Premier Inn Durham North hotel in County Durham

Visiting family for Christmas rang ahead as needed to add an extra room on the day of arrival. Staff were lovely and said they had space and I could pay on arrival for extra room or book online which would be cheaper she took my name as I said I’d book online and she said she would keep an eye out for booking and put the extra room next to ours. Rooms were immaculate and everything we needed for a quick visit. Staff are so friendly and polite it’s great staying I the north all so friendly!

lovely stay with my family over the Christmas period, staff really friendly and rooms were spotless, fab location too.

Me and my partner stayed here over the Christmas time. the check in process was seamless and the staff were lovely and friendly and were genuinely interested in us and our stay. We had previously booked our breakfast when we had booked but on reception they offered us the option to upgrade to the meal deal and for only £26.99 for 2 courses a drink and breakfast next day we thought this was a bargain. The room itself was spotlessly clean, could not fault it at all! The receptionists were happy to help with anything we needed and had left a little Christmas card and some biscuits in the room for us. This is definitely our go to premier Inn as it's such a warm, friendly place.

Clean and tidy Premier Inn with helpful staff. Rooms are a good size and well maintained. Looks a bit behind the times in furnishings but good value for money. Pity about the pub where you’re expected to eat as the service there is dreadful.

Dated hotel which has been upgraded in parts with Brewers Fayre next door. Room stank of damp and mould, which we believe was coming from bathroom. The walls and ceilings are very thin and so noisy guests cluttering around until 2am prevented sleep. Bed is not comfortable, as they no longer do hypnos. Pillows were rock hard and smelly. Bought meal deal which was of little value. Receptionist didn't give correct receipt so had to demonstrate how many meals we had purchased as receipt only showed one. If you stay here don't bother with deals and get an upstairs room.

Cleanest premier inn stayed in nice staff

Staff were welcoming, there were no delays on getting my room, rooms were neat and tidy on arrival, bathroom facility was kept clean, the bed was very comfy, overall i had a great experience with Premier Inn Durham North and would wish to stay again.

Nice clean rooms. Staff are excellent.

Very clean spacious room and surprisingly quiet considering the roads around. Brewsters good. Will stay over again.

Average premier inn, not good not bad no real complaints, friendly helpful staff

Stayed a couple of nights,not keen on the pub next door,they told us it would be a one hour wait to be served! Free parking.

Had a lovely family weekend away just the ideal ace for the places we visited very clean and friendly

Just back from staying 2 nights at this hotel, room was fine, but the restaurant is something else, we booked breakfast for the 2 day that we stayed, cooked breakfast was cold even after they topped it up from the kitchen both me and my partner left it. Then we booked a table for an evening meal, when we got to the restaurant you had to find your own table then go to the bar and order your meal, we found a table but when I went to order there was a que with about 15 people in front of me who were ordering there meals and drinks it took for ever, then when I eventually made it to the front of the que and ordered I was told there would be a 35 minute wait for our food to arrive, anyway I got a drink each and sat at the table waiting for our food to arrive 50 minutes later it appeared, after our main course I ordered 2 ice-cream Sundae's witch took 20 to arrive and I wish they hadn't you could chew the ice-cream it had a really funny texture think it had been defrosted and then frozen again both of us ate half of it and left the rest, oh and the fried eggs the first morning were like eating rubber don't know what the did to them to get them like that. I would stay again at hotel but wouldn't use the restaurant it was total garbage and a joke.

A warm and friendly welcome from the staff, nothing was any trouble. The room was great, plenty of room, very clean, towels in the bathroom with plenty of soap and shampoo. A hairdryer in the room, tea and coffee making facilities. The bed was comfy, the TV was good and plenty of plugs to use. Breakfast and Tea can be booked in advance over the road at the Brewers Fayre. The breakfast was a buffet style so help yourself to juice, coffee, tea, sausages, hash browns, bacon, beans, eggs, toast, pastries, cereals and porridge.

Was welcomed politely, check in was smooth apart from the fact that my allowance wasn’t showing up in their system. Room was clean, requested for an Iron and I was given. Quick access to the restaurant close by for food where they use for their breakfast also. Good location for me as it was close by the office and McDs!

Great place for a stop over visit, mostly quiet at night apart from other guests being noisy down corridors

Absolutely best hotel I have ever stayed in. (I have stayed in a few) so comfy and so relaxing.

Was a typical Premier Inn - fairly basic but good. On edge of Durham so need a vehicle to get about - though is an eatery on site.

It’s a Premier Inn. Relatively cheap and cheerful. Does what it says on the tin. Clean.

As you would expect, very friendly and just what I needed.

Both day and night staff are so helpful and friendly. Rooms clean. Supermarkets and places to eat a walkable distance away. Beautiful surroundings!

It was the worst night sleep I have ever had the bed was terrible unlevel matters very uncomfortable and the outside noise was very bad it tuck 15mins to check in when it was all pre booked

Kindly staff, clean rooms, plenty of parking. Great for getting to A1 and Durham.

Stayed here for two nights room was as expected in a Premier Inn but our view from the room was a brick wall and the pub/restaurant closed at 9pm we arrived at 6pm so when we finally got checked in and showerd we didn't have much time to eat then couldn't relax and unwind in the bar with a bottle of wine as they were closing....sorry but if you have residents stopping then the bar/restaurant should stay open and there is no lift up to the upper floor in the hotel, will never stay here again, Bishop Auckland Premier Inn is far better would recommend anyone to stay there.