PizzaExpress Wembley in Brent

Excellent customer service! Staff are very friendly and honest the food being served. The Manager ZWE also helpful and managed to solve out my bill problem. Good atmospheres inside the restaurant and make people want to visit again!

My sister booked a table for lunch at 2pm. We were shown to a filthy table with food on the seats and were just ignored. We waited for 20 minutes and nobody even offered us a drink or came to take our order. We ended up walking out. We went to Zizzi’s instead and had a lovely meal in a clean restaurant. Absolutely awful!

Très bonnes pizzas "romaine" dans cette pizzéria de centre commarcile, juste à côté du Stade de Wembley. Serveuses très accueillantes et souriantes, même avec notre accent français... Pizzas "romaines" à découvrir, avec une pête fine et craquante, les 2 que nous avons goûtées étaient très bonnes.

Very good food and friendly service. A special thank you to Mafruha ..who went over and beyond. All the other staff were attentive and helpful too. 🙂👍

The restaurant was really quiet so it was a surprise to take so long to be seated (despite us making a booking online). Service was terrible throughout, starters arrived for 3 of us, my daughters garlic bread arrived after we had finished eating, then strangely her dinner then arrived ages before ours so she was finished by the time ours turned up (it was an adult meal so no reason for this). Just to finish off from a bad experience, I had a hair baked into my pizza. Will not be returning again and would recommend you find somewhere else too.

Avoid. Spend your money somewhere where your food arrives on time and where customer service is expected as the norm. We arrived at just before 5. Were sat orders taken swiftly and drinks arrived with no delay, we order a starter of two plates of dough balls. After waiting 40 minutes I asked three waitresses where our starters were; no answer. I went to the kitchens where a rather blunt waitress told me to talk to the manager, Nicola. I wish I had never bothered. She was rude, obnoxious and made me feel like I was asking too much for my starter after 40 minutes. To be told they are busy due to the delivery orders is not my problem as a paying guest. In all my years of visiting Pizza Express Nicola has to be the rudest head of house I have ever met. Sadly our starter and pizza then both arrived at the same time ten minutes later. I witnessed a large number of customers being frustrated by the poor level of service and slow delivery of food. The worse thing I witnessed was when a family with a young child was overwhelmed by the surroundings was not allowed to relocate to a calmer area of the restaurant. I shall never ever visit this restaurant again if I am in the vicinity for a concert and yes head office will be receiving an email. Do not waste your money or any time at this restaurant!

Salad Nicoise was a total washout. No anchovies, no capers, no beans, no dough balls or other bread, overcooked cold egg, cold potato, boring lettuce, I will never order this again. It used yo be good enough, but this miserable assembly almost ruined the excellent music.

Started queuing 2hrs before concert, told 30mins wait for food so we ordered. Had to chase main course after an hour of waiting, 4/5 dishes arrived over 5 mins, final meal didn’t appear until another time of chasing after others had finished meal. Food quality was variable, wasn’t worth the wait. We missed start of concert waiting to speak with manger and settle the bill. Won’t visit again.

Ordered pizza and dough balls from their vegan menu for delivery, but was sent normal butter instead of their vegan spread. Thank goodness we weren't allergic to dairy, otherwise the result could have been so much worse. I wonder how many times they have done this to others. I've contacted their customer services to deal with this.

We love the Pizza Express brand and were really lucky to get a table here before the football at Wembley. However, we left very disappointed with everything about this place today. The drinks arrived promptly, then we waited and waited and waited for our pizzas....

Very good pizza, lasagna is really tasty and the price was really correct for the quality. Service is very fast (10 minutes from order ing to get the food)Maybe looking for a better wine menu (not much choice), but it's UK :-)

We chose Pizza Express as we have been to this chain before. Slightly disappointed by the greeting. Our table was booked for 6:30 and not knowing how long it would take to get there, we arrived 5 minutes early only to have this pointed out...

Definitely one of the better branches! Despite being busy, excellent service and really friendly staff. Clean and well kept. Staff were genuinely happy and took pride in their work. Pizza was delicious. Love the mini desserts and hot drink! Highly recommend. Cater well for dietary...

Visited here after problems with Zizzi’s and whilst they made a mistake with the order giving us the wrong type of pizza base , the food was still very tasty and staff seemed friendly and helpful. They did offer to put the order right but...

This Pizzza Express branch is most certainly nothing special and way below average as the pizza margherita has the quality of no better than a frozen pizza at ten times the price.

Worst Pizza Experience ever. This place is completely disorganised. Mixed up the order and pizzas went to other customer.. no apology and duty manager Alma was rude and could not give a toss. Avoid!!

I had pasta that never had somewhere else. Their polo pesto is gorgeous, it melt in your mouth. And my daughter loved her kids meal too, just only thing is drinks is not included with the meal. Service by erwin is excellent making sure that...

Maybe I went on a good day in comparison to other reviews but I was pleasantly surprised. Friendly and welcoming staff. Fast and efficient service. I was shopping and fancied a bite to eat. I knew what I wanted so I didn't look at the...

Restaurant quite warm.. Didn’t have the starter I wanted, ordered the main and had to send it back as it was only lukewarm. 2nd go slightly warmer but not much! Saw another couple of tables sending food back as well. Didn’t have desert I wanted...

Have eaten here a couple of times whilst visiting Wembley for concerts at the SSE. Always love going to pizza express but this is certainly one of the most dissapointing ones I’ve been to with my family. Slow and neglectful service. Waitresses/waiters were all miserable...

Slow service, plain /undercooked food! My daughter has nuts allergies and we didn't get to see the allergies menus untill the food we ordered with not very confident member of staff was on the table. We needed to ask for everything (to order,to get more...

Good place for a quick bite though a bit pricey for small portions. Pizzas are fresh and tasty and service is nothing to talk about or maybe they were too tired as it was almost the end of the day.

Food is tasty and deliciously good. The salad, pasta and pizza were really good! The only thing was our food took quite awhile, otherwise, nothing to complain about!

not one of there better restaurants in the chain, not up to there standard of other ones ive been to, would of thought prices same across so this very average place seemed expensive. only good point was choice of base

And here for lunch. Food was nice. Usual fare. Staff okay but different waitress each time an order taken or meal delivered. Only 4 tables. Cheesecake had soggy base. Wifi not stable. Bathrooms fairly clean.

Just eaten here for the first time and not impressed. The waitresses just ignore you. We were standing for some time before anyone offered us a table ( there were quite a few available). We then say there for ages as around 5 different waitresses...

Visiting Saturday night without a booking. Seated promptly at a nice table. Waitress was quick and engaging. Service was good and food was tasty.

I came here after attending England vs Bulgaria at Wembley. Despite there being a queue, we were seated very quickly. As it was very busy after the match, I was surprised that our food was served so quickly! Staff were friendly and overall, I couldn’t...

Okay not my type of restaurant for dining out at, as I do expect exceptional service and food which is tasty and edible. Both of these requirements was not evident here. On arrival they said no tables for a group of eight. This was fixed...

My friend and I arrived at the entrance and were greeted immediately then taken to our table. Our waitress Anna was amazing, she was polite and friendly, we were asked for a few minutes to select the dishes we wanted. We ordered drinks then our...

Chose to eat here before we visited to bgt semi final in July .We were shown upstairs as downstairs was full which wasn't a problem and we were served quite quickly by our waitress who was pleasant and curious.Food excellent but upstairs the temperature was...

Decided to go to pizza express for a quick lunch after shopping Very impressed with the welcome and service The waitress made an error with the starters but it was quickly rectified with a smile by her and the manager

Looked around designer outlet in the afternoon for something to eat, saw Pizza Express asked if they took Tesco vouchers which they did not. Came back in the evening, one person queued here and one person queued at another restaurant, the queue went down in...

Visiting during a work stay, nice clean and comfortable. Staff friendly and welcoming, nice food with no huge wait. If you are looking for a relaxed place to eat and catch up, worth looking here 👍

Visited on a non event dat for lunch. Lovely friendly staff. Nice food. Pizza could have been cooked a bit longer, slightly doughy still but edible.

The queue outside looked massive as centre was really busy pre concert. We queued for 20 minutes to get in but that was a lot quicker than some of the other restaurants. Thd staff were really friendly and attentive considering how busy it was. Great...

While I appreciate how busy a event day is, the service was abysmal. We were seated right by the food counter where there was never less than 3 members of staff, however still had to wait 25 minutes to order our food. Attempts to grab...

Arrived around 4pm as it was Event day and previous experience has taught us to eat early! We were offered a table outside which was perfectly fine. Our order was taken and we only waited a short while for our Dough ball sharer (had to...

Had the most superb meal at lunchtime pre the Spice Girls Concert . The staff were friendly and efficient. We shared the lemon chicken wings for a starter followed by a Fiorentina pizza with a side of coleslaw . This Pizza Express has a lovely...

Went there before our concert at the SSE Arena, amazing service, amazing food. Had an American and Goat Cheese pizza and swapped midway. Felt like Italian pizza to us. Gorgeous!

Visited with a friend for dinner, we tried the new Mushroom & Pine Nut pizza which was ok and the Vegan Puttanesca which is my favourite item from the vegan options.

I have been a Pizza Express customer for nearly 40 years now, and what I like about them is the quality of the food and consistency. This place is no exception. Not terribly easy to find - it's on the top floor of a shopping centre. I had a Romana style spicy chicken pizza, and my wife had a salad Nicoise. We had a drink each (wine / beer). No starters or deserts. Standard was very good, and the same as you'd get at other PE's. Bill came to just over £40. The restaurant is on two floors, and we came along at about 5pm on a Friday afternoon. Plenty of tables free. We were able to come and go within an hour, which suited us as we had a gig at the Arena to go and see (5 mins away). In my opinion, eating here is a much better option than buying food in The Arena, in case that's where you may be spending the evening.

Flot restaurant med højt til loftet Høflig og opmærksom betjening. Rimelige priser. Rigtig god pizza Kan klart anbefales

Popped in for a quick bite to eat at lunchtime and was surprised by the expanse of the two storey interior. Very funky booth partitions and a welcome change to the menu. Had the best chicken Cesar Salad I’ve had in ages and my friend had the carbonara pizza, the best pizza I’ve ever tasted, will have that next time.

Food and service good as expected in a Pizza Express. We had asked to beated outside but manager said the staff weren't serving outside as "it was too cold and the staff only had t-shirts" (It wasn't cold at all. Also, jackets exist.). Sat down inside to eat and 30 mins later staff were seating people outside. It was my husband's birthday so didn't want to cause a fuss, but it was boiling in the restaurant! Why not just say they don't open outside seating until X time? Absolutely bizarre.

We ate here twice over a short stay. Lovely waitress who was so cheerful and helpful. Good food and GF and vegan options were great

We decided to have some dinner here before the England game and it was lovely. We had to queue for about half an hour to get a table but everywhere was the same because of the match. The waitresses were run off their feet and they could probably of done with a few more working considering how busy it was. But the food was lovely still and we didn’t wait long for it.

Went before seeing Ed Sheeran - was busy but got a table quickly - waitress friendly - there were dirty glasses on table not removed. Food was fairly quick - not great but ok. Reasonable price. I didn’t think there was much choice on the menu to be honest

My daughter and I visited this restaurant on Friday 15th June 2018 before attending the Ed Sheeran concert. Yes, we had to queue which is to be expected on a busy evening but not for long. We choose to sit outside on the balcony but were offered a table inside. The menu was adapted to allow for an efficient service on a concert evening but still offered a good choice. Our waiter was friendly, helpful and competent and took our order as soon as we were ready. Our food arrived quickly and was cooked to perfection. We were impressed by the team spirit of the staff all working together to provide an efficient and happy service for their customers. When we required the bill, our waiter make eye contact immediately and made sure everything was to our liking. Well done Pizza Express for being so well organised and taking the stress out of finding somewhere to eat on a big concert night. Much appreciated, thank you.

My fiancé and I attended the Ed Sheeran concert at Wembley on Thursday 14th June. Before the show, the outlets and all the restaurants were completely packed out but we chose to join the Pizza Express queue in the shopping area and we were not disappointed. From the moment we entered the restaurant, the staff were attentive, efficient and just generally made us feel welcome. Their service and table manner was impeccable and two of the waiters looking after us went the extra mile to ensure we had a brilliant meal before the show. I would personally like to thank Germano and Francisco for their wonderful service and believe they excelled in every way that night under the busy circumstances. Well done to them and to all the team, who created delicious food and ensured the queue kept moving quickly. Thank you! We will be back again!

We went to a Tottingham Hot Spurs game at Wembley and decided to stay in the area for dinner. Pizza Express was packed. We didn't have to wait long for seating, they were well prepared to handle crowds.The staff was friendly but not very helpful. The food was good but we were all very hungry. I wouldn't rank it as high as brick oven pizza in the states. No one left hungry but there are other places I would go first.

Worst service ever accept they was busy but even so I was not impressed. Had too ask for the bill 5 times and then another 20 mins too pay for it and the pizza was not very good as well uncooked. Never again.

We came here prior to an event at the SSE Arena. It was very busy as you would expect at a weekend. The staff were very friendly and found us a seat quite quickly. We had the Lasagne and Garlic bread which was absolutely delicious! There were no surprises as it is part of a chain withe the same menus at all of their branches I would imagine. I would go back again, which is recommendation enough I suppose!

Party of 5 went there for a early dinner at 1830, from start to finish had a lovely experience , she was so good after paying a bill of £147.50 gave her a £20.00 tip.The manager was also lovely , was extremely busy but will run must say.

I usually choose pizza express when I miss Italian food, I love the lasagna and I like the price/quality ratio.The service on this pizzaexpress yesterday was so good. Janette was very kind and she smiles all the time, timing was perfect and food delicious as always!

Nice layout, really lovely staff and excellent pizza. Nicest Pizza Express pizza I've had and really friendly service.

Went for lunch on a Sunday afternoon. The staff were attentive without being overpowering. The food was good, we had two pizzas and a side of polenta chips. Overall good dining experience.

We had meal with friends on friday evening, and it was lovely. Food was delicious, quick and efficient service

Visited after a show at the Arena. Very busy and we had a little wait, which was to be expected, but once seated service was good.

Foi a primeira vez que estive em um restaurante da rede e me surpreendi. Eles têm lojas por toda a Londres. Foi muito bom. Gostei!

Me and my girlfriend went for out last night for our anniversary and these guys made it. We both had a brilliant night and all the staff made that possible especially the gent that served us, sadly we never got his name. I have worked in the industry before and this gent went the extra mile for us and made our anniversary very special, which they didnt even know about. Thank you so much.

Glutenfree Beer ✔ Glutenfree Pizza ✔ It was very very good 😍 service was also good an with the privilege Card of the Outlet you recevide 10% .. we coming back .

Great food, not to expensive, and was fast getting us seated wood go again . And is right next to Wembley. And shopping centre

Nous avons attendu près d'1 pour voir notre pizza, la commande à été apparemment "oublié". La pizza étais de qualité normal sans plus.

very over prised for a pizza and not very nice food, staff were rude and ignorant . the staff cold even smile.

Popped in here for bite to eat and loved it. Starters and mains were spot on. What made it even better was the staff that worked there. All polite and friendly. Thanks for the travel tips Philip

We had quick dinner before going to movie. We ordered Buffalo Mozzarella & Tomato Salad as starter and Pizza Vegan Giardiniera and Pizza Margherita with extra mushrooms and Jalapeño for the main course - all for sharing. Pizza Margherita with extra toppings turned out to be more delicious than Giardiniera. Service was reasonably good and fast enough for our time requirements.

Chain restaurants can vary in quality in food and service. However, both were set to maximum this weekend at this restaurant. Even though there was an event on at Wembley (football). The quality of the food was great and the service from our waiter was outstanding.Will be back - when we are in the area.

Gone for few drinks and dinner on 30th July in the evening, the gentleman who greeted us was very pleasant and asked us to sit anywhere The waitress came along took our order for bottle of wine and food and after serving our bottle of wine and pizza and pasta never came back once, as I wanted to order some more food and drinks had to call some other waiter to serve us, towards the end of the meal our waitress came and asked if everything was ok If you want to spend a quality evening with someone I won't recommend this place Sad otherwise this place has a nice Ambiance and nice interiors only if they got the service right

arrived tea time table of 4, quick service with drinks and food however food was nothing special. American pizza had very small pepperoni on it and was crispy however someone's else in the party had the same and there's was very hard. Salad was mediocre and small portion, garlic bread was not what expected and was just a slice. Desserts we're good but you can really go wrong with dessert! Overall the bill came to over £110 for 4 of us no alcohol and for what you actually get I think is very overpriced and can get better elsewhere! Staff were friendly enough and place was clean.

We popped in here on our way to see Adele. It was really busy but the wait wasn't too bad. Food was great, usual high standard I expect at Pizza Express. The highlight of the meal though was the fabulous, fabulous service of the lovely Chloe. She was so sweet and funny and really efficient, what a credit to her employers. Well done Chloe.

Went here for a pizza before going to a concert at Wembley it was extremely busy but we were seated in minutes and the staff were excellent very polite and helpful food was good too

Bonne qualité de repas, endroit très propre, bonne pizza et tomates/mozzarella/pesto vert en entrée, produits frais, un peu plus cher qu'en Belgique mais on est à Londres

This Pizza Express is located on the top floor of London Designer Outlet so is really handy if youre shopping or at an event at Wembley or the SSE.I popped in yesterday for a quick lunch. Being a wet weekday with no events on it was almost empty, so i got a large table by the window and was served quickly and very attentively. The lady who waited on me was absolutely brilliant- one of the friendliest waitresses ive come across in a long time!I had dough balls which were perfectly cooked and a La Reine which was excellent (the waitress suggested i try it with chicken, and that was certainly a good recommendation!).Overall a lovely lunch and a very reasonable price tag too.

To be honest, Pizza Express was our second choice as we though it may have been quite expensive as we had 4 growing boys ( between 11 & 9) and two 3 year olds with us. We had decided to opt for Jimmy’s buffet, round the corner ( where we had ventured to because of the prices) but were disgusted by the manager at the front desk so came back to our original choice. We were immediately greeted by with a smile ( even having seen so many children!) The strategically placed us in a little cubby section ( towards the left of the restraint past the disabled toilets) which suit us fine as we could keep all children contained there! ). The children were given ample crayons and activity sheets to get on with while they waited for their food. We were served by about 5 members of the team – each of which showed impeccable customer service. Food was good as always, although I think the boys needed more than the kids meal! The mushroom starter was so yummy as were the dough balls. Kids meals included babycinos which the kids were chuffed with. Will definitely be going again :) It was about £100 for 6 children and two adults, definatelty more than Jimmys' but worth every penny.

Had booked on line to have a meal and drinks for 6pm prior to attending a concert at the SSE Arena. Seated upstairs immediately we went through the door, the place was packed with fellow pensioners all attending the same concert and a sprinkling of youngsters probably wondering why the place was stuffed full of oldies. Orders and drinks taken and provided by a delightful young team member, very attentive, aware and friendly throughout the hour or so we were there. Food was served by other staff coming up from the open kitchen, all of whom were also very pleasant.Good vibrant atmosphere throughout and a really pleasant experience. Value wise it is fairly good but, for whatever reason, I always think, probably because it is a restaurant chain, the experience should come cheaper, which is, of course, unrealistic!

Ordered as take out. good but thought tad pricey. Once again London prices but you expect to pay more due to the area.

Despite it being a busy Saturday lunchtime, we were able to get a seat quickly and were served efficiently and with a smile. Standard as you would expect from this chain - which can be comforting in itself.

Went on the day of an England game in the stadium, though it had started by the time we were there.. Vouchers were not available on the day due to the game, so taking the restaurant on the basis of the "Event Menu". Table had a view over the outside area which was nice.Drinks were fine, however, pizza was overpriced for a near £12 pizza to be about 12inches in diameter and really only have a sprinkling of ingredients on.The we had staff that could not be understood very clearly, and there were others in full view us, who were eating, which was not great... (keep any food for staff in the back... not in front of hours please!).We were desperate to eat, but felt a bit ripped off... other chains far superiorDon't think I would go back to this one...

De pizza's zijn prima de bediening is prima, doet hun best ondanks de drukte.Voor een snel diner een prima plek

This was my second visit to this pizzeria. The service provided was very good. The menu had changed, but for the better. I was pleased to see that there was more vegetarian choice. This establishment also accepts Tastecard which gives you 50% of food Inc desserts and starters.

Arrived here with out two month old baby and the family in tow and were made to feel very welcome. Superb baby changing facilities. Ordered up the dough balls to start which were stunning and a diavolo with extra chicken for main all washed down with a bottle of nastro. Locked up an online voucher saving several pounds and had some giggles there with the team. Oh and really high ceilings too oddly!!Will return.

Staff were great , really nice to us and had a joke , we had calamari to start , best I have had ! Then went for the American hottest and it was nice!! Just really enjoyed the atmosphere , made to feel welcome and food delicious and speedy

Staff are good but food is not that good My salad nicoise was dry and not anything like a nicoise!! Pizza dough was undercooked and a bit too thick Prices are just plain extortionist

Das Essen war sehr sehr lecker und die Preise vollkommen angemessen und nicht teuer. Die Bedienung war sehr engagiert und kam mehrfach an den Tisch um zu fragen ob wir noch einen Wunsch haben. Alle waren am lächeln und hatten gute Laune. Die Polentasticks mit HoneymustardSause sind zu empfehlen!Gerne komme ich beim nächsten London Trip wieder her!

Can't fault the service, friendly and waiting time for our pizzas was under 10 mins. Ordered the Sloppy Giuseppe (Hot spiced beef)...nothing hot or spicy at all, bit bland. Will check out a Pizza Hut next time in London.

Made a visit here after attending a concert and the food was really good. Staff were very quick to serve us and very polite. Would use again.

Food up to the usual Pizza Express expectation but the tables were a bit cramped and too close together. We had a discount voucher so chose this over other restaurants. Service was good but nothing outstanding to say about it.

We went for lunch before a concert. It wasn't extremely busy at the time, but you could tell they were preparing for a rush due to the evenings concert. We received good service, albeit every time a waiter came to our table it was someone different. Food was good and turnaround was quick. Visually it seemed clean and fresh and it's in the perfect location for shopping and concert goers. All in all you can't complain for what it is, good standard of food for a restaurant chain.

Went in and got seated straight away. Served straight away and didn't wait that long for the pizza. Friendly staff and really nice pizza and garlic bread.

Food was good and hot but overpriced for what it is. Very loud music and people talking loudly to be heard. Not enough loos for size of restaurant

Great location. We visited before a concert. They have an event menu which allows for a quick turnaround. Service was very good staff friendly. Food normal good standard from this chain.

I go very often to Pizza express as I love the food and quality ...there is a good choice of food for adults as well as of kids ..

The Pizza Express restaurant in the London Designer Outlet mall is a pleasant, light and airy restaurant although the tables are all quite close together. We went for an early lunch and were seated quite quickly. The food is the standard Pizza Express menu. Our order was taken quite quickly and our starter didn't take too long to be served. But the restaurant then started to get very busy due to lots of families with small children leaving an event in Wembley Arena. Consequently, we had to wait a long time for our main course to be served. I think this was just a case of insufficient staff to cope with the number of customers. It wasn't a lack of serving staff - there were plenty of waitresses waiting to serve the food. I think the problem is that there are not enough kitchen staff.

... i have ignored pizza express for a very long time because of below par experience in the past with one of their branches, this time it was different. fantastic staff, fantastic pizza, fantastic service. i am well impressed and will surely be back.

Needed somewhere to eat quite late around the stadium after the match. Never used a Pizza Express before and wasn't disappointed. Excellent food and service. Best Pizza chain I've used.

Had a great time at this great pizza place. Excellent food, good staff, reasonably priced, what more could you want?

Nice food but make sure you tip in cash direct to server. I was going to add a tip on when paying by card however my father asked if they got the tips. Server replied that they get 70% of them. I thought that was disgusting. No wonder most of the staff look so miserable.

We were ready for some pizza and PizzaExpress sounded perfect - pizza in express time. Oh boy were we disappointed!! The waiter couldn't stand still and was in sight and outsight. When we managed to get his attention and asked for our pizzas he looked confused but promised within 5 more minutes (this was after a 40 minutes wait!) it took 20 more minutes to get our two pizza's. The pizzas were very good, but the overall experience terrible! We will not return! Even got charged for some roasted tomatoes he wanted us to taste but we never received!!

I visited this restaurant with a group of 12 women as we were at a conference at the arena. Despite near 11,000 hungry women descending on the area, the staff were calm, efficient, polite and super helpful. I had a terrible experience the day before at Coast to Coast, having waited almost 45 mins for a table and another hour for food... this place was a complete contrast!As a 5.5 month pregnant lady, I really appreciated their efficiency and speed all while maintaining friendly faces.They will definitely be my first choice when we attend the conference again next year!