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4.3

Based on 802 opinions finded in 1 websites

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Nº 391 in 1060 in Wirral

Score
OpinionsNoteGoogle8024.3

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This hotel is fabulous. Staff are really welcoming and friendly, and nothing was any trouble to them. Really clean rooms and quiet. I stayed there the night before getting ferry to Belfast & location is perfect. I'd stay there again without hesitation. Lovely hotel

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Carla B . 2025-05-13

MORE AT Google

Clean comfy and spacious room. Powerful shower. Close to a merseyrail station which goes straight into city center and other areas. Quiet surrounding. Parking available with a fee.

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HM Tuang . 2025-05-12

MORE AT Google

Staff always friendly and helpful, stay here a couple times a month now

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BassMonkey . 2025-05-10

MORE AT Google

Staci is absolutely amazing!! Everytime I go to comic con Liverpool I stay in this hotel and it’s always perfect. Staci always makes me feel so welcome, comfortable and safe and she is one of the friendliest people I have ever met. She remembers me and my mum every time we come back which makes me feel so special and she always makes me smile so much she is the best part of this hotel. All the other staff are so friendly and welcoming too and they always have a smile on their face. The rooms are always clean and the food is amazing I will always come back to this hotel when im in Liverpool!!

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Alice Dench . 2025-05-05

MORE AT Google

Staff very helpful. Deco needs a lift. Breakfast great.

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michelle coombs . 2025-02-08

MORE AT Google

Great premier inn standard, staff were lovely, we did ask for towels and a room tidy, but this didn't happen. Location is 10mins from central liverpool,

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MsTrent2010 . 2025-02-03

MORE AT Google

Hi I stayed here with my family recently and the staff where absolutely brilliant especially Stacey she went above and beyond to help us as I had made the booking for the wrong day and when we arrived in the late evening we where exhausted and she sorted all out for us in no time, she is a great member of the staff and she would be one of the reasons why we would stay there again, every Hotel should have a Stacey, she is worth her weight in Gold. Amazing Amazing Amazing 👏

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NUALA MACKIN . 2025-01-13

MORE AT Google

Not up to the usual P Inn standards. Staff were lovely. Downstairs was not v welcoming or comfortable, although staff were v helpful. Bedroom was as expected but needed an update.

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ROSEMARY HORSNELL . 2025-01-12

MORE AT Google

The staff were exceptional! They made a point of remembering my name and made me feel so welcome and at home. The food was beautiful with a great menu and choice, both evening and breakfast. The service was fast, efficient and friendly. I would highly recommend this Premier inn.

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Rachel Padfield . 2025-01-09

MORE AT Google

Never an issue when I am here , made to feel very welcome and looked after by Caitlyn and Staci. Building is clean and the rooms are always spotless.

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Johnathan clark . 2024-12-10

MORE AT Google

Excellent service. Welcoming friendly and a great breakfast 😋

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DYLAN JONES . 2024-12-10

MORE AT Google

No shops around the area is soooo quiet less than a minute to bus station and 6 min walk to subway/ train

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Eslam Abdel-Wahab . 2024-12-02

MORE AT Google

Lovely Staff, very professional and gave us a warm welcome on arrival and at breakfast. Rooms very clean and usual premier inn standard. I have stayed in more newly renovated premier inns but this was clean, tidy and comfortable. Breakfast was delicious and plentiful. Near Hamilton train station (5 min walk) which will get you to James Street station in centre of Liverpool near the waterfront in 5 minutes. Great stay, would come again.

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Stephanie Wigmore . 2024-08-12

MORE AT Google

This is how a premier inn should be. These are some of the friendliest staff I've ever met. The hotel is ready to find, it's got on site parking, and best of all for me, it's right next to the Queensway tunnel. Parking can be a little expensive, but premier inn will give you a discount code. Can't fault the place.

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Julian Hadley . 2024-08-10

MORE AT Google

Great staff 👍caitlyn and Kieran the 🍳

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Mike mikecbr600f J . 2024-08-07

MORE AT Google

An excellent place for a stopover before the early ferry. The staff were very friendly and helpful, nothing was too much trouble.

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Steve Shepherd . 2024-08-05

MORE AT Google

Amazing staff so friendly, especially stacie

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Caroline edwards . 2024-06-01

MORE AT Google

Only spent one night here, all good, late bar, will return.

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Derek Adams . 2024-04-10

MORE AT Google

In need of refurbishment. Also be aware of onsite Parking operated by Your Parking Space This parking has anpr but does not make it clear that there is no readmission. If you paid for 1 or for  4 days and take car out of car park anytime say 1 hour later after entry you forfeit and lose ALL money paid. The signage and also payment website is misleading and according to Premier Inns have had numerous complaints about their misleading if not fraudulent cheating of the customer. Do not use if you need to use your car at any time during parking period.  The Wirral  council should choose an honest provider for this service. A disgrace. Parking company offered a vague refund but Customer still the loser.

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Noric Dorn . 2024-04-07

MORE AT Google

Great location and quieter than city centre. Hamilton Square train station 5 min walk. 5 mins and 1 or 2 stops and your in the city centre. Room was a bit tight, and toilet door wouldn't close properly. Staff super friendly and helpful. We didn't use the restaurant so cannot comment.

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S Singh . 2024-03-26

MORE AT Google

Just stayed in Birkenhead Premier inn, very friendly lady on check in desk fantastic. Clean and spacious rooms with hot powerful shower. Highly recommend and a lot cheaper than staying in central hotel .

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Alex Cope . 2024-03-24

MORE AT Google

Stayed in Birkenhead central premier inn on a Saturday night whilst being up for my aunt's 80th. Was welcomed into the hotel by Staci, who was absolutely lovely. Saw Staci again for the breakfast service where once again she was lovely. Her and the team on for breakfast were great even though I think the whole hotel decided to descend on them at the same time. The staff are a credit to Premier inn in this hotel. It was very busy. Thanks for a smashing stay. Look forward to staying again.

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Michael McNulty . 2024-03-24

MORE AT Google

Everything was fine! I usually use the Premier Inn because I can rely on the comfort and services.

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Richard Poole . 2024-03-23

MORE AT Google

Great Location would stay again. Near to Birkenhead Town and not far for getting in and out of office Liverpool

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Julianne Baker-Haines . 2024-03-13

MORE AT Google

Received a,warm welcome on arrival. Room clean and a comfortable bed. Food sadly below par. Bland fish and chips.

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Tim Clark . 2024-03-07

MORE AT Google

It was so good he rooms were good check in was good I was late but they wasn't angry at me rooms look like a place never been touched

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Arli Aga . 2024-02-28

MORE AT Google

I’ve stayed in Birkenhead Premier Inn whilst working up this way and could honestly say it’s been a pleasant experience. The Staff will go the extra mile, very polite and very helpful. Food is OK, it's standard pub food so don’t be getting exited. It was hot and filling with plenty to choose from. Overall I am very pleased with my stay, first time in Birkinhead / Liverpool and will definitely be coming back. Lovely people!

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Illy st . 2024-02-22

MORE AT Google

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