Players Rochdale in Rochdale

Always a poor service in the evening. Lady with glasses has no manners

Need to train staff on how to answer the phone instead of stand there and stare at it

I ordered food from here and it never got delivered. Staff were rude and not helpful. Don’t recommend

Lovely food, full of flavour Ordered the players wings and mango&lime, Both items were 10/10

Delicious milkshakes but on this occasion, they were rather runny.

Ordered from this place however 2 items was missing when we called up to resolve this the worker was rude and not helpful to resolve this and insisted we had not ordered it despite us paying for it and showing the receipt

so I ordered the half chicken grill box. Coz I was in a hurry didn't check if drinks were included or not, to my surprise no drinks and I paid 12.99 absolutely day light robbery. This restaurant better look at their menu again we

Order was missing items as it states on just eat for a children’s meal that it incudes a drink & fries and doesn’t give you an option to ‘make it a meal’ so presumably you expect it to come as described. Contacted the restaurant to be spoken to be an extremely rude female who doesn’t give you a chance to speak as she just speaks over you and makes you out to be a lier that it doesnt state it comes as a meal and you need to chose the none existent meal option

Delivery driver was rude and could care less. The children's meal was supposed to have chips and a drink, it came with neither.

I’ve been a regular customer, but this time was quite disappointing. The chicken wrap, which is usually good, had a completely different taste this time—very inconsistent. On top of that, the chips were dry and cold, which was unexpected considering the restaurant is only a mile away. The wings were the only thing that met my expectations, as they tasted great. Given that I ordered during off-peak hours, I expected a much better experience overall. Hoping the quality improves next time.

Order never arrived contacted players and woman was really rude

Unable to leave a review on order from 31.7.24 as it was never received. When contacted restaurant lady was rude and dismissive. Would never order from here again. Also didnt realise 2 star hygiene rating.

driver wasn't willing to get out of the car and knock on the door.

Tried the penalty chicken burger. Loved it..absolutely recommend it. Full of flavor. Best chicken burger I've had in a very long time...staff friendly..store spotless, from my view.

I had their hot wings and rice which were delicious and affordable.

No fries with the burger meal even though they have charged us for them. Chicken strips are just normal fried ones nothing special. Probably won’t order again not worth the money at all.

Always early well cooked and the kids love the players sauce on the wings our new favourite place 3rd time in a week

Excellent delivery driver who waited while I was stuck in traffic so my food was still top notch

Tried this place, was average. I always try the basic dish first, chicken burger meal. Burger was just about average on taste and the fries were a little undercooked. Ended up binning them. Problaby won't try again.

Delivery always bang on and food is too.

I did not recive my food and tried calling multiple times and was no answer

The last I ordered I got garlic mayo sauce for free, this time nothing. which made the chicken not so enjoyable. Don't order the fried but order the curly fries they have a crunch to it. Food arrived hot. But again Garlic mayo sauce was missing, Please guys add garlic mayo sauce to the full chicken platter.

Food good, leave them notes and they will listen, good customer service 🤌

Never came charged for delivery but won’t deliver

Uber driver was totally useless wouldn't give me my food after I showed him the number I was given. Dropped it on the damp cold mat after I told him I didn't want it and wanted a refund. Then proceeded to get the same horrible attitude from players staff. I'll never ever order from them again. It has left me stressed and annoyed as its not cheap. Not to mention hungry. Your lucky I'm even giving it any stars.

Got order wrong. Asked for kids wrap meal and normal chicken strip meal and they got it the wrong way around.

Driver was a bit in shock, maybe cos it was raining, but all great, thank you

Thank you so much ! The employees are amazing and food 10/10, really appreciate it 😁

DO NOT EAT FROM HERE UNLESS YOU WANT FOOD POISONING!!! Ive eaten here twice in past two months and both times it has given me food poisoning. First time i wasnt sure if it was players but it DEFINITELY was. Avoidddd FOOD POISONING!!!

items missing could not speak to anyone

Tasty food, quick and friendly staff

Great food, very tasty, fresh and hot. Everyone enjoyed their order, thank you

DO NOT BUY FROM HERE. I ordered two double fillet burgers (the mighty players burger and the double peri peri fillet burger) and we did not receive what we ordered. Instead of receiving two fillets in each burger, we received 1 and a half as seen below. They had clearly cut one of the fillets in half. This place is a scam and I do not recommend going here.

Order 2 chicken burger meals. Both meals arrived stale and hard. Would not recommend.

Superb as aways. Very fast delivery

No hash brown on chicken wrap-curly fries were put on as a substitute.

We ordered on uber eats buy 1 get 1 free and it look like they got 1 fillet and cut it in half and made 2 burgers out of it so there was more bread than actual chicken and did not taste nice quite the opposite. Will never order from here again and waste of money.

Gorgeous chicken burgers. Succulent and plenty of salad and sauce.

Best experience.Worth it experience.love shakes.

We ordered of Uber eats and we had a milkshake not there so we ring up and the woman on the phone was quite rude to us I tried explaining calmly that we was missing the food I then explained that we wouldn’t be able to come to the shop as she was saying to come to the shop I then explained my nan was disabled and we couldn’t come and said she didn’t care we my nan was quite annoyed this comment and had a go at her which we was in the wrong for but the comment she made was quite rude she then started blaming the delivery driver who I already had spoken to and he said he had never had a milkshake given to him I then said is they want way we could get a refund on just the milkshake and she started getting more rude so I put down the phone and then when we started to eat out burgers they was awfull they tasted burnt and very rubbery the salad was brown and the chips were just chips to be honest no complaints about the chips but the burgers where awful and the milkshake and coleslaw I never received I would not recommend this place as the service was shocking and appalling and the food was awfull.

Players by name players by nature! I ordered the meal deal £34.99 do not fall for it! 10 chicken wings should be included with the order instead they sent a tub of bbq sauce, I rang them to try and rectify my issue and the man argued back to me saying I ordered onion rings instead of them! As anyone who clicks on the deal it gives the option of onion rings for a side not as a replacement!? Stay clear if you want what you order because they’re not for correcting their mistakes!

Best place to ever visit especially for wings and Ferrero richer shake

Absolutely appalling. No hygiene whatsoever, the lady that works there was putting in chips with her bare hands, told her if we could have fresh chips and not to use her hands. Also she rushed the chips therefore it was not cooked properly.

Wonderful Peri Peri chicken and supered runner-up burgers.

Great service. Max is a great guy

Oh the food was lovely! Served hy friendly poeple and the kitchen and dining area was lovely and clean would love to go again

We have been served today by Max. Excellent customer service and tasty food. Would definitely be returning.

Love this place. Nice friendly staff and amazing service

Chicken was okay nothing bad to say

Excellent food and quality and very nice place for eating

Amazing food and great customer service 👌

Under new management. Great customer service and food taste.

Love this place. Foods always good. Seats are cleaned regularly and staff are really friendly.

lovely meal and very good hospitality, i’m amazing and they are the best so far ❤️❤️❤️

Best staff you can find, foods brilliant ⭐️

Ordered 4 meal….made 3 out of 4 of us ill. Would never ever even think of going there again, the chicken burgers tasted awful.

Got burger from here and the bun was hard which completely ruined my entire meal, please use fresh items 🤦🏻

What an amazing staffs in rochdale one, especially the man who works Hassan is talented and food is testy, I will definitely come back thanks rochdale players

Brilliantly made shake full of flavour! Made by Umar! Highly recommended 👌 😁

Ordered 2 waffles totalling £16. Turned up with one waffle and an empty box. (most likely the dealer that works there off his rocker) Boyfriend called the store and they tried claiming "it's 3rd party so we can't do anything" with other staff laughing in the background. I'm sorry. But does the uber driver make the order himself? No. Bf called the guy out on this, I'm assuming the call handler was expecting him to just hang up and that be that. They decided they'd send out the waffle they forgot stone cold.

Very nice food especially the new wings they have got 😍 10/10 service my guy Yasir

Friendly staff, average food,reasonably priced.was exactly what I was looking for at the time....can't fault it

I ordered a whole chicken meal. Half of the chicken was raw with blood running through. But I was shocked when I spotted something looking like a fried insect! Please, always check your food! I am disgusted🤮🤮

Service and food was 10/10 make sure you get Hassan to serve you he will sort you out heavy he gave us a discount and an extra portion of chips.

Now that's what u call a burger and fresh tasty fries..... Seriously real meat and a soft bun with fresh sides Amazing food

Delicious cheeseburgers! Worth to eat-in. I had ordered by delivery from Players Rochdale in the past, however eating there was a different experience: fresh chips, cheeseburger still warm and very tasty as well as the milkshake. Children meals come with a chocolate treat bag. Staff very polite. Cash only.

The people that serve you are very nice and the food is delicious :)

Today i visited Players (Rochdale) with my children at around 7pm. The gentleman who served me was absolutely brilliant. While taking my order he entertained my youngest, he was extremely polite and pleasant and helped me chose items from the menu. He noticed my youngest talk about his favourite chocolate and then offered him one and while our order was being prepared he offered us free ice cream. No other restaurants or takeaways have treated customers as nice as this guy from Players did. I forgot to take his name down, but i hope he reads this review and knows he definitely will see me purchasing from there again as the food was yummy and spot on. Its the little things that you do for your customers that will bring them back to you again and again. There’s many places in Rochdale that have miserable staff who don’t even acknowledge you’re waiting to place an order, or they are rude and never smile or make a conversation, but this gentleman at players who served me today was absolutely brilliant. Thank you very much

The reception and service delivery was exceptional. The meal was delivered at the quality requested.

Terrible experience through Uber eats. Got the whole order wrong. The milkshake wasn’t blended properly, couldn’t even get the bits through the straw. Waffle was extremely dry. Terrible

Quite expensive for what they serve

Took a group of young people here last night - staff were absolutely great! So welcoming and chatty & even gave us a free ice cream! Great playlist too! Can’t recommend enough!

Great food and drink, the loveliest service and welcome from Max - would definitely recommend!

Lovely staff so polite and kind, service is so quick and fresh

Good fresh food, nice service. Never forget about something special for my little one.

They gave me burnt cookie dough I called up they said “we put on timer and the it’s good “ The guy who was speaking on the phone just said it’s my first time I’m sorry but there’s nothing I can of it’s burnt been going to them for years but it’s going down hill

Best take away in Rochdale, staff are incredible and the food is well worth the money. Definitely a place to try if you haven't before

ordered from uber eats, food was quick and yummy

Absolutely disgusting, no hygiene what so ever. Touching meals without gloves.

Terrible customer experience when explaining that they had missed items out of my order and instead of sending the missed items out again refuse to acknowledge it. I had to sort it out with uber eats. This is the second time my order has had items missing and I was truly dissapointed. on top of that the fish burgers fish was frozen in places and uneatable. Will not be ordering here again and I recommend that others don't order from here again.

Really nice food and incredibly friendly staff. Interior is comfortable and clean. Would highly recommend.

Went in there and my card got declined I wouldn’t mind but I only wanted 2 chips and a can of Pepsi told him to try £2 on card as I knew I had it and give him the other £1.60 cash and he was very rude threw the money at my boyfriend took the can back and acted like we did something wrong I don’t understand what the issue was considering we had the full amount of money just some cash and some card which he said he was happy to do at the start

Grilled wings were so good, the manager I think, that was there, very nice guy who recommended the wings to us and the spice at which it's the nicest. Just great place to dig in, we travelled from Newcastle and was just really hungry and this place hit the spot before we headed off.

Wow first time here food was brilliant, price was a bit expensive for what it is, only lost 1 star due to lack of cooling on a hot day as the building is mainly glass and sun was boiling the glass haha made it very uncomfortable to eat inside as there was no air conditioning on. Second reason was because the chips were very poor for the price, no salt no nothing. Both me and my friend ended up chucking them away after just a few bites which is very bad as we don't like wasting food but they need something done to them as even with sauce they just not very edible. Will deffinately be back in future again, staff were very friendly. Hopefully you can improve on these two tiny things.

Ordered from just eat. Turned up quickly but fries where cold. Burger bun was stale and we ordered plain chicken burger and got spicy. Ordered before and been fine. But this time was shocking

Nothing special just a standard place which is slightly overpriced. The beef burger can probably be better made at home, very bland. The only decent thing from this place I would recommend are milkshakes. Other than that I would not recommend coming here to eat. The very perk burger also tastes like nothing but spice.

First time tried players food was great and staff really friendly too will defo be going again

My go to place when im in the area. Golden boot shake 10/10 Just walked in after closing time and the brother sorted me out. Highly Recommend!! Better shakes than London. #FACT

Great service we love this restaurant

players is so delicious i wish i had it all day

Very nice nice masha Allah very tasty and very delicious and food quality is very good friendly staff

Best milkshakes in greater manchester.

Poor quality food, overpriced and not worth it, found straight bone and blood in my food and got food poising many of times from this place, used to go daily during COVID-19 1st Lockdown but after that lifted, this went down hill.

Absolutly devious food and great service 👌

Amin and Mr Hassan served me and my brother. They were amazing. They deserve a pay rise! Great food and even better service.

Excellent service and tasty food, more than good portions as well

Chiken Wings are good but burgers are tasteless.

Can't stress enough not to eat from here if you don't like sauce on your burgers because even after saying multiple times on multiple occasions, no sauce, they cannot get it right.

Absolutely no customer service con artist not recommended

Came In first time the gentleman was very nice and kind as soon as I ordered the food which was the fastest food serving place I have gotten by far. the food was so clean and fresh and not oily one bit I highly suggest you try players and the hospitality is on point definitely will be coming back