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4.7

Based on 2.954 opinions finded in 1 websites

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Nº 58 in 636 in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH..cookedcreamchickenfriedoilspicy
Score
OpinionsNoteGoogle2.9544.7

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I recently visited Popeyes🐔 and had a fantastic experience overall. The chicken 🍗 was absolutely 😋 and flavorful, with the perfect balance of crispiness and tenderness. Every bite was tasty 😋 and satisfying, just as I expected from Popeyes. What really stood out during my visit was the excellent customer support and service. The staff were friendly, attentive, and made sure I had everything I needed. They were quick to take my order and ensured I felt welcome throughout my time there. The positive attitude of the team made the experience even better.🤗 However, I did notice that the washroom🚹 cleanliness could use some improvement. It had a slight smell and could have been fresher. While it wasn’t a major issue, it’s something that could be improved for a better overall experience. Despite the minor issue with the washroom, the food and service were top-notch, and I would definitely recommend Popeyes🐔 for anyone craving tasty chicken 🍗. I’m sure they’ll address the washroom issue soon, but the great food and amazing staff made up for it!👍🏻

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Bineesh Biju . 2025-04-10

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Great service and friendly staff

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Jasmin Alam . 2025-04-05

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Relaxing place with great food.

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Abdal Melad . 2025-04-04

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Amazing crispy chicken and incredible people.

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Rauf . 2025-03-31

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Please be very very wary of this outlet. Yes, the food is decent. But now TWICE in recent visits carry out orders have been missing food that has been ordered and paid for. The service is appalling. Staff who clearly don't care less. Wouldn't use the place but for my son being keen on the food.

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Roger Clayton . 2025-03-30

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Archie was very polite and helpful

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Michael Bell . 2025-03-23

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Best place for chicken, staff are always helpful and friendly, place is always clean, food is delicious

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Angie Middlemiss . 2025-03-23

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Chicken was hot and didn't take long to get here and was very tasty. Service was great. Definitely will be back.

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Allan Vincent . 2025-03-23

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We had great meals with family , I really enjoyed it

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Zerhans Gebru . 2025-03-23

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Food was served really quick, tasty meal and would recommend. Archie was there to help also. Great experience

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Alan Ryan . 2025-03-23

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Great food friendly staff thanks archie

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Mark . 2025-03-23

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Food was good. Friendly staff #ilahi

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Anil Kumar . 2025-03-15

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Good service good food would recommend- Ilahi

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Koffi Avornyo . 2025-03-15

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Great tasting food. Malik provided an excellent customer service. Thank you

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salima saidi . 2025-03-15

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Very nice n friendly staff specially we met malik.He is really a nice guy.

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Samiullah Khan . 2025-03-15

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Great food for family Archie was lovely

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Emma Dodds . 2025-03-15

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Nice and good service. Archia, she is very nice to detail with customer.

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sambu ap . 2025-03-15

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Good dining experience with Auchi

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Anil Kumar Raju konduru . 2025-03-15

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Great food, very quick service and kept clean unlike the KFC that came before it in the same location. Recommended.

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Robert Thurgood . 2025-03-15

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Great food, quick and convenient. Archie gave some great customer service. Highly recommended!!

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Ying Li . 2025-03-15

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Beautiful food. Archie was so friendly.

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Laura Spark . 2025-03-15

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Popeyes used to be good place but the new staff needs training. They wipped the table and threw all the bits on the floor. Cleanliness is a big issue now a days. Please address the issue.

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Arslan Taj . 2025-03-15

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Quick service and good food. Lovely girl called Archie helped us with anything we needed

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Emma Charlton . 2025-03-15

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Very yummy very good service from ilahi

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Charlie Wilson . 2025-03-15

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Nice service given by member of staff call Ilahi. Foods are very fresh and nice. Highly recommend for families dine in.

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prashan kandulawa . 2025-03-15

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Friendly staff, very helpful, Good music

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Tadhg Burke (TB) . 2025-03-15

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Great team & friendly. foods are very tasty and fresh. Member of staff Ilahi has given a great support on selection. Highly recommend.

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Dilani Gomes (Dil) . 2025-03-15

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Good food and friendly service, Ilahi really passionate about the work and very friendly to the customers.

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莫士仟 . 2025-03-15

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Fresh and juicy chicken! The food arrived really quick. Good service by ILAHI

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Suet Syn Siew . 2025-03-15

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Food was delivered in quick time & it was nice and hot

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Kavin Watson . 2025-03-15

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Very delicious food. Served by Ilahi

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Santosh Tamang . 2025-03-15

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Food was amazing will definitely go again, very nice and welcoming service from Ilahi

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Sanisha Tamang . 2025-03-15

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Serviced by ilahi . Good service and yummy food

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Kasa Prathyusha . 2025-03-15

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Arya was excellent food was amazing

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Oluwaremilekun Olabinjo . 2025-03-08

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Arya was a very nice person , felt welcome and well attended to , the food was great and her personality was just beautiful

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Olabinjo Deborah . 2025-03-08

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Archie was a brilliant server would definitely recooked

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Micah Abifarin . 2025-03-08

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Very tasty meal and good customer service

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anabel jonah . 2025-03-08

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Juicy tenders great sauce 10/10 hands down!

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Ian Medina . 2025-03-08

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Archie - very pleasant and helpful Will come back again. Food is great. Definitely come back

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Shaun Spencer . 2025-03-08

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Archie was very helpful and polite, the biscuits and gravy were tasty but the Cajun fries are exceptional.

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Julia Spencer . 2025-03-08

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Great service and tasty food with fast service

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Mohamed Badr . 2025-03-08

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Family love to eat at Popeye's, the kids enjoy their meals.

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ali jatt . 2025-03-08

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Staff members are grumpy and rude. I asked for napkins he did not give initially and he was very dismissive about it. He was also quite rude when I asked for a bag to go. I get it they are young and inexperienced but just little kindness would go long way. Food was good!

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k flo . 2025-03-05

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It was very good. Nice food but a bit messy but that's OK for me. Only took about a minute or two for the food to come. If you come to the Metrocentre and if you are hungry, I would recommend coming here. The food was quite filling but tasty.

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Laura Scott . 2025-03-04

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Lovely food every time. Harvey gave excellent service

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Sarah Marshall . 2025-03-03

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Hospitality at its finest was having trouble with the kiosk, but the manager caitlin stepped in and was a big help. Thank you. The food was lovely and quick, and I will be returning very soon

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Chrissy Alexander . 2025-03-02

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Great food and great service!Recommend!

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Zhang Yuze . 2025-03-01

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Prady was great asked us if our food was alright and made us feel very welcome. Highly recommended.

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Liam Williams . 2025-03-01

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Amazing service and 10/10 food would try

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Lucas . 2025-03-01

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I really enjoyed the food and great service

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Layton Cardwell . 2025-03-01

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The service and food is very good

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honghao Zhou . 2025-03-01

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A very great family friendly restaurant.

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Henry Omorere . 2025-03-01

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Lively fun atmosphere, very quick service and great chicken. Popeye never disappoints

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anuradha ashok . 2025-03-01

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Food was very nice, restaurant was clean, and food came very quick. Arya is very polite, would recommend

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Rebecca Revely . 2025-02-28

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Delicious food. Prompt service. Aria was very friendly and helpful.

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Christine Revely . 2025-02-28

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arya amazing chicken was lovely

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Blake Richardson . 2025-02-28

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Very nice and delicious food. It is my favourite restaurant! Excellent service from Harvey and clean

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Ibrahim Shbat . 2025-02-28

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Good food, this was my first time trying it. We will definitely come again.

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Beatrice Duwe . 2025-02-28

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Food arrived quickly, everyone enjoyed and had lovely service from Harvey

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Laura Parker . 2025-02-28

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Lovely food. Harvey was excellent!

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Laura Oxley . 2025-02-28

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Ayra was very happy and brave NGS service with a smile 😁 5 stars

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Jordan Gascoigne . 2025-02-28

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Served by Arya at this store, excellent overall experience.. food and service was amazing

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cona674 . 2025-02-28

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The service was amazing, staff was extremely kind and they were very helpful.

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Dhya Al-Leswas . 2025-02-28

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Lovely food and customer service all round great experience

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Aalayah Henderson . 2025-02-28

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The food was so good. And the price is so affordable and the service by albin is soo good appreciated…

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Lakshmi Sree . 2025-02-27

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Very nice food, great service from albil

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Peachxsvibes . 2025-02-27

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We just love popeyes. Fresh, hot food and the chicken is very tasty. Kids meals are a bargain, we will be back

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Claire Cantrell . 2025-02-27

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The food was really great. Good Customer service

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Albin Mathew . 2025-02-27

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I really enjoyed my experience at poppeyes metrocentre. Albin served me with utmost hospitality and warmth. Lookjng forward to come again to have some crispy chicken :)

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Muhammad Talha . 2025-02-27

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The waitress Shannon was very helpful and polite, she offered a bit to take home the big portions what we didn't eat, will return

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Jeff Hedley . 2025-02-26

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Amazing food and great customer service!

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Shannon Ramsay . 2025-02-26

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The food here was immaculate which made the place smell great 👍. The service was great our chicken was a bit late but they apologised the atmosphere was really good and friendly but some teenagers came and ruined some of it. I'd rate it a 4.9 because of these things

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Robin Michael . 2025-02-26

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Food was hot and service was quick and friendly. Clean tables and toilets will return :)

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heather Hodgson . 2025-02-25

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This place has gone downhill! I ordered a large spicy chicken box meal which had no sauce and no pickles inside the burger (as it should). The chicken itself was not cooked properly because it was still drenched in oil (meaning the oil wasn’t hot enough when the chicken went in) and it wasn’t crispy, just oily. I’m actually shocked and annoyed I paid ~ £12 for this meal, to be left completely dissatisfied.. never ever going again. You’re better off going to your local Dixy Chicken.

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A A . 2025-02-25

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great atmosphere, food is lovely

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Gabrielle Shobo . 2025-02-25

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Came at around 6:15pm and it wasn't too busy! Chicken is delicous and I highly suggest the deluxe chicken box meal.

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Maddie . 2025-02-25

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KFC has got nothing on Popeye's. We were served by the lovely Archie at Metrocentre.

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Aala . 2025-02-24

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We had the buffalo ranch box meal and it was super fresh and tasty 😋 My daughter really enjoyed the mac and cheese too.

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Luthfa Razaq . 2025-02-24

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Served by Archie, fantastic member of staff and very knowledgeable!

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Joe Pegram . 2025-02-24

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Fast service and good food. Friendly colleagues😌 I will visit again and recommend this store

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Radwan Sanoos . 2025-02-24

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Very good food, hot, fresh and tasty. Better quality than KFC in my opinion. It was quite busy but the food arrived quickly and the staff were friendly. There is a lack of 'private' seating and lots of long benches which isn't my preference. The restaurant is easy to access from the Yellow Car Park at the Metro centre, only about a 2 minute walk. Only other downside is the toilet was small and quite unclean.

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Dan Weatherley . 2025-02-24

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Archie was very friendly and nice behaviour

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Shilpi Hossen . 2025-02-24

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Great food - servers were very attentive and atmosphere was upbeat.

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Joe . 2025-02-24

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Another lovely trip to Popeyes - we love it here! Freshly cooked and very tasty food as always. Great service from team members.

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Richard Chan . 2025-02-24

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Kaitlyn she’s really nice the price for the food and amount you get is reasonable

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Nasreen Chowdhury . 2025-02-24

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Food was really good and served fast. Archie was really helpful and couldn’t be any better

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Hummingbird . 2025-02-24

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Great food and kids enjoyed the food with a great service by store helper Archie

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Hina Hussain . 2025-02-24

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A lovely meal and atmosphere - Archie

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Lauren Osman . 2025-02-24

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Good customer service by archie

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Zain Nasir . 2025-02-24

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The food was really good and the workers like archie were very friendly

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Hibah Hussain . 2025-02-24

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Excellent service from Archie..great food

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hamid mahmud . 2025-02-24

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Just chilling with my friends in the popeyes and then just thought so tasty yum

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Nathan . 2025-02-24

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Lush chicken…..Archie was very professional and very friendly

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Sarah Hodgson . 2025-02-24

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Amazing service by Matt and Corner

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Foodie “Foodie” Foodie . 2025-02-23

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Food was delicious but my friend waited for her food for 20 minutes because they forgot about her order. Wish they had more sauce options.

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Alice Wesson . 2025-02-23

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Delicious chicken and sides each and every time!!

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Rebecca Koay . 2025-02-22

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Absolutely love popeyes. One of my go to places. I definitely recommend, staff are lovely and quick to fix your order if it goes wrong. The restaurant is big and tables are quite spaced from one another which I love for privacy.

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Jess . 2025-02-21

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Great food for the price. Staff are lovely and very friendly. Always our first choice when we come to metro centre

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Lucy Gillespie . 2025-02-16

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Amazing food and service! Definitely recommend.

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Daphne Randall . 2025-02-15

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10/10 Service and the food was really good!

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Victoria . 2025-02-15

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