Based on 113 opinions finded in 1 websites
Based on 113 opinions finded in 1 websites
Nº 1065 in 1489 in County Durham
Opinions
Ordered at 6 told 40 min try 1 hour 20 food was cold burger bun soggy on bottom cheese on top of chips was hard cos it was cold will not order from here again all food cold rotten
Paul Catterson . 2024-12-07
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Serving raw chicken. You can't get any lower than that.
Jonny . 2024-09-12
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Food is great but service couldn’t be worse. Order £40 worth of food, waited nearly 2 hours for it and they blocked my number so i couldn’t even chase it to see where it was. However when i rang from a friend’s phone i got through straight away. They knew my order was late/not done so blocked my phone or ignored my phoned calls. Terrible service but nice food, very disappointed
Ailish Gatenby . 2024-08-11
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Usually the delivery is at the door within 25 to 30 mins but the last few times it’s been over an hour and for a small order. Food is beautiful but the delivery service and timing isn’t great
ELEVATE . 2024-07-17
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All milk shakes are available I just bought Ferraro Roscher milk shake which is fabulous and tasty ,hands off to the staff who made it ,thank you❤️
Sonia Sunil . 2024-07-02
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Just had "food" if you can call it that , an hour late and half the stuff missing the rest is cold., called up to hear a bunch of lies , they are not responsible for the delivery!!!!!!!!!, I would not use this.dump if I was starving , plenty of choice , go elsewhere, you have been warned .
David Harrison . 2024-06-16
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Decent scran. If you like half of the missing every time you order.
Stephen Hammond . 2024-03-25
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Foot turned up completely wrong thing never offered refund then just sent opposite item out separate after waiting 2 hours
sophie walker . 2024-02-23
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Nice food but expensive compared to others.
Jamie Towers . 2024-02-03
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Best kebab cooked perfect very well laid out and clean shop
Liane Bradley . 2024-01-28
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Last few times had kebab and was lush tonight we ordered pizza and the food was amazing light fluffy and not at all greasy thank you so much and the delivery driver lovely too
tracy ormston . 2024-01-11
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First time ordering I got chicken parmo was lovely the bechamel wal flavourful the chips were very generic skinny french fries which don't hold much heat garlic sauce ok give it 3/5 would I order from here again yes I would
Karl Warford . 2024-01-08
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Always used this pizza shop never again ,ordered 2 donnor meat calzones and meat and sauces new years eve west Auckland ,calzones were as hard as rock you needed a chisel to try and eat them, I'm sure the bread was stale and the meat didn't seem fresh half went in the bin spent 34 pound for nothing the worst meal ever dont know who you have got in the kitchen or running the place but sorry you have lost my custom disgusting is all I can say
alison metcalfe . 2024-01-01
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1 star food hygiene rating - needs closing down
B . 2023-12-11
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I made a bit of a daft mistake on my order tonight. But nothing is too much for Pizza Inc. Customer service here is second to none, and the food is pretty damn good too.
Mark Weir . 2023-12-02
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order for deliver took twice aslong as they said and the order was all wrong
Will Lin . 2023-07-29
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it was the rawest thing iv ever ate they’ve refused a refund pua daft wants shutting down
Dance moms Fan 101 . 2023-05-07
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Food has improved 10 fold since I last reviewed this place, the chicken shawarma is lovely
Matthew Richardson . 2023-04-22
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Fantastic pizza shop, great quality food, always great with delivery times, their driver mo is Fantastic and is always very friendly, would definitely recommend
James Shaw . 2023-03-05
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Me and my partner use to always go here but we won’t be going back any time soon. The food was cold and delivery took over an hour and a half. Meant to get salad and chips with wrap but instead the wrap was just chucked in the bag with no chips or salad. Also ordered 2 pizzas and one of them was burnt black.
tia HEDLEY . 2023-02-18
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We have been ordering multiple times now .. food is delicious and portions are so generous .. thank you
N A . 2023-02-17
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All beautifully cooked and the chilli and garlics lovely.
Michael Barker . 2022-10-09
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Place has gone so downhill. Ordered tonight. Took nearly 2 hours and what came is nice but not what we ordered. Paid extra for cheese in wrap and cheese on chips - got missed off. Wrap deal with SALAD and chips, no salad. I know places are busy but can't even follow a simple order! Been going here for years but the last few times there has always been something missing FIND SOMEWHERE ELSE IF U WANT WHAT YOU EXPECT TO ARRIVE
Pippa Gard . 2022-07-15
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ABSOLUTELY DISGRACEFUL! - the image linked to this review was my order on the 19th of january 2022. I WILL LET THE IMAGE DO THE TALKING !
Jack Wilkinson . 2022-01-21
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Next time I order a parmo from here definitely giving a tip extra money
Ashley Settle . 2021-12-23
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Not much mincemeat in bolognese pizza .too much cheese.
Todd . 2021-06-22
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The food is really nice but i just feel like they don't read your order properly I ordered a bolognese calzone and ended up getting a donner
Connor Johnson . 2020-12-23
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Love this place only pizza shop I will go to
Michael Jones . 2020-12-23
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Food tasted ok but felt really poorly and vomited repeatedly within an hour or so after parmo. Never again.
Christina Suffield . 2020-11-15
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It was later and two thing missing out off the order not happy all
Katie Johnson . 2020-11-07
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Took over 2hours to get here cold on arrival not impressed phoned up to complain only got driver on his way no apologies
Thomas Schacht . 2020-07-10
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Phoned at 19:44 arrived at 21:10 i told them to keep it as it took to long i will never again spend my money at this shop
uncle Besher . 2020-07-07
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Best shwarma I've had in 8 whole years even better than side turkey hope the pizzas are just as sexy 😉🦃🍗👌🥙🍕🦙 #moisture. Org/directgovuk
luke smith . 2020-06-25
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the food was very well cooked and fast service
zoji mohsen . 2020-06-23
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Nice food but I ordered almost 2 hours ago and food hasn't came
Mathew Metcalfe . 2020-03-18
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The owner is a nice friendly guy food is great prices are great too I would recommend the parmos
Brian Young . 2019-09-24
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Waiting for over 2 hour just for delivery I use this place all the time and now there are play about with the delivery time they is no need in it I will never use this place again
clairere perce . 2019-08-12
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Excellent costumer service and food. Thank you for the free garlic bread
Atkinson 6249 . 2019-08-12
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What a lovely and friendly kebab shop this is lovely food excellent staff would recommend the shwarma rap
Jay Muffinman . 2019-02-05
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lovely food, good prices and very friendly staff
digtlwolf . 2018-12-13
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My favourite pizza shop,friendly, fast, reasonable price, I think with new management quality of food is much better than before, personally would recommend you to try chicken showarma it’s so tasty.
Black Velvet . 2018-12-07
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Food was not great, customer service was brill.
Claire Procter . 2018-06-17
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Great pizza, the staff are really friendly, and always already know my custom order when I come in, or order by phone. The prices are reasonable, and the pizza is of excellent quality. The pizzeria also offers kebabs, wraps, deserts, and drinks including Tango Ice Blasts, which are a great addition.
Samuel Gard . 2018-06-12
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Used to love ordering from here but lately if it's not the kabab meat being greased up and making a mess it's them changing orders and then trying to rip you off with a price for you to call and then be told they tried calling and the driver was meant to give me the difference when none of that happened. I won't be ordering from here again. P.s let's not forget the fact you pay £2 for a big bottle of cola and end up with Pepsi and we all know they're cheap as piss.
Kayley tyler . 2018-01-14
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Really bad found maggeta in food avoid unless u want to eat them
Melissa Richardson . 2017-12-09
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Beautiful food, reasonably priced and a fast friendly service
Gerard Naugher . 2017-07-15
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Half cooked ParmO avoid unless you want to spend the next day on the toilet
William emmerson . 2017-03-01
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Love this place from the moment you pick up the phone ! The staff are so friendly n helpful, they are so helpful with changing the odd thing. My vegetarian hot shot pizza is the best ever. We would recommend to anyone. Just on way to collect an order and can't wait.
tracy peairs . 2017-02-04
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Lovely. Got the parmo deal tonight, got to be best takeaway we've had in a long time
joanna talbot . 2016-05-24
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Just stay away from this place. No respect for the town.
John Goundry . 2016-04-09
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pizza was vile, smelt n tasted gone off,
nick h . 2016-02-04
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Received mouldy food! Nothing done about it, Crap customer service. Was swore at and
Georgina Crossing . 2015-10-19
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Not a very good shop the pizzas are half cooked the delivery time is 3 times they say it will be don't really enjoy there pizzas much and it's just generally and bad shop, someone needs to take over there shop and sell quality pizzas for once ohh wow it just came they forgot half my order. Crappy pizza shop
zZz Alphaa . 2015-07-24
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312 Opinions
Food was fine, certainly nothing special for the price. However, the service was very poor. Our waitress spilled water all over the table and told us she was get some paper towels to clean it up. She forgot, and was stood chatting to her friend. We had to go and get her before the water spilled over our legs. We were left with empty drinks and then couldn’t pay the bill. The majority of the room were trying to get the attention of the waitresses at this point but to no avail. I must add, it was not busy either otherwise I would be more sympathetic. To top it off, I had asked for a birthday desert for my partner, which was added to the bill, but not actually given to us. Very disappointing. Wouldn’t recommend.
39 Opinions
Starbucks -Mathematical Sciences & Computer Science Building, Durham University Unfriendly staff. Horrible experience. Asked for an Iced caramel latte but got a hot drink instead. Was rudely told off by the manager even though my friends heard me order clearly.
2060 Opinions
I don't normally leave bad reviews but yesterday I visited for breakfast I always have pancakes with fruit and it's usually great but not on this occasion.i usually get the syrup in a little bowl to add to each of my pancakes but it was just a bit on top I opened my pancakes onto my bowl and the others were dry I asked for a little more just to be told I'd have to go pay for some more I explained why has it just been tipped on top I had my fruit in the bottom of my bowl with tiny bits of strawberry but it seemed all muched up because of the syrup they just threw on top I wasted half because it was dry I visit a few times a week but I'm thinking that's the last