Pizza Inn (Wembley) in Brent

Maulik bhai is very friendly and he suggested me good deal offer in pizza its tasty and Nice Staff is very friendly everything is very nice

I recently ordered a pizza for collection from-pizza In. Upon receiving it, I noticed something seemed off. The pizza didn't look fresh, and upon closer inspection, I discovered numerous greenish-black dots on the dough. These were clearly mold, making the pizza both unhygienic and potentially dangerous to consume. I am extremely concerned about the lack of food safety and hygiene at this establishment. Consuming moldy food can lead to serious health issues, including food poisoning. I urge pizza In to immediately address these hygiene concerns and ensure the safety of their food. I will be contacting the relevant authorities to report this incident.

Store staff have no manners on how to talk to customers and how to resolve customer issues.

I recently ordered takeaway from pizza inn, and it was one of the worst experiences I’ve ever had. From the moment I walked in, the staff were incredibly rude and unhelpful. It felt like I was inconveniencing them just by being there, even though I was a paying customer. There was no courtesy or basic customer service—just cold, dismissive attitudes that made the entire experience uncomfortable. As if that wasn’t bad enough, the food quality was shockingly poor. The pizza was stale, lacked flavor, and tasted like it had been sitting out for hours. The toppings were sparse and didn’t seem fresh at all. For the price I paid, I expected much better, but it was clear there was little care or effort put into preparing the food. When I tried to address my concerns, the staff showed no interest in resolving the issue. Instead, they brushed me off, which made the experience even worse. A simple apology or some acknowledgment of the poor service and food quality would have gone a long way, but they didn’t seem to care at all. I was really disappointed because I had heard good things about this place, but my experience couldn’t have been further from that. This kind of treatment is unacceptable, and I won’t be returning. If you’re looking for good pizza and decent customer service, I’d strongly suggest taking your business elsewhere. Save your time and money—there are plenty of better options out there. Hopefully, management sees this and takes steps to improve both the service and food quality because this is not the way to treat customers.

Food is really good and prices are reasonable. Carries an up to date halal certificate on demand (unlike most places) However customer service is appalling - very uncooperative - and their service is very delay. I don’t think it takes 35 minutes to make a small pizza! And then to have the audacity to argue with me when they took longer than the ETA they gave me over the phone, even though I needed to head to work and I was tight for time. Absolutely ridiculous. Did not even hear an apology coming out of their mouths. In addition, the shop is not in the best condition, I am not sure if the hygiene rating is true or forged to be honest - you should see for yourself.

I used to love this place, now, I am disappointed. Customer service is very rude. They can't deal with problems. Let drivers steal food or just blame them for their mistakes. When u asked for a refund, they told me to go to the website where I ordered it (website u can't request a refund). They're unable to refund, they are thefts!!!

Waqar is one of the best customer assistant I’ve met at a pizza shop. He provides excellent and swift customer service. I always leave the shop with a smile. He deserves a raise 100%!

Why don't they have red peppers in pizzerias? and what's going on that no pizza is seasoned with oregano? Oregano is the basic spice for every pizza.

You can’t bloody sleep here can you

I used to love Pizza Inn's stuffed crust pizza, but recently they've started using cheap, tasteless cheese in the crust. Unfortunately, it’s just not the same anymore. If you used to enjoy their stuffed crust, I wouldn't recommend it now—don’t waste your money. Pizza Inn, please don’t compromise on quality. Thanks.

Pizza quality is really good but 0 star for service they give only one dip with monster size pizza and charge 1 pound extra for dip.

Would have given Negative starts if the system would let me. I tried to order 2 Cans of Coca Cola and the guy behind the counter with the glassess could not understand what i was saying. On the Third attempt when he actually understood what i was saying. He litterally Banged the Furfge door as an act of passige aggressiveness. I can understand people taking time to get the prderd right but this type of disrespect even when it's thier lack of comprehension is ridicoulous. I would suggest the owners to train thier staff on how to behave with proffesionally with customers.

Awful, deserves NO stars. Horrible greasy food, useless and slow service -45 mins waiting in shop for a small pizza-be careful of great reviews- none of them are verified and very likely fake . Avoid

"Nice take away Pizza place with a small counter to eat on site if you want"

The chicken wings were off (smelt bad and tasted awful) and the pizza's were overall very oily ad sickly. Chicken dippers were fine.

It's cheap and it's tasty; if you want anything different then go somewhere else!!

Nice Pizza at affordable price.

As a regular customer, I cannot complain about the taste or the quality. The only downside is the language barrier. It is hard to understand and convey orders on the phone. As a thriving business I strongly suggest they have someone who can handle calls efficiently. I found it really hard to make an order, but we have managed to get the order rite. Staff are very friendly, they explained the deals' prices. Overall Happy Customer.

Really good fresh dough tasty pizzas at awesome price!

The perfect collect your pizza or take away for lunchtime or evening. Open til late, good reasonable prices. I usually get paneer chicken pizza

We ordered from them and they took over an hour and a half. They did not inform us that the pizza’s were delayed and that a delivery driver has not picked up the order. They then informed us that we had to pick up the pizzas even thought we paid for delivery fee. When going to Pizza inn, we complained and they told us to talk to Grub24. When contacting grub24,

Nice take away Pizza place with a small counter to eat on site if you want

Nice tasty pizza. Good option for Vegetarian Pizza.

Generally our first choice for pizzas

Great range of pizzas, great taste!

Pizza is deliciously dank, I have nothing else to say. If you're reading this, just order already.

waste of money, Do not buy wings

Some time you get good pizza and some time you get ok pizza.price is low for pizza

The person that was taking my order on phone was being so rude if we changed our mind on toppings. From, Om

The pizzas were very salty and truly not worth it. I ordered online and not only did they take ages to prepare the food, they were extremely rude when we called to ask about the pizzas. They blamed the deliveryman even though the app said that the food was still being prepared. They were rude and hung up on us multiple times. If you’re going to be this rude to the people who keep your business running, maybe you should reevaluate your decision to open up a pizza place.

They have very good food and I highly recommend it. Very nice staff and customer service 👍

Nearest for my house, taste good.

Decent pizza. Ordered a few 7” pizzas from UberEATS. They followed the order notes correctly and it was worth the price especially on the buy one get one free offer.

I love there pizza. Taste so good topping in good size not just few pieces.

It's okay for the price you pay I suppose, but nothing to write home about

Staff behaviour very rude . Very disappointed

Ordered on phone for collection, ready for collection in 10 minutes. Very tasty and the toppings were plenty. Good value for money.

Lovely people that work there, my pizza is always nice and fresh 🫶🏽

Awesome taste with fastest serving

I have order 4 pizzas with different topping and received same topping on all pizza would not suggest to visit this shop anymore

A Very Good PIZZA PLACE. Have been ordering from them since years. Overall very Good Experience

Great food. Pizza was well made and delicious

Very tasty, enjoyable pizza. They do a wide range of toppings and the pizza always arrives fresh and full of flavour. Highly recommended.

The exterior or interior doesn't evoke much confidence in this place but they do some good pizzas and garlic bread with cheese. The most unique thing however (and not featured on their menu) is the peri-peri chips!! It's awesome! The "Indian " pizza options are quite popular because of the large Asian population in this area an I reckon the paneer pizza is a hit. The staff are polite and friendly. They could really do with cleaning up and decorating the place bit!

just got paneer in a pizza, ABSOLUTELY LOVELY PIZZA!

Very delicious pizza and good in price as well. Good staff service.

A great local takeaway, good customer service and freshly made delicious pizzas.

Very delicious pizza and friendly staff

Pizza Inn, situated in North Wembley, is celebrated for its dazzling pizzas. My wish is to one day make a lasting difference in people's lives, so that my actions make an impact that will be remembered long after I am gone. I want to devote my time and energy to causes that are meaningful and beneficial to others, and help make our world a better place. I want to be an example of kindness, respect and empathy, and be someone who others look up to. I strive to learn and grow in my personal and professional endeavors, and be a positive influence in the lives of those around me.

Efficient pizza makers. Good to try sometimes. Reasonably priced and do various sides and deserts also

Pizza is really nice just serves needs more attention

Management recently changed and therefore changing my review to 5 stars... Another week and another excellent pizza and sides.... I order from here often as they are good quality and reasonably priced pizzas. Collecting opens a good range of discounts. They do a 20inch pizza which is huge and perfect for 4 adults with big appetites. And they just add paneer tikka... Awesome... Well done and keep it up.

DO NOT BUY‼️ I ordered a pizza with chicken wings and when I opened the bag of wings they stank‼️🤮

Very dry Pizza, before lockdown I must say this one of the best pizza places around now it's not.

lady in there suddenly gone mad and starts talking with me rudly that's not the way to treat customers also bad chips ever i taste. she said you should clean the table?? what does it mean??

Always Delicious Pizza, Awesome and jolly staff, Thanks Chief Jaymin. #veg.bombayhot

Completely terrible service the food is subpar and the wait is way too long. The server more interested in wasting your time then giving you your food. A complete joke of a place m. Avoid at all costs.

Average at best. Got pizza and a few extras but just didn’t cut it for me. Bland and not made with passion. Trying to keep my business local but better off to go with a chain to be honest.

Fresh food everytime, shame they don't take card payment in shop

Rude staff 0 castumer service and always ask you to go and get cash

Pizza was nice I try tuna one and it's so good...👍

When in the area I always go for a pizza and chicken wings. Try it out, you will not be disappointed.

Cheap and tasty pizzas...quick service and nice staff

Order a pizza several times here and had very bad experience every time. Everytime I always get so much stomach pain next day. For the price and the quantity it worth it. But for the quality and your health not worth it. So you can either choose like Matrix. One hand cheap pizza and bigger quantity and other hand you got your life health and bad quality.

Very very bad pizza . I Don't try it again.

The wings are nice also the pizza but it would be letter it there was less cheese

The quality of pizza has gone down drastically. We bought 2 pizza today thinking that they were like we bought last time but they tasted awful. We could have been served with an old dough or something else.

Admittedly this place isnt much to look at, but the pizzas are very tasty and the prices are reasonable. A lot of people seem to have problems with the delivery, if you can, go and pick up it yourself, you might save some grief.

Silly cashier, but the food is far away better than many pizza company ... so they worth to modify my feedback. Guys please change your company name because of the original Pizza Inn company not happy

Amazing pizza. Amazing value. We use these guys regularly.

Order a small regular size pizza but received a small one, no straws available no diet drink available ( even if its on the menu) Staff are very rude with no customer service skills. Will not advise it!!

I ordered a pizza online for which the money been taken but after a while the order it was refused and cancelled. I called them and they told me they do not hear me. They didn't call me back to clarify the situation. Luckily I live not far from them so I walked in and asked the reason. The manager told they don't have driver however the scooter was outside of pizzeria. Another aspect of them that my previous orders been not accepted for any reason, always I was ordered with my wife bankcard which is Lloyd like mine.

Base was not properly cooked.and one topping was missing.

The pizza test was very good. Service is very good.

Good service by staff and service also prompt pizza delivery

The place itself isn’t too fancy but the food itself is really good and although prices have increased, it’s still extremely affordable. The sizes correspond with the money needed and the staff are helpful and friendly.

Great quality food and service.

If you like to eat different type of pizza and delicious is the place where you get all type of variety and better price.

Fast. Not greasy. Affordable. Can't go wrong.

Awesome test. Reasonable price compare to size of pizza.

Delish indian fusion pizza....chose a nice and spicy one

Quick tasty pizza and reasonably priced.

Does not accept card and is asking 2 pounds for one sause

Avoid this place! Very unprofessional. They told me they would deliver in 20 minutes and ended up not delivering at all and closed the shop. I ended up waiting for 4 hours before ordering elsewhere.

Lovely pizza! Just look at the picture!...

I've had this problem before but recently i experienced it again which is that they are really stingy with the pizza toppings got the pepperoni plus which was meant to be DOUBLE pepperoni and DOUBLE cheese and when we got the pizza it was just a standard amount of topping on it and some parts on the pizza had no cheese at all, I don't call that DOUBLE cheese, won't be ordering from them again

Lovely pizzas I always buy from here, good prices, properly made crust and base.

Not bad but if you compare it used to be better. Nice pan size, different cheese test.

Was alright... I prefer less oily though and they need to put more toppings & cheese.

Not enough tomato one based could taste the cheese was stored in the fridge no flavour on chicken

Horrible customer service. Rang restaurant about my delivery and very awful customer service very rude response from recipients

Pizza smelt really good but taste wasn't all that

Nice pizza, good halal topping, good deals

Nice food considering the prices, very good prices.. but just customer service if they smile and greet more, I'm sure it would bring more customers in

Very fast service and good quality

Pizza is good. When I asked about difference between chicken toppings, fellow said in arrogant sense "I dont eat chicken so dont ask me anything". Thats the attitude why are you running this business?

Made an order online and there was a pizza missing in the delivery so I called the shop and after 10 minutes of confusion on their part they told me it was on the way. I called back half an hour later because our last pizza still hadn’t arrived so I called back to politely ask for an update and the man on the phone repeatedly swore at me. Disgusting!

They swore at me down the phone. Disgusting and horrible staff. Needs closing down.

Nice tasty pizza 20 inch and quite cheap only 12.99£

Delicious pizza and a good topping