Pizza Venice in Swansea

Food was tasteless tasted cheap

order was late but food was great

I haven’t got it. It’s nearly an hour late now. I’m not paying for this unless it shows up in the next five minutes

The doorbell wasn’t even rung? The food was just left outside with no notice. I have no idea how long it could have been left outside for. Luckily it wasn’t taken or the food wasn’t spoiled

food was late and pizza was burnt horrid

Bland food made tasty with black Indian hairs on kebab meat, no gloves worn either yuk

Very late. Order placed 19:47 ETA 20:55, then delayed to 21:15 Marked as delivered on app at 21:14 ("enjoy your food") Called restaurant 21:22 (busy) 21:25: they assured me the driver was on their way.... Food arrived 22:14

After waiting 2 hrs getting lied to that our order is on the way never arrived after waiting 2hrs will never order again

ordered at 6pm for delivery at 7:30pm arrived at 8:50pm

Wrong food over hour late and missing food and very rude on the phone don’t over from here

hung up the phone when asked where my order was

Absolutely stunning the pizza was but the chicken wings was abit of a hit and miss

Avoid at all costs - pizza arrived 1.5 hours late after ordering. No communication, they don’t answer phone. Pizza not good

Left delivery in the cold no knocking.

food was lovely especially at 1 in the morning 5 star 🌟 easy

Food was excellent! Really enjoyed it. Thanks guys

This place has amazing meal deals. I get the meal 7 which has 2 14 inch pizzas, chips, onion rings, garlic bread and a bottle of pop. I find this amazing value and the pizzas are amazing

didn't go to the right door cefn boys ward my bedroom is number 3

Just seen this on Facebook , don’t order from here again and keep your kids away from here too, wouldn’t be surprised if this place is shut down soon after this

Burger was rock hard and tasted gone off even my dog wouldnt eat it says enough my gf had chicken strips and said that they taste gone off absolutely disgusting food would never order again

Just seen a shocking post on Facebook of someone from here trying to get young girls to go to his shop for free food and asking them to eat at their house😡 not just word of mouth, there's texts and a video. KEEP YOUR CHILDREN AWAY FROM HERE EVERYONE!!!!!!

I wouldn't order from here they chat up young girls and was asking them to get into there car beware very creepy

It didnt even arrive and weve been scammed out of 35 quid. Dont buy

everything was great, the food was hot, portion size was good, delivered early, theres only 1 thing l got a diet coke which l don't drink

The food was super early and came boiling hot and was stunning! Would highly recommend the place to anyone!

usually we order pizza but tbf their burgers tasted really fab, they also read the notes section and they sent us the wings they forgot in the last order! extra 5* plus for these guys food arrived early, hot, fresh with excellent customer service

delivery was late again,food was cold

missing 5 hot wings l paid for!

That was excellent! Definitely ordering this combination sometime again soon!!

Had wrong stuff and didn’t get refund or anything

Food had been marked as delivered on app before it was actually delivered. Food was 'out for delivery' for 30 minutes

a pool of grease. made both me and my partner throw up

Been ordering from here for years. Don’t know what’s happened. Used to order and within 20 mins food would be at your door. Last two orders have been poor. Won’t bother again.

Ordered doner kebabs in house got home no bread in either, and Luke warm just doesn't taste right. Hoping everything will be ok

I had stomach problem… They are living on the fact that we cannot see their food on Uber eats.

Next time I order food I hope too get what I fully ordered and paid for

I had the loose motions in the morning

Got our food totally wrong and put stuff on the pizza I'm allergic to very dangerous and my husband kebab was completely wrong they give attitude in there

kebab was very fresh and tasty

Literally the worst kebab I’ve had in my life. Only went here because it was the last option. Wish I ate my shoe instead

food was lovely and hot, portion size was good except the chicken wasn't quite a proper piece tasted fine just looked small and odd

1 of 2 pizza over cooked and not enjoyable. Want worth the money due to this

Drivers need to read that I asked them to phone me when outside not bang on my door and wake up my children

pizzas were delish! got a call from staff member to reconfirm order and I realised I had gotten it wrong; he came through for me though and corrected it 😫 so grateful! 10/10 food and even better service x

Disappointing meal 2 weeks running chips over cooked and meat was dry

food tasted great and was hot and fresh

The only issue was that the cold can of drink was in the same bag as the wrap, which made it cold by the time it was delivered.

Lovely + tasty food, however I ordered a large portion and it was on the smaller/medium side.

Always excellent service and consistent, great staff also!

Not very good. One pizza was burnt. Jalapeños weren't baked with the pizza but sort of just thrown on top. As if they've realised they needed to be added post-bake. Wouldn't be that bad if it actually had tomato sauce. Just tasted like bread with burnt cheese. The guys on the phone were awesome but wouldn't order again.

Absolutely awful, my food arrived freezing cold and when I rung the shop to complain they hung up on me.

Had to wait for the kebab but worth it. Was fresh and one of the best I’ve had in a while. The pizza dough was actually fresh too which was surprising. Pretty good pizza.

Terrible, asked for no tomato as I’m allergic and I had about 15 slices of tomato on my kebab as well as everything else I didn’t ask for, poor as f

Kebab tasted revolting and onion rings were cold and depressing

Missing pot of sauce, but pizza was still good

I ordered a burger without salad and I received it with salad , the chicken was old and cold

Everything great but forgot my dip

I haven’t actually received my food

Order was late firstly, and everything was cold when it did eventually……dogs ended up having a feast

Was really nice but my Sauce I paid extra for was missing.

Missing items. Robbed us of our money. Never return.

Good delivery,great customer service

Ordered large coleslaw didn't turn up. No extra cheese on the burgers and no cheese at all on one of the cheeseburgers. Chips dry, probably hot held. Overall, edible but not great. We ate it because we were hungry.

Food was burnt it was disgusting

Ordered here before and been happy with it. But my recent order never turned up yet says “delivered” I’ve still been charged

Gave my order to a random person so I didn’t even get my pizzas

Order was placed at a lage time, the resturant was probably very busy, but the order arrived and the food was good 🥰😋😚😁

The driver gave me attitude and he was very cheeky to me I'm not happy don't want him delving my food to me again

Ordered from here to have a call an hour later saying that the driver has delivered to the wrong address.. that's fine, it happens. I'm told it will be maximum 30 minutes, just to call them a further hour later and be told the order hasn't even left the store. I decided to cancel the order. Honestly what a waste of time.

Pizza was really nice, flavour of the sauce was amazing. As a visitor from out of town, I did find the price were too high. Smallest pizza for £15.99, however they did have a buy one get one free offer. 4* because of price.

My food was left on the doorstep at the side of my house where there were obviously no lights on. My food was partly wet. And nobody knocked my front door where the lights were on. Not happy at all.

I did not get the food!! I had been waiting for one and a half hours and I didn’t get the food and now I check online you are closed??? I want more than a refund this is ridiculous.

It was actually 40 minutes late for some reason it’s not letting me. All the extra toppings I paid for where not on the pizza and the lady who delivered said she couldn’t find my drink and asked me to kindly forget about it

Got the pizza an hour an half after ordering. Poor customer service when I asked for a refund. Used to order from here but won’t anymore.

New people running this place, now the worst in Swansea, hour wait and wrong order, soggy horrible chips and they just hung up when I complained. Stay well away, oasis is the place to go

Said I received food. Did not get a call. Tried ringing restaurant but no answer. Want a refund. Rang up pizza Venice later and they said they haven't received my order then hung up on me. Terrible service.

Lovely pizzas. Now I feel SEXY enough to go out on teh town. WOOOOOOOOOOOOOOOOOH!

All my items were wrong, food was cold salad in burgers I did not want. Missing items

Hour late, forgot my drink and food was terrible

Forgot to put in the dips that I paid for

- Frequently doesn't bring items that I've paid for. They take the money but often refuse to send someone out to bring the missing items. They always say that I can have my missing items when/if I place another order so it feels as though I have to buy more from them to get the items I paid for a previous time. This happens so frequently. I am going to be going to trading standards about this. You can't say "well, order more food from us and then I will give you your owed items". - The fried chicken is the worst I've ever seen. It's cold, dry, stiff. - The nuggets and chips frequently look old and dry. They look like they have been cooked once, left to cool and then warmed up in oil again. - They can't seem to cook a sausage without splitting it right down the middle which looks unappealing but also affects the taste - I have noticed a pattern where the burgers give me a bad stomach. A few weeks ago I had gastritis from eating a burger - They haven't done it the last few times but at one point, it was very evident that they were watering down the mayonnaise The only good thing I can say for them is that their kebabs are nice (although that is hit or miss whether I become sick from that too) and they are friendly. Whenever I eat there, I feel very limited with what I can have because of the above ^. I have been ordering from there a lot less lately because of these issues. Then last night, not only did we receive nuggets that looked like they were double dipped in the oil, but yet again they didn't bring all the items that I paid for and they think it's acceptable that I only receive those items when/if i place another order. I'm not even going to bother going through just eat for a refund because it's so much hassle so they can keep my money for nothing but I won't order from here again and I will be making a complaint to trading standards

Onion rings burnt and over cooked the driver was rude with an attitude and the chips were bearly worm

worst place to order food from , they are a scam , will take an order money on the food delivering app and never deliver the order atall, didnt picked upmy phone , didnt got a refund yet , hate this place , scammed me for 40 pounds and wasted 3 hrs, read some reviews on deliveroo and for my suprise this happened with others as well , they are running a scam , please stay away from this restaurant

please dont order food from here, they are pesky scammers who are ust focused on looting peoples money, their business plan is opening up the restaurant up till late night , take the order and money while not delevering the order, at the same time lying to deliveroo that the order is delivered , i hate this restaurant so much , kept me up for 3 hours , lost my sleep coz of these restaurant and for compensation they cant even say sorry coz they not answering the call at all . How worst the management can be to do this type of thing, shame on this restaurant

Ordered pizza and few items. Ordered two 1/2, pound cheese burgers. Only got 1/4 pound without cheese.. chips was very disappointing like they was cooked in a microwave

Ordered a chicken meal chips.wasn't cooked properly chicken looked red. and garlic bread was burned. I will not recommend disgusting

DISGUSTING!!!! That was NOT ham on my pizza. Tasted more like a hot dog sausage. Burger was tasteless and dry, food turned up over 20 minutes late and was stone cold!!! I rang the shop, they offered to send out more food, but we were not prepared to wait ANOTHER hour again…I will NOT be ordering from here again! DO NOT ORDER FROM HERE!!

Both pizzas arrived burnt. Not impressed. We were regular customers here, but unfortunately this was the last in a line of poor orders.

One pizza was way over cooked and tasted burnt!

Sent out the wrong pizza. Driver refused to buzz my flat and deliver food to my door, answered door in my boxers and no shoes on. Restaurant refused to send out the correct order or send driver back with cash. Just eat takes 3 days to respond it’s 3am and I’m starving. Will never ever ever try to use Pizza Venice again

Disgraceful quality pitzza hard could barely see sauce one strip cheese pulled off so little all u taste hard bread slice pepperoni terrible food I spent just under twenty pound throw it in bin disgusting had cheese on toast hence dont order

Pitza had hardly trace sauce I string cheese all taste hard bread slice pepperoni £20 throw it in bin disgusting quality of food wouldn't feed it to my animals hense dont order here disgusting

Absolutely waste of money, ordered mix kebab hardly any meat or chicken,and both meat was not fresh,tough and not edible, portions were small and chips were stale, not ordering from here again....shocking!!!! Joke !!

Everything was hot + tasty *****

Never received the food, been waiting from 1:30 till 3:15 and no luck. Shocking

It was okay. probably wouldn’t be my place to go again bur definitely would come back sometime in the future maybe it was okayy

Waited for ages and some of the order was missing when I got home. No point going to the shop they don’t put in what you pay for.

But an hour wait at quiet time, lovely food.

This app first said my rught order then because I rang shoo it changed

My food was cold when it arrived