Based on 775 opinions finded in 2 websites
Based on 775 opinions finded in 2 websites
Nº 357 in 599 in Solihull
Opinions
ReyanR provided amazing service, he was very kind in helping us set up the kids on high chairs and helping whenever we needed it. He would check to make sure on several occasions that everything was okay, Will definitely come again, thank you x
Sania H . 2025-04-19
MORE AT Google
Great service! We had a waiter called Reyan who was absolutely brilliant! He was so friendly and went above and beyond for us all! Thank you so much ! We will definitely be back!
Hope McCracken . 2025-04-15
MORE AT Google
Both staff members were brilliant Meg And Rehan excellent service very friendly
Sofiya Khan . 2025-04-15
MORE AT Google
Fab place for families ...they do some really good deals especially in the week. The staff was lovely the place was clean and the food was delicious with not a long wait ☺️
Emma Murray . 2025-04-13
MORE AT Google
Our waitress, Elleana, was very kind and helpful, she provided a great customer experience.
Hilda Rodríguez . 2025-04-10
MORE AT Google
The food was amazing and the service was excellent as well. I found the staff to be very friendly and helpful. Thanks Elleana
Yasser Abdelhafeez . 2025-04-08
MORE AT Google
Elleana was amazing. Looked after us and was amazing. Food was great and the unlimited options was great value
Michael Byrne . 2025-04-08
MORE AT Google
Great food and Tanisha and Trishan were super friendly
Ab Mc . 2025-04-06
MORE AT Google
Great service from Trishan and Tanisha! The kids had a fabulous time too!
Sophia Toth . 2025-04-06
MORE AT Google
Had an amazing visit at the Solihull Pizza Hut! Great customer service from Trishan and the team :) Will be coming back again soon!
Hamza Iqbal . 2025-04-06
MORE AT Google
Very fast service, well stocked salad bar and really friendly staff. Trishan and Tanisha were especially attentive. Love the change to the QR code order and payment system, I wish more places did it!
Hayley Cartwright . 2025-04-06
MORE AT Google
The food was delicious, we had the pepperoni feast pizza as a meal deal. The new chicken tenders were a great side addition. The staff were super friendly and we were served by Tanisha who was very helpful.
Emma . 2025-04-06
MORE AT Google
Trishan and Ellie were both friendly and approachable. They made us feel welcome. Food arrived fairly quickly. Food was lovely as usual. Happily recommend this branch
Rudaw Rashid . 2025-04-05
MORE AT Google
Nice afternoon buffet at Pizza Hut touchwood, food fresh and looked after exceptionally well by Reyan, kind and hospitable. Was a pleasure. Thanks so much!!
Adriano Vitolo . 2025-03-28
MORE AT Google
We had a fab time. The food and service was fantastic. Great deal for kids who can make their own ice cream. Reyan was our server and was amazing.
Jess Brabant . 2025-03-26
MORE AT Google
Just a wonderful experience as always. Chicken fajita as always Elleana was the sweetest and sooo helpful.
Ritika Gill . 2025-03-25
MORE AT Google
Elleana was very helpful,polite and catered to our needs
lisa dumigan . 2025-03-25
MORE AT Google
Delicious as always! Service was great 👍🏼 Elleana was so friendly and accommodating 💗
Rupali Morris . 2025-03-25
MORE AT Google
Thanks to Rehan and team for great service and lovely food.
jrd168 . 2025-03-24
MORE AT Google
Reyan was a great server who was very plesasant. He provided great service. He should be commended
sonny gohil . 2025-03-24
MORE AT Google
Great service from Elleana and Tanisha 👌👌👌👌👌
Amit . 2025-03-22
MORE AT Google
Food was great, and arrived quickly. Overall very pleasant service from Elleana and Tanisha as well.
Michael Sweeney . 2025-03-22
MORE AT Google
Elleana and Tanisha were very helpful. Good food
Chris Ruane . 2025-03-22
MORE AT Google
Eleanor was lovely and provided quick service
Mel Kang . 2025-03-21
MORE AT Google
We had pizza before going to the cinema and the staff were all lovely and checked we were ok. Will be going again
Laura Ann . 2025-03-21
MORE AT Google
Five of us visited Pizza hut Solihull. The ordering system is a joke and totally unnecessary. Scanning the code on the table and then trying to sort through the menu with a buffering mobile signal whilst staff approach several times to see if you need help. Why not try something progressive and use the staff to take the order which in turn provides people to people contact and gets the order in more quickly ànd efficiently. I wonder why the restaurant was empty. However Staff were excellent and the food very good otherwise the score would be zero for the ordering process Wake up Pizza hut
john Brown . 2025-03-12
MORE AT Google
Very poor all round, bland pizza, worst fries I've eaten salad bar was desolate, especially for the price may aswell stay home and make your own. Havnt been Pizza hut in years and will never be going again. Stomach feels rotten this morning. 🤢
Liam Walsh . 2025-03-09
MORE AT Google
The food and services are good here located at Touchwood Centre, Solihull . And I would like to emphasise your staff named Reyan, he is so kind, helpful, polite and considerate to both of us (i.e. my wife and I). It was really nice experience to have good food and to enjoy friendly environment here for us.
Kin Wah SO . 2025-03-07
MORE AT Google
Megan was amazing - friendly, helpful and lovely. Thank you! You made coming to Pizza Hut a pleasure :)
Al Booth . 2025-03-07
MORE AT Google
fast and friendly service, great food and great deals!
Mia Gray . 2025-03-06
MORE AT Google
It’s was really nice food and the pudding was amazing! Elleana was really nice and kind and she served us really kindly. I liked the ice cream and pink sprinkles ( comments from the children 8 and 9 )
Jayde Perrins . 2025-03-06
MORE AT Google
Elleana was very friendly and helpful. The ordering app was very slow to work though!
Sophie Harris . 2025-03-04
MORE AT Google
Very disappointed with the experience in regards to how to order the food, it was quite difficult to set up the app. We were told on entering that it was app order only despite us only being the 2 people in. I wanted some more salad however as we started our pizza they started to clean the salad away. Food was nice but the experience from walking in from the front of house left a little too be desired
Andrew Shenton . 2025-03-02
MORE AT Google
the food I had today was excellent, arrived very quickly, the service was great, good tasted lovely
Dillon Fernandes . 2025-03-01
MORE AT Google
So I am a regular with my family to go to Pizza Hut every now and then especially mid weeks or buffet however it was an exceptional this time around simply because of The gentleman called Harrison who works there and he is super efficient and super grateful. Alone on the floor All the best to him. Super hard worker
Hamza Farid . 2025-02-24
MORE AT Google
Food was ok, but it is in no way acceptable to wait 20+ minutes for one of your pizzas to arrive. Would have absolutely tried to negotiate a reduction in price, but as we had already paid (and the restaurant was clearly short staffed and struggling), I decided to just leave.
Alison Norris . 2025-02-18
MORE AT Google
Courtney served us and was fantastic. Really good with all the kids.
David Taylor . 2025-02-16
MORE AT Google
Friendly staff, super welcoming to the whole family and worked super hard to make our visit really enjoyable!
Lapworth Cricket . 2025-02-12
MORE AT Google
Elleana gave fantastic service highly recommend - service with a smile
Jaweria Ali-Sawyer . 2025-02-11
MORE AT Google
Ellie was brilliant. Excellent service.
josh singh . 2025-02-11
MORE AT Google
Friendly and quick service for a lovely pizza and of course great unlimited salad
Elizabeth Me . 2025-02-11
MORE AT Google
We've been visiting Pizza Hut for thirty plus years and it's still got it. Had a great evening and tried the Nduja and Pepperoni special which was really excellent Elleana really did a great job looking after us. Keep doing what you do
Harry Siggs . 2025-02-11
MORE AT Google
Great service, Elleana was excellent and v helpful.
Hassan Hussain . 2025-02-11
MORE AT Google
Ellie was super, brilliant service
Diwan Dhami . 2025-02-11
MORE AT Google
Great service from Elleana who was very friendly!
mahreen khan . 2025-02-04
MORE AT Google
Great relaxing current music at right sound level. Pizzas surprisingly tasty and bases with a slight crunch. And not forgetting free side dishes of all sorts of lovely things collected by yourself as in a buffet, whilst waiting the short time for your pizza. Waitress Elleana very helpful and sweet. Good experience all round.
Tony Sparrow . 2025-02-04
MORE AT Google
Eleanor ( the Solihull branch ) was very attentive and helpful. Helped me order on the QRcode. ,hardworking member of staff, as even when no customers, she continued clean, refil and speak to the children.
Teresa leach . 2025-02-04
MORE AT Google
I would like to acknowledge how impressed I was with Reyan. He greeted us warmly and explained the children’s meal,noting that we were in a hurry. Service was good - and all done with a smile. The ice cream choice had to be changed to a brownie to allow us to take out but nothing was too much trouble- even filling up a bottle. I told him that people like him make a difference to customers returning. My first visit and impressed. Children’s meal very good value and good selection of food/drinks.
Sue McDermott . 2025-02-03
MORE AT Google
This place has gone downhill, it was understaffed, over-priced and generally underwhelming. It used to be a standard birthday outing but not again I fear. We ordered two identical pizzas and they were totally different and the waiter had no idea why. The vegan pizza was not good.
Shaun Casey . 2025-02-02
MORE AT Google
Super busy lunch time but the 4 girls (that I could see) did so well to make sure everyone was tended too. Really great service and generally so friendly! Food was great too 🤍
Nuala Hall . 2025-02-01
MORE AT Google
Wonderful service from Elleana.
Kerry Bruce . 2025-02-01
MORE AT Google
Elleana was our wonderful server Asking if our orders were fine, etcetera Would recommend to eat here
Zhi . 2025-02-01
MORE AT Google
Was an initial mix-up in the kitchen causing my partner to wait longer for her food, however excellent customer service refunded entire bill. Very happy with this :)
SamYouEll . 2025-02-01
MORE AT Google
My sister and I visited the Solihull branch yesterday lunch time. It was surprisingly quiet and a very friendly atmosphere, the food was fresh and service I must say was impeccable... a big shout out to Harrison whom served us. Very friendly, welcoming and professional thank you again HHarrison for making our experience that much enjoyable 😀
Zillay . 2025-01-31
MORE AT Google
Harrison served my sister and I when we visited the Solihull branch. He was absolutely fabulous from start to finish and his customer service was impeccable. Thank you!
Lydia . 2025-01-31
MORE AT Google
So helpful, quick and just lovely. Would definitely recommend
Charn Conway . 2025-01-24
MORE AT Google
Staff were so helpful and willing to help when the app didn't work will happily come again
Joshua Hauff . 2025-01-23
MORE AT Google
The colleague who served us was excellent very happy
Viren Lavingia . 2025-01-21
MORE AT Google
always get the same table very time we eat at pizza hut. great for kids.
singh deep . 2025-01-21
MORE AT Google
tiny side orders, bland doughy pizza.
Edward . 2025-01-20
MORE AT Just Eat
Food was good, service was terrible!!
J & J Kerkin Contractors . 2025-01-16
MORE AT Google
Fantastic service every single time from Megan. Always looks after us girls. Always accommodating. Food is fresh. Excellent customer service. Would definitely recommend.
super girl . 2025-01-16
MORE AT Google
The staff were absolutely lovely , I was seated by the lovely Demi who was very kind and helpfuland the lady that looked after my table there was Meg and she was such a sweetheart and really ensured my time there was pleasant, as I was eating alone and nervous Meg was really attentive in making sure I was ok and had all I needed, such a lovely lady. The food was great and I'd definitely go back to dine here again. So thank you to Meg and Demi 💞
Laurie Corey . 2025-01-15
MORE AT Google
Elleana served us well this evening. I really enjoyed the customer service. Thank you for making it a wonderful experience for my children's first visit. We hope to come again soon.
Sadef Bi . 2025-01-07
MORE AT Google
Bottomless brunch with family pizza was delicious as always and very well stocked up our waitress was megan didnt stop working the whole time we were there very helpfull will definatly return
Claire No surname . 2025-01-07
MORE AT Google
Meg was polite and gave us great customer service
S G . 2025-01-06
MORE AT Google
You have to pay by card - you can't have a waiter take your order, you have to do it on your phone. I explained my phone was broken & I was told to try! Hardly any pizzas out on the buffet & the salad cart was in a mess. We ended up leaving
Jude Ellis . 2025-01-06
MORE AT Google
Food was great and the lady serving us was great but it took us 15 minutes to order due to the WiFi situation. It was very quiet and the toilets were freezing.
David Grant . 2025-01-05
MORE AT Google
I loved the magirita pizza and the cheese garlic bread
Brandon Poon . 2025-01-05
MORE AT Google
Lovely staff, great food!! Recommended!!
Gary Williams . 2025-01-02
MORE AT Google
Ill give it 3 weeks and it will be gone. All the money I'll.never go there again. I felt like I was in the future but living in the past. I'm going there're to moz to kick off I'm so mad
gary hay . 2025-01-01
MORE AT Google
We had a great time our server Elleana was amazing really sweet and helpfull
Aisha Imaan . 2024-12-31
MORE AT Google
Lovely staff, very kind and friendly to our daughter.
M Letts . 2024-12-31
MORE AT Google
Trishan was great with the service and was great with explaining how everything works. Explained all the food as i’m not able to eat non halal food but made sure that i knew exactly what is what :)
David1G . 2024-12-30
MORE AT Google
Had trouble with a voucher that we wanted to use for the meal but thanks to the great service of Trishan and Megan, all was sorted and we was then able to enjoy some very tasty food.
Leah Fisher . 2024-12-30
MORE AT Google
It’s always an amazing experience coming into the Solihul Pizza Hut. It’s a real family atmosphere with the bonus of delicious quality pizza’s, pasta’s and desserts and the most wonderful staff that go up and beyond for all of there customers.
faiza butt . 2024-12-27
MORE AT Google
Elleana was a brilliant server she was so polite efficient and accommodating and went over and above. 5* service and food, thank you
Alexia Loughran . 2024-12-19
MORE AT Google
cold food half of it missing from order
Jamie . 2024-12-19
MORE AT Just Eat
I recently visited Pizza Hut and had the pleasure of interacting with Trishan, the manager. His exceptional customer service and attention to detail truly stood out. Trishan was incredibly welcoming and ensured that our dining experience was top-notch. He handled everything with professionalism and a friendly demeanor, making us feel valued and well taken care of. The restaurant was clean, the food was delicious, and the service was prompt, all thanks to Trishan's excellent management. I highly recommend visiting this Pizza Hut location and experiencing the outstanding service provided by Trishan and his team.
John Doe . 2024-12-19
MORE AT Google
Server Harrison was amazing definitely deserves some credit he made are experience so much better thankyou
Tia Gould . 2024-12-18
MORE AT Google
Very pleasant experience. Really liked my pizza.
Lee Freeman . 2024-12-18
MORE AT Google
Lovely service manager called trishan was great and hospitable. The staff were also lovely thank you guys for a wonderful experience.
Suban Aftab . 2024-12-18
MORE AT Google
Staff was super friendly and helpful
Kostas K . 2024-12-18
MORE AT Google
Excellent service from Courtney and Ben on Monday ⭐️⭐️⭐️⭐️⭐️
Rory Coughlan . 2024-12-17
MORE AT Google
Absolutely splendid dining experiences, probably the best ever Pizza Hut in the country. The service was impeccable especially to note of the excellent service received by Evie, she is a credit to this restaurant. Keep up the good work!
S Ubaid . 2024-12-17
MORE AT Google
Great experience, manager was super helpful and went out of his way to help us. Thanks so much
Ben C . 2024-12-17
MORE AT Google
All staff very pleasant. Had the buffet pizza deal. Well recommended. Well looked after by Demi. Very pleasant and helpful.
Hazel Jacobs . 2024-12-15
MORE AT Google
We ordered a large order for our school fair and they were ready on time and absolutely delicious. They gave us great service and confirmed in advance that the order would be ready for collection on time. We would definitely recommend them.
D. Mantovani . 2024-12-15
MORE AT Google
Used to love pizza hut but after going today, I won't be going back. Had to order on those awful apps. The salad bar was dismal. Hardly any cheese on the pizza. Very disappointing and they still asked for a tip
Stella Morgan . 2024-12-15
MORE AT Google
Stopped by after Xmas shopping today and we were so impressed by the service here. Haven’t been in for a while so didn’t know what to expect but demiann and the other staff were amazing, will defo be back. I recommend the cookie dough it was delicious x
Lily Green . 2024-12-14
MORE AT Google
Went for a lunch Buffett great service and food was also good. Staff were friendly and helpful. Will definitely be visiting again soon.
Pam Chohan . 2024-12-14
MORE AT Google
Pizzas looked great and staff were friendly
Patricia Stevens . 2024-12-14
MORE AT Google
Amazing service, excellent food.
Luke Berens . 2024-12-12
MORE AT Google
everything is cold...there is no resemblance of warmth from anything at all which is awful considering how long the wait was to get food.
Kelly . 2024-12-12
MORE AT Just Eat
Popped in for an early dinner with my daughter and had a lovely experience. The food was hot and tasty and Elleana looked after us really well 🤩
Shelley Wilson . 2024-12-12
MORE AT Google
Megan was incredibly attentive and helpful with my and my friend ordering. 10/10 service couldn't recommend more.
Charlie Renenhan . 2024-12-10
MORE AT Google
Megan was great. Very helpful and sweet.
saara k . 2024-12-10
MORE AT Google
Went with my 2 kids today during the buffet, served by Demi she was amazing very friendly and attentive, would have been nice to see the manager attempt to help her more. Food was nice abit pricey but thats what Id expect nowadays.
Bcfc Kro . 2024-12-10
MORE AT Google
Had the pleasure of being seen to by Harrison, amazing staff member who was extremely polite and welcoming and was happy to help with anything we needed!! Will definitely be returning due to his amazing customer service!!
Faith Hussain . 2024-11-16
MORE AT Google
Well, what can I say... This is the first time I have ever gotten food from this pizza hut... and it was disgusting. We got take away and I paid for extra cheese and toppings. Spent almost £40 for me and my husband and there was barely any cheese on it... the bread was supposed to be a thin crust and it was thick and stodgy and I tried it and now I feel sick... I am so disappointed as this was supposed to be a treat. Top it all off we got sides and they forgot to give me all our dipping Sauces... The staff were nice but I was so disappointed. And the chicken dipper things were so disgusting and had more breadcrumbs them chicken. I can't believe how disappointed I was :( I went home and made something else to eat... once I stopped feeling sick.. what happened ! 😕 all this food is now going in the bin I guess.
Kat CherryBlossom . 2024-11-04
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
191 Opinions
Food had a strange taste even the curry sauce tasted zesty. The chips were anaemic disappointing
2052 Opinions
Went in tonight before T&D, it was rammed. Had to wait for a table but sat outside and had a drink. Taken to a table after about 20mins, Hollie served us. She got the drinks ordered before we ran out. Food was ordered and didn’t disappoint! Even had room for desserts. Will be back 😄
616 Opinions
Thank you to the Railway Tavern for a great Sunday lunch today. We had a special family celebration and the pub was the perfect location. Great food, friendly service and a warm welcome from the staff. Definitely recommend this pub if you want quality food, good value and great service.