Premier Inn Coventry City Centre (Belgrade Plaza) hotel in Coventry

Stayed here for three nights(November 20th, 21st, 22nd ) with a friend whilst visiting Coventry to mark turning 40. First time staying in a Premier Inn and the experience was very positive. The room had separate beds as requested in my booking and very clean and modern. Had a great couple of nights sleep helped by the blackout curtains. Bathroom was clean with adequate number of towels available. Staff members were polite and helpful. Good location within a short walk to the city centre with pubs/restaurants nearby. My only niggle would be that the air vent at the top of the window seemed to close thus letting cool air in but the room has heating so it didn't cause a big problem. We had to check back in after our train home to Scotland was cancelled due to storm bert so we had to book another night and thankfully there were a few rooms available but we were given a similar room a few doors down from the one we had been staying in. I would recommend staying here to anyone.

Lovely stay at coventry city centre premier inn. Room appeared modern and tidy, with all necessary amenities. Reception staff, Jack, was very helpful and friendly. He made a fuss of the kids getting them colouring and letting them know he would put it up of the wall (which he did, to their delight). He also arranged for us to have an early breakfast before it should open as we had to leave very early. This all added to making our stay amazing. Thank you!

My only complaint was the room was very cold.

Overall we had a good stay here, and we'd stay here again. It's well located, the staff are friendly and helpful, and it's comfortable. We had to be moved to a different room due to issues with room. The hotel was full so we were moved the next day, but the second room had cleanliness issues, which they rectified. The promised partial refund did not occur. The "good night guarantee" has little value because the process you have to go through makes it difficult to claim.

Like all Premier Inns, it does exactly what it says on the tin 👍 all of the staff were very friendly and helpful, and the bedroom is very comfortable😊 This premiering is in a great position for going to local bars and restaurants in the evenings👍 we would definitely stay here again as I think it’s good value for money 😎

Good stay. Premier Inn is always reliable.

Really disappointed we booked breakfast included. In the morning went to the restaurant to have my breakfast with my children and I have booked slot one day before. Have told staff it is my first time in a breakfast buffet staff were very rude and unfriendly especially Norma who told me to go and sit and gave me a menu when I asked her that where is the buffet she replied that they don’t have a buffet and I have to order the breakfast she came back after 5 minutes I said can I order some pastries for my kids please as we have to leave to get to school and work she was oh Pastries are in the buffet and you have to go and help your self. No one directed us when we entered the dining area plus rude staff didn’t help me at all as I was a bit lost because it was my first night in the hotel my boys had to go to school hungry without having their breakfast even we had paid for it!!!! I don’t recommend booking in this hotel or have meals included to your stay really shocking the service I have received today. We are having family emergency this why we are staying in this hotel and I was expecting staff to be helpful and friendly

I think you should improve on your service quality.

After staying at 5 other Premier Inn's I have to say this has been my best experience. The room was very clean and comfortable. The food was amazing and the customer service especially from Jack was very high quality. I loved that everything was on your doorstep and I will definitely be staying again. They made my son with special needs feel very happy and comfortable.

Highly recommended budget hotel. Good size sometimes throughly cleaned. Good value for money.

Room comfortable, bed excellent. Service in restaurant good with friendly staff.

Fire alarm went off TWICE at night and all turned out to be false. Had to get dressed and evacuate at 1 in the morning… Room quality okay just like what you’d expect from a Premier Inn.