Pizza Hut Restaurants in Tendring

ice cold pizza and garlic bread due to driver going to wrong address

Was meant to be hot and the ice cream was melted and spilt on top of the box! And waited over a hour

Great service was a little late but had called and explained. On arrival greeted with a smile great team.

Austin the Manager was very helpful. Taking time to assist two pensioners in ordering from our not very Smartphone! Thank you !

Very nice food and very hot, the staff are polite and always make effort to check that everything is okay with your food.

Greeting was fine. Seated fine. Server friendly enough. I personally don't like ordering on a mobile, I think waiters should have a rapport with customers, I suppose it cuts down the need for staff unfortunately. You don't really feel valued as a customer. It's absolutely freezing in this Pizza hut, makes your food cold really fast. Music was far too loud although the waiter did turn it down for us. Food is nice, pizza hut pizza is consistent at least. Rather expensive now though. Nice salad bar. Ice cream factory could of done with a clean up. Needs checking more regularly.

Great dinner for a family of four. Reasonably priced and food was delicious. Servers were friendly and attentive.

Good food Great service Friendly staff Great atmosphere Good price Deffinetley eat here again

Diabolical can't spend cash here!

Friendly staff, gave information on ordering. Checked allergies and explained only card payment no cash. Explained the different ways of ordering and if I needed help just to ask. Asked if everything was ok after starting food. Great service throughout service

Poor service, restaurant don't check notes for any allergies etc. Due to they never checked my order arrived with an item on which ment I couldn't eat it. Restaurant wont help says hands tied, and Just eat wont refund . Not good service at all.

Me and my husband went to pizzahut for the daytime weekday buffet. The staff were very friendly and kind, sometimes the service can be a little slow if they are busy. The food was very good and a nice selection of fresh salad, different pizzas for the buffet, I also had the 2 different types of pasta that were on offer, which were nice. I think it was around £12.49 with unlimited refill drinks, buffet and ice cream factory.

Dirty sticky tables, pleasant staff but no real effort made. Not my choice but that of a client I support. Constantly felt like I would catch something nasty in there

Very quiet, server was very uninterested. Do not like the idea of ordering using the QR code. There is no interaction with the staff. Very unpleasant experience. For was served hot but waited a long time last dessert arrived after everyone else was finished

Order and wouldn’t even deliver to my door had to collect it from the driver disgusting service

Waited an hour and a half for cold pizza costing over £18.ripped off and disgusted

Served by a really nice & very polite young man, it was so nice to actually speak with someone who wanted to speak to customers. Food was just soooo expensive, but we hadn't had one for so long

Great food and friendly service.

A good selection of quality food, salad items fresh and crisp, all at a reasonable price.

Helpful friendly staff.food was good quality and service was fantastic

Booked online, greeted warmly on arrival Buffet well presented, hot food was just that - hot ! Attentive service throughout our stay. A good treat for our little granddaughters

Firstly, I like pizza and Pizza Hut do nice pizza imo. But they are not cheap. So when we are taken to our table, I expect to be asked if we'd like a drink while we decide on food. But that's not the case. They wouldn't take our drink order, we need to order through an app which I struggled with, only to find the drink I wanted they had run out of but the app doesn't tell you that. Anyway, as I said, I like pizza but don't like ordering on an app at my table when the staff are standing 5 yards from me doing nothing. Moan over.

All good apart from i ordered 2 1.5L bottles of pepsi but got 2 500ml bottles instead.

The staff are amazing. The food choice on the menu is great. Had a really great dining experience with my 10 yr old granddaughter

Uncooked chips pizza was bad burnt beef topping had to pay soon as we ordered?? Didn't even get a chance to breath before asked for money then told card only this place needs closing down avoid at all cost .they ask for money first for a reason so when you moan about the food they all ready have your money ...AVOID AT ALL COSTS .if I could give a zero I would but I can't disgrace to this country

Nice pizzas, big variety on the salad bar, chips weren’t the nicest.

Great food and grest that they do buffet all week now

Ordering on the app was quick and easy. Staff were very friendly. The choices on the meal deal were very good value for money. The salad bar was full and fresh. The restaurant was clean. Throughly enjoyed it.

Two burnt pizzas! Tried calling but nobody bothered to answer. Shockingly bad service!

Selecting the buffet means I enjoy the variety of pizzas and pastas available, with a drink and desert bundle. A good selection of salads means I enjoy a starting and a side salad. The staff are always friendly and helpful. But Google is a pain on their questionaire.

Visited a couple of days ago. Waited to be seated with no staff in sight. Eventually after a few minutes a member of staff appeared and took us to a table, told us to use the qr code to order and left us to it. The food is VERY expensive now, and the quality has definately dropped. We used to visit pizza hut monthly but since our local ones have shut down we hadn't been for a while. The only time we saw any more staff was when our glasses for the drinks came and when the food came out. I was very disappointed with the experience, lack of atmosphere and the food was very average Vs the money paid. We won't revisit.

Arrived at 18:30 to be told that they were short staffed and therefore not accepting anymore customers even though the girl told me that the waiting time was around 45 min for food which I was fine with but still got turned down and been told that I couldn’t go in. Very disappointed as had the whole family out with my mother in law who is disabled and can hardly walk. Won’t be going back.

You need to oder and pay via your phone. We went for the salad bar, the food was alright the price wasn't too bad.

Perfect for a bite to eat, helpful staff as I was in a rush

Staff were great really helpful, food was tasty

The whole experience was great, staff very polite, efficient and friendly , food was fantastic, and hot, restaurant was clean, would definitely go again and recommend to others

Was a quite day, food came out very fast and was super, Service was fabulous, lovley young man Salad was a dry up a bit , but apart of that great visit

Didn't turn up disgraceful. Want money back immediately

Quick service, gluten free pizza available, tasty food, the kids enjoyed sitting at the big round table. I really appreciated having a salad made straight from the kitchen to accommodate my coeliac disease.

New reviews - We went for my daughter's 7th birthday with a few of her friends. The staff attended to us all very well and we had a great time. There was an issue with a pizza but before we even had time to notice the manager had noticed and put a fresh one in the oven for us, leaving us to eat the first one while the replacement cooked. All in all a great time had by everyone. I'll update my Stars from 4 to 5. Old review - We haven't been to Pizza Hut for Many years to eat. All in all the food was good, service great and the restaurant clean. They are still doing order by phone at your table if you want but ordering by phone when you have gone out seems very odd to me. We ordered by talking to the staff ( the old fashioned way 🤣)

Shut at 9pm but got there at 8pm, said can't serve us as need an hour to wind down, seriously?!

Very nice pleasant restaurant with very yummy pizzas. Highly recommended. Especially pepperoni was the best ever. Special thanks to Chief. The only negative part was slow service, but the staff was very nice, friendly, polite and helpful.

Went there this evening for dinner with family. 6 of us include my disabled mother and my one year old baby. Was treated badly by the store manager Chris. He told us that he could not accommodate such big table. He refused us and we are now driving to Colchester branch. The think it’s really bad behaviour and the restaurant is open till 10pm and another family of six walked right behind us and they were offered a seat. Really poor service. Had to walk my disabled mother back to the car who was looking forward to her pizza dinner after 6 months. Very disappointed.

Racist and discrimination. Went to eat with group of 6 (my disable mum, wife and 3 daughters) around 8pm. Restaurant was more than 50% empty, but Mgr Chris said he can’t look after us as he don’t have resources and why did we not book in advance. Worst experience in Pizza Hut. When I queried is he closing the restaurant early and he said we are closing at 9. This was still 1 Hr away. All I can think as we were Asians they does not want to serve us

Great pizza delivered, still hot. Great, friendly delivery.

Quite expensive for what we had but we had a lovely meal cashless which took longer to order on app

Lots of kids running around . Tables are half cleaned. Glasses taken and then plates left . Tables not whipped . The icecream display was vile . Flys everywhere . So dirty and messy .

Minden finom volt, a megrendelt étel mellé korlátlan saláta, öntet és üdítő járt. Nagyon kedvesek voltak. Egyedül az evőeszközök tisztaságával nem voltam megelégedve.

Lunchtime buffet is amazing value for the whole family. The food was great, and so was the service. My only criticism would be cleanliness, unfortunately the tables had food on them from the night beofore im assuming as we where the first in when they opened, The cutlery and glasses all had watermarks on them (probably me being picky) and lastly the toilets were smelly and tissue on the floor.

Nagyon finom pizzát ettünk itt.

It's been a long time since I've eaten at pizza hut, so I was looking forward to taking my son there for a pre birthday treat. Food had to be ordered via the qr code on the table. When the food arrived it wasn't on plates anymore, but slates instead. Pizza didn't look that spectacular and I have had better ones from my local pizzeria. Spent nearly £50 on 2 pizzas, drinks and ice cream and felt like I had just wasted that money on bad food 😔

Friendly staff, clean restaurant, food looked fresh, tasted good.

Good food, reasonable prices 👌

The attention to good customer service was demonstrated during my visit. We were really taken care of well. The visit was good and ran on time.

Pizza hut for us.....is a luxury.....expensive as .....but kids enjoyed it.....just should of gone thru....buffet time....lol

Ridiculously overpriced, hard to justify spending nearly £50 on 2 pizzas which are no better than the £3.49 ones you get from Lidl. Pizza hut need to up their game, either make your pizzas better quality or cheaper.

Food was nice but can't understand why you have to order food on your phone rather then the staff take your order mite as well stay home and order on my phone.

Dirty plates and cutlery and staff not at all helpful

Our local pizza hit is a go to for the kids. However this time the salad was very iffy and the waiter appeared overly sweaty in the air conditioned restaurant 🥴 which put us all off - Shame!

Enjoyable food at a reasonable price.

Fantastic regarding dietary requirements and allergies as always.

The guy who looked after us is an absolute diamond, thank you George

Great place to fill up, so much choice 👌

More expensive than pre covid , sajad didn't seem fresh , glasses dirty ....

2 staff on main floor and both were accomadating and very helpfull. Lovely meal with obvious restrictions. Clean and friendly. X Re visited Today and monday 15th May. Lovely and fresh. Staff great. 5*

Went for lunch here today. The food was great and the staff were so friendly. Wonderful place to come If your looking to eat in clacton. Avoid the tourist traps and head for the hut...

Went with my partner for lunch buffet. Best decision I've made for lunch this year. Great food, incredibly amazing staff so friendly and attentive. The restaurant was spotlessly clean as well. A 💯% don't miss. I'd give 20 stars to this place if I could. Pizza Hut, if your listening, give the team here recognition please for they are a shining beacon for your company.

Biscoff cheese cake was lovely. Cookie dough was rough.

When we got to Pizza Hut they told us they were crazy busy - we were in no rush, so went in. The nice person showing us our table explained it was best to order online using the QR code on the table, which we did with ease. Kids got a meal deal £7.99 which was a little kids pizza, drink, chips and ice cream factory. Adult pizzas to share were a bit pricey at £25, but as we weren't as hungry as the kids that's what we went with. Pizza Hunt has a free salad bar if buying mains, so we started with that. It wasnt particularly tidy round the area, but we got a couple of bits while we waited for our main food. We had some bottomless drinks as well, this is via one of those selection tap things where you can add a 'hint' of cherry / strawberry or something to your drink. Was surprised there was only one tap for this, so had to wait around a couple of times. Main meal was OK. Kids enjoyed their pizza and chips, our main pizza was OK - although some bits from salad bar helped to improve it! The kids ice cream factory was also a bit messy (Ice cream all over the place). I mentioned to one of the people working that the machine was giving out quite runny ice cream - so they went off and got us some freshly scopped. It was an OK meal - the staff were super nice, but also it was noticeable they didn't have enough working... many of the tables that were dirty when we turned up were still dirty when we left! It was all OK.

Food poorly presented, looked like an absolute car crash

Very friendly staff, and went, we above dear Judy

Disgusting service get you a seat and then ignore you sat for 25 minutes then we walked out would not advise any one to use staff were rude will never use this branch again

We visited tonight and on arrival the manager apologised to us and explained there was only two members of staff in tonight, himself and the chef i believe it was. We was told the wait may be a little longer as he was serving all the tables himself. We were very impressed with how smoothly everything ran and didn’t even feel like we were waiting any longer than usual. We visited with somebody who is gluten free and was very impressed at the precautions that were taken. Especially when we noticed the manager was cleaning his hands specifically before handling the gluten free plate to avoid cross contamination. This is something you surprisingly rarely see in restaurants! Very impressed with the kind and friendly service, even on a shift that must have been stressful.

Nice food great service but found it a bit noisy with the background music

Staff are friendly and helpful. Food is great and varied and the ice cream factory is a delight for kids and adult kids 😋 😀.

Very dirty restaurant, toilets dirty no soap in dispensers, floor sticky it’s so old and not eye friendly

Grabbed an all you can eat lunch

Terrible food, service was good, hardly any meat or sauce in the lasagna, no cheese on the cheesy garlic bread

Food was a lil cold but good so far

Dirty floors and tables under cooked sides and pizza barely edible and the salad bar had soggy spoiled salad! Never again

Very busy and a little wait but the girl who served us kept us updated on the wait which I thought was fantastic of her....

Was a little cold not as hot as normal

Always delicious but now quite expensive. Good service but no atmosphere at all and also quite cold at first. But you can't beat the pizza

All the team were helpful and friendly from the moment we walked in to when we left. Checked if we needed help with the app and if we were ok throughout.

Pizza like the service, only luke warm !

The food was cold by the time it arrived.

2 + 2 and just shy of £100 It was pizza not steak.

Take away. Food was excellent. Order taken promptly. Took 30 mins to make. Appeared to be a staff shortage like many places. Staff present were polite and helpful, although rushed off their feet. Inside, customers were seen to be rude due to the staff shortage.

The food was cold like it had been sat waiting for a while before delivery

Lovely dinner today at Brook Retail Park, Clacton-on-Sea. Special shout out to Shelby for being so attentive and kind.

Staff were very welcoming, smiling and generally seemed happy working. Resturant was very Clean

Disappointing lots of staff but have to do everything yourself, get you drink, order your food from the app and pay online. Staff bring over empty glasses and your pizza when its ready that is all

Best food we found in Clacton on our 4 night stay ate here twice as was dissatisfied else where. Takeaway deal was fantastic and could easily feed 5-6 people for £32.

Excellent staff are always helpful and the food is lovely the ham and pineapple pizza very tasty, love coming to pizza hut when away down in Clacton with family as our pizza hut closed years ago in our area, the servers are always helpful and friendly Toilets nice and clean the moment tables came empty the servers were out cleaning and getting ready for the next people

The service was not friendly or helpful you have to order on the app and pay before you are served you are also asked to tip on the service you have not yet received. The pizza was like warm on arrival. We ordered thin crust pizza but received deep pan but the server insisted it was thin crust After two requested for our dessert it arrived after 25 mins. Tables were left uncleared after customers left.

Disgusting place, full of filthy tables floors and flies all over the salad bar and food. Staff did not respond to what we were asking them for. They made us wait at the door for 5 minutes even though the restaurant had only 1 family inside it. Would not recommend at all.

I would not recommend this place its full of dirt, tables not wiped, floors all dirty and flies all over the place as well as on the salad bar. The plates and bowls weren't even clean. The guy made us wait at the door for 5 minutes before he sat us down. The restaurant only had one family inside it and they didnt allow us to sit on a table of our choice. The staff did not take any notice of when we were calling them. Will not come here again..!

The goats cheese and balsamic flatbread was the tastiest thing I have eaten in a long time, the staff were efficient and friendly, overall a great experience

Shabby interior desperately in need of refurbishment. Food expensive and average quality. Despite knowing we were celebrating a childs birthday their food came out much later than the adults meaning we ended up sharing ours with them. By the time their food came they weren't hungry anymore and left most of it!

We visited Pizza Hut today at lunch time in Clacton. It’s situated at Brook Park retail park. There was plenty of parking close by. We were met with a friendly greeting, there were plenty of tables available at 12.50pm, we were able to choose where to sit. They are only taking online orders, they are cashless. It was easy to order on the mobile and pay, they provided a quick service, there was a great chose at the salad bar, all the machines working for ice, water and the bottomless drinks. I would recommend.