lots of eating places nearby, and the town centre a short walk. Its own parking would obviously be preferable, but the paid car park, pretty much across the road, was fine. Thank you.

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David Williams . 2024-10-26

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Very kind and helpful staff at reception. I accidentally booked the wrong date, and when we arrived to check in the hotel was unfortunately full. The staff were really sympathetic and helped us to find rooms in another hotel nearby, a big relief! Great service.

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James McEwen . 2024-10-26

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Parking is a nightmare. It's away from hotel we waited 45 minutes to park . And feel uncomfortable leaving it away from hotel. There is a small restaurant attached. But time of opening are tight . This premier is not near yo the town a good 15 20 mins to the nearest pub up hill. The staff were really nice and helpful. Particularly the manager. Room slightly taty . There is no window to let air in, so rather stuffy . But this is opposite the train station. So that would be good for London bound.

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S. Ingrem . 2024-09-26

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Stayed here last week, had an immaculate stay. Rooms were pristine and the staff were attentive. Couldn’t have asked for anything better. Will definitely recommend this hotel to my friends and family

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Aisha Neagle . 2024-09-25

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Self-service check-in went super smoothly. So awesome 👌🏻 I ate dinner at the hotel restaurant, Thyme as I arrived fairly late and didn't want to venture out. The food ( I had a double stack burger) was amazing and the service from ALL the hotel staff was just as good! The room is cozy, and the bed is comfortable. However, I feel they could have complimentary water in the room for guests. I'm also not sure if it was because I was in room 301 directly across from the lift that I kept hearing doors bang until well after 11 pm. Soft closing doors are a must for the hotel to consider because it is too noisy as is. The fire alarm set off just before 11pm, 3 times. I know it's not the hotels fault, but I got the biggest fright as it is so loud in your room. The staff were great though, they came around to explain. I'm sad I didn't take photos of my food last night or my breakfast this morning. If I remember to take photos tomorrow, I'll update the post, but the breakfast was great too! Well done Premier Inn!

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Tarrin Loxton . 2024-09-24

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My friends family room only had 1 bed made up even though it was booked that he and his son would be accommodated in it. The air con was not working, this was not told to us at check in but was obviously not a new defect as there was a stand alone fan in the room. There was only 1 towel in his room. When he complained about this the staff were apologetic and attempted to remedy the situation however for those that could not be remedied no offer of compensation was made. We were attending an event at Brands hatch and found tge place to be well situated and close to hotels/bars. However, the lack of onsite parking meant that had we been on motorcycles as first intended, we would have been anxious about parking off-site.

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Stew Jayes . 2024-07-28

MORE AT Google

New fresh clean hotel mins from the train station a great location

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Mark Keeley-Dixon . 2024-03-02

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Near n tidy rooms. Mattress was extremely comfy. Toilet was a bit smelly. Service was great. Needed an iron and ironing board to iron a shirt for an event that evening which was brought to us upon request and timeously. Location was great. Parking off the premises was okay.

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Jackie van der Walt . 2024-02-29

MORE AT Google

Just what you expect from a premier inn. Clean and tidy. Hear the staff talking about the internet being renewed, and this showed in the free Wi-Fi being much better (up to 8mbps) which was 10 times better than my last PI. Breakfast was good. Parking around the corner at a multi storey own by the local authority. It’s free from 1830 to 0830 the next day, and if you just want to leave it until 0930 it’s only £1.50.

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Nick Chomyk . 2024-02-28

MORE AT Google

Stayed there with my partner for 2 nights, and we thoroughly enjoyed it, clean room, comfy bed, the food was lovely. We have stayed there before and would rate it 10 out of 10.we will be staying again. The staff was friendly and polite,

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BLACK_ THUNDER . 2024-02-27

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