Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 578 in 640 in Kingston upon Thames
Nº 20 of 21 Pizza & Pasta in Kingston upon Thames
Opinions
Absolutely appalling service, we ordered a family pizza deal and paid cash on delivery around 7:30pm, even told the delivery driver to keep the change! At 10:30pm the delivery driver turned up knocking on our front door, waking our kids up, claiming we had not paid for the pizza! After calling them up, all we got was a sorry! We will never use them again...
Surrey Key . 2020-09-26
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Food arrived cold pizza,chicken wings and garlic bread . garlic bread 2 rolls didn’t even taste like garlic Would not eat here again
Esrom D . 2020-02-22
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Agreed on the phone to put garlic on my pizza base. Arrived with no tomato (no I'm not kidding!) They agreed to bring another one. When they did I opened the door to the driver fuming shouting very loudly and waving his hands in my face
Jo123 . 2019-11-23
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Ordered from these guys via there menu for one of there deals which wa £17:99. once i made my order and advised i would like to pay by card i was told there was a 50p "service charge". When i questioned this i was told if i paid cash then no 50p charge. What i have gathered from this is that they are trying to add a surcharge on to card payments despite this being made illegal and there way around it is to call it a service charge. Definately will not be using them again.
johnbox79 . 2019-09-20
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We always use this shop for a cheap family take away! Reasonable prices, lovely fresh delicious pizza, really would not fault them. We order about three times a month. £7.50 for and extra-large pizza of you collect! Worth a try and make up.your own mind. We love it !
Lil . 2019-08-09
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My company brought in a few of their pizzas for a Xmas lunch...excellent pizza...very tasty, lots of ingredients and the crust was cooked just right. Really liked it to the point where I had seconds! Highly recommended.
KSBouch . 2018-12-06
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Ordered three 9" pizza mine being a peeking duck. You couldn't see any duck on the pizza. The base was dry but also greasy at the same time. I had a thin base. When I phoned to complain the staff were rude & clearly annoyed that I had complained. If you want a really bad pizza order from this place. My pizza was truly vile.
sazbi . 2018-04-08
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Poor food,stale, would not eat there. Ask for pepperoni on arrival just a small amount pepperoni torn up careless and unappealing. Staff standing out side smoking. 19
Ian T . 2015-08-05
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Nice pizza from here, usually delivered on time, good value, friendly staff, quicker to pick iy up if you are local
Geezersl . 2015-04-23
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Rude service, tracking tools don’t work, took 1 hour to get a pizza, lies about pizzas being delivered to hit targets instead of taking accountability for slow delivery
143 Opinions
Ordered through just eat at half past 2 am, as it was the only option open. My order was supposed to come in an hour. Then ever half an hour estimated delivery time changed for an6half and hour. When it was 5:30 in the morning, it said the delivery will happen after they open and at 6:30 it was cancelled. Cannot rate pizza cause have never seen it. When I called every hour - no one responded. Worst experience I have ever had.
554 Opinions
I recently dined and it was a fantastic experience from start to finish. The service was attentive, friendly, and always ensuring we had everything we needed without being intrusive. The staff paid great attention to dietary requirements, which was reassuring for those with specific needs. The food quality was excellent, with the pizza and pasta being the true standouts. The pizza had the perfect balance of crispy crust, fresh toppings, and just the right amount of cheese, while the pasta was cooked to perfection. Another great aspect was how kid-friendly the restaurant is. The staffs were patient and accommodating, making it a great spot for families. Overall, it was a wonderful dining experience, and I highly recommend it to anyone looking for great food and service.
262 Opinions
Refused to serve me at 23:56 even though they’re open until 00:00
4033 Opinions
Ordered a jacket potato with cheese and beans with Tuna and sweetcorn recieved the stingiest amount of cheese and beans and the potato wasn't even cooked properly disappointing as my order cost nearly 18 quid this place has gone down the drain