Potbelly Restaurant in Craigavon

Went in with my wife, 3 year old and 1 year old for lunch around 1pm on Saturday 23rd November. Usually we have no issues with here or the sister business next door Bubba Drews but this time was shambles. Our food arrived with no cutlery on the table. Had to wait 5-10 mins before cutlery arrived. Our 1 year old was throwing a wobbler as he couldn't understand why there was food in front of him for 10 mins and we wernt feeding him. There was obviously no clean cutlery as we had watched a staff member clean someone else's dirty knives and forks in the sink beside the coffee machine for us. God knows if these were even cleaned right with hot water and soap. With no apology from the staff member for having to wait we received the knives and forks but no spoons for the kids dinners, had to ask a staff member for 2 spoons, we received 1..... then had to wait another couple of mins until a staff member showed up at the desk to ask for another spoon. By this point our food was cold. The food was average at best, we ordered a chicken pitta, beef buritto and a side of sweet potatoes fries. The meat on both was quite chewy and the whole dish lacked flavour. The sweet potatoe fried were also very soggy, felt like they were boiled and not fried. We had ordered drinks that never arrived also but at that stage I had lost the will to have to get up again to ask for them so I just left it and took the loss as you pre pay for food and drinks before you receive them. Noticed staff members running about with plates not knowing what table they were going to and asking tables was this their food. Very disorganised with no structure. I think I'll stick with Bubba Drews next door the next time as we have never had issues even though it's the same business.

Love Ground coffee... Definitely our place to go for the nice coffee n buns

Alana Store in Lurgan is an absolute gem! From the moment we walked in, the staff were incredibly friendly, helpful, and welcoming—it made for such a lovely shopping experience. After some much-needed retail therapy, we stopped by the coffee shop, and wow—the food was absolutely delicious! The menu had such great variety, and as a Coeliac, finding safe and tasty options when eating out can be a challenge. But Alana was the exception! The staff went above and beyond to ensure I was well catered for, making the whole experience completely stress-free. Nothing was too much trouble! If you’re ever in Lurgan, this place is an absolute must-visit. Can’t recommend it enough!

The staff are on a power trip.Was wrongfully kicked out despite causing no injury , not damage , simply because they , Direct quote “didn’t like our attitude” what a way to act with paying customers, it’s completely unacceptable and unjust. Do not go here unless you want to face prejudice and unfair action. Can’t believe I’m even giving it one star, the staff honestly deserve 0 stars .

Keep the young crowd out please