Based on 1.055 opinions finded in 1 websites
Based on 1.055 opinions finded in 1 websites
Nº 608 in 1489 in County Durham
Opinions
Nice hotel. The hotel is clean, and the service is good as well. However, you have to request room cleaning; they won’t clean the room automatically. It’s not like other hotels where they clean the room after you leave for a short period.
Irene Hsu . 2024-11-03
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It's a Premier Inn. Good bar, comfortable rooms a reasonable menu. Service from the staff though was as good as most much more expensive hotels.
David Buchanan . 2024-10-04
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Comfy mattress, large and modern room. Recommended.
Audrey Sung . 2024-09-06
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My stay at Premier Inn was absolutely wonderful! The comfort of the beds is second to none – I had one of the best night’s sleep I’ve had in a long time. The rooms are cozy and well-appointed, making it easy to relax after a long day. But what truly sets this Premier Inn apart is the amazing, friendly staff. From check-in to check-out, everyone was warm, welcoming, and eager to assist with any request. Their genuine hospitality made my stay feel special. I highly recommend Premier Inn for anyone looking for a comfortable and friendly place to stay. Five stars all the way!
Samuel Barber . 2024-09-05
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It was close to nearly everything there was a Tesco nearby and shops and restaurants
hosanna yeung . 2024-08-07
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Great staff, welcoming and helpful.
M HS . 2024-08-03
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Good Vegan breakfast. Reliable. Friendly staff.
Ian Brookes . 2024-07-30
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What a fabulous mid range hotel. Set in a prime location of Durham City centre with walking distance to every thing you in in the centre, shops, drink, food, on weekend there's a little market set on the cities square next door to the indoor Market. The breakfast has a good range of food, which is a buffet breakfast from the full English to the pastries, fruit, yogurt, and cereals all round lovely hotel
Katherine Sewell . 2024-07-22
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Been to a lot of Premier inn's and this is one of the best. Good location with easy access to the city centre and the station. Comfy quiet dark room, that's essential. Breakfast was good. Evening meal OK but limited selection. Only negative is the automated checkin kiosk. Even the very helpful staff couldn't get it to work. Dear Premier Inn, recognise you've been sold a pup and bin them PLEASE.
Brian Thomas . 2024-07-17
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We didn’t actually stay here but we did stop by for a dinner. The food was lovely and the staff were great and friendly.
Alethea Hanley . 2024-07-06
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Clean, nice decor, great breakfast and a very comfortable bed. A good central location. The staff are excellent, very helpful, cheerful and friendly. A fantastic 2 night stay and I highly recommend.
Heather Cooper . 2024-07-04
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I did not stay at this hotel, however the facilities look very good and in Durham at 8 p.m. It closes almost all the restaurants and I was staying in a hotel near this one and it was the Premier Inn that saved me from dying of hunger since there is dinner service here from 5 p.m. to 10 p.m. a longer schedule than everyone else and that is a plus.
Liliana Buenaventura . 2024-06-06
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Fab wee hotel. Love the restaurant/bar area. Shame about the parking charges but that's not the hotels fault
Emma Hanaghan . 2024-06-05
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On arrival there was a power cut, however the staff were very calm and patient. They welcomed us when the power came back on and helped with our luggage. They were very informative about things to do in the city and the service was always prompt. Our room was clean and spacious with all expected amenities and more, including an ironing board, extra pillow and fan.
Siobhan Hunter . 2024-05-26
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Great place, nice staff and bar was good as well.
Steven Johnson . 2024-05-26
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My only issue was that my room was next to staff areas and was noisy in the mornings when they were in use. 😥
Connie McLeman . 2024-04-06
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Great stay at this Premier Inn over Easter bank holiday weekend. Hotel is clean and modern. 2 for 1 cocktails after 5pm on an evening. We arrived 2 hours before check in and the staff happily looked after our bags whilst we went out for lunch. Allison was lovely and even gave our two little girls (6 and 3) a chocolate Easter bunny each, which they loved. Kim was also very friendly and helpful. We slept like logs, there was no noise from outside at all despite it being a very busy weekend. And the breakfast was lovely and great value. Wouldn't hesitate to recommend this hotel if you are heading to Durham.
Gemma Tanner . 2024-04-02
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Brilliant staff top location very clean would definitely stay again
Keith Hedley . 2024-03-30
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Typical Premier Inn. Nice room. Good breakfast.
Helen Meese . 2024-03-26
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Fabulous nights sleep good cocktails and substantial tasty breakfast
Vivienne Harrison . 2024-03-23
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Nice clean hotel, great location
Alan Riley . 2024-03-17
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Town centre location, 10 minutes walk from the train station. No restaurant, as this was being refurbished
Craig Hunter . 2024-03-11
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Fantastic location in centre of Durham,clean tidy ,friendly staff . Close to bars and restaurants.
tony brook . 2024-03-04
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Great modern rooms, not over priced and in the centre of Durham. Will definitely be staying there again
Jake paints95 . 2024-02-25
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Fine place for the money. Parking available to the rear with another provider. Prem Inn offer a current discount due to a joint venture with the car park provider.
Sean Goldthorpe . 2024-02-24
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Nos gustó mucho la atención del personal y la calidad de las habitaciones. Muy limpia y ordenada.
Ildefonso galvez lopez . 2024-02-13
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Only problem was the bar and restaurant was a building site so was unable to have breakfast and wasn't told this till we arrived.
Anna Armitage . 2024-02-06
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88 Opinions
I firstly want to say a huge thank you to Cam the owner. Your customer service is 2nd to none. Having wrote a poor review last week, i was suprised when u phoned to talk about the review. U listened, u were pleasant and very apologetic. Not ever had any business owner make the effort to contact me and find out about my experience last time. It shows u care n want yo make things better. Point extra for that. You promised us great food and you surpassed our expectations tonight. Chicken Kiev pizza and a vegetarian pizza were spot on. Plenty of topping, pizza base cooked to perfection. I asked if u would cook chips till crispy and you delivered perfect chips, uniform in size with fluffy insides but crispy on outside.....wow! You sent us chicken tikka and it was so nice that it was wolfed down by us all before we even had pizza boxes open. We will be back. It just shows that some owners do listen and want to rectify any issues the customer has. Thank you Golden Fisheries for what I'd say is definitely best takeaway weve had in years.
293 Opinions
Just returned from a surprise bottomless brunch for 12 people .It was my 70th birthday and a total surprise! Everything was timed to perfection and the food was beautiful, my compliments to the chef ! Our service was second to none .Liam was an excellent host and had everything under control and very professional but still gave it the personal touch. He gas a great future in hospitality and made my birthday celebration perfect ! A great asset to El Pincho .will highly recommend 👌
235 Opinions
Heard good things about the Sunday lunch but the food was a wet as service. Server was lovely taking us to our table but after that they disappear. Food was bland we might as well have went to spoons. At least you know it’s mitcrowaves there. Spoilt a good day out, when we complained she asked if we wanted pudding…. No thanks it’s took me long enough to get a glass of wine. I won’t be back 🙄