Plantations in Waveney

Lovely experience here. Lovely and warm. Food was served hot and the scampi and chips were lovely and golden. One had a sandwich which was served in fresh bread with generous filling. Staff were very friendly. Will definitely be going again.l

My husband always has a large latte and they give you a loyalty card. Place and people not very good. Surly and rude a lot of the time but this seems to happen a lot since covid. This weekend was even worse than normal and we will never return. Filled loyalty card buying large lattes but they would only exchange for a tea. I was told the rules had changed. This cafe is now called the watering can since they took it away from last owner after covid and the manager is very rude, Very expensive for so so food and drink with rude arrogant service.

This is a OK place to go for a hot drink But the cake I had was a little dry. And My tea cup had a few stains. Would come again

Vegetable curry, rice okay, curry flavour sauce poor, vegetables mainly mushy carrot shapes one piece of overcooked celery and another mushy vegetable - worse meal ever. Chicken stew - so unappealing lay presented - served in soup dish - dried chicken lumps one side, lots of boiled skin on potatoes the other side on some overcooked cabbage with very little gravy underneath. We got a box to bring this back for our dog but then threw it out! One slice of bread and butter £1.50!! On the up side the filter coffee and bottle of coke were good. Memo to self only use this cafe for drinks and scones.

Toast was jet black, my friend had a jacket potato and the skin was too hard to eat. The menu was on the table printed out with three desserts Bread and butter pudding, ice cream with chocolate sauce and chocolate brownie with walnuts and ice cream. When we went to order she said they didn’t do chocolate brownie but I could have one off the cake counter and a tub of ice cream with it. But this would cost £2.00 more than the dessert printed on the menu. Just had the brownie then waited over 10 minutes for my friend’s bread and butter pudding. No apologies from the staff.

Called in here today (Sept 2021) for a look round the plants and shop, and decided to pop in the café for lunch. As it was a hot day we opted for sandwiches and a cup of coffee. You are requested to find a table, decide what you would like and for one person to go to the counter and order. When I went to the counter I was greeted by a very cheerful young lady, who took our order. Nothing was too much trouble, she was very polite and patient. As I had ordered coffees and they are made at time of ordering, I was asked to step to one side to wait. It was fascinating to watch another friendly young lady doing the preparation. We had ordered sandwiches, as it was a warm day, and they arrived just minutes after I had returned to the table with the coffees and sat down. There was plenty of filling in the sandwiches and they came with salad and coleslaw. It was lovely and cool sitting inside in the café and our lunch was delicious. Praise must also go to the three young ladies working in the café, from the one who took our order, to the one who was clearing the tables. All were very friendly and polite. It was a pleasure to have lunch there.

Often have breakfast here previously as the plantation and now The Watering Can, excellent friendly service, with a nice selection of food and meals always hot and filling. I work within the hospitality industry and always have commented on there COVID procedures and the cleanliness of the restaurant and the pleasant attitude of the staff

Went here again on Saturday after Christmas, Excellent service again, lovely staff who go out of their way to help and make sure everything is to a high standard, lady at the counter was very chatty which is lovely and welcoming, food was gorgeous again .

Have been popping in hear for a while as its the closest Garden centre to where i live mostly go on a Saturday and have breakfast which is always hot their Plantation breakfast is a must gets you started on a cold day certainly fills you up . Good choice of Drinks can be had cake and snacks lovely staff nice walk round the centre afterwards to walk your food off

My daughter and son in law took me and my husband here for afternoon tea. It was really lovely. Everything was fresh and tasty. Lovely birthday treat. All the staff were friendly and helpful and I would recommend to everyone. Thank you so much to everyone.

I have been visiting this cafe for over a year, between once and three times a week. Andy, the restaurant manager is absolutely superb, he makes everyone feel welcome and his customer service skills are second to none. He will sit with customers and take the time to ask if they are ok. I believe this is important to build customer relations. The youngest female member of staff is fine and very polite. The older northern lady has zero customer care skills. When I asked for a cup of tea and said that I didn’t want anything else she replied “IS THAT IT!” Whilst pouring the tea she was happily making an underhanded comment to her colleague then loudly laughing. I felt that the customers were on one big conveyor belt and she was just rushing them along to make her day go quicker. No care or consideration for the customers. I then went to go outside and saw another staff member who usually resides in the kitchen so I smiled politely and I was given a death stare, if looks could kill I would have been dead on the restaurant floor within an instant! Everyone has their off day but it’s a real shame as this is a really nice little place to go.

Whilst visiting this lovely garden centre stopped for coffee and cake which was very nice indeed, very clean and tidy and a good selection of food

Visited today for breakfast for the first time. Service was great as always. Although the food was pricey it was delicious. Will be returning.

Myself and my family are regularly customers to the Plantation Cafe as well has Cherry Lane. We love the atmosphere and the staff are so friendly and helpful but the food on the other hand is going down hill. On my visit a couple weeks ago I was served rotten salad which was black and mushy, today I was served disgusting musty fried tomatoes. I’m sure the kitchen had over cooked them to try hide the appearance of them, I was not prepared to even try them and the smell was foul. I love this place as it is our local and we have been going there before cherry lane took over. I hope this problem is sorted out as sadly this visit could be my last.

Visited with my son, the lady serving at the till was very nice, talkative and bubbly so a very nice welcome and a credit to the company, food was lovely and plenty of it, good value for money, will be back again soon.

Just been here, to visit garden centre really, no water so no toilets available!!! I spoke to a young man working there and he told me the Assistant Manager had told him if he needed the toilet he would have to go to the nearest supermarket!!! BUT only during his break!!! UNBELIEVABLE!!! Also against Employment Law!!

Have been coming here for coffee on a regular basis. Service is getting so slow. Always queues at counter now no filter coffee told only make it in request. Not the same cakes etc on display. May find alternative in the area. Plenty to choose from. Shame it’s going down hill slightly.

Love this place great coffee and snacks. Shame about the new male member of staff. He has no customer service skills. We go here at least four times a week as I am disabled and it has all the facilities I need, which is a real treat, but whenever he serves us he manages to make us feel unwelcome. All the other staff greet you with a smile and are so helpful. it is such a shame. He needs a customer care course..

Ideal place if needing something for the garden or just a bit of lunch and QD shopping . I have visited here a few times over the years and never disappointed with the food or service. Ideal during the week for a light snack tea and coffee. I would recommend this restaurant to families as they have a children's menu.

This restaurant is found in the Cherry Lane Early Dawn premises and is an oasis from busy shopping. Extensive indoor and outdoor areas with a variety of seating. Plenty of space for wheelchairs.

We visit here regularly for coffee and love it. Staff are very helpful and will make your coffee just how you want it. Makes for a nice time out with a visit around the garden centre. Our daughter joins us when not at work and loves the afternoon tea with is good value and very tasty. We have eaten breakfast a few times and they are great.

We are regular visitors to the cafe but our recent visit has prompted this review. We were 'greeted' by a member of staff who clearly found serving us tiresome. The food was poor. The hot drinks were lukewarm and scones very hard and stale. All for the extremely overpriced total of £10! The cafe was dirty, with cobwebs crumbs everywhere. We had originally wanted a cake but the cabinet in which the cakes were stored was partially open and a fly was busy feasting on the cakes and pastries!

We went to this establishment and had a sandwich. My wife had a Tuna sandwich and now has been in bed for the last 4 days. The doctor was called and diagnosed Food poisoning. My wife had already complained about the freshness of the bread which was met with a swift reply that it was today's but was stale. This is not the first time we have complained about the freshness of their produce. Considering that the manager used to work in a well known establishment beggars belief. The latte coffee could be better and the prices are not cheap. I wonders where they get their star ratings from, silly me, it is the local council who now send a letter out asking if things are the same and do not visit. No wonder places get missed. Will not be visiting again

Had coffee and a snack earlier this week as I remembered Plantation did a very decent flat white coffee and had a nice choice of sweet and savoury snacks.

The two of us had a couple of meals which were let down by the side salad containing stale brown onion slices. Shame as the rest of the meal was ok and the service was good. Unfortunately let down by the chef.

After looking round the garden centre we decided to stay for lunch. The cafe was lovely and clean and spacious. We ordered panini‘s and a scampi. The service was quick and the staff were friendly, Nanny asked for another plate to share the Scampi on and the staff were happy to bring out another plate for her. My daughter enjoyed drawing on the chalk wall in the play area.

We decided to have Sunday Roast here and were very pleasantly surprised at what we had. We went straight in for the main course. I had the Roast Beef and my partner had a very nice vegetarian option. The beef that had obviously been cooked as a large joint was just done, and it was tender and delicious. The vegetables were just done too, not stewed like some carvery's offer. Portions were good and average prices. Everywhere is clean including the loo's. Staff were very pleasant and polite. Yes, I do recommend this restaurant.

We have been several times recently and the last time the food was not up to scratch. Hubby had soup and a cheese scone ,soup was lovely and hot and very tasty but the scone had been overdone in the microwave. I opted for the bacon, brie and cranberry panini which was lovely last time but this time ...they had used streaky bacon and it was barely cooked and tasted awful. Such a shame as for the prices they charge you expect better!

The food was good but expensive. Hope the kitchens are not as bad as the restaurant, dirty table, crumbs in the chairs and cobwebs would not eat here again until it is cleaned

I was pleasantly surprised at the quality of what appears to be just another garden centre restaurant., but this one was really special. Food, service, and fabric of the place, all very good.

Use often great place and area for kids to scribble on the wall while waiting for food .Always specials on board to have Good kiddies menu .After meal have walk round centre plenty to look at .

Llevé a mi madre aquí para su cumpleaños con su esposo, yo, mi pareja y mi hija. Yo compré 2 un montón de té de la tarde y pedí una taza y plato extra para mi hija tener un poco demasiado. Nos dieron una selección de sandwiches y bollos con grandes trozos de tarta en el último, que era preciosa! El único inconveniente es que la taza de té era pequeñita, así que teníamos que compartir todo como había probablemente sólo lo suficiente para una taza llena! Lo principal me pareció tener una olla de té encantadora pero tuvimos que pedir más agua caliente pero no sabor agradable ya que tenía la misma bolsita! Sin duda no té para dos! !

I meet a friend here most weeks for tea and coffee. Service excellent always with a smile. Scones are amazing always fresh cooked and still warm when we arrive. Jacket potatoes with good size fillings all delicious. Excellent value.

Thoroughly enjoyed an all day breakfast. Good quality food, very friendly staff, pleasant and clean surroundings. Speedy service. Will definitely visit again.

Toilets had a horrible smell, and the food was slopped on a plate. The service was steady and that was about it.

En primer lugar estoy haciendo esto como plantaciones de no publicar la dirección de correo electrónico/Teléfono/cuando google! Así que soy incapaz de avisar personalmente.

Decidimos parar en el restaurante para el té helado después de ir de compras.

Por alguna razón cada vez que entrara a una taza o algo de comer estamos decepcionados. Esta vez el café descafeinado era débil como el agua del grifo. La última vez que tuvimos un panini que estaba bajo caliente y fría.

Went for an advertised 'Two for One' cream tea BUT there was only one pot of jam and one pot of cream between two people. I have had a cream tea for one at Plantations recently and been given a pot of jam and a pot of cream to myself. To my way of thinking this is not a genuine offer as it is obviously not Two for One! We brought one of the scones home as the jam was nowhere near enough for two.

For a garden centre, very good!Cafe looks great and the roasts are even better! Play area for children. Beef that melts in your mouth. Only problem, I was to full for desert. Coffee to die for and friendly, efficient serviceWill def go back

Gave Plantations a try to-day for breakfast as it's only a 20 minute cycle ride away and I'd never tried it. What a revellation! It was tastefully decorated with comfortable seating and spotlessly clean throughout. The menu included a variety of tasty options with a specials board as well.On this visit I was the only customer but the staff were friendly and attentive so certainly one to visit again especially as my meal, although not inexpensive, was hot and the ingredients more than acceptable.

Just had the burger Very large and good value mealFriendly staff worth a visitGarden Centre is well equipped with just about everything you Nead. Close to lowestoft

Have gone here regularly well;before current ownership. Prices have risen as seems natural , but the increase in a the price of a cream tea for two from £5.50 to £7.95 is without any apparent justification. Shant't be there again

(1) Tables had extensive smears from wet wiping that hadn't been dried with a towel(2) Cutlery being 'cleaned' by a member of staff using same paper towel torn from hand towel dispenser on wall (in full view of customers at counter!)(3) Same member of staff subsequently when clearing at tables almost throwing furniture in kiddies/family area back into position, making as much noise as possible, as if under protest(4) Food tired and past it's best (eg ham), chips ok but underside of poached egg glazed with a curiously metallic looking colour(5) Service decidedly unsmiling(6) Overpriced...needless to say, we shall not be going back!

Despite waiting nearly an hour due to a power cut in the kitchen my food arrived and it tasted excellent. I had to ask a waitress when my food was coming as people who arrived a good 25 minutes after me were being served theirs but had I not asked then I a àm not too sure when I would have received it, if at all.

We went for Sunday lunch and had the roast it was nice and plentiful not as much as a Carvery though. Staff friendly and helpful. The cakes are creat too.