Based on 802 opinions finded in 1 websites
Based on 802 opinions finded in 1 websites
Nº 303 in 666 in Tameside
Opinions
Rosa and all the team I encountered were all fantastic.Keep up the great work.
Ian Barnes . 2024-11-27
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Clean hotel and excellent service
Katie . 2024-11-27
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Location of the hotel is fab. McDonald’s and Tesco is on your door step, it is also attached onto a pub and grill with a wacky wearhouse for children! We was greeted with such a lovely women named Tracey, who answered all questions we had, very friendly and even acknowledged our little girl and offered her a lollipop! Will definitely be coming back here to stay:)
MEGAN FAIRHURST . 2024-11-02
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Excellent experience. Clean and cheerful. Plasent stay. Will come again. Congrats to staff and management.
Abdur Raquib . 2024-10-08
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Tracey was amazing, best receptionist I’ve ever had in a hotel and she needs definitely needs a raise
Honest Colour . 2024-10-05
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The rooms are great, the staff are great and friendly, but the rooms are far too hot in the summer and there's no air-con. We had a really rough time sleeping the entire week, and it made us all very grumpy and irritable the whole holiday, especially our daughter. It's a shame because the heat is nobody's fault exactly, just bad timing, but I don't think I'll stay again. Thermometer registered 28° all night. Could've done with a laundry service, or laundromat but no big deal. Again I'd like to thank the staff though they were really nice and the pub was excellent just please do get the air con! Maybe we will stay next time if it's winter lol
Tendividedbysix . 2024-08-04
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Got a parking ticket for stopping in the carpark at 2am, for the MacDonalds. No visible signs saying it was a private carpark.
Abbeysue Ellis Mosedale . 2024-07-30
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It's one of the best places I've stayed in and I travel a lot for work reasons
Rosemary Coupland . 2024-07-25
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We stayed here on the way back home from Ireland to take a break from driving. The lady who greeted me was lovely, kind and very welcoming. However, as soon as we walked done the hallway we were hit by a very strong smell of cannabis. Even my daughter noticed an odd smell. The room was extremely hot, with no fan and not enough pillows and towels for 2 people. The smell of Cannabis was the biggest problem for me though. I don’t pay £79 to be hit in the face by cannabis smoke every time I walk down a hallway.
Sheila Hawley . 2024-07-24
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Great stay. Joanna and chloe are really good receptionist
Robert Brown . 2024-07-23
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Clean and comfortable, very friendly staff and a special mention to Joanne and chloe who checked us in and was very helpful with a request and a special thank you to aiden who gave us a wake up call, second time staying here and will stay again
Louise Wilkes . 2024-07-19
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Nice clean room. Very quiet and peaceful! Staff were all very helpful and polite.
John Davies . 2024-07-07
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Best place to stay around have the nicest staff will do anything for anyone would definitely recommend very clean
Ben Searle . 2024-07-05
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fantastic hotel would highly recommend the room service was top notch
Garry Lloyd . 2024-07-04
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Absolute Joke. Stopped in the car park with a flat tyre and received a £100 fine, no exceptions, they just want your money!
Andrew Dutton . 2024-07-03
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My stay there was lovely and entertaining with a warm welcome and good service, lovely staff, most especially the lovely Spanish lady, I will always stay in this hotel when I need a break and all my family and friends will have to stay here too😂
Samuel Okhiure . 2024-06-30
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We didn’t book this hotel, we booked a Travelodge nearby. But as soon as we arrived to the room we knew we could not stay in there. The smell was disgusting and overall was dirty and unpleasant. As we needed to spend the weekend up in Manchester for a family event we decided to move to another hotel. We booked at Premier Inn Hyde and Thank God we did it! Spotless room, What a difference. Every single member of the staff was amazing friendly and polite, Rosa in reception brought us extra pillows and some chocolates 😊 Next time we will come to visit our family we will book here straight away.
Sora Ternjo . 2024-06-30
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Our first time staying here. Fab check-in, very quick and easy. Asked about my room and they moved it closer to my friends. Room - clean. Bed - very comfy. Bathroom - what a wonderful shower, and very clean. Ensured heating was off, opened window. Breakfast - Fantastic, amazing variety, hot, spot on.
Neil Bland . 2024-05-25
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Good hotel. Very clean, nice and quiet and helpful and friendly staff. Very big car park easily accessible from the motorway and fairly close to train station. Will be returning!
Euan Gibson . 2024-05-22
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Lovely quiet rooms great layout everybody we spoke to were professional and so helpful! Joanne on reception was a delight, as were the other girls didnt get their names though. Will visit again❤️
caroline d . 2024-05-08
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Very friendly and helpful staff
Ronnie Lyne . 2024-05-01
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Perfect location for Football Weekend Stayed in Premier Inn and Jess and the team at Mottram Wood Pub always look after us
Bert Lewis . 2024-05-01
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Great hotel and great staff 5 stars. Great pub next door with great food. Thanks to Chloe for helping me with my request. Thanks Trevor
Trevor Cartwright . 2024-04-30
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Arrived after a v long drive 20 mins earlier than 3pm first words from receptionist was if u want to check in early its a £10 early checkin charge! Like a low budget airline charging for everything although no offer to refund if u check out 4 hrs earlier!!!!! Room ok! The area is not the best and the pub next door terrible, but it has a huge supermarket and McDonalds nearby! Don’t forget to register your car if parking!!!!! If needed don’t think it would be my first choice to stay here! Staff friendly and pleasant and hotel secure as key access only!
DEENA D . 2024-03-17
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We could hear people shouting outside the hotel (window was locked), we could hear walking and banging noises from upstairs room (room above our room) that kept us awake both nights. At some points we could even hear them talking and shouting from the room upstairs. We were on tight schedule so only spent nights at the hotel and I was with my family including small baby otherwise I could go to a different hotel. Extremely disappointed and staff responded saying it's a public place, I mean the room I hired for 2 nights is not public space. I have lost all my faith in Premier Inn.
Anil Kumar . 2024-03-04
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1079 Opinions
I was eager to try Shah as my son has had a curry from here when at his mother's and they have always been good. I placed the order via just eat at 17;23 and it was delivered at 19:20, just shy of 2 hours. I will give some leeway in that the roads were a nightmare with traffic from an earlier motorway accident, but even so, this was an excessive delay. The food was passable, but nothing to write home about, and my son's was nothing like the quality of previous meals from here.
2404 Opinions
I gave a 4* for service because John who works in bar was brilliant he went above and beyond for me and my friend we was a tad annoyed and upset. My mate had just lost her mum 2 weeks previously so we thought a spa day and overnight stay would cheer us up. Well we went down to pools area at 6pm to be told we couldn’t use any of their facilities due to air con breaking down. We know that isn’t their fault and things happen but we went to speak to a lady and said we could get £5 back well it’s not about the money and she had no empathy and didn’t know why we was there . We went down later on for food and mentioned this to John as he had a friendly face and was asking how our stay was so we explained and he took it upon his self to to go speak with the lady and said we could have couple free drinks if it would at least cheer us up a bit which was really nice of him. He made sure our food was out on time etc and made sure all was ok before he finished his shift so thank you to John. The food was really nice. When we did get offered a late check out in end we went and used the facilities in morning but wasn’t told the jacuzzi wasn’t working so that was a shame too. Pool was ok and quite warm. Sauna and steam room was ok too. Changing rooms had hair dryers which was good. Plenty of locker space. Hotel itself had a nice homely feel to it. Nice views from room. Beds comfy. Now let’s get onto the breakfast absolutely horrendous and no where near hot enough but that’s my preference as I do like my food very hot, beans were ok, scrambled eggs very over cooked and no taste, not even plum tomatoes but normal tomatoes which was strange , mushrooms fine, bacon horrible it’s the streaky one and cheap I wanted proper bacon and no fried eggs I was very disappointed and at £12 pp it was NOT worth that at all!! They had couple coissants and couple a cereal boxes and bread for toast . 2/10 if that . Quite on a night so slept well. And they have espa in the bathroom which was a nice touch. Only 1 towel in room and they was 2 of us. There is a ironing board and iron in room too .
142 Opinions
We placed an order by phone and were told it would be ready for collection in 20 to 30 minutes. An hour later our order still wasn't ready. People were coming into the shop and having to wait for ages. One guy came in having placed his oredr online to be told they hadn't received it and as it turned out the guy taking orders hadn't printed it out. Shame really because the food is generally very good but with terrible service like this the place should be avoided.