Premier Inn Melton Mowbray hotel in Melton

Bit of a dump to be honest. Room smelt damp which isn't surprising given that the window is sealed. No heating in the shower room not even a towel rail so towel stays damp as the heating goes off during day when you leave room. This is a company that micro manages it costs (which is ok in principle ) but to the extent that it is running down the quality of the building and customer experience; the staff must smell the damp and see the mould every single day ..... Can I add that having to pay for WiFi (free service is useless) and turning the heating off in the room at 08:00 when I’m still in the room is a little irritating.

Great place stop for town centre and theatre

Great place to stay. Highly recommend

Room was clean and tidy, bed very uncomfortable! Staff very rude and food was appalling! Very small selection and everything is heated in microwave! Mash potato had more texture than breakfast! Car park is really small but seems good security with lots of cameras, pain to find though! Hotel is on the main road, reception do day if no spaces left in car park you can park around front in disabled bays (4 of them!) Would i ever stay here again - i would rather sleep on the pavement outside!

Hotel and staff are great. Breakfast was great better than most premier inns. The only thing that brings it down is the parking. Car park is difficult to find despite reception giving you a map. Also once I had found it, it was full so had to find street parking.

Superbly clean and quiet bedroom (to rear of building). Welcoming and helpful reception team. Great Central location.

The staff here are superb, especially Jackie the chef. She's the friendliest most accommodating of people and cooks a wonderful breakfast. We go here for breakfast once a week, brilliant apart from one tiny thing. They should have tinned tomatoes on the menu. That's down to head office though and not the local staff.

Matt and Nicola are brilliant and very helpful late at night checking in

Great location, just a short walk to all that Melton Mowbray has to offer! Just around the corner to the market and town centre! The room was a standard Premier Inn room. The room was very clean as always, but we did find a hole in the bedding. This should have been spotted by the staff. We also only had one set of towels. We only found this out the next morning, so we had to share! These were only small things, so we will defo use this Primier Inn again.

We stopped overnight to split our journey. The car park is at the back of the hotel, it would have been easier to find if there were more signs guiding guests, we weren't the only ones who went the wrong way. However, the staff were all lovely and the room was very clean. We had the evening meal and breakfast. The evening menu was very small but we had a lovely meal. Breakfast was also good quality. It was piping hot and very enjoyable. We always have a lovely stay at the Premiere Inns, however, this is definitely one of our most favourite stays. We will be back. Thank you.

Staying for a friends wedding. Arrived at 14.52 so all of 8 minutes before check-in opens. Rudely told check in opens at 15.00 and then had her back turned on us, so we just stood there..... For or five other couples arrived, all ignored by same woman as she sat in a little side room. Few more guests arrived before she finally deigned to grace reception with her presence. "Name?" No welcome to the Premier Inn, no hello just name. Gave name, room number, sign here. And that was it........ Location excellent for our purposes and room was standard. Service - non existent.

We had a great weekend here. Staff were lovely, especially Jackie who was great on the morning of our arrival. She kept the breakfast open a few extra minutes extra for our friends who were running late. All the staff were great, so helpful and friendly. The room was a reasonable size, and the air conditioning worked well (although I prefer a window!). There were a couple of things which could have been better. Firstly, was the dirty toilet in the reception area. We reported it to a staff member mid afternoon and it was still dirty when we went to dinner at 7.30. Secondly, we opted for the meal deal. We've done this many times before and always had a good meal but hadn't realised we must have stayed at a Premier Inns using pubs to provide it's food. The evening meal was cooked in-house. The choice was poor, macaroni cheese, pasta and bolognaise or fish and chips. Whilst they tasted fine the portions were small and there were no accompniments like garlic bread or side salad. Desserts were also limited to ice cream or brownie. Breakfast was very good however, with a really good choice of fruit, toast, cereals etc. The full English was cooked to order. The location is great with the town less than 5 mins walk away.

We booked in overnight while we attended a wedding venue nearby.

This Inn is more than premier. We’re talking Champions League level. Rhian showed us the menu and the rest is history. Cody cooked my pizza and goodness me, it was hot. No food poisoning for me (that's always a bonus). Joking aside, the service was beyond anything I could expect. I just hope I sleep as well as they approach customer service x

Nice hotel with free parking at the rear the hotel is very central . Breakfast was excellent, all the staff are polite and helpful, we had a pleasant stay and a free bottle of wine for my wife when they found out it was her birthday 🎂 😁👍.

Only visited the bar. Was clean and tidy with friendly staff. £5.50 for a bottle of cider so pretty average in that regard.

Friendly staff , Great breakfast (all you can eat) and made promptly and very tasty.

Absolutely fantastic. We have been for breakfast several times recently and the melton team have been absolutely fantastic. We have two small children and the staff have gone above and beyond to accommodate them. Setting them up with toys and allowing us to actually enjoy breakfast! Jackie and Leah in particular have been amazing but the whole team in general have been Very clean hotel Very friendly setting Absolutely fantastic staff Thank you guys

Firstly, I must say the staff that I met were wonderful. Polite and helpful. Now for the bad bit. Finding the car park is a nightmare especially if you are a single guest. It is behind the hotel and you have to walk down steps to get to the front. My room smelt of stinking feet! The heating and air con weren’t working at all. The window was sealed shut! The fan in bathroom wasn’t working either. No nice finish to the bed. It usually has a mauve strip of material on it The restaurant was terrible. Where did they find that menu. I ordered Mac cheese. It was heated in a microwave and chucked in a bowl. No trimmings , no garlic bread nothing! Not good. Dessert was fruit salad, which contained apple, grapes and oranges, but mainly apple! I asked for a scoop of ice cream to be served with it and the waitress said she would ask if that was possible! I usually love staying in a P. I. As a single woman I always feel safe and looked after. What has gone wrong? I would love to hear a reply.

Checked in during a work visit. Location couldn't have been better, 2 minutes walk from the old cattle market and 5 minutes walk to the town centre. Extremely friendly and helpful staff. Room a little tired, but clean and welcoming after a long day.

Attitude of staff on check in was something to be experienced. There was an issue with my booking and the way it was delt with was awful.

Staff were very helpful with our early check in. Rooms were clean and well maintained.

Becky and Jackie were amazing and did everything with a smile

Very helpful staff and good breakfast LP

Illogically, the hotel car park isn't as the picture is shown but in an industrial park round the back of the hotel. I recommend going to the reception at the front and requesting the small map that they have prepared for the many of us that have got lost while trying to follow the many road signs. The cooked breakfast on request is even better than the usual Premier inn arrangement. The shower is rather unpredictable though. Unfortunately & inconveniently, there are no USB charging sockets in the room.