Based on 1.130 opinions finded in 1 websites
Based on 1.130 opinions finded in 1 websites
Nº 139 in 266 in Kettering
Opinions
Leak in bathroom ceiling wasn't fixed, just mopped up with a towel. Iron wasn't great. Breakfast was cold.
Pavneet Bason . 2025-02-16
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As with most of the premier inns, a good stay with good staff, you couldn't ask for more.
brian greaves . 2025-02-15
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Very weak internet and no mobile signal inside the hotel
Armando Silva . 2025-02-13
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Very friendly receptionist on reception made to feel very welcome when we arrived. Rooms clean, tidy and spacious.
Darren Brown . 2025-02-10
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Had a great experience at this premier inn, I had an email before my stay regarding checking in early if needed which was handy as I was coming down for my sisters wedding. The receptionist who greeted me was more than welcoming and even changed my room to accommodate my request. Room was spotless with extra amenities such as tea/coffee/milk available at reception. Will definitely be back again when visiting family.
Otis Dyer . 2025-02-03
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Large premier inn. Brewers fayre onsite. Big car park.
djslider01 . 2025-01-22
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Excellent service, room would have been 5 star with exception of found cold shower on 1st morning, that was resolved by returning in the evening. My location was for work. So easy to find.
LeAnNe EvAnS . 2025-01-09
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We had a pleasant and comfortable stay. Rajat was exceptionally attentive and promptly resolved our Internet issues. The entire staff was also very helpful and accommodating throughout our stay.
Sharmini's Inspirational Indian Cuisine . 2025-01-03
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Great visit everything was absolutely great.
John Meekings . 2024-12-30
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Rooms good, clean and tidy. Unfortunately the restaurant was having supply problems so choice was limited. No problems with food that was available.
Paul Makin . 2024-12-28
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Would have scored a five for the room but could be cleaner
george byrne . 2024-12-27
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Lovely stay but unfortunately its housing migrants, we paid good money to say here and wasn’t expecting to share breakfast with them …
Darren Watson . 2024-11-23
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Absolute shambles handling the fire alarm this morning Everyone had evacuated the building apart from my wife and I, no staff present, and my sister was allowed back into the building to check on us as we were getting ready to evacuate just after 0500 Doors to the building were left wide open, they should be closed in the event of a fire Eventually two young staff arrived and entered the building, and turned off the alarm and told us it was a false alarm No fire brigade presence
Dave B . 2024-11-16
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Very convenient for what I was there for. The staff were fantastic and helpful
TC . 2024-11-16
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Receptionists bit ill mannered and dismissive got woke up at 5.30am with people talking really loud outside bedroom corridor
Yorkshire Chez . 2024-11-15
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Warm and friendly welcome, good rooms with comfortable beds. Plenty of free parking spaces.
David Flanders . 2024-11-11
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Nice location. Friendly welcoming staff. Clean and fresh room. Enjoyed my stay.
Sarinder Janda . 2024-10-31
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The location of the hotel near Kettering General Hospital. Large car park facilities and such a big pub. Room was clean and clam. Room rent also cheap. Should be a complimentary breakfast.
Md Balayet Hussain . 2024-10-28
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Got here for a 2 night stay. was 30 minutes early. got told by very aggressive woman at reception to pay £10 if i wanted to go to my room early. i declined. had to take all my bags back to my car . quit a struggle as a disabled person. i have used premier inn for years, all over the uk . never had this problem before. won’t use again!
John k . 2024-07-29
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The staff were super polite, and one of the reception staff named Anca went above and beyond during our stay. Super accommodating and welcoming so thank you :) Room temperature was an issue, windows not opening far enough in 30 degree weather meaning no airflow.
Lewis . 2024-07-25
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As a disabled solo traveller using sticks, it's very difficult to manage bags. The reception is the opposite side of the carpark to the disabled access rooms so I found it a nightmare. Thankfully, the lovely older gentleman receptionist helped me with the bags otherwise I wouldn't have coped. Most Premier Inns are the same sadly. I enjoyed my stay immensely. WiFi and phone signal is a major problem. Even when you pay for premium WiFi it constantly drops out. In my room I had emergency calls only throughout my stay. It needs sorting especially when charging for premium.
Wendy Harrison . 2024-07-13
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Great clean rooms and brilliant staff
Louis Warburton . 2024-07-09
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Exceptionally clean comfortable rooms helpful friendly staff and great value for money
Stephen Gartside . 2024-06-29
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This is a very good hotel Room comfortable Delicious meals But the internet is really bad It’s okay if you use a paid network. It would be great if the network quality could be improved Lived here for a month The more people there are, the internet will start to slow down and get disconnected easily. There is poor reception on the mobile phone network in the room This is unimaginable in Taiwan
游宏育 . 2024-06-28
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No phone signal, WiFi may as well not exist. Want you to upgrade to better WiFi.
Jason Lasikiewicz . 2024-06-23
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We stayed here for a funeral and the staff couldnt have been more helpful and sensitive throughout our stay. Even moving us rooms so that we could stay closer to other members of our party. Its little things like that which make all the difference at such an awful time Thank you.
Ree . 2024-04-28
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The rooms were the normal Premier Inn standard with a really comfortable bed. However, the girl ar reception when we booked in didn't seem that interested. She gave us our key but there was no eye contact, smile or anything. The restaurant in the pub next door where breakfast/dinner is served, looked a bit grubby and the toilets were disgusting.
Sue Evans . 2024-04-16
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This place is very grubby now. I really feel for the bar & restaurant staff, they are so understaffed at all times, they hardly get chance to clear the glasses & tables.
Sylvia Grant . 2024-03-31
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Poor wireless in extension part, but it does say that on the website apparently... work booked it. No good coverage with 4G/ 5G either, so working was challenging!
Mark S . 2024-03-12
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this was a very horrible stay. The only thing that i felt was ok was the bathroom. Bed was uncomfortable and the pillows looked dirty. No WiFi even the phone signal was soooo bad .. that every time we needed to make a call we had to walk far out to get a signal... And it was freezing outside!!! The menu is different to normal premier inn food... the cafe area usually is a nice premier inn setting with clean tables but this one is like a pub where it's open to anyone. And often loud that you really can't hear someone sitting next to you. sticky tables and place smells of alcohol obviously. Food was not great I didn't really eat much and had to waste most of it. And the staff seem so passive aggressive when u ask them things. they don't feel polite enough to answer you. I wouldn't ever go here again!!
Vidya Yarwood . 2024-03-09
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Great rooms, very clean and tidy. Kettle in room with plenty of refreshments.
Carol Lyall . 2024-02-27
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The Premier Inn accommodation is good. The Beefeater breakfast was not so good.
Candice Rice . 2024-02-24
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59 Opinions
What an absolute joke this coffee shop is . Charged us for a baby chino £4.75. And the attitude is disgusting . The till charges as a full cappuchino and does not take anything off. What a rip off and service is awful. Dont waste your time and your money.
309 Opinions
Looking at the last review - things have not changed. Despite the opening time on line and on the door being stated as 06.30, only the drivethro was open (not good as I needed to do work). However, it was the attitude of the staff member who saw me waiting at the door that was the issue - just looked at me - looked away and carried on stacking sandwiches - It was only when I actually tapped on the door that he mouthed not open and just carried on !!! - if you have an option just go to a competitor (noting that I ended up at Mcdonalds next door and was met with a cheery smile)