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4.0

Based on 146 opinions finded in 1 websites

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Nº 301 in 514 in Tendring

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteGoogle1464.0

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A regular purchaser. Never had many issues that a worthwhile complaing regarding the pizza. One main issue is delivery time. Over an hour on a few occasions. When calling the same reply it's on its way, no apology. Wouldn't put anyone off overall the pizzas are lovely.!

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Grant Warner . 2024-09-12

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Mediterranean is better than the Greek from papajhons

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Paul Ciprian . 2024-09-06

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Food is great, service can be questionable depending on is on the phone. There is one person who usually rude and stroppy. Always add 15 minutes on to the estimated delivery time.

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Darren Giles . 2024-08-11

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I’m from London and had a take away from here while in the area. The staff/service was friendly and did not expect the pizza to be as good as it was. Amazing pizzas, full of taste and plenty of toppings. I will be back, thank you

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Lei . 2024-07-29

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Best pizza I’ve had in ages fresh and delicious. The lady working here was really helpful to me and my 3 kids when we popped in while on holiday. Thank you kids loved their food and my pizza was delicious

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Rachael Bennett . 2024-07-02

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Food..... "OK" at best.... Service..... diabolical

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Monty “Mont” . 2024-06-04

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lovely business, welcoming staff and a friendly atmosphere. definitely the best pizza i’ve had

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Chloe Dalmon . 2024-03-29

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Really good food and they always polite

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Finn Thomas . 2024-03-23

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Phoned for a takeaway thursday evening, lady was very very polite when answering the phone food was lovely and fresh delivery driver was very friendly!

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TheSexycara . 2024-03-23

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Food always nice and always great serves

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Tori-leigh Garnier . 2024-03-21

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We have alot of scam reviews, could be competitors or not we have not had any of our customers who has been food poisoned by us all our toppings are processed we do not handle anything raw, all our products get checked for bfd and any type of damaged packaging. Please stop leaving fake hate reviews please!

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Deniz Unal . 2024-03-21

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Such a polite and lovely family owned business, take care in every one of their orders, dough made fresh every morning and night! The best place to go for pizza

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Ruby Poole . 2024-03-21

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I unfortunately got food poisoning from here two weeks ago, I initially thought it was just bad luck, in the last 10 days I am one of 6 people that I know to have sickness and diarrhoea after eating family pizza. That’s people that I know, how many more in Harwich are being violently ill A year ago this was 5* me and everyone that has been ill will never go back

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Asha Green . 2024-03-14

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Lady on the phone wasn’t very welcoming,delivery took an hour for one small pizza and they put mushrooms in my pizza when I took them off, if I was allergic to mushrooms wouldn’t of been so lucky.

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Rosi Willson . 2024-03-07

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Can't take an order over the phone totally useless

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Robert Udall . 2023-11-05

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Delicious food, friendly staff and Adam is a legend!🤙🏼💪🏼

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sebastian olariu . 2023-08-18

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Lovely people amazing food, i would defiantly be going back, i recommend all to try.

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Night Blue . 2023-08-11

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Pizza was lovely and hot when delivered and very friendly and helpful staff

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Debbie Beckett . 2023-07-30

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Two days ago my mum ordered one of each desert to try and the strawberry cheesecake was out of date it was best before 09/05/23

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Morgan Clemson . 2023-07-26

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Pizza was disgusting ,really greasy and thick ,missing half toppings selected and chips had no taste , not to mention onion rings without the onions. Waste of £33 and definitely won’t order again

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Avocado_Monkey Roblox ! . 2023-06-24

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It tasted about the same as Iceland food. Disappointing.

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Liberty Buckle . 2023-06-13

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Brilliant service from bloke in takeaway Pizza arrived In 35 minutes like they said and was so tasty :P

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Emily Brewster . 2023-06-11

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First time using family pizza never again chips were soggy obviously sat in the box too long and pizza had hardly any taste and to top it off delivery driver left without giving change!

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chris davies . 2023-05-01

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I’ve ordered a few times from family pizza now and I can say the food never disappoints great food great service and friendly staff would definitely recommend ordering from here

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Callum Neal . 2023-02-21

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Real shame - this place used to be 5/5 but the last few deliveries have been wayyy over an hour for delivery. Which sucks as the site says it should be 45 minutes, not double this. Update the website to include real times. Meanwhile across town at Dominoes they have 25 minute delivery. If an independent chain is going to compete, you’re going to have to improve delivery times.

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Gregory Land . 2022-12-28

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The staff seemed nice, the pizza was really good and it was done rather quick. I would definitely go here again. Not bad price wise too.

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Killer luigi . 2022-10-25

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Great price with good food and friendly staff

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Jordan Carter . 2022-08-04

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Spent £42 was zero tomato on the pizza bases,pizza was terrible n just so doughy ,garlic bread just tasted of cheese and NO garlic whatsoever and the onion rings were nearly black!!!! AWFUL AWFUL AWFUL !!!!! If able to leave zero stars I would have!!! Definitely WONT BE USING AGAIN!!! MUCH better off getting the deal at dominoes pizza!!!!

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Andy Bronson M7xtt . 2022-07-10

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Great for a quick takeout, Pizzas & Kebabs are great value for money & the Meal Deals are awesome, chips/fries can be a bit hit & miss but normal very good worth a visit👍😀

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Leon Charlesworth . 2022-05-29

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Family pizza have great deals on, the pizzas are always lovely and fresh. they taste delicious. One thing they could improve on is giving a proper wait time in their website as it always says 25 minutes but everytime i’ve got there either after 25 minutes or just at the 25 minute mark it isn’t done and i have to wait an extra 10-15, however it’s not too big of an issue as i wouldn’t go anywhere else

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Kayleigh Rowland . 2022-04-27

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Helped me out when i was low on money i only had 822 and he let me have it for £8

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Joe Huggett . 2022-02-24

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Fantastic food really nice good service aswell

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matt woolston . 2021-11-25

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Great food excellent customer service very friendly staff

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Zara Jay . 2021-11-18

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Pizza was delicious and service was excellent

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Alan Godfrey . 2021-10-02

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Absolutely abysmal customer service, they threatened me over the phone after I told them the food had hairs on it and told me never to order from them again. Not that I was planning to anyway. Do not order from here.

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Redacted . 2021-10-02

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First time have had one from this shop and its great

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Spencer Orchard . 2021-09-19

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Been ordering from here for quite a while just today though it says on the website that it is open & ready for delivery yet nobody is answering their phone calls.

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Ali Oran . 2021-08-11

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Tastier & better value than dominos

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Mad Hamish . 2021-08-05

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I buy 2 a week. Bloody lovely. Quick and friendly delivery service

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Peter chippington (Pistolpete) . 2021-08-03

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The pizza was fine but the owner and staff were really unpleasant - maybe because we are a German family. I would avoid this place in future.

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Alex Chalkley . 2021-07-26

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Super good pizza with a very crispy base.

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Martin Kunnerup . 2021-06-21

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Excellent pizza with lots of choice of toppings and great pizza base. We'll worth a visit

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Claire and Doug Cooper . 2021-05-04

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Your ribs used to be the best. Now they taste like shop brought from Lidl. I’m dissatisfied and disappointed. Gone downhill since you moved premises.

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Dean Worley . 2021-04-17

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Always a very good service provided.

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Neil Lockwood . 2021-02-16

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Been using family pizza in clacton for years and the branch in Harwich didn't disappoint

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Rich Baker . 2021-01-07

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Would never order here again tasted like mould wings over cooked tasted like Icelands wings and chips had funny after taste like there been kept in mouldy freezer

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Gary Sumpter . 2020-07-31

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Our go to family takeaway. We have never had a bad from here. The other half.. kids and I love their pizzas and chicken wings! Highly recommended.

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Jardine Macrae . 2020-06-28

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I usually order and I like it but today I probably called over ten times nobody answered, like what happened? Why is no one answering if you are open???

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jj jj . 2020-06-15

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Pizzas not delivered, called up and was promised pizzas next day with full refund. Got pizzas the next day , refund arrived a few days later.

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Kieran Caulfield . 2020-03-10

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Amazing pizzas I dont know what cheese they use but it's great and cheaper than dominos only bad bits are not enough sauce on base of pizza and no sause pots for dipping 😱 chicken wings and dippers are very good but again no dips

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Simon iveson . 2020-02-22

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Good speed of service and always accurate orders

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Jenny Semple . 2019-10-29

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The Pizzas great the children lovem. Delivery service is efficient and friendly

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Kem Khan . 2019-09-09

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Chicken very slimy n chewy and half and half wasn’t done with enough care

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xMacaBearx (xMacaBearx) . 2019-08-17

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It used to be a lot better in terms of service. The food is consistent and is a family favorite, we prefer it over Domino's. It really does annoy me when quoted 35 minutes on ordering food hasn't arrived 50 minutes later. When calling to ask where it is being told "10 minutes, we had a mad rush". No apology... Will probably not be ordering again

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Tim Burrows . 2019-03-24

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The finest pizza I've had anywhere in the UK. Fresh bases (never frozen), freshest of ingredients. Would recommend to all

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Wolf Allen . 2018-12-25

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YUM YUM YUM! Awesome staff decent portions best in town.

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Emerald . 2018-11-04

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I got cold pizza didn't get my dip as I order and when I try to call then there was no answer...

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Mateusz Jadczyk . 2018-10-31

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Great food excellent service very friendly food amazing

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Johñ Lovell . 2018-10-28

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Kids love the pizzas always on time great prices and friendly staff and the place is always clean would defo recommend

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Donna Williams . 2018-08-29

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Missed off our chips and has taken half an hour since phoning them about them being missing and still not here!

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Lauren Mann . 2018-07-27

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Fast delivery, pizza was good and not a bad price, but could surely be a bit more generous with toppings at 1800 on a Friday. That really let them down.

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Andy Johnson . 2018-06-29

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Worst pizza I’ve ever had! Smells moldy, uncooked, and tasteless. They didn’t take visa because of an “issue with the internet”, paid cash for the cardboard. For those on their way to the ferry I would opt for Indian in Harwich. You’ll get much better value for your money. Take a look at the photo!!

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M G . 2018-04-26

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Always had nice meals from here

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Jen Metcalf . 2018-03-06

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Best pizza in town, much better than domino's and much larger potato wedge portions

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Jez Jennings . 2017-12-29

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Chips were cold and disgusting ..... gone right downhill!!!

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lorraine cairns . 2017-11-10

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Best pizza from town and around!!!

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Cristian Hincu . 2017-10-23

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Best takeaway in town, pizzas are all freshly made, chicken burgers are top notch as are the chicken wraps, free local delivery and great food

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Ali Oxley . 2017-09-26

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Top quality pizza every time ⌚ highly recommend

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Swampe Baker . 2017-09-22

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Ok place to go. Chips were not cooked properly and cold. Pizza was ok.

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Jo Shields . 2017-03-07

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