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4.5

Based on 139 opinions finded in 1 websites

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Nº 361 in 1184 in East Riding of Yorkshire

Nº 18 of 56 Italian in East Riding of Yorkshire

CUSTOMERS TALK ABOUT DISHES WITH..biscuitschocolatesausagesaladcakepizzasoupalmondsandwichcoffeecream
Score
OpinionsNoteTripAdvisor1394.5

comment_iconOpinions

Lack lustre service with a team more interested in singing and giggling (I'm all for a happy team, but in a small cafe very overpowering) then clearing tables and serving. Problem with order resulted in a replacement just plomped on table with no apology. Particular interesting at 4.15 they were commenting on not wanting customers in as it closes at 5 - unprofessional at best! Training in customer experience severely required, and quickly.

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saldeban . 2024-04-20

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Superb ice cream generous helpings and a good choice of flavours.Best in Beverley worth a detour. Friendly helpful staff

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THIMS . 2024-04-08

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What a superb business this is. Despite being so busy we were served promptly and wow the choice was amazing. We had ice cream and it was the most delicious ice cream we have ever had! A true gem of a business with superb staff!

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Dawn T . 2024-03-30

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Stunning Gelato, we love Poma but today I had a three scoop waffle cone with Dark Chocolate, Pistachio and Maple and pecan, gosh they were all fabulous! Go try for yourself!

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FarAway36257782789 . 2024-03-02

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Stopped for a light snack and hot beverage. Unfortunately you couldn’t accommodate such a large party, however those of us who did get seated very much enjoyed our visit. Friendly staff along with nice hot drinks selection and cakes. Thank you

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Dr Gill H . 2023-06-20

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Called in for a scone and cup of tea. Lovely sweet & savoury scones. Pleasant pavement seating area to watch the world go by on a warm sunny day

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89neilj . 2023-05-30

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Whilst shopping in Beverley my wife & I wanted a coffee & came across Poma & decided to give it a try. We were not disappointed. My wife had an americano & I had a latte. We were welcomed on entering by a cheerful greeting, gave our order & asked to sit down & we would be served. The staff were very polite, pleasant & cheerful. The cafe was very clean & also had a good selection of cakes & ice creams. The coffee was excellent. We would highly recommend this cafe. This was our first visit but we will be back.

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Barrie P . 2023-03-14

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Visited with a couple friends over the Christmas period. Pleasant interior, got sat by a cosy window table to people watch. Ordered scrambled egg on toast - delicious! Expected to just get one slice, but got two packed with egg! Not a fan of hot drinks so asked the girl at the counter if she would be able to make an iced coffee for me (didn't see that option on the menu) she was more than happy to make the drink for me though, great service.

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luke266947 . 2022-12-29

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Beverley generally seems to cater better for dogs than vegans, with at least one specialist doggy shop, so we were delighted to discover Poma. It isn't exclusively vegan by any means but there are several dishes to choose from. It's a rea; treat for us to go there.

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SHIRLEY L . 2022-12-01

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Poma always serve delicious food and drink. They know how to make an excellent flat white, they have a huge range of vegan options at no extra cost and their menu is unlike anywhere else in Beverley. We came for a vegan hot dog and wow it was amazing, I’ve been craving a hot dog for so long but it’s impossible to find any vegetarian! It’s be awesome to see this on the menu as a longer term choice. The broccoli teriyaki flatbread was awesome too. And the portion sizes are fab and always so affordable. Thanks Poma for yet another lovely visit!

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396emsg . 2022-11-28

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Myself and my daughter visited Poma and had some drinks which were really delicious and the service was quick. However, when we arrived we asked for the table to be cleared and the waitresses acted like we were inconveniencing them, rudely saying they "didn't have time" to do this despite chatting happily behind the counter when we walked in. There were multiple tables that needed clearing and very few other customers in the cafe. The toilet was really unclean- there was water all over the floor and the toilet seat was dirty.

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Maxine C . 2022-10-31

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Eaten here twice now and really enjoyed our meals both time. Lovely coffee too. Some refreshingly different dishes on offer, today I had the goats cheese and roast vegetable sandwich with the bean salad. Scrumptious! Busy cafe and good ice cream trade too, Staff a little slow to clear tables, all were empty but uncleared. Managed to find one that was clean, but they were busy and very efficient and friendly taking our order.

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famousfiveHull . 2022-09-22

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I hate to leave these type of reviews, however I feel compelled after waiting 30 minutes for a simple lunch dish. During this, we had to endure listening to one staff member singing loudly along to every song on the radio. No apologies despite the obvious long wait. We ate and left feeling staff couldn't careless. I can only assume from the endless sound of pots clanging and karaoke (and since there werent any other food orders before us) that emptying the dishwasher and singing along was the priority of the moment. What a shame. Please remind staff customers don't mind waiting but we do expect some priority over the pots and staff enjoying themselves.

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Peter O . 2022-07-21

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Great little independent cafe, honest, reliable, charming. The gelato is worth the trip alone but with sweet cakes, bakes and savouries to boot it’s a must whenever in Beverley. Espresso not bad either.

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tanker888 . 2022-02-28

MORE AT TripAdvisor

First time visiting Poma and I’m so impressed! As a veggie/vegan I find it hard to eat out and I didn’t realise how many options there would be here and how delicious it would be too! I will be returning - often

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396emsg . 2022-02-17

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An absolutely lovely venue, tastefully furnished with great food and friendly staff. Food is prepared fresh on site and it really shows - it's delicious! We'll be back for ice cream when the weather's warmer!

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Z5591RUsimonj . 2021-12-12

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Amazing family run business with endless options including plenty of vegan ones! I know, breath of fresh air in the middle of east yorkshire. They make their own ice cream in house, vegan and gluten free options included! They also do vegan and GF cakes,...

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Jade L . 2021-09-24

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this is a small cafe at the minster endof beverley high street. It sells the best ice cream i have ever tasted(even better than my own) worth a trip for a cornet

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gary h . 2021-09-12

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Not many ice cream flavours on offer, but some unusual and all interesting. Different size cones available. I would highly recommend the mango and raspberry one ! Some tables available outside in a very nice setting.

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GlobetrotterNL83 . 2021-08-02

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Visited here on a day out to celebrate our anniversary as a couple... The food menu is limited but as the main role of the establishment is Gelato this was understandable Staff did seem to be rather disinterested upon our arrival but we're very friendly...

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BimblingBirders . 2021-06-11

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Visited for the first time yesterday whilst staying with family Has a lovely cherry vegan ice cream which was delicious and took a vegan roll home with us for lunch today Limited but innovative vegan options and lovely friendly service

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Jules B . 2021-05-25

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I visited with a friend the day before lockdown 2. We were making the most of our last day of freedom to do some socially distanced shopping! The Gelataria/cafe is situated in Wednesday Market. We chose Poma for lunch because there were some tables and...

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Nicola D . 2020-11-19

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We call regularly for coffee/cake, lunch or afternoon tea. Reliably tasty food. Always fresh and home-cooked. Lovely staff.

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VonnieandStevie . 2020-08-27

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Delicious gelato that is completely unrivalled. Unfortunately i was reluctant to purchase on this occasion, I haven’t bought from them throughout lockdown until now as there is no sign of staff wearing masks or gloves. Seeing the (wonderful and incredibly helpful) staff being protected themselves...

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9gjoamdic . 2020-07-14

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In these times where social distancing is the norm and shops are closed, it is nice to find a gem of a shop open on a hot spring day. Selling artisan ice cream, currently operating a 1 in 1 out policy, it is worth the...

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helenh567 . 2020-06-03

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I went to POMA today for a Latte and Toast. The latte was delivered in minutes but I still awaited the toast 20 mins later. I was told it was being prepared. I informed the Waitress/ Barista that I had long since finished my coffee...

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950gedf . 2020-03-08

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The calzone is absolutely fabulous and staff ever so friendly. Not the largest seating area. Try their homemade gelato it's super.

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tartangnome . 2020-03-05

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The Affogato is delicious as they make their own ice cream. The staff are friendly and professional. I’d recommend a trip.

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Pillow98donkey . 2019-10-26

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To be honest you can't get a quick cup of coffee in many places nowadays and this cafe was no exception. However our 15 minute wait was worth it for two lovely mochas. Make sure you ask for the size you want!

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notwen44 . 2019-09-17

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We visited this cafe when invited by friends that live locally. They recommended the coffee with a small italian pastry. They were not wrong the coffee was nice and strong and the pastries tasted authentic italian. It was good to see them making fresh scones...

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Uniquehandles . 2019-09-04

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Visit poma often, lovely staff, great sandwiches, coffee, love the almond biscuits and dark chocolate sorbet!!!

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suzaneh92 . 2019-08-27

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My friends and I visited Poma for lunch. Staff more interested in chatting to each other than attending to customers and generally indifferent to my polite and quietly spoken complaint on leaving. We ordered coffee tea and sandwiches. Bread was very fresh and half of...

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ElizO49 . 2019-08-12

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Just visited the pod at Hull yum festival and was served by two lovely girls who were happy to help me! Lovely range of things available, definitely recommend😊

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Jtyler19 . 2019-08-09

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We had two ice creams and they were the best we’ve had in ages . The young girl was very helpful and friendly too .

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Emily_254 . 2019-07-28

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Waitress was looking at mobile and ignoring me, the only customer in the place. 15 minutes after order placed I interrupted the personal chat of the 2 staff by asking about my order. Both looked at each other and eventually confirmed they had forgotten the...

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Martin C . 2019-07-25

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This is home made delicious vanilla ice cream with espresso. It’s wonderful, I was transported to Italy and being on holiday, really special. Lovely friendly staff we go regularly

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Pillow98donkey . 2019-07-11

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2 friends and I came here for lunch. As much as this cafe is all about the Gelato, unfortunately I didn't try any. (But will be sure to try it next time!!) I had a toasted sandwich with was chicken,pesto and mozzarella. It was beautiful....

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bexter1088 . 2019-07-01

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Visited this cafe with my husband for lunch and came away feeling like we should have lunched elsewhere. The café had run out of a number basic food items on the menu. The staff's attitude to asking for a substitution (due to not having the...

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Anna M . 2019-05-29

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Chanced upon this super Italian cafe behind Methodist Church on main Street. Super selection of scones, gelato and related items. Outstanding almond biscuit and scone. Bought takeaway bread and Italian pastry. Everything was fresh and tasty. Great place and we will be back

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Martin C . 2019-04-26

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This café isn't large enough, it deserves even more customers (and it's usually full as it is). We waited outside until a table became vacant, fortunately it wasn't raining and yes, it was worth the wait. The food is excellent, as is the coffee. The...

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Bugsy256 . 2019-04-15

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As firm regulars of Poma, I thought it's about time we leave a review! We could not love this cafe more - delicious, homemade food, excellent baked goods and amazing authentic gelato! The staff are always friendly and the service has been excellent on every...

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240jadem . 2019-04-06

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My loyalty card is well used. Friendly staff, bright sunny atmosphere. Flat white coffee ☕️ , nice choice for scones, looking forward to my next trip.

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Pillow98donkey . 2019-02-11

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Have been here a few times for coffee and / or ice cream. Always friendly and warm and with lovely fresh looking baery items. The ice creams are lovely, never had a special one, just ice cream in a cone and the liquorice one is...

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Cotswolds_crew . 2019-01-03

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Popped in here after colleagues recommended it for a sandwich. Limited selection but freshly made to order. I chose hummus, with Mediterranean vegetables and sun dried tomatoes on brown bread. I watched it being made and carefully wrapped and bagged for me. Lovely combination for...

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helenh567 . 2018-12-21

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What a delight. Just what I had been looking for. Off the beaten track. A small place but there was plenty of room. A toilet and then order at the counter. There in front of you is some lovely home made cakes etc. A fairly...

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johnbarrett07 . 2018-12-14

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