Based on 947 opinions finded in 2 websites
Based on 947 opinions finded in 2 websites
Nº 460 in 742 in Enfield
Opinions
Food was good, but pizza hut is expensive these days. Service was good, and staff were helpful.
Pooja Shah . 2024-10-17
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Great place to eat, family enjoyed it. Service was brilliant.
Kerry Bowes . 2024-10-10
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Can't go wrong with pizza hut! Only moan is it was freezing in the restaurant!
Jo Hammond . 2024-10-10
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The food and the cleanliness of the restaurant and the lovely staff.
Blair Kondolo . 2024-10-07
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I receive my order now and it’s cold
David . 2024-10-03
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Visited today, the staff were friendly, the salad bar was fresh and well stocked. The waiting times were satisfactory. Actually everything was good apart from the ice-cream. It was so runny like a bowl of yoghurt, my child didn't eat it.
Emma Murphy . 2024-09-29
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Faz was a great host! Thanks so much for your good service , he made sure we had everything we needed and was very warm and welcoming 😊
Symone Amanfu . 2024-09-15
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There was no drink delivered, when I asked your driver he said “that’s all he gave me, sorry” I tried to ring but the phone just rung out. Not a happy customer.
Mary . 2024-09-09
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Nice and clean restaurant.. Wasn't too busy when I was there.. Good pizza.. Prices have gone up. Decent salad bar
Ravi Doshi . 2024-08-22
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Staff there are extremely friendly and attentive
Lizzie Thompson . 2024-08-10
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Nothing … I have ate at the Enfield Retail park restaurant many many time and I will continue to use them as long as their open. They are good with the kids, accommodating and friendly. Pizza is always fresh and delicious.
Ro Hunter-Surya . 2024-08-10
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Food - extremely expensive, cant use meerkat discount with meal deals (left and went home ans ordered delivery for 50% of the restaurant price) Service - spent 20 minutes trying to order on line (not user friendly) Atmosphere - empty - just close
Rachel Fuachie . 2024-08-08
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Had a lovely time. Cheerful and helpful staff, always on hand to help and keeping an eye to ensure the best experience. Great pizza with one of the best Cheese pizza I've had. Would recommend before or after a movie or as a meal out.
Graham Wilson . 2024-08-04
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The manager Stephanie is amazing.She remembered me from 10 months ago, had time to chat, was so welcoming, just as a manager should be..such a great person to have as manager..Enjoyed our anniversary meal, great choice of food on the buffet..Great job!! Will definitely return !!
Rachel Dawson . 2024-08-04
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Good service. Did a pick up, but was told I could get salad as part of my 3 pizza online purchase, so that was a lovely add on surprise!
Tamara Smith . 2024-08-01
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Fozia was very friendly. She took us to our table, showed us where everything was (drinks, salad, ice cream) - including the bathroom. She came by to check we have all we need with a smile. Thanks for a wonderful experience :)
M Shah . 2024-07-30
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We went in today, and absolutely loved it, the waitress Lottie really went the extra mile today to ensure my son had an amazing meal for his birthday, she made sure that we was taken cared off from helping me understand the menu, checking in on us even when she was busy and interacted with my children they absolutely adored her and kept wanting to give her high fives as she passed even when she was busy always made sure she interacted with them. Thank you so much for creating such a fun experience for my children an absolute diamond of a waitress.
Sophie Bunting . 2024-07-23
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very disappointed. Only half the pizza had cheese on it the other half was all sauce. pepperoni feast had barely any pepperoni on it or cheese. Also very small size for sharing pizzas not worth the money paid.
Sarah . 2024-07-21
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The waitress that we had, I believe her name was Asia, was very nice and was incredibly helpful and the food was very good, will definitely come back!
Ben Marsden . 2024-07-17
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Today I went to Restaurant Pizza Hut with my 4-year-old daughter. The food was very good, the service was nice, especially the manager who was on shift today. I recommend it.
Anita Brylewska . 2024-07-13
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Serving rotten food on the salad buffet. 🤮
Jonathan Pizzato . 2024-07-11
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very expensive for what they offer some say then they don't have them €18 1 small pizza €3.30 Pepsi😟😟😟😟
Alex Greek Gaming . 2024-07-09
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This review is intended for PIZZA HUT BECKON: My family and I liked it here. Would visit here.
Natalie Straughn (Natsk3) . 2024-06-06
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The startes n sides like the chips and the vegan nuggets needs a change or upgrade
king Johnson . 2024-05-22
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worst delivery ,food and staff. never put your card details on through the website. edmonton outlet its the worst. one hour and half to delivery. staff with bad english, useless to call and ask for your food.
Mark McLovin . 2024-05-22
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Really enjoyed the buffet here and the lady serving us was lovely
Connor Gaming TV . 2024-05-20
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Great staff and hospitality. Very friendly and clean.
Saurabh Chavda . 2024-05-15
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Really fresh & delicious - especially when you order what you want and don’t leave it at the mercy of the buffet options! You NIST try their new hot honey wings, so so good! Customer service was great and the atmosphere was great too, it’s a very quiet place when you don’t go during buffet time so you get to enjoy even better customer service and food. The brownie dessert? I would go back there for that alone anytime!
Edna Konadu . 2024-05-11
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I left my phone at a table a customer then had given it to the restaurant and I’ve asked the restaurant many times have they seen a blue phone they then said no, I searched everywhere In this restaurant took everything out of my car was no where to find, and through all of this she would not give it, then a customer told me because they would not that they gave the phone, then I asked for it back and she would not give it to me and said she’s calling the police I had no problem because it’s mine, I then got my dad to get it back very bad experience, my food i did not even enjoy cause everyone was searching and stressing,
shakira ward . 2024-04-25
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Me and my boyfriend visited today and were so incredibly happy with the service from our lovely waitress Nikki, Nikki was so helpful, kind, hardworking and welcoming from the minute we walked into the door, making sure we had fresh pizzas for the buffet and that we were completely happy. Nikki is an incredible worker and such an amiable person, thank you for making our visit so great we will definitely be coming again because of this wonderful experience and employee
Angelina Cleo . 2024-04-24
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Been taken over and run by Indian or Pakistani,even the chef . Maybe family run. Not that it's an issue. But pizza! Had flat bread pizza not a lot of flavour. You have to order on a app at your table which wouldn't work with a gift card so ended up having to go up to the till which was long. I go out for a meal certainly not going to pay for service when there wasn't any really It was relatively quiet for 6-7pm .and salad bar looked old , lettuce was brown and it was mainly dry stuff. No atmosphere at all . Won't be going back there
Lorraine Mcleland . 2024-04-22
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Great food and the staff were amazing today, very kind and helped us a lot with choosing our meals.
Yana Yaneva . 2024-04-21
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9 pm they took all spon and fork i did not get salad and they said they closing.stuff not good.they has a rush for closing they don't care costumer.i never come back this restaurant and i wouldnt recommend it to anyone
Leo Leo . 2024-04-16
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The staff were excellent - salad bar and variety pizza great.
Tina lakhani . 2024-04-13
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Easy parking - ample parking spaces and a very short walk to the restaurant. Good for kids. really quick service but didn't feel hurried.
Phil Dockerill . 2024-04-06
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Team was there busy helping the customers. There when we needed assistance. Helpful and friendly. Annoying buzzing noise was going on for some time most probably 5 mins - ears started to ring after! luckily manager dealt with it. I liked the ordering on the app makes it efficient and it’s easy to use, however, at the same time feels like personal service in a restaurant is missing. Although the team was friendly and helpful it just missed something. Personal touch! Prices are ridiculously high!
Sonia Amlani . 2024-04-05
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Great service dilivery on time food was really good would order again value was very good and got discount.
Joanna . 2024-04-01
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Very clean, excellent service, the food was fresh and very appetising. The waiter was very friendly and helpful.
Norma Hardy . 2024-03-26
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Food was like warm at best. Spoilt the taste, pizza was very dry as well. Not happy with pizza or sides
Kim . 2024-03-21
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Popped in after cinema pizza was amazing so much better than delivery ,waitress was great and friendly didn’t wait long for pizza
karen potter . 2024-03-16
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very long wait for dessert, the restaurant was completely empty so I don't know why. I wanted to go home without eating dessert
Joanna . 2024-03-08
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We went with the family and everything was very good
Melvin Antonio Rodriguez Alvarado . 2024-03-07
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Excellant Food quality and service.
Shazia Akhtar . 2024-03-03
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Was there as a large party. The service from the lady on the night was fantastic. Unfortunately the food that came out of the kitchen kept coming out wrong. They did solve the problems, and thankfully we didn't have too many fussy eaters so in some cases we just made do.
Erten Yussuf . 2024-02-28
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Great experience 👍 thanks to the manager there today, 24/2/2024 he was so helpful 👍 and also the staffs I celebrated 🥳 my son's birthday 🎂 party today ,all kids were happy 😊 Thanks 👍 😊
Lisa Thomas . 2024-02-24
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The staff today at the Enfield branch were nothing short of superb. It was extremely busy with ALLOT of kids (including the 8 I had with me!) yet they all handled it with grace and patience and couldn’t have been more helpful. Very impressed.
Lia Kousoulou . 2024-02-15
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Got the order wrong and took an hour to bring 2 cookie dough desserts
Sarah . 2024-01-28
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Took our little one for her birthday party (she wanted the ice cream factory) REALLY helpful staff, kids had an amazing time.
Kevin Wiltshire . 2024-01-23
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Good value with unlimited salad and unlimited drink included
David Sunderland . 2024-01-19
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Really annoyed I ordered cookie dough with ice cream they sent just the cookie dough when I called the the restaurant they were like oh we run out! Well I paid for both and you send one that not my problem! Will not be ordering again!
Rahima . 2024-01-15
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Dissatisfied with the service staff were not attentive did not receive a warm welcome will not be going back
Vanessa Crosbie . 2024-01-14
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Staff warm welcome and smile and help. Overall the staff would encourage us to return they were very customer freindly and focused on really good customer service. Being met with a smile was really comforting and made kids happy.
Wisdom aka Wisdom . 2024-01-11
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Staff were fantastic! The food was mediocre.
Kalisha . 2024-01-04
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Waited way to long for my delivery
Micah . 2023-12-27
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Very nice And polite Staff. I will give 10/10
Umair ul Hassan . 2023-12-27
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Attended a birthday party. Janel was polite, friendly and helped to make the children have a good time. Would highly recommend.
Beatrice Adeogun . 2023-12-23
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I thought I would give Pizza Hut another try after many years of not going and my daughter wanted try it out. Where to start... Unwelcoming greeting, being told they don't take cash, having to order from a barcode on the table, poor (no) service, being asked for tip as part of the order process. I also thought it was expensive, but would have been happy if the pizza was passable. The pizza was one of the worst I have had. A frozen pizza would have been better.
Melo . 2023-12-22
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The staff were very dismissive and ignored me when I called for their attention. I called ahead to book a table but no table was ready when we arrived. We were asked to wait, even though the restaurant was empty. They cleaned the table and I noticed it was clean and asked can we sit now and the staff member as how many of u when we had already called ahead and told them when we walked in. The staff member said u have been here befor so u know what u r doing and walked off. I did say we may need help and was ignored from that point on. The staff were more concerned about chatting than helping
Amanda Dogan . 2023-12-09
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The main thing that upset me the most is that you have to order from the app. Its very impersonal and not friendly. The prices are disgusting I saw 2 couples leave. An individual pizza is £17.99 a medium is £29.99! The combos for 2 people is just under £50.... the salad bowls are small. 1 bottle of water is £2.99. It's dough with vegetables why are the prices so high... if you get a takeaway 2 large pizza's £20!!!!!!!
Maria Manoli . 2023-11-25
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Had a great meal after a long day! Pizza always tastes better in the restaurant. 🍕🍕🥤 😋
Barbara Wauchope . 2023-11-17
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Absolutely disappointing wait ages for service recommend go somewhere else
Kenny Martin . 2023-11-11
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Sophie was very kind and provided an excellent customer experience. She was very accommodative of our requirements as Muslims. I hope Pizza Hut recognise the shear amount of effort being brought to her day. We felt the difference. Stefan
STEFAN NAIDU . 2023-11-01
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Food was over priced, small portions and cold when it arrived but was delivered on time.
K . 2023-11-01
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Sufficient seating and food choice & availability. Good service from booking through to eating. 7 adults, 2 teens, 4 kids aged 5 or under.
Jeff Hecker . 2023-10-31
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Cold and soggy, had trouble deciding if the box was more tasty than the pizza. No point complaining to just eat as nothing ever comes of it.
l . 2023-10-27
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A Great place for a delicious meal
Sunil Thakker . 2023-10-26
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Food was nice, Service was great, Ume took great care of us, definitely would come back again..
Shannon Malik . 2023-10-21
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Great deep pan pizza and very friendly service. The restaurant was surprisingly quiet for a Sunday lunchtime, but we got a warm welcome and good service. Everything was clean and the salad bar fresh and full.
Jon Millwood . 2023-10-18
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My husband and I popped in for the buffet which was excellent. The lady serving kept it well topped up and the pasta was lovely. Recommended.
Susan Sullivan . 2023-10-14
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This was ok. Service was much more than I expected when you scan qr codes. The Manager was lovely and they were really pleasant
Reena Dookhee . 2023-10-08
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What service you have to order on a QR code. We had to send a cup of tea back it was only half a cup
Lord Commander (Routon Fang) . 2023-10-07
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Had a decent time with the family. Cannot go wrong with pizza only thing I would pick out is there is no waiter taking your order and you have to order through a qr code but if you are coming to restaurant than a waiter should take your orders
Vishant Joshi . 2023-10-02
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Lady called Nikki/Nicki is a God send. Made my lunch even more pleasant. Great lunch just before catching a movie 🎬
Don Deufemia . 2023-09-15
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I want to give a big shout out to Harry (manager) Sophie and Ume at the Enfield branch. You guys are were amazing, helpful, efficient and friendly. Great customer service provided for my daughters birthday. Awesome team 🙌🏾
MICHELLE WATSON . 2023-09-10
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You have to order and pay on your phone on a app. Not ideal for some people
valerie hasler . 2023-09-08
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Want for a buffet with my kids had a lovely afternoon not that we can eat much but nice when kids have a choice for £9.99 for kids Is definitely worth it also staff are really nice here
Aisha Ali . 2023-09-04
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Very nice, but when did pizza for 2 no extras no dessert cost £50? Could have ordered in for half the price!
Andy . 2023-08-28
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Attended on a Sunday, very quiet. Ordered as usual, food was ok, bur atmosphere was quiet. Air conditioning was on full blast, but informed that it cannot be adjusted as a single control for the kitchen and restaurant.
Christopher Kelly . 2023-08-27
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The tasty food, limitless drinks, fast response and welcoming from the staff is always a great reason to visit 'The Hut'. Comfortable seating and clean WCs too. Really good food. Appetising and filling.
Timur Kayabaşı . 2023-08-21
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Pizza is very good, sides are soggy and not worth ordering.
George . 2023-08-13
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The food was very good today actually, my Vegan pizza was the best it has ever been (Vegan Phepperoni) with a good amount of cheese (vast improvement), my sides were great, and the salad bar was fantastic today, everything fresh and full up so 10/10!🍕😋
Angel Visions . 2023-08-12
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Alam is a fantastic delivery man so polite kind and friendly I never even needed to walk to the door , his friendly and professional manner is what makes me come back to order so thank you for your amazing service from my time too you thank you
jada more . 2023-07-31
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Great meal out for the family. Really fun. Good value and tasty food. Loved the ice cream bar too!
richiemillion21 . 2023-07-22
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Great service from the staff here. We were on a school trip and they went out of their way to support and help us with our orders. We booked a table and was ready for us when we arrived and specially defrosted some pasta for a child. Would book here again
phil jellett . 2023-07-15
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Stephanie kept us entertained and topped up with pizza and garlic bread, very attentive and a great laugh. Great positive attitude. Delicious food! Cheesy garlic bread was to die for. From Janey!
Dear Dotty . 2023-07-11
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The food was good. Bottomless drinks are perfect for the family all you can eat
robert Rayson Fearon . 2023-07-08
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Would have ordered another drink for both and desert, but really couldn't be bothered to go on there terrible app again to order. So saved us £20. Can't imagine how much business they must lose out on!
My Old Stuff ! . 2023-07-06
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pizza was degusting, had left a note for no onions and food was cold !
A . 2023-07-03
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only giving one star because i can’t give 0 asked for garlic granules on my crust lady brought it out then went to ask the manager then said we can’t have it when it was clearly in our view then we asked to speak to the manager and he said we don’t have any when we clearly saw it. won’t be going back
leah moran . 2023-06-10
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Hadn't eaten in for a, while took son for a treat. Seemed overly expensive for a pizza ???? Service was good and friendly, ordering for yourself from your phone seemed pointless, far easier to just tell someone what you want!
isaac lazarus (Isaac) . 2023-05-16
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Staff member named Sophie was very helpful when i was there, very sweet and bubbly
Anna Kastrati . 2023-05-12
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Not too short about hygiene the gems toilets definitely need looking at more often and tables are not wiped down often enough makes you wonder what's going on behind the counter
ergul fetti . 2023-05-06
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The pizza it self was great. However in house experience and salad bar awful. Better off ordering take away as the eat in experience is still stuck in the covid period. * salad bar was awful. Stock was stale and dried up. Lettuce was even blackening. *pizza good. *no one to seat us or go through the menu. Still in the covid mind. using qr codes with a highly disfunction website for android phones. Felt as welcome as someone sitting next to me on a train. Worst place for a birthday. *had to keep reminding the staff to bring desert and missing drinking glasses and sides. *staff didn't have any logo uniform. I coundnt tell who was the staff and customer.
Tengiz Cengiz . 2023-05-05
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Great place, only negative can be noisy kids (but it's a family place, this is hardly their fault). Staff are friendly and efficient, prices are decent, serving speed is good. Solid place to eat! Still very good despite the pandemic, too, they now use at table ordering.
Scott “DeathBoy” Lamb . 2023-04-02
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What’s the point of ordering online when I’m in the restaurant, terrible concept.
lakis kakouris . 2023-03-28
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Nice restaurant salad bar .they do also refills. More of a selection on the pizza s would be good.. I thought could of been less cheese. Its self pay on the app.
Andrew Avanzato . 2023-03-26
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My family and I decided to do a meal deal with two pizzas and two sides: vegetarian pizza & pepperoni pizzas, onion rings, and cheese bites. Not only were we given garlic bread instead of the cheese bites, but our vegetarian pizza looked like someone had thrown it in the bin, fished it back out, and then delivered it to us—not only was it hopelessly mangled (see photos) but it was also barely room temperature. Absolutely would not order delivery from this location again, and if I could give zero stars, I would.
Elizabeth Lamb . 2023-03-23
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Giving one stare only as is really bad communication with staff. We try to book birthday party 2 weeks before birthday and talked face to face in restaurant. All was good and they accepted time and amount of the people. Than just one day before party my wife went to double check if is all good. What was happen the party time was change from 2 o’clock on 12 o’clock. But manager say it will be fine. Than I call again on the evening before and they say “we can’t do it at 14 as to many people and be to busy. I’m asking really now…….? Be carful with bookings there
adrian r . 2023-03-22
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Came here for my daughter’s 9th birthday with a few of her friends and we all loved the Pizza Hut experience. We was greeted by Chloe and she was welcoming, very polite and helpful. Pizza and salad was banging as you would expect from Pizza Hut. Definitely be going back.
paul ingleby . 2023-03-19
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Pizza Hut has completely gone down hill. Terrible Terrible Pizzas!!! The dough they use is obviously years old! Also Very disappointed in the customer service as-well as the cleanness. Never going back!!!
Chrisón Dhill . 2023-03-13
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83 Opinions
I just ordered some food from this place through Ubereats and everything tasted expired and stale, especially the patty and coco bread. The Patty actually had little white stuff inside of it when I opened it up, I had to bin everything. I have just read some similar reviews and now I regret not reading the reviews before ordering. I rarely ever leave reviews but this seem to be a recurring issue (based on the reviews) and they are putting people’s health at risk.