Premier Inn Norwich City Centre (Duke Street) hotel in Norwich

thoroughly enjoyed our stay at Premier Inn Duke St..! all staff were friendly, courteous and professional. breakfast was spot-on, the room was immaculate and very clean. will definitely be staying again..! thank you.!

Good premier inn my mam stays here when she visits me

Visited for the fourth time with the German Canaries. We like the good location in the city, the standard (large) rooms, but not the shower in the bathtub. I like the cooked breakfast with some extras, great porridge with honey and fresh fruit. Some of us also go out for breakfast, no fans of Full English, sausage and cheese are missing. There is a good bar. We didn't eat dinner. The German Canaries are coming back next year and are happy to recommend the hotel!

Premier Inn Duke Street, Norwich city centre A Comfortable and Accommodating Stay As a group of colleagues on business, we booked the Premier Plus rooms at the Premier Inn Duke Street, Norwich, and we were thoroughly impressed with our experience. The Premier Plus rooms were well-equipped and comfortable, providing us with all the necessary amenities for a productive and enjoyable stay. The inclusion of the extra features in the Premier Plus package was a welcomed addition, making our stay even more comfortable. One of the standout aspects of our stay was the exceptional breakfast and dinner service at the hotel's restaurant. The selection of food was diverse, catering to a wide range of tastes, and the quality was excellent. We were particularly impressed with the attentiveness of the staff in accommodating the dietary requirements of one of our colleagues with severe allergies. The staff ensured that there was no contamination of her food, which was a remarkable feat and allowed her to enjoy her meals without any concerns. The customer service provided by Sarah and Angel was truly outstanding. They were both incredibly knowledgeable about the hotel and its amenities, and they went above and beyond to ensure that our stay was as enjoyable and hassle-free as possible. Their friendly and helpful demeanor made our experience at the Premier Inn Duke Street, Norwich, all the more pleasant and memorable. The bar and dining area within the hotel were also very well-maintained and provided a comfortable and relaxing atmosphere for us to unwind after a long day of work. The overall ambiance of the hotel was very pleasant and pleasurable. In conclusion, we highly recommend the Premier Inn Duke Street, Norwich, to anyone looking for a comfortable, accommodating, and enjoyable stay, whether for business or leisure. The Premier Plus rooms, the exceptional dining experience, and the outstanding customer service make this hotel a top choice in the area.

Good location. Nice and tidy! all staff have been pleasant. A few things in our room could do with a little maintenance.

Just recently stayed here absolute shambles compared to the one down the road , asked to borrow an ironing board and iron it ruined brand new shirt as cover was worn , waiter dropped spoon when serving me , picked back up and put on plate and served !! Unbelievable

Thank you so much to Jon and Benji who made me feel so welcome! I was travelling solo and they both made me feel so welcome when I was checking in late at night - excellent service with a smile. Thanks to both, they deserve 5 stars!!

We dropped in for a beer to see a relative at the end of the night. Small bar area, not really a drinking place. Bar staff were willing and courteous.

Shower in the bath is open to accidents should be walk in shower unit.

Happy and helpful staff. Good location. Clean room. Quiet. Good nights sleep.

Comfortable room. Great central location. Friendly and helpful staff

It was a pleasant stay and the staff were really accommodating. Had an amazing vegan breakfast. Wendy who served us every morning for breakfast was incredibly welcoming and made our morning. Will definitely stay here again if I’m visiting Norwich

The Staff Jackie Chef, massie, Tay were always friendly and professional

Great hotel, friendly staff and a good breakfast too!

Rooms service and location excellent, parking a bit tricky. Take the first right after the hotel, drive around the back ncp charge £10 for overnight. Staff were fantastic, particularly the morning that I left, I needed a document and they printed it off for me. 5 star service. Thank you

definatly my favourite premier inn in norwich so far and after 18 months of coming here still is parking is only 10 per day and everything you need in walking distance 💯

The hotel isn't as central as it claims, It sits just on the outskirts of the town centre in an area covered in graffiti.

Clean and comfortable. Tomatoes and egg slightly tasteless. And poor choice of beers. Also port unavailable ...

Just right for town shopping centre etc

Was OK, no issues. Helpful staff 👌

A lovely place, friendly, helpful staff, great breakfast buffet, the only downside is the bar shuts a bit too early..😔

It's a premier Inn, only issue is the parking is just before the hotel on a one way system - a pain if you don't know

No complaints other than the patchy wifi!

Great hotel just a stones throw from the cities main attractions