Premier Inn Newton Abbot hotel in Teignbridge

Room and bathroom were clean and comfortable. Reception staff friendly. Breakfast was an absolute disaster, food was terrible, the young staff need training in customer service and how to run an eatery. Stayed at Newquay Quintrell Premier Inn the previous night where breakfast and service was perfect.

Room - stayed premier plus here, room was OK definitely not the cleanest with multiple marks on the bed and floor. Reception staff were lovely. Restaurant- the worst premier inn restaurant service I’ve ever seen. Very unclean with clearly dirty cutlery and glasses, took 5 minutes to be noticed and seated and then 15 minutes to have my order taken. Very basic order took 20 minutes to come out ( breakfast). Wait staff seemed to not have a clue and I watched one waiter spill someone’s cup of tea whilst walking past and say “oh it’s ok” as if the customer was at fault. Never been more frustrated in a restaurant and could see a lot of annoyed faces around the place.

Fantastic hotel, I stayed here with my girls celebrating my 50'th. Friendly staff and superb food in the adjoining Beefeater.

Needs a refresh. Typical Premier Inn room. Carpet was dirty, Desk Vinyl covering was peeled away in places. Bathroom had chipped tiles and mould in places. Beefeater now closed. Chef didn't turn up one morning so no cooked breakfast.

Premium rooms very good. Sented air in corridor, loved the bathroom with rain shower and loved the bergamot & lavender body wash. Plenty of mirrors, lots of beverage choice including Nespresso machine & pods. Comfy bed and pillow choice. Booked for breakfast, service was good and staff worked hard, but, with only 1 chef it took an hour to get our cooked breakfast even though we booked well in advance the staffing ratio seemed wrong some how and some people left after getting fed up waiting. Might have booked in for evening meal but didn't seem to be open. Perhaps Beefeater may lease out its restaurants as they certainly need more TLC to keep them running which the chain isn't offering in the present climate.

It was a comfortable stay for a night. Could do with a small refurb as it is looking quiet old hotel. Clean and great staff.

Great helpful and cheerful staff, room very comfortable, food excellent, hot and freshly cooked

Room was nice as always, had the meal deal and was disappointed with the evening meal and breakfast, the buffet cooked breakfast had been out far to long with very dry black pudding, mushrooms and rock hard fried eggs. Was replenished soon after i took my breakfast but too late for me. Staff were freindly and efficient and we received a complimentry drink after evening meal. Lounge area by bar in desperate need of some new furniture, this was tired and dirty.

Staff were brilliant. From reception to housekeeping.

Online booking does not work. Customer booking number cant help and the hotel does not answer the phone. Do they want business?

A great example of a good premier inn. Clean and tidy with helpful, friendly staff. Pub across the bridge is good too.