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3.8

Based on 1.147 opinions finded in 1 websites

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Nº 302 in 457 in Dacorum

CUSTOMERS TALK ABOUT DISHES WITH..ladycooked
Score
OpinionsNoteGoogle1.1473.8

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Good value, very helpful, friendly staff

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Janet Robinson . 2024-09-21

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Great food for date night or a family meal, but 'service with a smile' has gone out the window these days, especially here, rude and unfriendly, the food makes up for it though I guess

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Joseph O'Rourke . 2024-09-19

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Me and my family came for a nice meal together. We were served by Morgan and Nicole who were lovely and accommodating to us. Thank you so much! ☺️

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Alice Jane Brown . 2024-09-19

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Love the bar lady Emma ! And bar lad worked very hard too & manageress, very attentive & gave a very personal service, very unusual and very much appreciated, all very nice indeed ! We had a party reservation here 😁 🥰 free parking outside on site too ! 🤩🥰

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Nicole Falleur . 2024-09-17

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We were a large group and the staff were fantastic, keeping the drinks and the food flowing. Made us all welcome and had great humour too. Thanks guys

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Tracy Porter . 2024-09-15

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Nothing is too much for the staff at the Pommel H. , Extraordinarily friendly and keen to please. Food was served much faster than the wait time given at the time of order and was both hot and tasty. All in all - great value for money. Big shout out for Emma

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MATTHEW STEARS . 2024-09-15

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Fish & Chips on Pub classics is still not the App at Pommel Horse but it is at other Hungry Horses??

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Steve Starkey . 2024-09-13

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Visited this evening and have to say was very impressed with the service from all the staff including Enya, Cameron who served us, the food was perfect from the chefs George and Robbie. Steak was cooked spot on and arrived fast. My wife is very critical and had nothing to complain about,. 5stars with no problem from us..

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Leapfrog_29 . 2024-09-09

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Great service from Enya and Cameron, Lovely food! And reasonable price too! Will come back here more often!

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Ebony Jay . 2024-09-09

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Decided to try this pub after a movie on a very quiet Sunday late afternoon. Stood at the bar for service behind two other orders, but when my turn came, I was ignored, and staff chose to serve two guys who just turned up. Left without ordering meals and drinks. Will not return.

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J G . 2024-09-08

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Nice bar, friendly staff…then I ate what I believe was a bowl of grease disguised as a meal by other things. Some hot some cold I’m not sure which is was supposed to be. Left half of it behind as even my strong stomach took a pounding

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John Joyce . 2024-09-06

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Spent waiting for abnormally long time while the staff continued to serve at the bar and ignore the food queue. Upon asking them to attend our order, they pretend to acknowledge and serve a new customer at bar. When challenging the bar attended, he ignores me. The order I was placing was for kids and I had informed them originally when asking but their priorities seemed misaligned. When raising this with their manager, her attitude was more or less that she didn't care and didn't want to be there. Luckily I worked for Hutchinson group and will be raising this further. As a result of the bar tenders poor management of the queue and mishandling of the situation, an argument arose between myself and the customer. The same customers who later started another fight in the bar. As a result we left immediately without waiting for the food due to the poor service from staff and atmosphere. I will be taking this complaint further.

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Karan Sheth . 2024-09-01

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Had a really good evening.. thanks to Will for the amazing service 😊

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Ian Price . 2024-08-29

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Stopped off whilst visiting the area. Really lovely staff, couldn’t do enough for us. Food was good too. Highly recommend.

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victoria hatton . 2024-08-27

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Really friendly staff and good value food makes a great combo.

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Chickens, chocolate, children and Ted . 2024-08-26

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Quick family visit on bank holiday. Staff were friendly and food was great value. Kids loved it.

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Lisa Shepherd . 2024-08-26

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We went as a family with my mother in law for dinner today. The food was very nice, and the service by Will was very friendly. All in all a most pleasant afternoon with good company, nice food and great service too. What more can one ask at the reasonable prices.

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Dermott Kenny . 2024-08-25

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Had a great sunday lunch with family, staff were polite and friendly and the food was great

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Annette Pope . 2024-08-25

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Bar staff, especially Will, were super efficient and friendly. Everyone enjoyed their food… Dad said the gammon was the best he’d ever had!

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Wendy Barnett . 2024-08-24

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Been coming here for years its been good night the service to night was spot on the food was spot on aswell thanks to lovely bar maid and server will.... Top 10 two night

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Dean Chatfield . 2024-08-23

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Went about 2 weeks ago and ordered a few things. We all enjoyed our meal, I had the pie and mash which I recommend. For those wanting a good amount of protein there’s the half chicken that’s decent and a good deal for mix and match for 3 items (wings and tenders).

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V A . 2024-08-06

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Had a lovely experience at this hungry horse. Food was good and came out quick. The waitress with the pink hair was especially lovely.

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Bethany Schluter . 2024-08-04

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Kaz was very friendly and knowledgable. Thank you for a pleasant meal.

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Hannah Jenkinson . 2024-08-04

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5 of went for lunch,.normally go here every Friday food is always very good manager and staff always very welcoming,and have a chat .food is excellent, manageress always makes a point of coming over and ask how we all are ,this pub has had difficulties in the past ,but would fully recommend now

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Richard Baker . 2024-07-27

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Will was amazing, very friendly and helpful. Served our drinks quickly & couldnt do enough to make our visit a very happy one. WILL is a credit to your staff. Thanks

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Lorraine Wilkinson . 2024-07-26

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Went in for a couple of drinks, the staff were really friendly and welcoming, nice music and lovely food all at a reasonable price. Will definitely going back and bring more friends.

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Ben Keen . 2024-07-22

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Good food friendly staff, would definitely return.

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Tom Harrington . 2024-07-21

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Delicious food and great service, staff are always friendly and make you feel welcome. Will definitely return.

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Shannon Prior . 2024-07-20

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Great value and friendly service

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Don Grant . 2024-07-12

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Really nice place,relaxing,comfortable seating and nice decor and good prices.

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Julie Tomlinson . 2024-07-11

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Great food, huge portions and very cheap. Great service and The staff are really friendly. 👍

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David Kneath . 2024-06-19

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Had a really nice time and enjoyed the atmosphere

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Riley James O'Connor . 2024-06-09

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Had a wonderful lunch today! Amazing food and quick service! Staff were amazing, especially Kaz & Hannah! Not our local pub but will definitely be back

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Connor Vercesi . 2024-06-08

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The service was woeful, 20 minutes to wait for drinks to be brought to the table. Still waiting for our desserts to be brought.

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Dan Piper . 2024-05-30

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Friendly staff, food good value for money, manager great with the kids

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Katrina Mctaggart . 2024-05-27

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Cameron and Georgi looked after us so well today. The food was great and Cameron was very attentive and kind ty guys x

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Les Harland . 2024-05-24

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Will and Cam were very accommodating to our party very fun and pleasant

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michael watts . 2024-05-23

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Will was amazing, quick service and efficient and had gave service with a smile

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Hayley Rona . 2024-05-23

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Great service from will and Cameron.

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Joe K . 2024-05-23

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Great service this time.still a shame you don't open for breakfast 9am.

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Barry Clarke . 2024-05-22

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The food is cooked to perfection. Great Chef!! and all the Staff are very friendly and helpful. I would recommend everyone to come here. Its great value for money. Thank you

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Debra Butterfield . 2024-05-21

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Popped in for quick bite to eat and you really can’t beat the value for money . Really varied menu, I had the tandoori chicken with wraps and my partner had steak ( he said it was cooked perfectly ) and chips , peas with extra scampi 👍. The staff all really pleasant and friendly even though they were busy , service with a smile . Bonus of winning a free cocktail on the free spin game they have currently . Great value for money , and definitely will be back !

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Leah Smith . 2024-05-18

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Lovely family pub, impeccable service, always friendly. We return again and again

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Sheetal Raja . 2024-05-18

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Kaz with the blue hair was very hard working and made sure we was all looked after.

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Paul Thomas . 2024-04-27

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First time here and the staff were great the man behind the bar ( think his name was Will) was amazing as rushed off his feet serving customers and doing orders but still remained calm,chatting and interacting with the customers. He is an asset to the place and was a pleasure to be served by him will definitely come back

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George peacock . 2024-04-27

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Very friendly staff, professional service. General manager was lovely

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Jennifer Langley . 2024-04-26

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I enjoyed my time here. Staff were very friendly, helpful and professional. The food was delicious and I ate everything!! I would definitely recommend this to friends and family and I will certainly be going back for more!! Many thanks to all the staff.

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Chris Fielding . 2024-04-24

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I've been coming here for years with my family of 4, the food is always lovely and fresh and hot. The portion sizes for both adult and children's meals are very reasonable, and fairly priced... My favourite is the chicken New Yorker or fish and chips, delicious! I've been with friends recently and Chloe served us, she was very polite and attentive. A great service, thank you!

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Beth Jones . 2024-04-20

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Absolutely fantastic family restaurant, perfect for any family size. We have 5 young children and the manager was so lovely and interactive with the kids, the food was great and will deffinatly be a regular ! Thank you for making a great atmosphere for a less stressful outing. Also the TV booths help keep the kids entertained.

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Chloe Collins . 2024-04-17

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Good food at good prices, portion sizes are much better than in the past, helpful staff and friendly atmosphere.

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Tom Kelly . 2024-04-13

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Really used to enjoy coming here as portion sizes were good. Last time I went the portions were significantly smaller for the price which we questioned. The waiter stated it was because it was Easter. Still baffled to why food would be same price for less all because of a holiday?

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kerry r . 2024-04-11

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Great food, nice and quite meal for a Friday lunch time and the staff were very friendly and helpful.

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Charly Hammond . 2024-04-05

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Just visiting but food arrived quickly, hot and was good

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Deirdre Tozer-Hayes . 2024-04-05

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So where to start place is filthy menus sticky Waitress that served us our food had grubby hands uniform or part uniform dirty Verbally rude to my children for speaking there mind about her behavior towards them very unpleasant visits names have been taken and head office will be contacted

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jake wragg . 2024-03-30

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Lovely friendly staff and a wonderful manager

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Celina Martins . 2024-03-17

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Went in for an early lunch as a family after visiting the soft play. Good pub fare, friendly staff. Cannot fault it for what we paid.

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Andrew Coles . 2024-03-17

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Had dinner hear with my son last week great service and really nice food, considering the price which is really good value for money.

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steven “Stevedawelda” sutton . 2024-03-17

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Maybe I forgot to post this 27/12/23...we just popped in for a post ice skating drink, and ended up staying to eat as well. Hungry Horse, you know what to expect, right? Well, I wasn't expecting homemade (and very tasty) nachos, and the bacon cheeseburger was also tasty and great VFM. The staff (Caz and Will) had clearly had a long, tough day, but were very welcoming and accommodating. Low-key atmosphere given the time of day which was fine by us and our daughter. More than happy to recommended!

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Paul Tuohy . 2024-03-17

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The Pommel Horse has been our no1 place to go to for the last 6months now. Kaz and her team are the most friendliest and helpful staff out of the few restaurants we go to in Hemel. Food is always 100% presentable and hot and on time. This will continue to be our no- restaurant. Thank you Kaz and the team xx

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Karen Tiereny . 2024-03-11

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Waitress was very rude. Asked for tap water without ice, get a dirty look and a long wait. She gets me the wrong drink. Ask again, and get an even dirtier look, the attitude is very poor. For food, cannot even begin to describe. Waited for almost an hour, with little to no other tables around. Another waitress comes out with the wrong order, even worse. Unhygienic as well, with waitress wiping her nose with her hands then bringing the food straightaway!

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emi la . 2024-03-10

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I never write reviews but felt like I really needed to, firstly they changed my booking to add more of us with ease with a friendly email back, we came today on Mothers day with 10 of us! What great friendly staff you have from the moment you walk in with the lady at the front to barstaff to the servers and supervisers walking around! Such a great atmosphere with songs that us & the staff could have a sing too! Menu Is so affordable with deal after deals wich was great!, credit too the chefs working today! It was so busy but all of our food came out together and at a reasonable time, also tasted amazing and not one complaint for our large group! All went down with hardly any leftovers considering the incredible size of the dishes!! We came out having such an amazing meal and will 100% be coming back soon! Thankyou to the Pommel Horse staff today!! :)

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Danielle . 2024-03-10

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Always service with a smile. Lovely staff, they make us feel at home every visit. Great food at great prices. I can't say anything wrong about the place! Highly recommend the Sunday roast, I get the XL nut roast and it never disappoints 😋 I've spoken to the manager Caz before and she's always super friendly and easy to talk to. Thanks guys!!

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Harriet Gargrave . 2024-03-09

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Food was excellent good freindly people

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Lisa Barnett . 2024-03-04

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Went in the afternoon it was nice and quiet, still busy though, I had the katsu chicken banquet. I have to say it was delicious and great value for money! The staff were so friendly and welcoming. Would definitely recommend will be coming back again!

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Lauren Mcdonald . 2024-03-04

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Excellent service. Good food. All good alk round.

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Kevin Jessop . 2024-03-02

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Lovely good, lovely people cracking service

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lesley coe . 2024-03-02

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the food was really super yummy and I managed to shoot peas at my cousins using a Servette

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Jade White . 2024-03-01

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Lovely place and freindly staff, could do with stopping the kids running around whilst trying to eat lol, as it's not a playground, but the staff do try control it when they can. And please no emmerdale on the tv. Keep up the good work and be back for another meal soon

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Jason E . 2024-02-29

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Good service, nice food, friendly staff

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Annabel Grant . 2024-02-24

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Has a really good experience the staff where really polite and lovely to talk to the food was really good recommend 100%

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Sophie Adams . 2024-02-24

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Emma and Will really made our visit. As did the kitchen staff the food was hot and tasty. And we felt welcome and we will be back.. Thank you guys for a wonderful time xx

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Alice Coyle . 2024-02-21

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Fantastic service from Caz and Tanya, both lovely and friendly. Great atmosphere.

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Michelle king . 2024-02-21

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Nice meal, thanks to our chefs: Liam, kris and Georgi

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Jenny Middleton . 2024-02-10

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We used to be regulars but it went down hill. We will be back, everything really good again. Just need to try the lager next time. Very pleasant evening.

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Jacqui Streets . 2024-02-02

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Manager was great! Was very helpful in all areas. Knew to get the kids food out first and not say the word pudding in front of them ha ha

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Melissa Wilson . 2024-02-02

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Food was piping hot and absolutely lush!

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Colly Orton . 2024-01-31

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Lovely food, clean atmosphere, fast service, friendly staff,

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Donna Bloor . 2024-01-29

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Always have a good experience here the staff are welcoming, helpful and food always been great.

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jason evans . 2024-01-28

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I eat and drink at the pommel horse regularly and tonight was without a doubt the best meal I have had, the chef was Georgie and he cooked my steak amazingly. I would thoroughly recommend the pommel horse Hemel Hempstead.

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Michael Irish . 2024-01-27

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Great service from Caz, food is good value for what you get and will definitely be coming back again

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Martin Rees . 2024-01-27

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Lovely place, lovely manager would visit again!

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Kelley Day . 2024-01-27

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Really nice atmosphere lovely staff even though they where busy I didn’t feel rushed, nice rapor with he staff

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Sophie lockett . 2024-01-27

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Service was great. The server was very friendly and made our children smile and laugh.

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Stu Poole . 2024-01-27

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One of the best places in Hemel, shout-out to kaz completely changed the place around!

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Joshua Barham . 2024-01-26

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Great chefs tonight Georgie and Cameron! Our food was cooked well! Lovely manager present too. All staff made us welcome. Definitely come back.

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Sharayne Chance . 2024-01-26

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Food very tasty and excellent value for money. Staff friendly and efficient. It was a bit quiet when we visited but only to be expected at 4pm on a Tuesday. We will definitely eat there again

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Colin Anderson . 2024-01-24

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Lovely atmosphere kaz Is so lovely highly recommend

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Tommy Walden . 2024-01-23

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Always a friendly welcome Great choice of food and drinks arriving quickly to the table

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BiggerDefferMedia . 2024-01-23

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Food was really nice. I've eaten here before but today the food was extra tasty. Quick service also

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Christopher Bignell . 2024-01-09

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Wonderful staff, lovely food. Hannah who served us was a pleasure and Liam the chef was great. Wonderful management too who bother to interact with customers. We’ll be back!

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Rachel Morgan . 2024-01-08

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Lovely food, lovely staff and friendly atmosphere.

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Ruth A N . 2024-01-05

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Such tasty meals, well cooked and presented. We gave some picky eaters and a vegetarian, everything that we asked for we got! The portion size was very big and even enough for our family's big eater. The staff were friendly, courteous and informative. We could see too that the kitchens were clean and that the meals were coming out in a constant steady stream. We leave here with full bellies and a smile on our faces. Thanks so much for a lovely experience 😘

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Donna Marie Hooper . 2024-01-05

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Good food,great prices, Went with my family after visiting Planet Ice next door,good selection of food and drinks at affordable prices 5/5

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Dan Fal . 2024-01-04

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Food was lovely and came out fast, had loads of little extras with the turkey which was lovely. The manger was so lovely me and my mum had a good chat with her! We visited on New Year’s Eve but completely forgot to leave a review. Lovely service and staff x

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leah adams . 2024-01-02

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Good food. Staff couldn’t do more for me and the girls. Lots of colouring to keep them occupied.

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dewi lewis . 2024-01-02

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It's OK, you get what you pay for, don't be fooled when visiting these places they are not 5 star for a reason its cheap decent food with minimal service but still good places for a quick cheap slap meal 😋

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Chris Stone . 2024-01-02

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Staff here are very rude. We had to asked 3x to have our table cleaned which the previous customers left. Our food was already coming in and they didn’t even bother to clear up the mess first. First one said that he is busy and then never came back. The second one was more rude. We reminded him about the table and he just snapped at us saying “what do you want me to do?” Is that how you treat your customers. They are not even wearing name tags so we dont know their names. Food is bland. Had to wait almost an hour for our food to arrive. Place is not even crowded for them to complain that they are busy. Service is very poor. We are very disappointed with our experience here. Will definitely not come back to this awful place ever again!

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Kyra Berry . 2023-12-28

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You get what you pay for, I would brag about McDonald’s before this food. The staff were nice to be fair but what did it for me was the size of my drink. This amount of coke is basically one gulp for me. If you do come here just bring your own drinks otherwise you may become quite thirsty.

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Benjamin Zerman Parr . 2023-12-27

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Very friendly and lovely service! Great drinks and food!

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Domenica Ann Pupillo-Rawlings . 2023-12-26

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Fantastic experience on Christmas Day! Our family has very limited dietary restrictions due to neurodivergency and the Christmas staff catered to us wonderfully. They were always positive and went above and beyond for us. We had a fantastic Christmas and would happily come again. Very polite and attentive service! Thank you!

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No Thanks (Username) . 2023-12-25

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