Costa Coffee in Rugby

Love the place,staff and ive never had a bad coffee ☕️. Always consistent in how they run and what they offer

Went in and was served by Ellie, was the loveliest person, gave me a taster of the cookie dough frappe before I added coffee to it. Friendliest person :)

Lovely staff helpful .Great stop off point when traveling through

Lovely spot to enjoy the first iced coffee of the year.

I have been a regular for 2+ years, but cant get my head round the new deco, I like new ideas being explored but come to the conclusion the interior here is a total disaster, the seating has become uncomfortable, overall think there is something missing in regard to the furnishings, can no longer feel relaxed staring at the blue and pink cloudy wall mural, its amusing but cant stand it. Staff and service remain excellent though, friendly and helpful. but unlikely to be a regular here now.

Great coffee and friendly staff with fab service, but the refurbished store looks like someone has been on LSD! I just don't get it, way to dark and it looks like a blood bath.

Rude staff! They closed the store today on 14/03/2024 where the information on the window says the store will be closed from 16/03/2024. When trying to speak to the staff member they spoke to me through closed doors where I couldn't hear anything and then ignored me and walked away! I will not be coming back here again!!!!

Nice coffee but very tired looking. Above all, the toilets were in a vile state with urine everywhere. The sink tap spins around ! This need fixing Costa !

Lovely coffee and snack food served here. Staff are also polite.

Very friendly and helpful staff. Top marks.

Sad to say the fella serving is very angry faced. I forgot something and apologised profusely but he seemed terribly angry and didn't even put me at ease. I felt so bad but he didn't even start the order and I offered to pay money for the change. Why do they seem so angry The lady is pleasant and makes good drink. Please can they get people to be pleasant. We all have tough days. Not just staff serving in a caffe

Comfortable place to catch up and warm up

I had lunch here today. I had a tuna melt which was served fresh. I also had a latte which was nice and hot. The staff were very friendly and efficient. The dining area was clean. The only criticism I had was that although the toilets were clean it reeked of urine.... not pleasant at all.

Lovely food and drink Friendly staff

Served by a lovely young lady by the name of Gracie who made us great coffee! She is the epitome of customer service- polite, welcoming and friendly ☕

Nice coffee shop with friendly staff

Loveliest Barista named Emily served me, I had no idea what to have so she recommended me an Iced Mocha with Hazelnut syrup (Amazing by the way). Definitely come here for the best coffee and best baristas❤️ Thankyou Emily!!!

Nice clean environment. Top nosh service 👍

Absolutely disgusting coffee. Can't even make a basic cappuccino. Made way too hot, burnt the beans. Tasted like death.

Do not try the cold mango bubble tea unless you wanna taste only the ice on the water! Disappointed:((

Nice enough, but I need to work out how to order a strong Latte when I can taste the coffee more.

Emily made the experience fantastic. It could have been the extra caramel 🤔😉☕👍😁