Based on 262 opinions finded in 3 websites
Based on 262 opinions finded in 3 websites
Nº 454 in 640 in Kingston upon Thames
Nº 11 of 21 Pizza & Pasta in Kingston upon Thames
Opinions
I accidentally put the incorrect door number, delivery guy came to deliver twice. So generous they are
palash . 2025-05-23
MORE AT Just Eat
Refused to serve me at 23:56 even though they’re open until 00:00
Luke Simpson . 2025-05-12
MORE AT Google
Fresh pizzas! Lovley staff! Good prices and good deals!
Holly Goddard . 2025-05-07
MORE AT Google
We normally use Epsom pizzahut, but it's shut down as they are moving to a new location, which we had to use Chessington branch. Yes, I know, like epsom doesn't have other pizza places, but our kids prefer one at pizzahut, so we had to drive there as they don't deliver to Epsom The pizza was as good as normally is from pizzahut really good tasty Overall, it was a good experience
Tula Admir . 2025-04-30
MORE AT Google
nice staff and always got good deals and service is good. The reception young lad ANDREW is very professional. I suggest they change the Cheff inside who cooks the pizzas.
chandni chopra . 2025-04-27
MORE AT Google
5***** always good service and nice food. Shout out to Andrew who always goes above & beyond
Mrs A . 2025-04-27
MORE AT Google
Great place with great staff who always are willing to help and advise. Fully recommend it.
Fahad Hafeez . 2025-04-25
MORE AT Google
W Worker food was great and amazing defo come here again cause it’s my local pizza place defo better then papa johns W
CRYPTIC123 . 2025-04-25
MORE AT Google
Andrew was very helpful and polite
Samir Gadhia . 2025-04-24
MORE AT Google
Best Pizza Hut takeaway I've had. Always warm and the toppings are always delicious. Service with a smile
Sam Long . 2025-04-21
MORE AT Google
Excellent pizza, was made really nicely and we couldn't fault it.
illustrious. 999 . 2025-04-21
MORE AT Google
Perfect service from staff, Andrew always sorting out the public as well. Five start
MBlooki_yt . 2025-04-20
MORE AT Google
Very friendly staff polite with excellent service
Javon Mclaughlan . 2025-04-19
MORE AT Google
Great pizza but ridiculously EXPENSIVE. Atmosphere can't comment as had delivered.
mark santillo . 2025-04-19
MORE AT Google
Very good pizza with some extra toppi gs. Friendly staff.
Jibran Raza . 2025-04-19
MORE AT Google
Friendly and efficient staff, good quality hot food, all round good wxperience
Simon Harper . 2025-04-18
MORE AT Google
Pizza cooked to perfection and always ready to be collected on time. The staff very friendly and have brilliant customer service.
Tony R . 2025-04-16
MORE AT Google
A Pizza Hut still around! The cashier done very well trying to cater to our dietary needs. Would recommend if you still need Pizza Hut in your life 😋
Ephraim Racho . 2025-04-16
MORE AT Google
Great service! Thank you Andrew.
ivaylo kirov . 2025-04-12
MORE AT Google
I order one deep pan pizza- very delicious .Thank you!
Georgi Georgiev . 2025-04-12
MORE AT Google
Thank you Andrew, amazing pizza.
Stanislav Grancharov . 2025-04-12
MORE AT Google
Very friendly staff, fast and clean work,always offering best quality and service 👌
Elena Ivanova . 2025-04-12
MORE AT Google
Super speedy and friendly service and the food was delicious 🤩
Gok Nanthakumaran . 2025-04-12
MORE AT Google
Amazing food and customer service. Atmosphere was brilliant. Kudos to Andrew
Jonathan Adepoju . 2025-04-12
MORE AT Google
Delicious and Fast, very easy to order, will be coming back.
Brandon Vu . 2025-04-12
MORE AT Google
Andrew was amazing! Quick service and very helpful
Mollie Hill . 2025-04-12
MORE AT Google
Andrew was super helpful and really nice. Strongly recommend
milan Postic . 2025-04-12
MORE AT Google
Kids favorite pizza - pan based with chicken, olives, pineapple & sweetcorn
Madalina Diaconita . 2025-04-11
MORE AT Google
Great service , Evelina was excellent.
Katie Coton . 2025-04-11
MORE AT Google
Very good service and a lovely shop with good food
Ashton Waugh . 2025-04-08
MORE AT Google
lovely pizza will be back again
Michael . 2025-04-04
MORE AT Just Eat
Just ordered a Veg deep Pan supreme with Evalina and she was great with service
S P (London) . 2025-04-01
MORE AT Google
Great pizzas, great staff! Always a pleasure to come here ❤️
Deea Deea . 2025-03-23
MORE AT Google
We ordered earlier in the day for a later time. The food was ready on time. It was nice and hot. When we ordered the guy was lovely and helpful.
Rachel Parrett . 2025-03-20
MORE AT Google
The service was great and a good deal I will be returning here.
Melissa Hampton . 2025-03-20
MORE AT Google
The service was outstanding! Ivelina was wonderful—so kind and incredibly patient while taking my order and those of my friends. Andrew was fantastic as well, and the food was absolutely delicious! I would definitely come here again.
Navi . 2025-03-12
MORE AT Google
Food was great, I will definitely order again!
Петър Георгиев . 2025-03-12
MORE AT Google
Ivelina and Andrew provided excellent service with smiles on their faces and just good to talk to. It was a wonderful atmosphere and would come back every day! Food was made hot and quick, tasted delicious.
Akshal Kathiresan . 2025-03-12
MORE AT Google
Food is great, Ivelina’s hospitality is the best. Always smiling and making jokes with me and my friends during our lunch break. 5 star service I recommend. Thank You Ivelina!!
JSTN DK . 2025-03-12
MORE AT Google
Ivelina was amazing as we walked in she greeted us with a smile and welcomed us. She was very kind and service was amazing. She made us all laugh and is a great asset to the business. Andrew was amazing as well. Food was great
Rakul Pratheepan . 2025-03-12
MORE AT Google
Glad Andrew is back at that branch he is an assets to the company !! his service is beyond 5 stars will sure be going back there again
lowen michael . 2025-03-10
MORE AT Google
Delivery was extremely late, over an hour from ordering, given a poor excuse that the driver got lost. Pizza covered in garlic salt that ruined the taste
Edwin Brigdale . 2025-03-01
MORE AT Google
Best Pizza dough! Best pizza in chessington! And definitely the best customer service I’ve recieved in a long time from lovely Evalina. Thank you
Martin Daoud . 2025-02-20
MORE AT Google
Amazing pizza always!! Great service!! especially the manager Andrew !! Couldn’t recommend a better Pizza Hut to order from!! 🍕😎
Lynden Keyes . 2025-02-05
MORE AT Google
The service was excellent and they worked very quick for me considering the circumstances with the food being the perfect temp, straight out the oven. The worker had a very friendly and welcoming attitude. Perfect !!
Breanna Merritt . 2025-02-03
MORE AT Google
Very good Service and very polite would go again. Food was amazing and the staff was very helpful.
alan booth . 2025-02-01
MORE AT Google
Always order pizza from this Pizza Hut. Very good pizzas and great service. Thank you so much to Andrew (I think that was his name), he was taking orders today and was so lovely, noticed I was struggling with my toddler and offered to take the pizza to the car for me. He really is an asset to your brand Pizza Hut!
Veronica Rodriguez . 2025-02-01
MORE AT Google
Our order arrived very quickly and the delivery driver was a nice guy but I was shocked when he threw an empty plastic drinks bottle on to the pavement outside my neighbours house! I didn’t expect that.
Kaye Phillips . 2025-01-29
MORE AT Google
Ordered beef sizzler pizza, there was hardly any beef in there just full of chilli and onion. Disappointed.
Fatema Ara . 2025-01-18
MORE AT Google
A bit disappointing - but in all honesty, I partly blame myself. Ordered a vegetarian Mushroom and Sweetcorn Pizza expecting it to be delivered by someone from Pizza Hut. I had never in my life used the likes of Uber Eats, Deliveroo or Just East, out of personal preference, but having ordered the pizza online, I was told via a text message that it would be delivered by an Uber Eats driver who had several drops, prior. Food did indeed, to be totally honest and fair, turn up on time, but was tepid, because the poor chap had drops to do, prior. Pizza was nice enough, but tepid, all in all.
jmbb1234 . 2025-01-11
MORE AT TripAdvisor
I am really pleased with the food and service! Staff are really responsive!
Gabriela Veleva . 2025-01-07
MORE AT Google
After eating pizza huts sides I started feeling pain in my stomach and it turns out to be food poisoning
Laura Agrela . 2024-12-24
MORE AT Google
Delicious meal! Fast Service and good menu to choose from many clear choices!
Theresa . 2024-12-21
MORE AT Just Eat
You made my pizza very badly, we didn't eat, we have to go pay for other food. I'm not happy at all. Too much oil, too much cheese, less chicken
Boby Fofana . 2024-12-09
MORE AT Google
Food is great, when they get it right. I've ordered twice and they forgot one pizza the first time, and got the order wrong the second time. There are no olives listed on the chicken supreme but olives were put on the pizza. I don't believe it's complicated to get an order correct.
Ben Luke . 2024-12-04
MORE AT Google
Ordered around half 6 it said it would come around 7:05 to 7:25 but then got delayed till 8 then didn’t receive it till 20 past 8
Zach . 2024-11-23
MORE AT Just Eat
Apparently no delivery drivers were availe
Mike . 2024-11-16
MORE AT Just Eat
Well, I saw Doheed at Chessington to ask him numerous questions about taking a vegan pizza to France for my friend as she loves Pizza Hut pizzas, bearing in mind you cannot take cheese to France, he was absolutely brilliant with his suggestions and when I should collect it. He cooked the vegan pizza without the cheese, and I bought some packet vegan cheese and took it to my friend who thoroughly enjoyed both of them. Thank you Doheed you made my friend very very happy......
Gill Pereira . 2024-10-15
MORE AT Google
Excellent pizza, friendly staff, good portion sizes
Stuart . 2024-10-11
MORE AT Google
Tasty pizza and friendly driver
Joanna . 2024-10-01
MORE AT Just Eat
Terrible no food delivered spoke to the restaurant who advised the food had been ready for over 30 minutes but no driver. So they had to dispose of the food
Stuart . 2024-09-14
MORE AT Just Eat
I have had to wait 2 hours for this and it still has not arrived. I am trying to cancel this order.
Connor . 2024-09-13
MORE AT Just Eat
Great service thank you and amazing vegan pizza
G . 2024-09-06
MORE AT Google
A small take away place but a very tasty pizza, great food and such a lovely service! I've got size options and various toppings and cheese (vegan) adjusted to my neeeds. Please visit! 🤤😋🍕
ilona z . 2024-08-29
MORE AT Google
Unprofesssional staff, managers saying they cannot issue refunds and refunds have to go through HR and to contacr HR if i want a refund on a cookie dough which i returned because they ran out of ice cream. After a long argument he was going back in circles and contraddicting whatever he was waffling to me and told he wants to confirm with the staff present at the day whether i did return the cookie dough or not as they dont believe what i said to them. Unprofessional staff, bunch of liars and unprofesssional people!
M J . 2024-08-28
MORE AT Google
Pizza Hut said you didn’t send a driver so we never received our food
Andrea . 2024-08-17
MORE AT Just Eat
Ordered at 7.03 arrived at 8.40 - the kids were hungry and there were no meaningful updates at all.
Dan . 2024-08-08
MORE AT Just Eat
Not even one star as can't even order due to website up date keeps declining all cards will never order here again due to this issue when you phone up they say it's a technical issue what for 3 months we only order once a month ever again found better pizza elas were
Cheryl Julyan . 2024-07-27
MORE AT Google
Just awful. If you want your order to never arrive and for no one to answer the phone - this is the place for you.
James Worthington-Hill . 2024-06-20
MORE AT Google
Missing order, when asked for a partial refund hung up on
Dave Crampton . 2024-06-11
MORE AT Google
Very good and tasty plus, enjoyed by both of us. Thanks.
Theresa . 2024-06-01
MORE AT Just Eat
They should win an award for the most deceitful, useless, and lazy customer service team in the entire world. Absolute jokers. If you are even remotely considering ordering from here, then do yourself a massive favor and steer well clear. Will probably have to file a chargeback with my bank to get my money back, as I don't trust them to process my refund. The worst of the worst.
Xavier Malcolm . 2024-05-22
MORE AT Google
20 mins late after delivery time expected..
Dominic . 2024-05-04
MORE AT Just Eat
The delivery drivers here have absolutely zero respect for the 1 disabled parking space outside the store which services Tesco, yet again today I’ve had to leave my car and go into restaurant to get the driver to move so I could park in the space his scooter was occupying, he point blank argued with me it was his right to park in the space, beyond fuming with this situation now!!
karen w . 2024-04-29
MORE AT TripAdvisor
Food didn't arrive and they don't pick up the phone. Don't order from here.
Barnik . 2024-04-27
MORE AT Just Eat
Everything was looking really good until I discovered the wrong I was sent garlic bread instead of the Tear & Share Garlic dish I had ordered! To pay for something that was both incorrect and I have now paid for a garlic dish I did not order and I am not happy about it!
Theresa . 2024-04-17
MORE AT Just Eat
Ordered a cheesy bites pizza and the base was slightly raw. I still ate it not thinking anything of it but I woke up in the middle of the night with really bad stomach cramps. I was back and forth on the toilet for around 2 hours.
Connoisseur . 2024-03-03
MORE AT Google
My order took over an 2 hours to arrive and I did not receive any order updates in that time. I rang the restaurant who were very kind and personally sent someone out to deliver a replacement order but had told me a driver had been sent out a while before so do not know what happened to my original order.
Katie . 2024-02-25
MORE AT Just Eat
Ordering for a delivery which didn't arrive after 45 minutes of waiting. I rang and was told to wait longer, which resulted in nothing until I was eventually told the order had been cancelled. I will never order a Pizza Hut delivery again. Apparently they don't have their own riders... I have no idea if this is accurate. Very disappointed by this order and lack of customer service.
Tom Harris . 2024-02-25
MORE AT Google
Got my order really quick the staff was very friendly. The food was delicious 🤤🤤
Bruno . 2024-02-24
MORE AT Google
Ordered £60 of pizza. ETA of an hour. After waiting 60mins told the order was cancelled. Hungry kids. Avoid at all costs.
David . 2024-02-14
MORE AT Google
Don’t bother. I’ve waited well over an hour with no pizza. Nobody willing to even talk when the phone is answered. All they do is pick up then hang up. Save yourself the bother & order from elsewhere!!!
Trevor Phillips . 2024-02-14
MORE AT Google
No garlic dust on my pizza and under cooked wedges
danny . 2024-02-09
MORE AT Just Eat
Two hours late, but didn't arrive at all, then I couldn't find a way to cancel it. I rated the quality of food here because it a requirement.
Paul . 2024-02-03
MORE AT Just Eat
Great pizza and friendly service
O T . 2024-02-01
MORE AT Google
Ordered 2 large pizzas garlic bread and drink. Pizzas covered in oil the worst pizza i have ever ordered had to throw them away.
Adam . 2023-12-22
MORE AT Just Eat
The manager here is very generous! Always come here for my pizzas. Never leave the shop unsatisfied with my food. Deffo recommend.
Poppy C . 2023-12-09
MORE AT TripAdvisor
Very good pizza's, especially the margarita cheese one. Plus it's well priced for a large pizza. Very filling for a family of 4. It's our go to most Fridays.
Omnias Company . 2023-12-01
MORE AT Google
The young man that served me was polite, lovely and most professional. Altogether the experience was fantastic.
Fráncëscá . 2023-11-04
MORE AT Google
Ordered through uber eats and was given wrong order when telling this to the delivery driver they just left it with me and said speak to uber... Nearly impossible to get hold of uber support, spoke with Pizza Hut directly and they were very helpful A++++ for service and resolving my issue. Will be ordering directly from Pizza hut next time!
Warren Thomas . 2023-10-29
MORE AT Google
Ordered for collection waited abit but the guy there satyam was very nice and told me about the deals before I arrived and helped me pick what was in my price range 👍
Luisa Escorcio . 2023-10-27
MORE AT Google
Food was excellent good staff members are nice and fresh vets. Best Pizza Hut had thanks
Jacob Smith . 2023-10-27
MORE AT Google
Get a Pizza from here 2/3 times a month - pizza is always great but whenever Andrew is in it’s even better! On the rare occasion any mistake is made they have always made good.
Ed Sillars . 2023-10-20
MORE AT Google
Excellent service, delivery quick , driver was very professional & food was very good , thank you
Rebecca Woodward . 2023-10-18
MORE AT Google
Service was very quick and the staff were super helpful and polite. Would recommend. 👍
Marc Davis . 2023-10-18
MORE AT Google
Ordered for collection and was hot, ready and waiting for us when we arrived. The pizza was excellent, perfectly cooked and still lovely and warm after a chilly 10 minute walk home. I highly recommend the new sourdough crust. This a vast improvement from our previous experience at this branch (well over a year ago) when the pizza was over cooked and not ready for collection when promised…. They have definitely won our business back now!
Rob Dunn . 2023-10-17
MORE AT Google
Wonderful service by the staff here in chessington. Andrew was amazing and very friendly and delt with our needs accordingly. 10 stars for Andrew!!!
Joe Walsh . 2023-10-15
MORE AT Google
Andrew was very helpfull pizza was amazing
stephen gosling . 2023-10-14
MORE AT Google
I ordered my pizza through Ubereats. Delivery was due by 20:25 with a latest delivery of 20:50. It is now 21:26 and my pizza is finally on the way with an estimated delivery of 21:39. When I called the restaurant their only excuse was that they were busy. Over an hour abs a half to get a pizza that takes 15 minutes to make. Absolutely pathetic service. This was not through the fault of Uber Eats
Thomas Marriott-Dodington . 2023-10-14
MORE AT Google
The manager (Andrew) was very helpful when placing orders and even when ordering in-shop he’s very courteous.
A Mathew . 2023-10-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I recently dined and it was a fantastic experience from start to finish. The service was attentive, friendly, and always ensuring we had everything we needed without being intrusive. The staff paid great attention to dietary requirements, which was reassuring for those with specific needs. The food quality was excellent, with the pizza and pasta being the true standouts. The pizza had the perfect balance of crispy crust, fresh toppings, and just the right amount of cheese, while the pasta was cooked to perfection. Another great aspect was how kid-friendly the restaurant is. The staffs were patient and accommodating, making it a great spot for families. Overall, it was a wonderful dining experience, and I highly recommend it to anyone looking for great food and service.
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