Premier Inn Dudley (Kingswinford) hotel in Dudley

Friendly staff at reception Excellent room and delicious breakfast

Rooms amazing. Clean and very comfortable. Not a lot of staff about as per other years we have been

This location was ideal for where we wanted to visit. We were disappointed by the hotel, as Premier Inn is our go-to when travelling in the UK. But after chatting with the reception staff we learned that the hotel is shortly due for an upgrade. The restaurant had been a Beefeater, but now is, probably, a shadow of its former self! Certainly our one dinner on site was a disappointment as not all the menu options were available. Our bedroom was fine : clean and comfortable.

Management have changed the pub opening times. Thay have also moved away from the alowing the public into the pub. This is a silly move on the Premier Inn Management

Super 👍 amazing staff, very friendly, helpful, welcoming. Only minus is, that we could hear all the neighbours around rooms.

Nice clean rooms, great service, very comfy, with a pub built on for food, stayed here with work, can't complain at all.

We have had a great time at this hotel, staff are lovely and rooms clean and comfortable. Fully deserve the 5 star review.

When checking in I asked for a room at back of building away from road. Given first room on GF overlooking carpark. Changed room and given second room on front overlooking restaurant ventilation duct. Couldn't be bothered to change again.Went for a walk before dinner but found area very unpleasant due to volume of traffic and number of private roads. Restaurant very slow service. Waited an hour from ordering to getting food. Disturbed nights sleep due to noise from room above. Breakfast OK but only one toaster working. Will not be using this hotel again.

Good experience. Friendly welcome

Good location with Aldi and McDonalds near by, but on-site restaurant as well. Good experience all-round, but was not cheap.

Already family friendly, come for breakfast every other week.. Affordable and Comfortable

It was fine for what we needed 😌

Really fantastic staff. Lady on reception Deb, couldn't have been more helpful. Such a warm welcome. Ordered group of us taxis, booked us in at a local restaurant. Unbelievable front of house. Also amazing lady in charge of the restaurant, didn't catch her name. Blond lady. Very very efficient professional and helpful. Sooo impressed with all your staff. 👍👍👍👍

Situated next door to a ' Beefeater' pub/restaurant. Good food served quicker than expected with friendly and efficient staff. This Premier Inn close to the Black Country museum.

Good amazing as always, staff very friendly no wait at all.

Would come again .We have have now come here 3 times. Great place.

Great atmosphere and food. Loads of parking and I love their app. Friendly patient staff. Really great salad bar.

Didn't stay just went for a meal

We are trying to clear some issue with amounts paid and related invoices. Which is the correct way to contact you to receive some assistance ? The issue we have is that the customer has paid the rooms in cash while meals deals had been paid by our technicians in 3 separate occasions but had been unable to request the related fiscal documentation due to some issue with the newly installed software. Can anyone help ?

Typical Premier Inn but made us wait until after 3 to check in or pay extra. Even worked it to the minute.

Called in for food. Excellent customer service and lovely food.

Love this hotel have stayed here many times 💜🎉