Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 574 in 640 in Kingston upon Thames
Nº 20 of 21 Pizza & Pasta in Kingston upon Thames
Opinions
Absolutely appalling service, we ordered a family pizza deal and paid cash on delivery around 7:30pm, even told the delivery driver to keep the change! At 10:30pm the delivery driver turned up knocking on our front door, waking our kids up, claiming we had not paid for the pizza! After calling them up, all we got was a sorry! We will never use them again...
Surrey Key . 2020-09-26
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Food arrived cold pizza,chicken wings and garlic bread . garlic bread 2 rolls didn’t even taste like garlic Would not eat here again
Esrom D . 2020-02-22
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Agreed on the phone to put garlic on my pizza base. Arrived with no tomato (no I'm not kidding!) They agreed to bring another one. When they did I opened the door to the driver fuming shouting very loudly and waving his hands in my face
Jo123 . 2019-11-23
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Ordered from these guys via there menu for one of there deals which wa £17:99. once i made my order and advised i would like to pay by card i was told there was a 50p "service charge". When i questioned this i was told if i paid cash then no 50p charge. What i have gathered from this is that they are trying to add a surcharge on to card payments despite this being made illegal and there way around it is to call it a service charge. Definately will not be using them again.
johnbox79 . 2019-09-20
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We always use this shop for a cheap family take away! Reasonable prices, lovely fresh delicious pizza, really would not fault them. We order about three times a month. £7.50 for and extra-large pizza of you collect! Worth a try and make up.your own mind. We love it !
Lil . 2019-08-09
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My company brought in a few of their pizzas for a Xmas lunch...excellent pizza...very tasty, lots of ingredients and the crust was cooked just right. Really liked it to the point where I had seconds! Highly recommended.
KSBouch . 2018-12-06
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Ordered three 9" pizza mine being a peeking duck. You couldn't see any duck on the pizza. The base was dry but also greasy at the same time. I had a thin base. When I phoned to complain the staff were rude & clearly annoyed that I had complained. If you want a really bad pizza order from this place. My pizza was truly vile.
sazbi . 2018-04-08
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Poor food,stale, would not eat there. Ask for pepperoni on arrival just a small amount pepperoni torn up careless and unappealing. Staff standing out side smoking. 19
Ian T . 2015-08-05
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Nice pizza from here, usually delivered on time, good value, friendly staff, quicker to pick iy up if you are local
Geezersl . 2015-04-23
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128 Opinions
I don’t think this place is capable of getting an order right. Before they sent me no drink and no extra toppings I requested and paid for. I gave them another chance and ordered again and they literally sent me (a vegan) a Hawaiian pizza.
229 Opinions
Ordered a pizza, was told 20 minutes to pick, after this time when we collected the pizza, was told the pizza was given to someone else, the service then escalated in a spiral, as I was was considering to recorder ,the delay and customer service after this transpired quite negatively. I then decided not to order further as I had concerns with the order as I wanted a vegetarian and she relayed the pizza back to me which was a meat pizza.
527 Opinions
Went to pizza express with our company for a Christmas social work event and there was 16 of us, we had all ordered food and 2 of our work team members are Muslim and requested for no chicken in their pasta as they only eat Halal meat, later they found chicken bits in their pasta which was shocking as the waiter did not list to their dietary requirements , this was then informed to their management and they apologised and did not charge for the dish and re-made the dish without chicken. After paying for the bill they told us we needed to leave the restaurant as they had another group coming when half the restaurant at 10pm was empty so they could have accommodated on other tables. This level of service is poor and will never go there again as they do not listen to instructions about dietary requirements / allergies
178 Opinions
You made my pizza very badly, we didn't eat, we have to go pay for other food. I'm not happy at all. Too much oil, too much cheese, less chicken
4020 Opinions
Very bad service and food is dry(cooked twice) Delivery problems all the time