Based on 546 opinions finded in 1 websites
Based on 546 opinions finded in 1 websites
Nº 137 in 416 in Rugby
Opinions
One of the better premier inns I have stayed at! Great rooms, decent breakfast and good location.
Rich Brown . 2025-04-24
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Our stay at Premier Inn was really nice. We arrived and we given free complimentary parking by the receptionist. Breakfast was really good with a wide selection of things on offer. Staff were friendly and also asked if I had any allergies. Would recommend for anyone staying in the area.
Yusuf Amejee . 2025-04-19
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Room was very comfortable. Staff very friendly and the breakfast was excellent. Will be staying here again 🙂
Steve Darlington . 2025-04-17
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Great little stay at this premier inn . Never fails to impress whichever premier in visited
Aaron Carby . 2025-04-17
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The breakfast was fresh and well cooked,one of the better premier inn breakfast's. The room was nice , good hotel
Gareth Haigh . 2025-04-15
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The hotel is nice, the breakfast was fantastic, chef very polite and helpful to offer any additional items that weren’t already out
Neil Moss . 2025-04-15
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Easy to find also easy access, loads of parking Clean room But the BEST breakfast Iv had in a hotel chain all warm and fresh all cooked to perfection lots of choices was even greeted by the chef who deserves a bonus went above and beyond for all visitors super proud of his job and roll within 5* 6/3/25
Adam Rayton . 2025-03-06
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This is one of my favourite stop overs. The location is great, the vodaphone network is very fast, the rooms are clean and the staff are lovely.
Andrew Stevens . 2025-02-14
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Luca was unbelievably professional caring and made our experience nothing short of exceptional. Thank you luca
clutch man . 2025-02-09
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Stayed here a few times, staff always helpful. Breakfast, one of the best I've had in a premier inn.
Chris McLoughlin . 2025-02-05
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You will be sure to have a good nights sleep, our bed was so comfortable and cosy. Very clean, hygienic bathroom and shower. Breakfast very good, something to suit most tastes. The staff are very friendly and helpful, and I will give Stuart mention, he made sure I was happy with my cooked breakfast!
Sheila Ball . 2025-01-30
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I stayed for a week doin a coarse, the room was modern and clean. Staff are super friendly. Paid extra for breakfast most Monrings food was good. Good selection and staff on kitchen friendly and willing to help. It’s also 3 min away from my coarse wich is amazing and close to shops if you need any clothes or things you have forgotten to bring.
Alex Little . 2025-01-29
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Recent refurb so very good rooms. Excellent breakfast almost cooked to order, so very tasty. Great value
Duncan Bradley . 2025-01-26
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Good all round Premier Inn. Plenty of nearby facilities.
P N . 2025-01-23
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Nice premier inn, good breakfast. Premier room was very good
Rob Buck . 2024-11-02
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We stayed in July for the F1, the staff were fantastic, really friendly and helpful and nothing was too much trouble. The location is good for motorway access and the Harvester next door very convenient. The bathroom could have done with a little tlc but nothing I would generally complain about. The room was well equipped and comfortable.
John W . 2024-11-02
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Convenient location post NEC visit. Harvester attached. In room wifi is superb and quick enough for streaming. Clean and modern bathroom. Very comfy bed.
Major Khanage . 2024-10-19
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Friendly hotel staff, really comfortable room and a great shower. They even provided a good hair dryer, comfy towels, good tv etc. Woman at the front desk was really lovely on check in. Loads of free parking for guests and had a great breakfast in the morning. Harvester next door is handy and 5 min drive from a big Tesco. Convenient location, would definitely stay here again if we needed to come back to Rugby.
Marianne . 2024-10-14
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Very quiet, perfect to relax after a long day. Close to the city and easy to get out from to hit the road.
Krzysztof Drawz . 2024-10-10
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Modern room with much improved decor and walk in shower, friendly staff, good location just of M6, breakfast was as expected. HOWEVER bathroom utterly stank of drains (I see this is an ongoing problem from other reviews), walls thin as could hear people talk next door, no AC so expect would be very hot in summer, and the electric radiator on the wall repeatedly clicked loudly for some time when turned on which was very disturbing when trying to get to sleep. Would not stay here again.
Mark UK . 2024-10-06
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Great experience! Lana from reception was extremely professional and friendly. 5 stars and recommended to anyone reading this.
Waleed Kazim . 2024-10-06
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Good hotel, friendly check in staff. Room was clean with all the bits n bobs you need
Dunn & Dusted Pest Control . 2024-08-06
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Stay for the F1 Silverstone. 3 nights, been here before, this time we had room issues. First room was not even cleaned, still had prevoius guests unmade bed linen and laundry in place. Second room had no towels, and needed a clean, spot lights really dusty, spiders in corners, table needed a wipe. A new cleaning team required maybe? Reception staff were VERY good, friendly, helpful and resolved the issues quickly, without any fuss, regained my faith.
Mark Green . 2024-07-16
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Very unfriendly staff, we where 20min early and had to pay 10 pounds. Room was very stinky and at 7:30 there came someone of the staff into our room.
Joshua Heymans . 2024-07-14
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Best pay extra for the PLUS rooms on the first floor. Every thing is that little bit nicer. Loads of usb chargers. No 5G free wifi 6mbps.
Doug Thompson . 2024-07-13
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Just as described on the website, just straight up fact. Just what you need after a long day
Bruce Givans . 2024-07-09
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Very nice, clean and tidy. Room looked fresh and had nice lighting and everything you should need for one night. Friendly staff.
Chloe harvey . 2024-03-08
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Stayed one night. Warm welcome on reception. The new Premier Plus rooms are very good. Far more spacious than the standard room. Coffee making machine is a bonus. Large bed and comfortable as usual. Walk in shower so much easier for guests of our age. Pity about the breakfast. Not much left by the time we went for breakfast. Nothing like the usual Premier breakfast we are accustomed to. Good location and plenty of parking.
Richard Bourne . 2024-03-05
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Was a typical premier Inn, no frills at good value. Good breakfast as always.
Daniel Sauberlich . 2024-02-24
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341 Opinions
Never ever go to this Costa, it is beyond appalling; it is so disgusting, I'm struggling to put into words, my experience today. My husband and I popped along with my wheelchair-bound 91-year-old mother, for a little light lunch. We arrived at around 1:30 pm on Sunday 23rd of March 2025, to find the place surprisingly quiet. Given that it was a Sunday lunchtime, I would have expected the place to be alive with families and couples. We had in fact tried to find a table at the Lutterworth Costa, but it was so full, with no sitting room, we came along to this branch, hoping they would be able to squeeze us in. There were 3 members of staff on duty (2 young ladies and a young man), and only about 6 or 7 occupied tables, including us. We ordered 3 drinks and 2 toasted sandwiches and a toasted croissant. The food came quickly enough and was pleasant. After my mother had eaten half of her sandwich, she indicated she needed to go to the lavatory, and as she is in a wheelchair, I have to help her out with these things. We got up, and as I was heading towards the lavatories, the young man on duty, jumped ahead of us and said sheepishly, "I just need to check if they are clean". As it was so quiet, and there were 3 members of staff on duty, I was a bit surprised that this needed checking on first, but I just assumed he was being super-diligent. He turned back to us looking embarrassed, and I said "is it dirty?", to which he responded "yes" and then "lucky me". He walked to a nearby cupboard, collected a dustpan and brush, went ahead of us again, spent literally 10 seconds sweeping something from the floor, and then moved back to allow us to access. I pushed my mother's wheelchair in to, what can only be described as, the most disgusting public lavatory I've seen, in my 60 years of living. It sounds like it must be exaggerating doesn't it (so dramatic!) - but not only were the scraps of paper all over the floor, so much worse than that, there was urine everywhere. I don't just mean a little drop or two on the seat where somebody had not been careful, I mean the floor was literally swimming in urine, the toilet seat was covered in urine, the lavatory bowl had urine in it with no toilet paper, it was quite literally, like somebody had embarked on a highly successful 'dirty protest'. Now, as if this was not enough, the fact that this young man had seen the appalling mess, he clearly must've known what it was like, which is why he jumped ahead of me to "check", but then to think that it was acceptable for me to not only to walk into that disgusting room, but allow my 91-year-old disabled mother to sit on a toilet seat covered in urine, almost left me speechless with outrage. How dare you treat your paying customers with such disrespect, moreover, how dare you treat any other human being with such disrespect? It is unforgivable. There is no world in which I would allow anybody to be subjected to such a monstrous, nauseating experience, and the management at this specific Costa, should be either, immediately dismissed, or sent away on a course, to teach them the fundamental rights of human beings, and particularly how that relates in a hospitality setting. Surely, it is simple? Would you sit on a toilet covered in urine, while your feet sat in puddles of urine? Would you allow your 91-year-old disabled mother, or grandmother, to sit her behind on a urine covered toilet seat, while the wheels of her wheelchair wallowed in urine? You were not busy. When you opened up that morning, either, nobody bothered to look at the lavatories (not acceptable), or worse, looked at the lavatories, and could not be bothered to do anything about them (disgraceful).