Premier Inn Hastings hotel in Hastings

Clean and comfortable enough. In need of some repairs and a refurbishment. All the staff were polite and friendly.

The hotel is good, the rooms were clean. It is a massive hotel and getting to some of the rooms is quite a walk.

Stayed in room 114 a bit of a mission to find .heating not Working in room .restaurant terrible service usual brewers fair service

Very nice stay over for a wedding. Family room for 3 was clean and beds very comfy. Breakfast was a lovely start to the day . We like Premier Inn big time.

The service from the pleasant and cheerful bar staff went a long way to help make up for the tired and dated decor.

Nice and tidy room, in a convenient location.

We’ve been coming here a few times a year for many years now, mostly for breakfast, and the food has always been great, especially impressive given the number of people they serve. The staff are always helpful when needed, and the atmosphere is warm and welcoming.

Nice friendly reception. The place and room very clean. Car Park only had about 3 spaces spare and two of them were cramped by either large vehicles to the side of poor parking. It is either a long walk or £12 in a taxi to get to town. There are buses. We took the breakfast option hence the 3 stars. First off it wasn't the staff - they were helpful, polite, friendly, making sure things worked and tables cleared quickly. Unfortunately, this was open to the public as well and was one of those unlimited breakfast price places with kids eat free. I am not sure if it was because it was Saturday but the place was very busy with children everywhere. I am not anti kids but a lot were roaming free, grabbing food giving the place the feel of a school dinners hall. I nearly split a large fresh hot coffee over a toddler that was bimbling around in the hot drinks area with its' parent. I had got my coffee turned round and the toddler was literally under my feet. I think the people running the place need to put more control in especially in the hot drink prep areas before someone is seriously scalded. You were often elbow to elbow with people trying to get to toaster, milk and coffee machines and for every one polite person there were about 3 just shoving in or just reaching over. I think just a few more people and bedlam would have happened. Oh food was OK but the trouble with mass catering like this quality does suffer. We stayed at the Faversham Premier Inn once and that breakfast was pretty much 5 star....

Woken at 23.25 by someone entering my room. Reported it the next morning. No recompense offered. Despite complaining, 2 months later nothing. Their "Good night" policy not followed.

Standard premier inn, room clean and had air con which was lovely and cold, woman on reception was lovely. It's a fairy big hotel so getting to the room was a mission. Room could do with some tlc, bathroom door cracked, and walls marked ect. Finger prints on tv, but overall a decent room.

This is the worst premier inn we have stayed at. We had to change rooms because the room we were given was very stuffy with a bad smell. The window was fixed with no opener, so it is impossible to air the room. Went to the reception to ask about changing and we were able to move to a room with an opening window. The receptionist made it seem like I was being really awkward to ask about a room change. In check out we had to carry the luggage down three flights of stairs due to the lift being out of order.

Disappointing, we had to go up to second floor and back down to our first floor room. Lorry delivery at 7am right below our window

Very comfy bed. Horrible squeaky fan in bathroom which made such a racket I gave up on the idea of a bath. Iffy plumbing.

Friendly staff clean rooms great breakfast

As you would expect from premier inn. Restaurant next door. McDonald's opposite.

A nice restful evening in a very comfy bed. Thanks PI.

Clean, good location, friendly staff. All I would say is the rooms are very warm overnight

The hotel is a bit further out from the centre of Hastings so a car would be useful here, otherwise taxis would be needed to the town centre.

Very friendly staff, nice clean rooms. My only issue was that the rooms on the other side of the hotel are a bit of a faff to get to and from. Would of been good to have an option to use the fire door with the room key

Brilliant place to take the kids and have something to eat.

Grossly overpriced. More than 3 times what I usually pay for one night. Outrageous.

Me and my sister stayed for a night, the rooms were clean, friendly staff, we had dinner and breakfast which was lovely. Will be staying there again.