Popeyes Louisiana Kitchen in Gateshead

I recently visited Popeyes🐔 and had a fantastic experience overall. The chicken 🍗 was absolutely 😋 and flavorful, with the perfect balance of crispiness and tenderness. Every bite was tasty 😋 and satisfying, just as I expected from Popeyes. What really stood out during my visit was the excellent customer support and service. The staff were friendly, attentive, and made sure I had everything I needed. They were quick to take my order and ensured I felt welcome throughout my time there. The positive attitude of the team made the experience even better.🤗 However, I did notice that the washroom🚹 cleanliness could use some improvement. It had a slight smell and could have been fresher. While it wasn’t a major issue, it’s something that could be improved for a better overall experience. Despite the minor issue with the washroom, the food and service were top-notch, and I would definitely recommend Popeyes🐔 for anyone craving tasty chicken 🍗. I’m sure they’ll address the washroom issue soon, but the great food and amazing staff made up for it!👍🏻

Great service and friendly staff

Relaxing place with great food.

Amazing crispy chicken and incredible people.

Please be very very wary of this outlet. Yes, the food is decent. But now TWICE in recent visits carry out orders have been missing food that has been ordered and paid for. The service is appalling. Staff who clearly don't care less. Wouldn't use the place but for my son being keen on the food.

Archie was very polite and helpful

Best place for chicken, staff are always helpful and friendly, place is always clean, food is delicious

Chicken was hot and didn't take long to get here and was very tasty. Service was great. Definitely will be back.

We had great meals with family , I really enjoyed it

Food was served really quick, tasty meal and would recommend. Archie was there to help also. Great experience

Great food friendly staff thanks archie

Food was good. Friendly staff #ilahi

Good service good food would recommend- Ilahi

Great tasting food. Malik provided an excellent customer service. Thank you

Very nice n friendly staff specially we met malik.He is really a nice guy.

Great food for family Archie was lovely

Nice and good service. Archia, she is very nice to detail with customer.

Good dining experience with Auchi

Great food, very quick service and kept clean unlike the KFC that came before it in the same location. Recommended.

Great food, quick and convenient. Archie gave some great customer service. Highly recommended!!

Beautiful food. Archie was so friendly.

Popeyes used to be good place but the new staff needs training. They wipped the table and threw all the bits on the floor. Cleanliness is a big issue now a days. Please address the issue.

Quick service and good food. Lovely girl called Archie helped us with anything we needed

Very yummy very good service from ilahi

Nice service given by member of staff call Ilahi. Foods are very fresh and nice. Highly recommend for families dine in.

Friendly staff, very helpful, Good music

Great team & friendly. foods are very tasty and fresh. Member of staff Ilahi has given a great support on selection. Highly recommend.

Good food and friendly service, Ilahi really passionate about the work and very friendly to the customers.

Fresh and juicy chicken! The food arrived really quick. Good service by ILAHI

Food was delivered in quick time & it was nice and hot

Very delicious food. Served by Ilahi

Food was amazing will definitely go again, very nice and welcoming service from Ilahi

Serviced by ilahi . Good service and yummy food

Arya was excellent food was amazing

Arya was a very nice person , felt welcome and well attended to , the food was great and her personality was just beautiful

Archie was a brilliant server would definitely recooked

Very tasty meal and good customer service

Juicy tenders great sauce 10/10 hands down!

Archie - very pleasant and helpful Will come back again. Food is great. Definitely come back

Archie was very helpful and polite, the biscuits and gravy were tasty but the Cajun fries are exceptional.

Great service and tasty food with fast service

Family love to eat at Popeye's, the kids enjoy their meals.

Staff members are grumpy and rude. I asked for napkins he did not give initially and he was very dismissive about it. He was also quite rude when I asked for a bag to go. I get it they are young and inexperienced but just little kindness would go long way. Food was good!

It was very good. Nice food but a bit messy but that's OK for me. Only took about a minute or two for the food to come. If you come to the Metrocentre and if you are hungry, I would recommend coming here. The food was quite filling but tasty.

Lovely food every time. Harvey gave excellent service

Hospitality at its finest was having trouble with the kiosk, but the manager caitlin stepped in and was a big help. Thank you. The food was lovely and quick, and I will be returning very soon

Great food and great service！Recommend！

Prady was great asked us if our food was alright and made us feel very welcome. Highly recommended.

Amazing service and 10/10 food would try

I really enjoyed the food and great service

The service and food is very good

A very great family friendly restaurant.

Lively fun atmosphere, very quick service and great chicken. Popeye never disappoints

Food was very nice, restaurant was clean, and food came very quick. Arya is very polite, would recommend

Delicious food. Prompt service. Aria was very friendly and helpful.

arya amazing chicken was lovely

Very nice and delicious food. It is my favourite restaurant! Excellent service from Harvey and clean

Good food, this was my first time trying it. We will definitely come again.

Food arrived quickly, everyone enjoyed and had lovely service from Harvey

Lovely food. Harvey was excellent!

Ayra was very happy and brave NGS service with a smile 😁 5 stars

Served by Arya at this store, excellent overall experience.. food and service was amazing

The service was amazing, staff was extremely kind and they were very helpful.

Lovely food and customer service all round great experience

The food was so good. And the price is so affordable and the service by albin is soo good appreciated…

Very nice food, great service from albil

We just love popeyes. Fresh, hot food and the chicken is very tasty. Kids meals are a bargain, we will be back

The food was really great. Good Customer service

I really enjoyed my experience at poppeyes metrocentre. Albin served me with utmost hospitality and warmth. Lookjng forward to come again to have some crispy chicken :)

The waitress Shannon was very helpful and polite, she offered a bit to take home the big portions what we didn't eat, will return

Amazing food and great customer service!

The food here was immaculate which made the place smell great 👍. The service was great our chicken was a bit late but they apologised the atmosphere was really good and friendly but some teenagers came and ruined some of it. I'd rate it a 4.9 because of these things

Food was hot and service was quick and friendly. Clean tables and toilets will return :)

This place has gone downhill! I ordered a large spicy chicken box meal which had no sauce and no pickles inside the burger (as it should). The chicken itself was not cooked properly because it was still drenched in oil (meaning the oil wasn’t hot enough when the chicken went in) and it wasn’t crispy, just oily. I’m actually shocked and annoyed I paid ~ £12 for this meal, to be left completely dissatisfied.. never ever going again. You’re better off going to your local Dixy Chicken.

great atmosphere, food is lovely

Came at around 6:15pm and it wasn't too busy! Chicken is delicous and I highly suggest the deluxe chicken box meal.

KFC has got nothing on Popeye's. We were served by the lovely Archie at Metrocentre.

We had the buffalo ranch box meal and it was super fresh and tasty 😋 My daughter really enjoyed the mac and cheese too.

Served by Archie, fantastic member of staff and very knowledgeable!

Fast service and good food. Friendly colleagues😌 I will visit again and recommend this store

Very good food, hot, fresh and tasty. Better quality than KFC in my opinion. It was quite busy but the food arrived quickly and the staff were friendly. There is a lack of 'private' seating and lots of long benches which isn't my preference. The restaurant is easy to access from the Yellow Car Park at the Metro centre, only about a 2 minute walk. Only other downside is the toilet was small and quite unclean.

Archie was very friendly and nice behaviour

Great food - servers were very attentive and atmosphere was upbeat.

Another lovely trip to Popeyes - we love it here! Freshly cooked and very tasty food as always. Great service from team members.

Kaitlyn she’s really nice the price for the food and amount you get is reasonable

Food was really good and served fast. Archie was really helpful and couldn’t be any better

Great food and kids enjoyed the food with a great service by store helper Archie

A lovely meal and atmosphere - Archie

Good customer service by archie

The food was really good and the workers like archie were very friendly

Excellent service from Archie..great food

Just chilling with my friends in the popeyes and then just thought so tasty yum

Lush chicken…..Archie was very professional and very friendly

Amazing service by Matt and Corner

Food was delicious but my friend waited for her food for 20 minutes because they forgot about her order. Wish they had more sauce options.

Delicious chicken and sides each and every time!!

Absolutely love popeyes. One of my go to places. I definitely recommend, staff are lovely and quick to fix your order if it goes wrong. The restaurant is big and tables are quite spaced from one another which I love for privacy.

Great food for the price. Staff are lovely and very friendly. Always our first choice when we come to metro centre

Amazing food and service! Definitely recommend.

10/10 Service and the food was really good!