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4.7

Based on 3.010 opinions finded in 1 websites

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Nº 58 in 636 in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH..cookedbeautifulcreamchickenfriedoilspicy
Score
OpinionsNoteGoogle3.0104.7

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Food is really fresh and taste good. Staff is also very polite.

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Amna Nauman . 2025-05-10

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Been to popeyes a few times now and it’s never failed to please, the chicken is absolutely world class, and the service is just as good

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FnC Melotom . 2025-05-09

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Good cleanliness, good food and great service (especially Jeff)

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Louisboyd . 2025-05-09

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Been a few times and food is always spot on regardless of how busy. Big up Jeff for prompting me to review in exchange for free icecream

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Kieron Warnaby . 2025-05-09

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Jeff great customer service and friendly

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Julie Shipley . 2025-05-09

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The chicken was out of this world! The staff were very friendly and will definitely recommend to my friends! Jeff was the best (good looking guy on the floor)

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Alex Turner . 2025-05-09

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Staff absolutely amazing, food amazing, amazing atmosphere, really recommend

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Dea . 2025-05-09

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Fabulous as usual Jeff was great

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christine waters . 2025-05-09

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Jeff was a very plotie man. Food came fast and was prepared properly

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Jake Ridley . 2025-05-07

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Great place to get a chicken burger. Jeff was also really friendly, amazing service!

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Nathan Chantell . 2025-05-07

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Wor Jeff was a lil cutie xoxoxo #live laugh love Jeff

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Mikaela Hutton . 2025-05-07

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First time here, busy bank holiday Monday. Kids have eaten here before and requested it. Really enjoyed the food! Had a classic stack meal - really tasty! Serving staff were extremely helpful and attentive, and they were tidying up as quick as possible to clear tables. They were also very helpful when extras were needed. If you are looking for tasty fast food that's filling, and decent amount for the money (3 hungry teens!) I would recommend this restaurant.

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Jennie McLaren . 2025-05-05

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Proper hearty scran seasoned but not spicy and excellent attentive staff-family fave.

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FourTheThird . 2025-05-05

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Unbelievably tasty food at fantastic prices. Great atmosphere and fast service! Definitely plan to come back again!

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Alan-Jen Rodmell . 2025-05-05

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Fantastic food, at a really reasonable price. Will definitely be returning. Highly recommended!

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Alan “MajorLurien” Rodmell . 2025-05-05

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Lovely food and super offers! Great service - Jeff was lovely!!

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Yasmin Gardner . 2025-05-04

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The food was very good and it came very fast it's very filling I would definitely come again

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Amanda Clark . 2025-05-03

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Food was lovely and Jeff was very welcoming and provided great service!

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Hannah - . 2025-05-03

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Avoid this place like the plague... third visit because my kids love the food - and the food is delicious, if they remember your order! Previous visits have seen us waiting a LOOONG time but at least the food actually arrived. This time, we got our drinks and _some_ food, told them something was missing, told it would be a 12 minute wait, 12 minutes later told they'd forgotten it AGAIN and it would be another 15 minutes... meanwhile there's a 40-something year old in the kitchen making snide comments to the teenagers he's working with about me complaining. How do you fail so badly at life that you're working in a fast food place in your 40s? and how do fail to fulfill an order for chicken, TWICE, when the sole purpose of your job is to **checks notes** serve chicken!?!? It's a shame they hire such useless people to be in charge because the rest of the staff are pleasant and friendly... i mean you don't expect anyone working there to be splitting the atom but giving chicken in exchange for money doesn't seem like it should be as hard as this place make it look.

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Trevor Burton-McCreadie . 2025-05-03

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Amazing place, would come again

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Julian Sanders . 2025-05-03

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Really nice chicken. Eat here often. Always quick service.

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John Common . 2025-05-02

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Jeff was very friendly and funny! Cheers Jeff

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Harry Godridge . 2025-05-02

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Jeffrey was amazing great service

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Brad Smith . 2025-05-02

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Quick service good chicken nice and clean.

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Shona Dearden . 2025-05-02

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Great food and music, service from Jeff was exceptional

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Adam Jennings . 2025-05-02

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Good service.. enjoyed th music and Jeff was lovely very happy man

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Jemma Down . 2025-05-02

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Brilliant service from Geoff, food amazing as always. Quick service and very clean around

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Lucy Bennett . 2025-05-02

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first time here , quick service and amzing food fully recomened , thanks to jeff!

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Evie Annan . 2025-05-02

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Nice food easy going atmosphere Jeff was very nice

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peter neill (nanashi382) . 2025-05-02

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Food was 10/10 Jeff was helpful

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Kieran Goldie . 2025-05-02

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Jeff was a gem. Staff are always really friendly and food generally really fresh.

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Alexandra Lee . 2025-05-02

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Very nice place, especially loved the chips and chicken

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atolagbe adebola teniade . 2025-04-27

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Really nice food good service food came really fast

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Lennon Hall . 2025-04-27

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Had a great experience at Popeyes. Had superstacker sandwiche and BBQ wrap, everything was amazing. Excellent service

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Junaid Bhatti . 2025-04-27

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Best customer service Prady serve us and he make sure every thing is ok after serving food and keep checking other customer as well as us.

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ihtisham baig . 2025-04-26

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Staff were friendly and helpful

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Liz Ruddick . 2025-04-26

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Great service. Food was lovely (as always) and kind servers. Would definitely recommend!

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Ruby Sommer . 2025-04-26

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Amazing atmosphere! Lovely staff , nice food, very hygienic. Loved the place! Would really recommend.

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ellie mae . 2025-04-21

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Super crispy and delicious I would definitely recommend this chicken place!!

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Robert Clayton Clayton . 2025-04-21

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Fast food restruant with good food, quick service and kind staff, such as Jeff who checked in on us and made sure everything was okay with our food.

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Scott . 2025-04-19

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The scran is delectable. Jeff the goat

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Buying Bucket. . 2025-04-19

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Unreal food and really friendly staff Jeff is a great member of staff

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matthew reynolds . 2025-04-19

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Very nice food fast service clean tables and very friendly staff Jeff was very helpful and kind

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Marie Donnelly . 2025-04-19

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Popped in on a Saturday for a bite to eat. It is always quick service where the machines are easy to use, they will bring your meal to the table aswell Food was fantastic and nice and hot. Special mention is that the place is spotless and Jeff is always looking for the next job and generally checking in on customers! Thank you!!

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James Ferguson . 2025-04-19

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great food and jeff is a lovely waiter plus the prices are highly cheap

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eva . 2025-04-19

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jeff is such a lovely waiter, cheap and fast

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Kara Turnbull . 2025-04-19

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Jeff is the absolute backbone of poppeyes Metrocentre

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Liam Kennedy . 2025-04-19

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Geoff the server was fabulous, friendly and very helpful

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garry crosby . 2025-04-19

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From entering the restaurant till we finished they couldn't help enough they found us a seat at a busy period and cleaned as soon as we were finished food was beautiful aswell would highly recommend it 👌

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kenneth myers . 2025-04-19

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Jeff was great at looking after us. The food was great, kids meals were a highlight.

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John Snaith . 2025-04-19

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Lovely food and very fast service. Thank you to Geoff for the ice cream for the kids

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Danielle Martin . 2025-04-19

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Great food, lovely staff. Restaurant very clean

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Claire Madge . 2025-04-19

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Lovely food, quick service, Geoff was a great help!

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Carrie Cuthbertson . 2025-04-19

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Quick service and great food, kids loved it. Great service by Jeff.

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Alison Todd . 2025-04-19

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Lovely food as always, quick and polite service

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Jonathan langan . 2025-04-19

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Jeff was the greatest employee ever. Food was great. Love this place.

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Astry . 2025-04-18

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Great service and great food special thank you to Jeff

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Kai Timlin . 2025-04-18

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Visited Popeyes a few times in the metro centre and it’s always great food and service. My little ones love it and always ask to come back. Unfortunately they knocked some of our drink over on this visit and I had nothing to clean it up… fortunately Jeff was there straight away to sort it with a smile. The whole team really put the fast in fast food, we didn’t need to wait for anything 🤩

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Joelle leech . 2025-04-18

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Food was great,quick.staff were very responsive especially Jeff who was very kind

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Bailey Pinkerton . 2025-04-18

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I'm a first time customer and both my family and I had a wonderful experience at Popeyes Metrocentre thanks to the dining area staff member Jeff! He was incredibly kind, friendly, and helpful from the moment we walked in. You can tell he genuinely cares about the customers and goes out of his way to make sure everyone feels welcome. Jeff is a real asset to Popeyes and sets an example of how all customer service should be! Staff like Jeff are hard to find, I don't say that lightly either being a business owner myself! Jeff deserves a promotion and pay rise ASAP! Keep up the amazing work, Jeff! God bless you 🙏🏼 ⭐⭐⭐⭐⭐

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Steven . 2025-04-18

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metro center popeyes, Amazing, wonderful and flavoursome chicken. Great staff (Jeff).

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Noah Harding . 2025-04-18

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Jeff is the guy he needs a raise !! 🙏🙏 10/10 service

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Alesia HAMER . 2025-04-18

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We love it here. The food and price is good and the staff are always very pleasant

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Hannah Woodcock . 2025-04-18

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I LOVE POPEYES THIS IS THE BEST PLACE EVER!!!! Also Jeff is thr BEST employee ever! The food is great value and tastes AMAZING!!!

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Ava Wright . 2025-04-18

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Our food took longer than expected, a lovely worker offered us an ice cream for the inconvenience and apologised such lovely customer service, not sure his name but an elderly gentleman was really nice!

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ge s . 2025-04-17

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Lovely fresh food came to the table quickly, jeff was clearing tables keeping the place nice and tidy.

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Ashleigh Swalwell . 2025-04-13

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Excellent food and service, especially Jeff who was extremely helpful and friendly!

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Louise Thurlow . 2025-04-13

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Food was great Jeff was very helpful vanilla

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Max Mckenzie . 2025-04-13

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Unbelievable!! Great value for money and Jeff is super friendly 🩷

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Chloe Richardson . 2025-04-13

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Brilliant chicken!! And super fast service, Jeff was the best ever!!

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Yasmin Othman . 2025-04-13

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Jeff was a great server for us today :)

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Brooke Ward . 2025-04-13

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Food was great. Jeff was very helpful.

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Ana Lloyd . 2025-04-13

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I recently visited Popeyes🐔 and had a fantastic experience overall. The chicken 🍗 was absolutely 😋 and flavorful, with the perfect balance of crispiness and tenderness. Every bite was tasty 😋 and satisfying, just as I expected from Popeyes. What really stood out during my visit was the excellent customer support and service. The staff were friendly, attentive, and made sure I had everything I needed. They were quick to take my order and ensured I felt welcome throughout my time there. The positive attitude of the team made the experience even better.🤗 However, I did notice that the washroom🚹 cleanliness could use some improvement. It had a slight smell and could have been fresher. While it wasn’t a major issue, it’s something that could be improved for a better overall experience. Despite the minor issue with the washroom, the food and service were top-notch, and I would definitely recommend Popeyes🐔 for anyone craving tasty chicken 🍗. I’m sure they’ll address the washroom issue soon, but the great food and amazing staff made up for it!👍🏻

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Bineesh Biju . 2025-04-10

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Great service and friendly staff

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Jasmin Alam . 2025-04-05

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Relaxing place with great food.

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Abdal Melad . 2025-04-04

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Amazing crispy chicken and incredible people.

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Rauf . 2025-03-31

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Please be very very wary of this outlet. Yes, the food is decent. But now TWICE in recent visits carry out orders have been missing food that has been ordered and paid for. The service is appalling. Staff who clearly don't care less. Wouldn't use the place but for my son being keen on the food.

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Roger Clayton . 2025-03-30

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We had great meals with family , I really enjoyed it

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Zerhans Gebru . 2025-03-23

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Food was served really quick, tasty meal and would recommend. Archie was there to help also. Great experience

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Alan Ryan . 2025-03-23

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Chicken was hot and didn't take long to get here and was very tasty. Service was great. Definitely will be back.

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Allan Vincent . 2025-03-23

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Great food friendly staff thanks archie

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Mark . 2025-03-23

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Best place for chicken, staff are always helpful and friendly, place is always clean, food is delicious

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Angie Middlemiss . 2025-03-23

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Archie was very polite and helpful

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Michael Bell . 2025-03-23

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Food was delivered in quick time & it was nice and hot

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Kavin Watson . 2025-03-15

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Popeyes used to be good place but the new staff needs training. They wipped the table and threw all the bits on the floor. Cleanliness is a big issue now a days. Please address the issue.

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Arslan Taj . 2025-03-15

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Nice service given by member of staff call Ilahi. Foods are very fresh and nice. Highly recommend for families dine in.

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prashan kandulawa . 2025-03-15

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Friendly staff, very helpful, Good music

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Tadhg Burke (TB) . 2025-03-15

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Beautiful food. Archie was so friendly.

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Laura Spark . 2025-03-15

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Great food, very quick service and kept clean unlike the KFC that came before it in the same location. Recommended.

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Robert Thurgood . 2025-03-15

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Good dining experience with Auchi

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Anil Kumar Raju konduru . 2025-03-15

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Quick service and good food. Lovely girl called Archie helped us with anything we needed

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Emma Charlton . 2025-03-15

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Nice and good service. Archia, she is very nice to detail with customer.

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sambu ap . 2025-03-15

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Great food for family Archie was lovely

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Emma Dodds . 2025-03-15

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Very nice n friendly staff specially we met malik.He is really a nice guy.

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Samiullah Khan . 2025-03-15

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Great tasting food. Malik provided an excellent customer service. Thank you

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salima saidi . 2025-03-15

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Food was good. Friendly staff #ilahi

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Anil Kumar . 2025-03-15

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Food was amazing will definitely go again, very nice and welcoming service from Ilahi

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Sanisha Tamang . 2025-03-15

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Very delicious food. Served by Ilahi

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Santosh Tamang . 2025-03-15

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Very yummy very good service from ilahi

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Charlie Wilson . 2025-03-15

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Great food, quick and convenient. Archie gave some great customer service. Highly recommended!!

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Ying Li . 2025-03-15

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