Based on 975 opinions finded in 1 websites
Based on 975 opinions finded in 1 websites
Nº 769 in 1506 in Highland
Opinions
Ideal location when attending Raigmore Hospital as an out-patient.
Alex Gray . 2024-09-28
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Similar to all other Premier Inn hotels. Helpful staff as the self-check-in machines were not working. Spacious and clean room. Parking available, remember to register your car's license plate. Incredible convenience for reaching the airport.
Elisa Gava Williams . 2024-09-28
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Classic Premier Inn. The room I had was nice, clean and warm. There was a person at the reception but I did not see more people at the hotel. The restaurant is in a different building just a couple of steps away. The hotel is very close to NHS Inverness and 10 minutes by car from the train station.
Jorn Mehnen . 2024-09-26
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Restaurant and bar shut at 21.00 hrs
kenneth stoddart . 2024-09-22
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Great staff Great service Very friendly and clean.
Miami Mark . 2024-08-28
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Very pleasant staff on reception. Room very hot but fan helped a bit. Very noisy as room beside main A9.
Julie Laurie . 2024-07-17
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Check in was a bit slow with the room card machine not working. But rooms were decent enough and comfy beds. Location is handy for getting back on the road to travel and there is a Tesco nearby.
Euan . 2024-07-10
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First time stay here. New record for most money paid for an overnight stay in a premier inn. Good job I wasnt paying. The receptionist was extremely helpful when I cocked up my booking. Hotel very clean and tidy. Pub was very good too. No complaints abt evening meal or brekki. 10/10 Thanx 😊 Also stayed in annex recently. Very clean, quiet. Again food excellent in pub. No complaints at all 👌👍
Malcolm Mackenzie . 2024-06-01
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This room cost an incredible £229, which in my eyes is extortionate. There was no air conditioning, and it was hot. An electric fan was provided, and this was appreciated, just not acceptable in the condition I found it! We all know since Covid that germs are easily passed through touch points and the remote control for the TV is sure to be a touch point. The heaters in the room are dated. The portable heater should be removed from the room outwith winter months. Little details like the double bed sheet sticker on the canvas print should have been picked up by staff. Decor is tired and needs attention in places. Stains evident in places. Very disappointed!
Alena Edgar . 2024-05-23
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Great place to stay , room very clean and bed was so comfy for a great nights sleep
Robert Miller . 2024-04-30
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Location isn’t close to Inverness, but knew that booking it. So don’t book if you’re wanting to be in the heart of downtown. But the beds were comfortable (a great thing about Premier Inn). Family room was a great size. Bathroom and bedroom clean. We were very happy.
Mary J . 2024-04-04
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Obviously recently had some work done. All clean and in good condition. Very easy to get to from the A9
Richard James . 2024-03-30
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Comfortable room. Early check in (11AM) option available for £10 fee. Car Parking & Free WiFi in the hotel. Bus stop is walkable distance from the hotel.
Karthik Devarajan . 2024-03-29
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Probably near the top of the PI tree in terms of quality... and I've stayed at an awful lot of them. Nice and clean, very good food, helpful staff. Just a minute off the A9 as well, so very well placed.
John Bell . 2024-03-15
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The stay in this Premier Inn, was booked for a family wedding in the area. All aspects of convenience was spot on. We booked early to secure the rooms availability other members got better deals with breakfast included. Having said that thenreakfasts were cooked well,and plenty of it, amazing to be honest. Staff were all helpful and friendly. Just one more thing, taxis are very available and also reasonably priced. The drivers were pleasant and helpful.
Joan Scobbie (Willywoo) . 2024-03-12
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Would have got 5 stars, everything was great except the room was not clean. There was hair in the bathroom, a stain on the smaller bed and marks on the walls. Other guests have mentioned cleanliness in the past, so the management clearly don't care as it hasn't been adressed.
Ben Lowe . 2024-02-13
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The room was cold and in need of decorating. The staff should concentrate on the job and not each other.
Jeff Nicholas . 2024-02-03
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Front of house staff are very welcoming and friendly. The hotel is obviously understaffed, and unfortunately, it shows in certain areas such as room cleanliness and maintenance. Please see the pictures. We accepted a full refund. However, we have lost our faith in Premier Inn now.
Stephen Small . 2024-01-29
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When i stopped at the premier Inn the staff were friendly and helpful if there were any issues, i would definitely stay here again.
Andrew Stewart . 2024-01-20
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305 Opinions
Best pub in grantown definitely recommend
1018 Opinions
ordered the hot chocolate chaser and once the initial drizzle of chocolate was gone the hot chocolate itself was pretty awful - tasted a bit like dirty water if i’m honest - had to leave 3/4 of the cup - had a blondie this was tasteless and dry, however the chocolates were nice from the selection we had.
1089 Opinions
Food was lovely but service was awful. Had to ask for the bill at least 3 times before we got it. Totally ignored cos we were not with a big party. Also no steak pie. Totally disappointed. Won't be back.