Based on 703 opinions finded in 1 websites
Based on 703 opinions finded in 1 websites
Nº 330 in 731 in North Somerset
Opinions
One problem with the hotel, we stayed in room 103 Which is up a spiral set of stairs to get to the first floor?
Frank Cobb . 2024-10-03
MORE AT Google
Fantastic Premier inn, my whole family used it for my wedding at Coombe Lodge and they were great. I even got given a bottle of prosecco as a congratulations from the restaurant team! Such a lovely touch.
Katy Meredith . 2024-09-02
MORE AT Google
Needed somewhere to stay at last minute due to emergency so called in, told we needed to book online & could use the hotel wifi to do so. The wifi was like dial up & we couldn't get a phone signal so it was very difficult, kept getting dumped out of the booking website, went back to check-in & was told all the rooms were locked out probably as we had been trying to put them in cart, said to wait 15 minutes & try again, did that but still same so gave up & drove elsewhere!
John Simpson . 2024-07-21
MORE AT Google
Rooms could do with a bit of a refresh , staff very friendly, food good, handy night stop for Bristol Airport. Yes would stay again.
Jill Bennett . 2024-06-05
MORE AT Google
Booked in advance for breakfast, but 1hr 20min wait for food after ordering. The waitress did say a table of 9 infront of us, but wow. We won't return
Lu Smt . 2024-05-27
MORE AT Google
Ordered 3 x fish chips on a Friday lunch got told they only had 2 portions service took nearly half an hour, when it came fish batter all cold and soft and with only a dozen chips. Not impressed at all. Also the cheese pie ordered in place of the fish was very very hard crust with just a bit of cheese sauce inside, not good at all . I could go on about the repairs needed around the place but I think this is enough
Philip Coulton . 2024-05-03
MORE AT Google
Very bad signal at this hotel nothing wrong with rooms or staff but literally 0 signal in the rooms and everyone knows how bad premier inn WiFi is
James . 2024-05-01
MORE AT Google
Very nice hotel .stayed after a late flight .very friendly member of staff when we arrived on Sunday night help us with our case .very nice room spotless and fresh looking .quiet .just what we needed after late arrival .Will stay again
david lock . 2024-02-12
MORE AT Google
Great place very good service great food v.nice rooms 👌
Si . 2024-01-29
MORE AT Google
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2985 Opinions
Arrived early for our booking but they were still able to accommodate us, which was good. Nice quiet table as requested. Staff were great, but they had run out of Sunday roasts and several other dishes, which was really disappointing. Ordered the cauliflower wings and cheesy garlic bread to start. Disappointed that the garlic bread was microwaved not baked with absolute minimal cheese. The cauliflower wings were terrible quality. Mostly stalk. Not floret! One piece was completely inedible. We then had fish and chips which was okish. Drinks wise it was a shame the diet tonic is on draft as we weren't able to read a label to see if it's totally sugar free. Many tonics aren't. Lack of Guinness zero was surprising. Overall it was a mixed experience. Like I say the staff were lovely but the food was poor to average. I do like the LL pub but you've clearly got to book for early in the day if you want a Sunday lunch.
299 Opinions
I ordered food & they had put the freezing cold drinks in with the food meaning everything was cold. So I called the restaurant to tell them and she was rude majored and said “it’s probably the drivers fault, let me just check this for you” hung up the phone on me, and when I tried to call again the phone just rang through and nobody answered me.