Premier Inn Chesterfield North hotel in Chesterfield

Food was very good. Really disappointed in the milkshake, tasted like ice blended with some Oreo’s instead of actually a milkshake. Ruined a nice meal tbh.

Lovely meal with the kids after our latest football tournament. Lasagne was excellent

I had to interrupt the bar staffs social life to order. The girl in particular was uninterested in customer service or paying attention to anything other than her colleagues. Mentioned this to the manager who just shrugged. It is what it is...a spoons. Thank god it was only a Tuesday night. She couldn't have managed a busy weekend.

The best Chinese around 😋 would give it 5 stars every time...

A joke from the get go. We stayed here before in April last year and had a lovely time great food great suite and a fantastic spar day so when we managed to get a 3 day respite break for our daughter we thought it would be the perfect place to go and relax over new year….. boy was we wrong When we arrived we tried to book a table in the restaurant as we had been told we could book when we got there the young lass on reception went into the office to the manager who informed her the restaurant was closed to residents so off to Pizza Hut we went When we arrived at the room 142 we were greeted with rips in the blinds torn and stained wallpaper and pillow I could only describe as paving slabs no life in them flat and very uncomfortable and stained. We tried to use the to which was like something from the 80’s it was as dated as the decor in the room the remote didn’t work and the picture was fuzzy and unwatchable feeling a bit deflated i decided to have a nice relaxing bubble bath seeing as there was a small bath in the corner of the room with jets in (when I say small when I sat in it it brought childhood memories back of being washed in the kitchen sink) the jets did not work and was informed the following morning when complaining about the room that they were for decoration purposes only ….. a bit like the non existent WiFi that they offer We were moved to another room the next day having to hang around until the cleaners who can’t clean finished with the room. The room was better but still not that clean a thick build up of dirt in the crease of the bath panel was my favourite. The next morning we decided to try breakfast it was the only thing I wasn’t happy with when we came before but hearing it was plated and not a buffet filled me with hope… that was short lived I ordered a sausage sandwich which came out half cooked and at around 15 degrees in warmth my partner ordered a full English which tasted like it had been prepared in the attic it was freezing cold we left unsatisfied Went to dinner that night waited 30 minutes to get just the drinks on the table let alone any food and we were one of 6 tables in the restaurant absolute joke We booked for the spar in person for the following day when we arrived for our slot we were given towels and robes and sent on our way it seemed a bit strange that the last time we got a tour but this time they couldn’t get us away quick enough and walking into the main spar area we knew why …. It was filthy the water was murky and only 1 of the 5 jets were working and no heating in the dirty mud pool when we mentioned it we were told sorry yeah they broke yesterday so there’s no heating in the pool. There as a thick line of dirt just above the water level no music just a drone of a fan going constantly When we mentioned our disappointment to who we can only assume was the manager she told us we were supposed to have received a call and they couldn’t get an engineer out the previous day so at the time of booking and entering the spar on the day they were aware of the disgusting and inadequate facilities. Decided to go for a drink and a bit of lunch cos they couldn’t screw up and ham and cheese toasty right?…. Wrong came our cold and not even slightly melted when I asked for it to be melted took another 15 minutes and tasted like it had be placed in something sweet Whenever we asked to speak to the manager he was hiding away either that or he is the only General Manager that gets to work 9am-1pm of a day no wonder. The place has turned into an overpriced travel lodge when the manager doesn’t even care We were given a refund for 50% of the first night but considering the bad experience and us being there for 3 nights it was an insult it’s such a shame as this used to be a lovely place