Pizza Hut Delivery in Kingston upon Thames

The service was great and a good deal I will be returning here.

We ordered earlier in the day for a later time. The food was ready on time. It was nice and hot. When we ordered the guy was lovely and helpful.

The service was outstanding! Ivelina was wonderful—so kind and incredibly patient while taking my order and those of my friends. Andrew was fantastic as well, and the food was absolutely delicious! I would definitely come here again.

Food was great, I will definitely order again!

Ivelina and Andrew provided excellent service with smiles on their faces and just good to talk to. It was a wonderful atmosphere and would come back every day! Food was made hot and quick, tasted delicious.

Food is great, Ivelina’s hospitality is the best. Always smiling and making jokes with me and my friends during our lunch break. 5 star service I recommend. Thank You Ivelina!!

Ivelina was amazing as we walked in she greeted us with a smile and welcomed us. She was very kind and service was amazing. She made us all laugh and is a great asset to the business. Andrew was amazing as well. Food was great

Glad Andrew is back at that branch he is an assets to the company !! his service is beyond 5 stars will sure be going back there again

Delivery was extremely late, over an hour from ordering, given a poor excuse that the driver got lost. Pizza covered in garlic salt that ruined the taste

Best Pizza dough! Best pizza in chessington! And definitely the best customer service I’ve recieved in a long time from lovely Evalina. Thank you

Amazing pizza always!! Great service!! especially the manager Andrew !! Couldn’t recommend a better Pizza Hut to order from!! 🍕😎

The service was excellent and they worked very quick for me considering the circumstances with the food being the perfect temp, straight out the oven. The worker had a very friendly and welcoming attitude. Perfect !!

Very good Service and very polite would go again. Food was amazing and the staff was very helpful.

Always order pizza from this Pizza Hut. Very good pizzas and great service. Thank you so much to Andrew (I think that was his name), he was taking orders today and was so lovely, noticed I was struggling with my toddler and offered to take the pizza to the car for me. He really is an asset to your brand Pizza Hut!

Our order arrived very quickly and the delivery driver was a nice guy but I was shocked when he threw an empty plastic drinks bottle on to the pavement outside my neighbours house! I didn’t expect that.

Ordered beef sizzler pizza, there was hardly any beef in there just full of chilli and onion. Disappointed.

A bit disappointing - but in all honesty, I partly blame myself. Ordered a vegetarian Mushroom and Sweetcorn Pizza expecting it to be delivered by someone from Pizza Hut. I had never in my life used the likes of Uber Eats, Deliveroo or Just East, out of personal preference, but having ordered the pizza online, I was told via a text message that it would be delivered by an Uber Eats driver who had several drops, prior. Food did indeed, to be totally honest and fair, turn up on time, but was tepid, because the poor chap had drops to do, prior. Pizza was nice enough, but tepid, all in all.

I am really pleased with the food and service! Staff are really responsive!

After eating pizza huts sides I started feeling pain in my stomach and it turns out to be food poisoning

Delicious meal! Fast Service and good menu to choose from many clear choices!

You made my pizza very badly, we didn't eat, we have to go pay for other food. I'm not happy at all. Too much oil, too much cheese, less chicken

Food is great, when they get it right. I've ordered twice and they forgot one pizza the first time, and got the order wrong the second time. There are no olives listed on the chicken supreme but olives were put on the pizza. I don't believe it's complicated to get an order correct.

Ordered around half 6 it said it would come around 7:05 to 7:25 but then got delayed till 8 then didn’t receive it till 20 past 8

Apparently no delivery drivers were availe

Well, I saw Doheed at Chessington to ask him numerous questions about taking a vegan pizza to France for my friend as she loves Pizza Hut pizzas, bearing in mind you cannot take cheese to France, he was absolutely brilliant with his suggestions and when I should collect it. He cooked the vegan pizza without the cheese, and I bought some packet vegan cheese and took it to my friend who thoroughly enjoyed both of them. Thank you Doheed you made my friend very very happy......

Excellent pizza, friendly staff, good portion sizes

Tasty pizza and friendly driver

Terrible no food delivered spoke to the restaurant who advised the food had been ready for over 30 minutes but no driver. So they had to dispose of the food

I have had to wait 2 hours for this and it still has not arrived. I am trying to cancel this order.

Great service thank you and amazing vegan pizza

A small take away place but a very tasty pizza, great food and such a lovely service! I've got size options and various toppings and cheese (vegan) adjusted to my neeeds. Please visit! 🤤😋🍕

Unprofesssional staff, managers saying they cannot issue refunds and refunds have to go through HR and to contacr HR if i want a refund on a cookie dough which i returned because they ran out of ice cream. After a long argument he was going back in circles and contraddicting whatever he was waffling to me and told he wants to confirm with the staff present at the day whether i did return the cookie dough or not as they dont believe what i said to them. Unprofessional staff, bunch of liars and unprofesssional people!

Pizza Hut said you didn’t send a driver so we never received our food

Ordered at 7.03 arrived at 8.40 - the kids were hungry and there were no meaningful updates at all.

Not even one star as can't even order due to website up date keeps declining all cards will never order here again due to this issue when you phone up they say it's a technical issue what for 3 months we only order once a month ever again found better pizza elas were

Just awful. If you want your order to never arrive and for no one to answer the phone - this is the place for you.

Missing order, when asked for a partial refund hung up on

Very good and tasty plus, enjoyed by both of us. Thanks.

They should win an award for the most deceitful, useless, and lazy customer service team in the entire world. Absolute jokers. If you are even remotely considering ordering from here, then do yourself a massive favor and steer well clear. Will probably have to file a chargeback with my bank to get my money back, as I don't trust them to process my refund. The worst of the worst.

20 mins late after delivery time expected..

The delivery drivers here have absolutely zero respect for the 1 disabled parking space outside the store which services Tesco, yet again today I’ve had to leave my car and go into restaurant to get the driver to move so I could park in the space his scooter was occupying, he point blank argued with me it was his right to park in the space, beyond fuming with this situation now!!

Food didn't arrive and they don't pick up the phone. Don't order from here.

Everything was looking really good until I discovered the wrong I was sent garlic bread instead of the Tear & Share Garlic dish I had ordered! To pay for something that was both incorrect and I have now paid for a garlic dish I did not order and I am not happy about it!

Ordered a cheesy bites pizza and the base was slightly raw. I still ate it not thinking anything of it but I woke up in the middle of the night with really bad stomach cramps. I was back and forth on the toilet for around 2 hours.

Ordering for a delivery which didn't arrive after 45 minutes of waiting. I rang and was told to wait longer, which resulted in nothing until I was eventually told the order had been cancelled. I will never order a Pizza Hut delivery again. Apparently they don't have their own riders... I have no idea if this is accurate. Very disappointed by this order and lack of customer service.

My order took over an 2 hours to arrive and I did not receive any order updates in that time. I rang the restaurant who were very kind and personally sent someone out to deliver a replacement order but had told me a driver had been sent out a while before so do not know what happened to my original order.

Got my order really quick the staff was very friendly. The food was delicious 🤤🤤

Ordered £60 of pizza. ETA of an hour. After waiting 60mins told the order was cancelled. Hungry kids. Avoid at all costs.

Don’t bother. I’ve waited well over an hour with no pizza. Nobody willing to even talk when the phone is answered. All they do is pick up then hang up. Save yourself the bother & order from elsewhere!!!

No garlic dust on my pizza and under cooked wedges

Two hours late, but didn't arrive at all, then I couldn't find a way to cancel it. I rated the quality of food here because it a requirement.

Great pizza and friendly service

Ordered 2 large pizzas garlic bread and drink. Pizzas covered in oil the worst pizza i have ever ordered had to throw them away.

The manager here is very generous! Always come here for my pizzas. Never leave the shop unsatisfied with my food. Deffo recommend.

Very good pizza's, especially the margarita cheese one. Plus it's well priced for a large pizza. Very filling for a family of 4. It's our go to most Fridays.

The young man that served me was polite, lovely and most professional. Altogether the experience was fantastic.

Ordered through uber eats and was given wrong order when telling this to the delivery driver they just left it with me and said speak to uber... Nearly impossible to get hold of uber support, spoke with Pizza Hut directly and they were very helpful A++++ for service and resolving my issue. Will be ordering directly from Pizza hut next time!

Ordered for collection waited abit but the guy there satyam was very nice and told me about the deals before I arrived and helped me pick what was in my price range 👍

Food was excellent good staff members are nice and fresh vets. Best Pizza Hut had thanks

Get a Pizza from here 2/3 times a month - pizza is always great but whenever Andrew is in it’s even better! On the rare occasion any mistake is made they have always made good.

Service was very quick and the staff were super helpful and polite. Would recommend. 👍

Excellent service, delivery quick , driver was very professional & food was very good , thank you

Ordered for collection and was hot, ready and waiting for us when we arrived. The pizza was excellent, perfectly cooked and still lovely and warm after a chilly 10 minute walk home. I highly recommend the new sourdough crust. This a vast improvement from our previous experience at this branch (well over a year ago) when the pizza was over cooked and not ready for collection when promised…. They have definitely won our business back now!

Wonderful service by the staff here in chessington. Andrew was amazing and very friendly and delt with our needs accordingly. 10 stars for Andrew!!!

Andrew was very helpfull pizza was amazing

The manager (Andrew) was very helpful when placing orders and even when ordering in-shop he’s very courteous.

I ordered my pizza through Ubereats. Delivery was due by 20:25 with a latest delivery of 20:50. It is now 21:26 and my pizza is finally on the way with an estimated delivery of 21:39. When I called the restaurant their only excuse was that they were busy. Over an hour abs a half to get a pizza that takes 15 minutes to make. Absolutely pathetic service. This was not through the fault of Uber Eats

Great service the manager so knowable and so nice there is one lady there most delightful girl ever. I take pizza pretty much every week and its always great. Really recommend it.

Top pizza hut always clean and for a pizza hardly any grease always use them highly recommend

I didn’t get my dips that I paid for.

Hot yummy wonderful... delicious 😋

Couldn't be bothered to serve late at night. Walked in at 23.43 sign says open until midnight. Told they do not serve after quarter to 12 on 14/09 was before that time. What's the point in having a business if you don't want the business.

My first and last order… was a complete disaster. I ordered a large pizza, but received a medium-sized one. Not a single dip was provided. The “pepperoni”pizza had barely any pepperoni for its size, and the spicy fried chicken tasted old and plasticky. To top it off, the food took over an hour to arrive. Thank you Chessington franchise. You ruined my Friday evening. You made me vow never to order from Pizza Hut ever again.

The food arrived on time and we even had an extra two cookies that we were unaware we would receive.

Whilst most of the food arrived on time, due to a misunderstanding between the restaurant and the meals listed on the app, we missed out on two Cheesy Nachos as we were told we had not paid for them and the deal was void and not available. Good food, just not great communication.

Do not use this branch of Pizza Hut. New management have destroyed any care for food and average wait time is 1.5 hours where they give a lie over the estimated time of arrival. This last time the delivery driver said 'sorry, I ran out of petrol' he then lied again and said he arrived on time. When I said I wouldn't accept that he said 'its all the restaurant's fault, they aren't cooking it properly'. Stay well away

I ordered my deliver on the app. When it didn’t arrive after 1 hr I rang the shop. They said it’s on the way. Nothing! I ring again and over here them making up excuses as they forgot to put me on hold. Terrible experience!!!!

Ordered 2 pizzas from this place never got delivered and my money was never refunded, scammers

Good but they never cut the pizza and got to cut it at home which is annoying. Food is okay, delivery time was quick.

very tasty pizza and they are very fast with the order. I loved

Andrew brilliant service he really helped when I had a problem with my order what a great employee for Pizza Hut

Told our food had been delivered and it hadn't didn't answer the phone had to go to the shop will not use again rubbish.

Ordered 2 pizzas with 2 sides, one pizza was completely wrong and none of the dips ordered were provided. When we contacted Pizza Hut to make them aware we were told to order online next time to avoid mistakes. they then sent out the correct pizza however had to wait 45 mins and nothing else was done. Very poor service and rudeness

Would give zero stars but will not allow stil waiting for delivery over half hour late restaurant not answering phone

The delivery driver was so rude he doesn’t want to deliver my food because he doesn’t have parking space I don’t care because he is lazy is a lot of space parking on the main street .I’m inside my house with 4 years old boy and I can’t leave it alone to go outside.Why i pay delivery ? I don’t recommend to anyone pizza hut Chessington

Ordered food, spoke to them on the phone after 30 minutes and they said it would be another 10-15 minutes. 45 minutes later and they still hadn’t delivered. No longer answering their phones and are now closed. Very poor service. Disappointing.

No tomato based on both pizza, dry and burnt

Held back leaving this review, as I do enjoy a pizza hut pizza...and hoped they would eventually get the basics right, but sadly not. Now the 5th time in a row my order has been wrong. Food often arrives in a battered box with the topping stuck to the inside of the box. Drivers unfriendly. Main issue is they always forget to bring the drink I order, and then claim they will refund the money and give a free drink on top, with the next order. This just never actually happens. They owe me multiple drinks now, which never turn up. Sometimes the ice cream tub with the cookie dough does not turn up too. Just really poor. Hardly ever on time. Nothing nice to say at all.

2hrs and still waiting for a pizza. Won't answer the phone. Hungry as hell!

We ordered pizzas from here, they took our money, but then refused to give us the pizzas or a refund. Avoid.

Decent pizza. A bit expensive but decent quality.

Always experienced kind and a warm welcome from everyone in there whether I have ordered to my home or gone to collect. Had my children with me who weren’t the best behaved and they spoke to them and joked with them which was great. Great deals. Love the online rewards they are doing worth doing.

Great pizzas, great staff! Always a pleasure to come here ❤️

SCAMMING PIZZA HUT !!!! MASCARADIN AS A WING RESTAURANT ! ABSOLUTELY DISCUSSING UN EDABLE FOOD ,SCAM ARTISTS!!!!

Drew was most helpful from start to finish, I could not ask for better customer service. He was most informative of all deals on offer and was very patient with our delay in choice.

Pizza Hut Chessington has the best service, quickest delivery and perfect pizza. Always arrives hot, everyone who works there are friendly and polite. Would recommend this Pizza Hut.

Vegetarian pizza, arrived prompt and hot. Excellent service. Thank you.

Very good food very friendly staff

I ordered a pizza today from Pizza Hut chessington and would just like to mention how spectacular the members of staff and crew where they satisfied my every need and where a delight to talk to. I just wish every shop could be as friendly as them 5 stars from me ⭐️⭐️⭐️⭐️⭐️

Collected pizza that was barely cooked. You could tell that it wasn’t because it hadn’t even been cut through properly anywhere. You would think in todays age with so much local competition Pizza Hut would step up its game. £9 to collect glorified cheese on toast that I will probably regret tomorrow is never a good prospect. Will be using a more local or independent franchise for my frivolous food cravings in the future.