Pizza Hut Restaurants in Croydon

Great Customer service A* Food was freshly made.

It's one of the bigger pizza hut in Greater London area. We have diner here several times as a family. Food is like any other pizza hut. Service can vary from excellent to poor depending on staff's mood. Salad bar is almost never fully stocked. They can definitely improve in cleanliness of the facilities department.

The manager Lancelot was incredibly helpful and courteous. The wrong pizza was made for me following my order and without hesitation he put it right. He always goes above and beyond at every visit we have made and is truly lovely. He is an asset to the restaurant.

Not the best Pizza hut. One staff in trainers and jogging trousers looking less than smart. Food ok. Service ok.

Amazing service and the staff where really helpful!

Food was great and service was excellent. The staff was so welcoming and friendly.

Came with family. No service; ordered with QR code, buffet where we had to wait for pizzas. Nobody brought our plates to us so u had to find them myself. Table for 12 next to us covered in litter not cleared the whole time we were there. Understaffed. Zero atmosphere. We left a teddy there by mistake and when I rang they told me they had found it but when I returned to collect it had been thrown out. Kind of place that exists only the fleece desperate parents

pizza was squashed and not round ice cream was melted, could have been prepared quicker and it kept changing the time of the delivery time.

By watching the map, the driver went the long way and stopped at a petrol garage. I asked why he was so late and went the long way he said he wanted to get some petrol. He should of done that before he picked up our food or got it after our drop. He did not apologise. There are two petrol garages by my house also. Our food is cold and having to put in the oven to be able to eat.

Antonella gave my pals and I the most outstanding, groundbreaking service, she has changed my life, i don’t want to be served by anyone but her ever again. Thank you Antonella, we will miss you & your service, god bless x

freezing cold pizza and garlic bread , couldn’t eat and thrown in bin

Great service! Thank you Antonella. Always love it here

Normally the pizzas and garlic bread are really nice from here but today was a major let down. I was following the guy on the map and instead of coming to us who were much closer to the Colannades, instead he chose to go over to South Croydon first which was going really out of the way which meant when he did arrive our food was actually cold and the pizzas and garlic bread were actually burnt so not a good meal today unfortunately for the amount of money that we paid for it.

Not a wide range of pizzas on the.buffet

The atmosphere and restaurant were absolutely magnificent and the staff Emma was polite and friendly

I recently visited Pizza Hut for a dine-in experience, and overall, it was good. However, I was disappointed with the main course. I paid extra for cheese on my pizza, but there was hardly any cheese on it. If I’m paying extra, I expect more cheese to be added. Additionally, while the salad bar is “all-you-can-eat,” the vegetable pizza had very few toppings, which was disappointing.

The kids LOVED the food. Typical kids options, so not a 5 star for the parents but still very nice. We loved that they have a salad bar.

Decent branch of this very popular pizza chain. Staff are friendly even if busy. A mixture of music played throughout. Was on here for about two and a half hours on my most recent visit at the weekend.

Food was nice once we warmed it up because it was cold by the time it reached us as it took so long to arrive. Was following the driver on the map and he went a really long way round to our property, I didn’t think it was ever going to arrive.

The staff were brilliant. They looked after our large group of 10 guests and made sure we had a pleasurable experience. Highly recommend.

Very kind staff - very accommodating and friendly. Would definitely recommend

I have ordered a bottle of tango and a bottle of 7up has been delivered to me. I am very disappointed as no one drinks 7up in my house😡

My Overall Experience I recently visited the Pizza Hut in Croydon and had a delightful experience! The warm and inviting atmosphere made it a perfect spot for family gatherings or casual dining with friends. The restaurant was clean and well-maintained, adding to the positive vibe. Food Quality The menu offered a fantastic variety of pizzas, and I was particularly impressed with the freshness of the ingredients. I chose the Hot ‘N’ Spicy Chicken pizza, perfected with just the right spice. The crust was fluffy and delicious, perfectly complementing the rich tomato sauce and gooey cheese. The unlimited salad bar also provided a great selection of fresh toppings that enhanced my meal. Service The staff were friendly and attentive throughout my visit. They made sure that I had everything I needed without being intrusive. It’s always nice when you feel valued as a customer, and this team certainly delivered on that front. The supervisor was a great sale. I don't remember his name, but he has a dark complexion and is slim. You're a wonderful person. You know your work and should have your own business one day. Good work ethic Value for Money Considering the quality of food and service, I found the prices to be reasonable. The lunch buffet option is particularly appealing for those looking to enjoy multiple flavours at an affordable price.

Love the staff here! They go out of their way - especially San - pizza is good too! Parking can be an issue sometimes but worth the visit!

Always a must when we are in the area

The restaurant is absolutely fine, nothing wrong with it! It's just there may have been a kids party?? so there was kids running around, screaming, mess all over the floors. Absolutely not the restaurants or staffs fault. Also there may have been a staff shortage? Because I saw only a few people working with a very packed restaurant. The staff did as well as they could for sure. Food was fine, it's pizza hut at the end of the day! Not ideal for a quiet mid week date night. Maybe come during the day with friends.

We had a meal on Sunday afternoon and have been served by Antonela went above and beyond to make us have a very good experience whilst in the restaurant. The food and atmosphere were very good too. Thank you Antonela and all the staff at Pizza Hut for such a good experience!

Food arrived cold. All of it. Delivery guy was nice, not blaming him.

Thank you Antonella and the manager for the great service you gave to us. My niece had a fabulous birthday once again and you’ve made her the happiest girl !!!

Really good service and pizza for the kids

We ate the most delicious pizza here. Very delicious food, carefully prepared!!! Nice service😊

Best customer service from Mike..thanks so much.. looking forward for the next visit Really wish there are more vegetarian pizza options in the buffet..veggie supreme must contain more toppings..love the fluffiness though

Pizza was super fresh and tasty. We had half veggie supreme and half a pep and chose the cheesy bites. Apart from the pizza, the staff had cool vibes, Shout out to Antonela, Millie and Lanc!!!

We’ve celebrated a birthday party here on the 25/9. Absolute best ever service! Friendly and amazing staff! I have to give special credit to LANCE and ANTONELA for making our evening THE BEST!!! LANCE was super amazing, warm and very welcoming. He took time to interact with our children and spend time to check on each and every one of us! Such an amazing warm person. LANCE was on top of screening and making sure no one gets an allergic reaction, loved it! ANTONELA made sure our table was receiving good care, on time and she even checked in on us regularly to make sure we received our food on time and happy with the food and everything! We can’t thank you enough for this amazing experience and this has been the best ever restaurant to serve us well. We would definitely be visiting more just to experience this wonderful service! Enjoy your trip ANTONELA and LANCE we would love to see more of you ♥️ Thank you both ♥️

I'd say we went as soon as it opened. Ate unlimited buffet of pizza and salad. Mostly self service for the food, ordered on an app. Waiter was very friendly in asking if we needed anything else. Came by regularly to clear unwanted plates too.

Pleasant experience workers are nice! Would definitely come again.

Standard pizza hut . It was nice and I enjoyed every crum.

I can’t remember the lady name who helped us yesterday but her service was exceptional made us feel welcomed , checked on our friends child and also was just really nice. The food was nice and the atmosphere was too. All staff members were really welcoming and made us feel comfortable

Antonela was amazing friendly helpful and made sure we had a great experience. Would recommend and definitely revisiting this restaurant.

Food was lovely and hot kids absolutely loved the ice cream factory antonela was our server very happy and chatty thanks for your kind service 😀 can't wait for next visit 😀 she is a assit to the company

Food was amazing and came out hot kids loved the ice cream maker server was Mike he was very polite and smiley

Excellent service from our server today Emmanuel. She was extremely accommodating especially with children and went above and beyond her duty. Given this level of service today I make this pizza hut a regular going forward. Please pizza hut head office give a raise/award this is how impressed I was.

I never received this delivery .I want a full refund

The lunch buffet was good, variety of pizzas and salads was lovely. Waiting staff were fab and made us feel very welcome. Would definitely recommend.

The free kids meal meant that we could eat at pizza hut today otherwise I would have to go elsewhere. Having 3 children means it can be very awkward sometimes getting deals but the manager and waiter were the best in helping me. Thank you

Pizza Hut make a big fuss of Gluten free Bases - however none are available during the up to 3pm buffet and you have to order this from the main menu - I get that GF would never be just put out but surely the Buffet deal could include a made to order small GF pizza of choice?

Love the table ordering and overall vibe/music. Team member Mike and a lady who I think was the manager both lovely

Staff gave off a great vibe. Clean restaurant.

We popped in on our way home back to Torquay yesterday evening. The food was as good as ever as we have been to Pizzahut quite a few times before but at other branches. The difference at that this branch is Emma!!! The other staff were very good aswell but Emma is an absolute rockstar in customer service. She is instantly amazing, welcoming us with her huge smile and happy demeanour. You can just see that she wants you to thoroughly enjoy your visit at this pizza hut. My wife joked during our visit that there is good service and then way up there is ‘Emma service’!!! We visit family in this area quite often and we will definitely visit here again and hopefully get more of Emma’s amazing service. It does make all the difference! Thank you Emma from the Torquay couple x

Order pizza, which you would expect to be hot as it is supposed to be freshly cooked. However, it was warm to the state that I could hold the pan. How long ago had it been, When was it cooked?

Cost cutting has ruined PH. Pizza toppings were not great, the salad bar lacked selection and freshness, ice cream tasted watered down. PH is dead. RIP. Service was good though, staff are excellent given the swill they're forced to peddle.

Treat for the children....many happy faces.😀

Thank Xavier and his team for awesome customer service. Absolutely made my experience amazing

Great options to keep the kids especially happy. Good option to make make thier own ice cream and activity sheets.

Nice and friendly service. The pizza were good too.

I recently visited this place hoping to enjoy a beer, only to find out they wouldn't serve it without ordering food. So, I ordered a portion of fries along with a 330 ml beer. Unfortunately, the beer was served hot, and despite receiving a cold glass, it didn't help. The overall experience was disappointing, marked by poor management and poor service. Not worth the money spent. I wouldn't recommend this place to anyone. Zero stars. Table no. 4 ---

Buffet was practical for group, space was ample and airy. Food was warm and tasty, different drinks available, ice cream station was ace and friendly staff. Thanks guys

Order came up as delievered but never arrived.

Still in my opinion the best pizza hut in the UK but boy does it need a make over very tired

Customer service and food was amazing. The restaurant provides a lovely homely feel and the staff as always go above and beyond expectations.

Very friendly staff and very tasty meals.

My experience at this branch of Pizza Hut was really good. Your meal can be ordered using the Pizza Hut website. This may prove difficult for individuals who are not tech savvy. However The manager was able to assist with the order. I also observed that the manager assisted other customers who experienced difficulty making orders. I am not a great fan of pizzas, but the pizza base used was okay, and I enjoyed my meal. I would recommend the chicken wings; they are tasty. The salad selection has a good variety of salads to choose from. It was fresh and good value for money. The restaurant is a good size, it is spacious, all on one kevel and can easily seat large groups. There are ample car parking spaces, which makes dining here convenient.

We received the wrong order I would like this rectified now!

bottomless buffet, variety of pizzas to choose from. nicely kept warmed. love love the crust..

Great lunch time buffet with vegetarian options. Lovely staff there too.

What a great hospitality and generous staff. Loved the food and ambiance… Thank you Emma for the great experience and lip smacking suggestions 🤟🏼 Must try chocolate chips cookie dough 😉

To be honest I was a bit disappointed. There was so much waste on everybody's tables. If the pizzas were given topping that went to the edge this wouldn't happen but there was heaps of crust leftover on every single table. You just can't eat dough bread without something on top of it.

Wings where soft and bouncy and the pizza from the buffet was very dry, also the ice cream station looked so unclean and I didn't even attempt to eat the ice cream. Service was very good and the staff where very attentive

The staff is good depending on the mood they are on the day but I gave them 5 Stars because because I was late for the buffet few times with my son but they still let me do the buffet that's very nice of them

Obviously this restaurant is more for children so I wouldn’t recommend if you are wanting a quiet bite to eat the service is really good but personally do not think it’s value for money you get a far nicer pizza at pizza express for the same money. Not my first choice

Good food, friendly, professional staff & reasonably priced.

Very good service and customer service 👏🏾

Pizzas always good from Pizza Hut. But eat in for a change, Emma and Lancelot where excellent. Happy and helpful.

I've always been a massive fan of pizza hut but on this occasion I realised prices have gone up so much ......that for a party of four adults the cost of a buffet with drinks was extremely high

Pizza hut in general has gone downhill and is over priced now. No grated cheese for the pizza and no label on the sauces for the salad bar. No proper sweets for the ice cream like there used to be, now it's just sprinkles and choc chips. Ice and water machine not working. The bottomless squash for the kids is tap water and juice. The flavour of the food was nice and our server Emma was lovely.

Great service and food for an early lunch with the kids. Lancelot and Paulina did amazing looking after us during our visit.

Pizza's here are quite nice. I went for the deep pan loaded pepperoni feast with triple cheese and added mushrooms. The 'individual' pizzas are quite small. The pizza seemed to not have as much cheese as I had expected (considering the name pizza hut has given it) but the pizza still tasted good. The salad bar is the highlight really, lots of choice and mostly fresh. Very happy they include jalapenos and the sauces are all very good. I was disappointed with the new side, hot honey chicken bites. Not much flavour (only a tiny drizzle of the hot honey glaze) and the chicken itself was very dry. I recommend that be avoided. The lasagne was quite nice though, the sauce more beefy than I am used to but not bad at all. The greatest strength of this pizza hut branch is the staff. They are very friendly, helpful and quite funny. Pizza Hut has a good team here. Overall a pleasant experience and worth the visit.

They had deal of adult meal and kids free Buffett. Seemed like a good deal but ice cream not included like usual buffet but we have to pay £6 extra if needed! No mention of this and plays on kids asking and parent not knowing! Also I don’t eat cheese of any kind and they have always exchanged for another topping. Yesterday they said they can’t do tgst as cheese is not a topping!! Pizza Hut , take heed. There are so pizza places with deals. This attitude needs addressing. I’m happy for you to contact me. I can explain further.

The food was delivered late and ice cold not even slightly warm not edible. Very disappointed.

We had a lunch here after during Easter break and it was lovely. The manager and his female team made us laugh, were so kinds and attentive and our food was perfect! I have not been to Pizza Hut for years so even I was excited to still see the salad bar and ice cream machine 🫣. The kids had a great time and I’ve promised to take them back so they can have their ice cream and sprinkles.

We visited on Good Friday and I thought it would be busy. Not too busy, manager sat us down with a big enough space for my pushchair. Also said I had a dairy intolerance so he bought over the allergy booklet which was great (even though I knew what I was going to have). Our waiter... what can I say, his name was Lancelot. Brilliant guy, best service I've had ever in a pizza hut. So attentive, friendly, helpful and hardworking. He seemed to be running around doing so much while the other waitress just plodded about. So glad we had him, made our time there so much nicer. The food was lovely, the deal we got for £24.99 individual pizza, side, drink and dessert was excellent (vegan cheesecake was incredible). Salad bar was perfect too. Definitely will be returning!

The service of both the waitress (Sen) and the chefs was excellent. Food arrived on time and was delicious. The waitress answered all of our questions and saw to all of our needs. She gave our service a personal touch by engaging us in conversation, talking to our little one, and checking in on us at regular intervals to make sure everything was alright. She really made me feel welcomed and looked after!

came in for takeaway very close to closing and the staff were more than happy to help!! lance and emma were amazing, they were both so welcoming and accommodating. lance was hilarious!!

The food is good, the staff are also very attentive, not to mention the atmosphere is very pleasant.

Great food & very friendly, helpful staff!

They brought me the wrong pizza and I’m allergic to peppers !!!! I could have been harmed

We had an amazing time we were celebrating our son birthday the waitress Paola she was so nice and helpful and very attentive .first time we faced very good customer service she made our evening nice.we will visit again.

Had good food lunch , the service was exceptional, the waitress Millie was very welcoming and efficient. The only thing not so good was that it was quite noisy in the restaurant.

The manager was very rude and the staff had poor customer service

OUR mistake to go for the buffet lunch when none of us were very hungry. Should have gone for one big shared pizza. However, we arrived at the right moment for the fresh replenish of pizza. So nice and fresh.

I have dined at Pizza Hut Collonades 4 times. Each time the food was wonderful. The atmosphere was good. But especially the staff were amazing, supportive,friendly and very attentive especially the Manager Yaminsan.

It’s not the place, it’s the people! It seems as a society it’s ok to bring your kids to restaurants and plonk the iPad on full volume for everyone else to have to put up with. It’s not just one lazy parent doing it. It’s 3! Whats the point, might as well stick them in front of the tv at home and shove a £4 pizza in the oven ! Maybe restaurants should insist on headphones being used so everyone else isn’t affected by it.

The customer service was excellent. The manager in particular was very attentive and kind.

Ugh. I remember when pizza hut offered great pizzas for great prices. Now the prices are high, and the pizzas are rather mediocre. Staff was very friendly though, and the unlimited salad buffet you get with every pizza is a nice addition.

The welcome was really nice. The drinks machine is quite good. The layout of the restaurant and seating and lighting. Overall pretty good.

We reached at 9.30pm and barely got serviced as the restaurant closes at 10.00pm. We felt unwelcome in the place. Though order was delivered promptly but felt that we could have avoided being there.

Really enjoyed my meal, will definitely be returning again, but for the lunch time buffet with my partner. But everything was really enjoyable and loved that me and my partner, could make our own pizza. Our son loved his ice cream and his refillable drinks, definitely worth the price I paid.

9 Year olds birthday Lunch. The staff could not have been more helpful and accommodating.

Nice food but the place needs a real good clean! Sticky floors, tables and awful toilet cleanliness! The place just needs a proper scrub down! Also, not so sure on ordering everything via the QR code - takes away the experience of dining out.

Food was well prepared at this Pizza Hut location restaurant felt a little tatty but overall a pleasant meal was had