Based on 855 opinions finded in 1 websites
Based on 855 opinions finded in 1 websites
Nº 612 in 1489 in County Durham
Opinions
Nice clean rooms. Staff are excellent.
David “Young Barbarian” . 2024-10-30
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Very clean spacious room and surprisingly quiet considering the roads around. Brewsters good. Will stay over again.
diane hope . 2024-10-19
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Average premier inn, not good not bad no real complaints, friendly helpful staff
Jamie Hartley . 2024-10-04
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Stayed a couple of nights,not keen on the pub next door,they told us it would be a one hour wait to be served! Free parking.
Tom . 2024-09-04
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Had a lovely family weekend away just the ideal ace for the places we visited very clean and friendly
Lily Stillings . 2024-09-03
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Just back from staying 2 nights at this hotel, room was fine, but the restaurant is something else, we booked breakfast for the 2 day that we stayed, cooked breakfast was cold even after they topped it up from the kitchen both me and my partner left it. Then we booked a table for an evening meal, when we got to the restaurant you had to find your own table then go to the bar and order your meal, we found a table but when I went to order there was a que with about 15 people in front of me who were ordering there meals and drinks it took for ever, then when I eventually made it to the front of the que and ordered I was told there would be a 35 minute wait for our food to arrive, anyway I got a drink each and sat at the table waiting for our food to arrive 50 minutes later it appeared, after our main course I ordered 2 ice-cream Sundae's witch took 20 to arrive and I wish they hadn't you could chew the ice-cream it had a really funny texture think it had been defrosted and then frozen again both of us ate half of it and left the rest, oh and the fried eggs the first morning were like eating rubber don't know what the did to them to get them like that. I would stay again at hotel but wouldn't use the restaurant it was total garbage and a joke.
Alan Mciver . 2024-09-01
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A warm and friendly welcome from the staff, nothing was any trouble. The room was great, plenty of room, very clean, towels in the bathroom with plenty of soap and shampoo. A hairdryer in the room, tea and coffee making facilities. The bed was comfy, the TV was good and plenty of plugs to use. Breakfast and Tea can be booked in advance over the road at the Brewers Fayre. The breakfast was a buffet style so help yourself to juice, coffee, tea, sausages, hash browns, bacon, beans, eggs, toast, pastries, cereals and porridge.
Alan Staton . 2024-07-14
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Was welcomed politely, check in was smooth apart from the fact that my allowance wasn’t showing up in their system. Room was clean, requested for an Iron and I was given. Quick access to the restaurant close by for food where they use for their breakfast also. Good location for me as it was close by the office and McDs!
Eyitoyosi Onadipe . 2024-07-14
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Great place for a stop over visit, mostly quiet at night apart from other guests being noisy down corridors
Caz . 2024-07-13
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Absolutely best hotel I have ever stayed in. (I have stayed in a few) so comfy and so relaxing.
Shazza . 2024-07-08
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Was a typical Premier Inn - fairly basic but good. On edge of Durham so need a vehicle to get about - though is an eatery on site.
Gavin Pearson . 2024-07-03
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It’s a Premier Inn. Relatively cheap and cheerful. Does what it says on the tin. Clean.
Adam Driver . 2024-06-01
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As you would expect, very friendly and just what I needed.
David Kay . 2024-05-24
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Both day and night staff are so helpful and friendly. Rooms clean. Supermarkets and places to eat a walkable distance away. Beautiful surroundings!
Jon Long . 2024-05-19
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It was the worst night sleep I have ever had the bed was terrible unlevel matters very uncomfortable and the outside noise was very bad it tuck 15mins to check in when it was all pre booked
Thomas Paterson . 2024-04-08
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Kindly staff, clean rooms, plenty of parking. Great for getting to A1 and Durham.
Ian . 2024-04-07
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Stayed here for two nights room was as expected in a Premier Inn but our view from the room was a brick wall and the pub/restaurant closed at 9pm we arrived at 6pm so when we finally got checked in and showerd we didn't have much time to eat then couldn't relax and unwind in the bar with a bottle of wine as they were closing....sorry but if you have residents stopping then the bar/restaurant should stay open and there is no lift up to the upper floor in the hotel, will never stay here again, Bishop Auckland Premier Inn is far better would recommend anyone to stay there.
Ann Vickerman . 2024-02-11
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1055 Opinions
Nice hotel. The hotel is clean, and the service is good as well. However, you have to request room cleaning; they won’t clean the room automatically. It’s not like other hotels where they clean the room after you leave for a short period.
293 Opinions
Just returned from a surprise bottomless brunch for 12 people .It was my 70th birthday and a total surprise! Everything was timed to perfection and the food was beautiful, my compliments to the chef ! Our service was second to none .Liam was an excellent host and had everything under control and very professional but still gave it the personal touch. He gas a great future in hospitality and made my birthday celebration perfect ! A great asset to El Pincho .will highly recommend 👌
235 Opinions
Heard good things about the Sunday lunch but the food was a wet as service. Server was lovely taking us to our table but after that they disappear. Food was bland we might as well have went to spoons. At least you know it’s mitcrowaves there. Spoilt a good day out, when we complained she asked if we wanted pudding…. No thanks it’s took me long enough to get a glass of wine. I won’t be back 🙄
88 Opinions
I firstly want to say a huge thank you to Cam the owner. Your customer service is 2nd to none. Having wrote a poor review last week, i was suprised when u phoned to talk about the review. U listened, u were pleasant and very apologetic. Not ever had any business owner make the effort to contact me and find out about my experience last time. It shows u care n want yo make things better. Point extra for that. You promised us great food and you surpassed our expectations tonight. Chicken Kiev pizza and a vegetarian pizza were spot on. Plenty of topping, pizza base cooked to perfection. I asked if u would cook chips till crispy and you delivered perfect chips, uniform in size with fluffy insides but crispy on outside.....wow! You sent us chicken tikka and it was so nice that it was wolfed down by us all before we even had pizza boxes open. We will be back. It just shows that some owners do listen and want to rectify any issues the customer has. Thank you Golden Fisheries for what I'd say is definitely best takeaway weve had in years.