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OpinionsNoteGoogle5964.4

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A chain pub company next to the hotel for meals and drinks. Taxi required to get into the centre of Durham.

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MARK B . 2025-04-27

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Room was dated and the headboard was filthy. Had to clean it myself before going to bed. Not typical premier inn standard

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Steven McDonald . 2025-04-21

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Not the most modern or nicest premier inn but does the job for a night, staff are very friendly thougg

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Ben Grainger . 2025-03-04

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Excellent place to stay. There is a Beefeater next door for breakfast but wasnt impressed. Got a full refund

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Sheila Filson . 2025-01-10

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This was the usual Premier Inn. Very clean with a comfy bed. Staff very friendly and helpful.

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Ian Grant . 2024-10-31

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Good clean hotel but a little dated. Service excellent, good parking. Easy access to Durham by car

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Colin Rouse . 2024-10-04

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Very nice rooms, modern and clean. The Harvester is literally next door to the hotel. The staff are very welcoming in the hotel and the Harvester and the food in the evening and morning breakfast all you can eat is top notch!! Will definitely stay there again for a work trip.

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Ian Connell . 2024-10-03

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Decent, but overpriced for my stay

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Jan van Bergen . 2024-09-26

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Rooms were clean and tidy, check in was simple and quick, The beefeater I feel is over priced for what I believe to be microwaved food as I had the mixed grill But the service was good and everyone was happy to help with drinks requests in a timely manor

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Ross Watson . 2024-07-07

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Stay for 2 nights and can not praise the staff enough. Chris in particular went above a Nd beyond. The location was spot on for us with places we needed to be accessible quickly.

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Michael K Mohan . 2024-07-01

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Highly recommend! Great location just off the A1M and 8 minutes from the city centre. Speedy and very friendly check in and check out. Clean room and clean bathroom. FANTASTIC BREAKFAST SERVICE FROM JOHN & GEMMA, perfect team! Thank you 😊

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N Thompson . 2024-04-07

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Super friendly service in the hotel. Very nice people in the restaurant next door too. My sons request for a duvet was dealt with very quickly and polite service. Made for a very pleasant short stay. Thank you

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Guy Sawell . 2024-04-07

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The rooms need updating. Service is ok. Ok for short visit.

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Caroline Cooper . 2024-04-06

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Stayed for 2 nights. Large clean room. There was a mark on a towel, informed the freindly lady receptionist who replaced it straight away and left a box of chocolates in my room, as an apology. The remote control for the TV seemed very delayed! Not sure why. The breakfast and evening meal was good, and served very quickly by very pleasant staff. The bed was comfortable and the room was surprisingly quiet on a main road. Will return.

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Z oe . 2024-03-24

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Honestly the staff at Durham east have been fantastic, I was due to stay all week but struggled to get the booking due to being dully booked on Tuesday, how're the wonderful lady on reception got me a cancellation and manged to keep me here for the week. The hotel staff smashed it. Next door in the restaurant oh my the staff have been so helpful and will literally go through extra mile for you. I had a off day Tuesday so I explained my circumstances and the staff was very happy to suit my needs and brought mu food to my room for me with a smile. Just before I left I saw the restaurant staff preparing the next seasonal offer and oh my have they blown it away. So proud of everyone here at Durham east you all deserve every bit of credit. Definitely one of my favourite locations across the UK. Thank you see you all again soon xx

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Declan Rothenburg . 2024-03-20

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Basic premier inn, dated compared to Some other premier inns, tonnes of sockets on one wall, none next to bed where they are required

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Jamie Hartley . 2024-03-11

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It is certainly a great location for a Church event that was held at Durham Conference Centre. The Premier Inn is excellent for all round service!

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Sandy Bissell . 2024-03-02

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Stayed here twice now, staff are great, helpfull and check in easy and quick. You know what your getting room wise at Premier Inn. But here the rooms look as if they have had better detail done to the cleaning

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Philip Clark . 2024-02-04

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Rooms verry good staff friendly Thank you went to Durham for a funeral 👍

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Pauline Court . 2024-01-29

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