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OpinionsNoteGoogle3514.5

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A n efficient well presented venue for overnight stay

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Carole Mulcare . 2025-01-28

MORE AT Google

We have stayed here several times. The last time was over Christmas. The staff were helpful and nothing was to much trouble. The room was clean and comfortable. We ate a few times and again nothing to fault. Well done. X

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Susan Bonham . 2025-01-27

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Service is bad. They dont want to help you at all . All food over cook. Dinner and breakfast. Will never use again

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Andy Ralph . 2025-01-15

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Premier inns have gone downhill generally and in some cases are no better than travelodge. This one is one of the better ones, with staff being very accommodating and helpful. Unfortunately the breakfast experience wasn’t so good. The restaurant was cold, there were quite few hot food options and some of the hot food was lukewarm. In the overflow car park there is one BP charger but it’s not available unless you pay the £8.99 monthly subscription. Premier Inn are missing a trick by not having a row of type 2 destination chargers. Saffron Walden itself is a lovely village to visit.

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Peter Biggins . 2025-01-12

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I’d like to start by apologising for the delay in leaving this review—it’s long overdue! I was recently catching up with a friend I hadn’t seen since my wedding, and it reminded me how amazing the staff at the Premier Inn Saffron Walden were—and that I’ve still not left a review to thank them properly. To give some context, I got married in July last year at Quendon Hall, and many of my guests stayed at the Premier Inn. The feedback from my guests about the hospitality they received was absolutely glowing. Everyone was so impressed with how well they were looked after, and it gave my wife and me real peace of mind knowing they were in such capable hands. We are incredibly grateful to the team for going above and beyond to ensure our guests felt so welcome and cared for. Your warmth, professionalism, and outstanding service truly made a difference during such an important time for us. A heartfelt thank you to each and every one of you—you were amazing, and we’ll never forget the role you played in making our wedding even more special. Highly recommend this hotel and its exceptional staff!!

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Dilip Singh . 2025-01-10

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We arrived late last night after visiting our son with our overnight things in carrier bags. The receptionist wrote down 9 as we approached. Her attitude was cool with us, as we booked in, not giving us a room choice. All the night there were regular odd noises, so loud that they woke us both, and the bed was not as they usually are, hard, lumpy and uncomfortable. The window did not open. We were in need of a good night's sleep and did not get it. There were only 2 teabags in the room, and we only saw extras as we left in the morning. I spoke to the receptionist on the way out, she just kept on writing, or I would have said all this then. This is such a shame as we wanted to stay again this week.

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Janette Delbarre . 2024-12-31

MORE AT Google

Staff really pleasant. Rooms good, bed comfy! Always sleep well in premier inn. Found some old rubbish left under the bed when i dropped something so could be a bit more thoroughly cleaned. Food is decent, we had breakfast buffet and an evening meal

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Rhianna Dixon . 2024-12-08

MORE AT Google

Fantastic base to explore the area and a quick hop to Cambridge and the brilliant Park and Ride service.The hotel is very clean and very friendly.We have stayed here many times and can heartily reccomend it, plus there is a great supermarket just opposite for all your supplies.

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Josef Connolly . 2024-09-06

MORE AT Google

Had a lovely stay and Saffron Walden the town is lovely with lots of individual shops and places to eat. Would recommend a visit 👌 😀

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Anne Rawstron . 2024-03-20

MORE AT Google

Perfect for a stopover before catching a flight. The food is OK and the rooms are really nice. The Staff were brilliant 👏

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Andy Gill . 2024-03-13

MORE AT Google

Rooms are ok except if you need heat seems they control it cuts off at night and when ever you are not in room then takes about 20 minutes to start again. Forget towels our room had one bath and one hand. Showers are extremely slippery. If you need a rubber mat you have to request one. Hopefully you haven’t fallen and broke your back. Last time staying here for me. Oh if you need assistance it’s very difficult to find someone. Have to knock on doors in lobby then they look at you in disgust like what do you want.

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Edward Gordon . 2024-03-03

MORE AT Google

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Here’s a sample review you could use or adapt: "I had an amazing experience at Trawlerman Fish Bar! The food was incredibly fresh, perfectly cooked, and full of flavor. The chips were golden and crispy, and the portions were very generous. The staff were friendly, welcoming, and provided great service, which made the visit even more enjoyable. The takeaway was clean and had a cozy atmosphere. Whether you're looking for a quick bite or a full meal, Trawlerman Fish Bar is definitely worth a visit. Highly recommend!"