Based on 994 opinions finded in 2 websites
Based on 994 opinions finded in 2 websites
Nº 352 in 828 in Blackpool
Opinions
This is the best pizza hut in blackpool , wyre and fydle. Robbie makes the best pizzas ever and john and dan and the team are exceptional . The place is immaculate you could eat it off the floor. Toilets are always clean and re stocked. Food is always fresh and piping.
elle payne . 2024-10-21
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We went to this Pizza Hut expecting it to be like others, but it was amazing. We went in and were sat immediately. One thing I noticed when I went in was there was a lot of young kids, and some where screaming and shouting. We sat down and ordered through the QR code which is really easy to navigate on your phone. We had 2 kids meals and an adult meal. The kids meal come with a pizza and unlimited salad, drinks, and ice cream. The adult came with all but the ice cream, and it was amazing. I would definitely recommend!
Callan C . 2024-10-15
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Free salads if you order mains Good menu information with deals clearly detailed Staff are attentive, Liam is really helpful
Yanting CAO (Ting) . 2024-10-06
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Worst pizza hut experience. Ordered big sharer, and three extra sides, only thing that came hot was the cheese bites, rest was like warm at best. Had to wait again over 20 minutes for desserts. Clearly we were forgotten about. We came to the conclusion after the wait for desert that the hot food was left waiting why it was cold. What made this worse was restaurant wasn’t even busy! Overall appalling experience.
Paul Linstead . 2024-10-05
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The serving was phenomenal, as was the food. The ratio between pizza and crust was great and the salad options were vast. The ice cream was especially enjoyable, with delicious options to place with the cold dish. The drinks were fine as well I would say. Furthermore, the serving was most adequate. I was served by a member of staff named Dan, who could not be any more helpful. He made sure that the experience was best appreciated and made sure that all was well.
Julie Herring . 2024-09-26
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Great service and great food....The best Pizza Hut in the North West...Thank You!
J M . 2024-09-25
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Nice way to end the day at pleasure beach, the food was good, had the chicken supreme from the £25 meal deal but the restaurant had plenty of food options to choose from. The staff were great, friendly and always on hand to help. Would recommend for a quiet end to your day if you fancy a bit of chill time
Andrew Lethbridge . 2024-09-23
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We went a few weeks ago. Don’t normally go out my way to leave reviews. But Liam was just top class all the way through. Really lovely lad, and was fantastic with our daughter. An absolute credit to your company, even if the food wasn’t great (it was though!) you would forgive it just for how good the service was!
Adam Harlow . 2024-09-23
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Staff and food were great. Used to love visiting this Hut for the great atmosphere. That has been replaced by a constant stream of homeless, non English speaking, fighting aged males, who pour in from the front door to use the bathroom in streams, before hanging around the restaurant glowering at diners and crowding out space by the salad bar. My partner and I were so uncomfortable in the atmosphere that we could not finish our pizza, got a take out box, and left. Place needs a locked buzzer on the door for customers only.
Dave TheDead . 2024-09-15
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I've been at this Pizza Hut a few times over the years and it does now feel quite tired inside. The toilets are a big let-down - they're at the top of a steep staircase and are rarely clean. Last night (08.09.24) was no exception and the 2 times I went to the toilet there was toilet roll on the floor and 2 of the 3 toilets were dirty. Food is decent - the standard doesn't change much between establishments, so you know what you're getting. It's not cheap, or even great value for what it is though. The team were working hard last night and didn't have much time for more than a quick check-in, but again the service was decent, although fairly slow.
Lesley Archibald . 2024-09-09
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Food was fresh and hot, but generally poor value: the pizza may have been 13 inches, but the topping only covered about 9 of them. The salad bar was without coleslaw for the entirety of our visit. Over £6 for 330ml of average beer is not going to attract many takers, I feel. Would I go again? - probably because the staff were nice and it didn’t seem to get busy, but be prepared for the usual Blackpool prices.
Eddie Walker . 2024-09-08
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On line app is absolutely garbage
Jill Dolby . 2024-09-07
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We don’t have many Pizza Hut restaurants where we live so we were excited to be able to sit down and eat. We were seated quickly, the staff were accommodating. Stephen (who is originally from the Preston branch) took our orders and was so sweet, kind and helpful. The food came and it was all so good. No complaints at all. Stephen made sure we were ok the whole time we were there. We have had such a good experience. Thank you.
Bajanese . 2024-08-31
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Nobody does a salad bar like Pizza Hut and this one is no exception. P.S. The bbq chicken pizza was good too…
David Kidd . 2024-08-18
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We went on Thursday 16th August 2024 after we had been to the circus. Liam looked after us brilliantly. He was so polite and nothing was too much trouble. Made a fuss of my son and made our experience very enjoyable. My son hasn’t stopped talking about Liam. He even gave my son one of his Pizza Hut badges which was a wonderful gesture. Liam deserves to be recognised for his professionalism.
Sophie Wright . 2024-08-16
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Food arrived quickly and was very tasty, was served by Kylie on our visit and nothing was too much for her! Very helpful and made sure to check back on us once the food had come out. Overall polite staff and great service!
katie Rudd . 2024-08-16
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I went for a meal and the staff here with really lovely and helped me with my order as I have social anxiety. There was a real family-friendly atmosphere here and food was served promptly it tasted great. Would definitely recommend
Jemma Booth . 2024-08-16
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Visited pizza hit with family. Staff were amazing especially our server Kylie. Place was clean and food was hot would deffo recommend coming here
sarah louise eggleston . 2024-08-16
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Great location, right by the Pleasure Beach. We were seated straight away and the team checked a couple of times that we were OK ordering via the app and to see if we needed help with it. The app was really easy in respect of viewing the menu, ordering and paying but there were also menus on the table and staff to help. Great value for money with the salad bar too meaning my daughter also got some veg in her! There are also other options as well as pizza. The pizza plus non pizza items we ordered were all delicious, can't fault the food at all. My little girl had one of the kids meal deals which also included healthier options, however, she loved the decorate your own ice-cream option! A great family restaurant, would definitely return.
Louise Jones . 2024-08-15
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Super team, well managed and organised. Food and service was fantastic.
Michael Devonport . 2024-08-11
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Had a great time, pizza delicious and staff very helpful.
Anne . 2024-08-11
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Had a great family meal here, amazing service x
Alice Hall . 2024-08-11
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Food was excellent and staff were very attentive, polite and helpful.
Steve Dillon . 2024-08-11
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Friendly staff, great food what more could you want 😋
I I . 2024-08-11
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Had a great time! Food was spot on and the service from Robbie was amazing and should be recognised!
tyler quinnell . 2024-08-11
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Had a lovely lunch here , service good food very tasty
john hall . 2024-08-11
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Tasty and fast ! Love the hot honey drizzle !
Tony Grady . 2024-08-11
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The worst Pizza Hut branch I’ve ever tried, went for their open buffet but got disappointed, you have to wait 15-20 minutes to find a slice of pizza, very poor services, bad food quality
Abdullah Aljuhani . 2024-08-09
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The atmosphere, the people and the great food! The place itself was clean and a very nice set-up opposite the beach.
Timothy Panter . 2024-08-08
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I visited with my children this week, and wow! The Food was delicious! A Very clean environment, food was piping hot and the staff are so lovely and attentive. I would 100% recommend, there is something for everyone! We will be returning very soon! Thank you so much. 👍🏻
Georgia Scadeng . 2024-08-07
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We went there for the first time exactly a year ago with the grandkids, and enjoyed it. Went back in July 2024 and was delighted to see Kylie was still there. She’s a real credit to the Hut, we recognised her immediately. She made us feel welcome just like the first time. See you next year Kylie! 🤞
India Carter-Prowse . 2024-07-28
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Wrong food sent and refused a replacement or refund. Shocking customer service
Kelly . 2024-07-27
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Wrong food sent and replacement refused
Kelly Holmes . 2024-07-27
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The place is run by rude children. Service was awful.
Graham Walwyn . 2024-07-24
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Service was shocking. Poor excuses and even worse communication by the children staff. No management or guidance at all from anyone senior. Very poor
Samantha Walwyn . 2024-07-24
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Nice food but it’s pathetic that they literally refuse to accept cash - it’s discrimination, and close to no human interaction as you order and pay using your phone - the nerve to ask on the app for a tip is like a joke - tip for doing what?!
Chris . 2024-07-20
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Pizza was absolutely delicious Hawaiian I had. Husband said best pizza he has ever had chicken fajita . Salad nice n fresh. Service good and fast
Allison Dunlop . 2024-07-17
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Great food and lovely staff Isla and Robbie were really helpful and I would recommend this restaurant if you are near the pleasure beach.
Glen OHara . 2024-07-16
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Awesome location next to the pleasure beach- perfect after a day of rollercoasters or a walk on the beach. The staff are really friendly- esp Kylie! She always remembers us!
Aaron Oreschnick . 2024-07-08
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Went on Saturday night, reservation recommended due to being next to pleasure Beach. Good atmosphere, quickly seated and served. Can either order yourself through app but we used the waitress otherwise they'd have less staff. For came quickly and hot. No one disappointed. Usual high standard.
Evesy . 2024-07-07
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The food was terrible I got a takeaway the pizza was very dry we fot the honey chicken bites and they wernt cooked all the way throw I waited 30 mins and they were turning people away saying they had run out of dough. I wouldn't go back here.
Linda jack . 2024-06-26
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Our experience was amazing food and service was soo good. Especially Mac and Cheese was soo yummy. There was a young name Robbie he served as soo nicely he was professional and responsible with beautiful smiling face. Definitely should go back ❤
Adnan Khalid . 2024-06-11
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Staff were so Friendly and welcoming, thank you for such a lovely evening of food. Clean great food
MARK RATCLIFF . 2024-06-10
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Specifically asked for no jalapeños or chilli flakes yet pizza came with both I'm allergic to jalapeños
Kyle . 2024-06-09
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Total chaos in here, we waited far too long for food, 3 X pizza and 4 x children's meals, after an hour we asked how long, had to ask another twice, actually left still waiting for one of the children's meals to turn up🤦 Hair in the pizza but staff response was 🤷just stood looking puzzled. It was a rotten experience and one that I would not want to repeat .
Teresa . 2024-06-08
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Great visit to Blackpool Pizzahut, lovely food, with great service.
Nadia Giles . 2024-06-03
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Lovely food, but not great service. Ordered our food through the website, which was then brought to the table, and we never saw a member of staff again. Our table was left covered in plates/leftovers whilst we had pudding. No acknowledgement of our party when we left. The restaurant was very quiet so it wasn't as though staff were busy with other customers.
Emma Wallace . 2024-05-29
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Nice place, very polite stuff, but small pepperoni pizza for 17£ - ur kidding ?)
Zahar M . 2024-05-28
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Staff are amazing! Upon entering was greeted by a lovely man, don’t know his name but hope he sees this, will defo be back. Amazing place, best Pizza Hut I’ve ever been to ❤️
Laura Bennett . 2024-05-23
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Excellent place to eat, waiter Dami (I hope written correctly ;D ) is stunning ;)
Sebastian Janos . 2024-05-05
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Buffet lunch. Lovely fresh food.
Debi Hart . 2024-04-24
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We arrived cold, wet and hungry - luckily for us, Robbie was on duty and he had an elegant solution... a delicious pizza. Robbie was friendly, efficient and super-helpful - what a great guy who made our evening special.
Patricia Edward . 2024-04-23
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£43 for that! Ordered online which was cancelled, wouldn't answer the phone then had to go to the restaurant and wait 45mins. Won't bother again
Matthew Warren . 2024-04-06
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All was nice just disappointed received cold brownie and ice cream when it stated hot brownie and ice cream when ordering
Kim . 2024-03-23
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I went to Pizza Hut after being in Blackpool. We arrived and ordered the food didn't take that long to arrive, however when we asked for chilli flakes they tried to charge us a pound however could have parmesan cheese for free. We ordered desserts however we sat there for 25 minutes with the empty plates in front of us then another 10 minutes wait for the desserts
Jack Christopher . 2024-03-17
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OMG the justeat driver needs sacking.... where to start...... firstly he barely spoke any English so communication was difficult due to his language barrier... I should have called the police and got a refund...... delivery driver was extremely aggressive impatient nasty dangerous and rude the man was full of attitude I will never ever order from pizzahut @ pleasure beach again...they've just lost my business, broke my trust, and my abused my loyalty as a customer.... During a recession when most places are closing down you would think they would do better.... Especially in a UK popular holiday resort...wow I'm truly shocked by this thoughtless behaviour!!!!!???? So basically when I rang pizzahut to complain after the man threw a temper and threw his orange justeat logo branded bag on the floor in front of the entrance at my address.... I tried to explain this to pizzahut who took absolutely ages for someone to finally answer the phone.... Then the staff member told me justeat delivery drivers are separate from pizzahut so they can no longer identify my details on thier system once the food has been delivered the system loses my details... Yes you heard correctly... My details completely disappear from thier system and they can no longer sign in and obtain my details.... They also claimed that due to the latter, it apparently means cannot identify the driver who delivered to my address as they don't know his personal details, she continued to tell me, he is contracted through justeat not pizzahut so she is unable to address this issue with him. My response was that he is misrepresenting pizzahut and not doing your company any favours, all it does, is, put pizzahut in a bad light and gives pizzahut a bad, cheap, reputation. It makes pizzahut look unprofessional and very very questionable as to why they would choose justeat to deliver for thier expensive and overpriced supply chain, when they are upsetting thier customers. It was not an experience I ever want anyone else to go through and therefore I would strongly suggest not to order here, there are concerns over safeguarding, this driver in particular was not suitable for this role. There are some vulnerable customers, and as a company, you shouldn't want to take such risks. Sack him.
Ms Bond . 2024-02-23
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1 margrita pizza was burn't not expected from pizza hut.
Umar . 2024-02-19
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excellent taste and quality of pizzas and most importantly very hot food. Thanks
UMAR . 2024-01-01
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Popped in for a bite to eat with the family whilst visiting the Sandcastle waterpark, as it's conveniently situated across the road. We called in early in the day when the restaurant wasn't busy; the staff were great and informed us of the most cost-effective options for our particular table order. Food was hot and fresh 🍕🍹😋
Al Jones . 2023-12-31
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Great staff food for buffet all fresh and hot
Tracy Maddison . 2023-11-14
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The whole restaurant looked quite tired, like it needs a refurb. The food was warm, not hot and the salad bar needed a really good wipe down due to sauces and food stuff being dropped into other areas, IE lettuce in with carrots, nacho sauce (I presume that is what the orange sauce is) running down the pot it was in. However, the front off house team were attentive and helpful to all the customers.
Gareth Wood . 2023-11-12
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The salad bar has always been a winner in keeping hungry children fed whilst waiting for their pizza. The staff were good and kept topping things up which was great!
Jennifer McCarthy . 2023-11-05
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the food here was amazing and the staff were kind and friendly but all we heard was coughing and sneezing and it was pretty cramped but I know that's not the staffs fault but I'd just like to put it out there. I would still recommend going this place if you want a great meal and friendly staff!
Thomas Bailey . 2023-10-25
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Helpful and receptive staff, reasonable food.
Peter . 2023-10-21
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Pizza was cold and sides were cold and no meat on the pizza. Won’t be ordering again !
Tom . 2023-10-13
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Really good place, nice food, nice service
Hajar Ouahid . 2023-10-10
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Really appriciate the fact you missed part of our order, thanks guys.
Zak . 2023-10-07
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The food came out quite quickly even though the restaurant was quite busy,we really enjoyed our pizza's we always visit this pizza hut when visiting Blackpool
Nicola Jones . 2023-10-01
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I ordered a delivery, the price of a pizza that serves 2 came to £33 which I thought was quite pricey. Nevertheless it was delivered in good time however it was cold. The pizza (buffalo chicken) was very greasy and bland. Also the cookies were burnt. Overall I am very disappointed this was a place that held lots of nostalgia and had always been very good.
charlotte butler . 2023-09-29
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Pizza hut is a modern day scam. They make the first 2 deals obviously a ripoff so that you plump for the £50 deal which is the relative best value for money but it's still terrible. We went for the middle deal anyway and you'll see why. First off, they have the absolute cheek to put pictures of square pizzas at the top of the menu, so I believe it's a fair conclusion that this would be the biggest one they serve. Nope, they don't even sell square pizzas. Their "sharing pizza" is literally what I would call a normal sized pizza, but they sell it for up to 30 quid. So we ended up paying 40 pounds for an average sized (albeit delicious) pizza, a tiny basket of undercooked disgusting fries, some cheesy garlic bread that was covered only 1/3 in cheese, 2 part burnt desserts and free salad bar (salad bar is always decent but wish they would label the dressings, they also ran out of bowls so other customers were a bit peeved) Additionally, the AC up the back was blowing constantly and everyone was freezing. We asked for it to be turned off and they said they couldn't, another group came in towards the end and complained about it and just left again without ordering. Wish we did as well.
Ian Scott Coley . 2023-09-24
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I haven't been inside a pizza hut for 15years since being served frozen pizza . After being railroaded into going to this one I'm happy to say this one has changed my view on pizza hut . Food was pretty good . Salad bar was decent. Pasta decent. Staff top notch.
John-T_Smith * . 2023-09-22
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Very quiet and staff missing most of the time and we had to pay by card not so customer friendly service they said we don't take cash it's a nonsense won't be back again
douglas gillan . 2023-09-19
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I was looking forward to enjoying a really nice pizza, but halfway through eating i found a long black hair on my pizza, i was horrified, we couldn’t eat any more of our side orders has we were totally put off our food, asked for the bill and they only took the price of the pizza off, when we ended up leaving the majority of the meal,,,, shocking customer service. Won’t be going back again.
Susan Sambrook . 2023-09-13
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Great restaurant, friendly very helpful staff. They need to put a sign to tell non-restaurant people to fire off instead of pestering them to use the toilets. Staff dealt with them well.
Dave Lowe . 2023-09-10
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No ice cream with my cookie was delivered! Order took over an hour to arrive, time estimated twice rolled by!
Warren . 2023-09-09
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Nice location right next to the Pleasure Beach and food was great.
Jenny Watters . 2023-08-19
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Staff were helpful and polite the food was as you would expect from pizza hut but I'm sure the salad bars selection has got smaller the one thing that spoiled our visit was ferral children. I'm a dad myself and if my kids behaved the way these kids were behaving I would leave the resturant. Tip if your kid gets hyper on suger don't give them unlimited ice cream and fizzy pop because it will make the other diners in the restutant really dislike you. Don't resturants ask people to leave these days.
A Lynch . 2023-08-17
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I have never been into a pizza hut before until yesterday for lunch. For an adult it was a £9.99 buffet. You had a salad and pasta bar, and a few different pizzas to choose from. They kept replacing them. Very good value for money and tasty food. You could have as much as you wanted. Friendly staff and a nice clean, vibrant place. Would definitely recommend. Everywhere Is so expensive now, it's rare to find a good deal like this.
Alice . 2023-08-11
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Great pizzas on the buffet and mostly well stocked. Prefer to order meals through a person rather than using the QR code. Service ok.
Bekah Greaves . 2023-08-03
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Little vegetarian options and card payments only much better places to eat and cheaper
Carmen Foustina Courtney . 2023-07-31
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Food was good and did not have to wait long. As soon as we arrived we were encouraged to go online and order through their website scanning a QR code on our table, there was an option if we didn't want to the staff could take our order. I get online ordering may work for some but its always going to be a better experience of reading a menu and giving your order to the staff. First impression this leaves is of a place that does not really want to serve their customers. After the order was placed there was very little interaction from staff after this. We got one Cheesy garlic bread starter, a half and half pizza between us a soft drink and water and the cost was over £40 which is pretty expensive when there isn't much service on offer. Cashless as well and as I think the customer should always have the choice will deduct 1* for anywhere that doesn't offer cash as a payment option. To summarize lazy service, poor focus on the customer and quite expensive, but food was good and did not have to wait long to receive it.
Darren . 2023-07-30
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Really really busy and yet staff were amazing. Food was delicious, and one of the best allergy info sheets I have seen.
Raine Cokeley-Huet . 2023-07-28
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It was a little expensive, but apart from that, it was OK
Defalt Rat . 2023-07-25
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Ordered on the phone for collection of only two pizzas. Was told 15 mins and arrived to collect- ended up waiting 45 mins to collect it. No real apology at all and the food was ok at best. I’d avoid this store for collection- theres plenty more in Blackpool!
Dipesh . 2023-07-23
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Eventually figured out the ordering through the QR code, trying to rush thinking it closed at 8 however I asked a member of staff and they said its not 8 they close , either 9 or 10. We didn't use the salad bar but enjoyed the pizzas we ordered, the drinks machine for the bottomless drink and the children enjoyed the ice cream factory. The children's meal is a great deal , small pizza, side ,the bottomless drink and ice cream for £8 , bottomless drink on its on is £3.50 I'm sure. Toilets are a bit of a treck, wondered where my son had went! Haha. Staff seemed nice, I'm probably more old school and like the idea of normal order taking as I was figuring out the use of the 2for1 meerkat thing too. There was an ant that kept appearing on one of our tables so we just shuffled over the food over.
Amy Hoffmann . 2023-07-20
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I mean this place has nostalgia written all over it, given the location of this Pizza Hut we thought it was only fitting we head here for some lunch! To food was great as I remembered from growing up. The service was good, the Buffett was frequently refilled, the salad options were just as tasty as I remember. Thought the AC was blazing down on us and it was a little cold whilst eating, we didn’t let that ruin our delicious meal.
Thefoodiefrombrum . 2023-07-11
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Great food, a little on the expensive side but worth it for really good pizza. Salad bar is nice and fresh and they also offer bottomless refills on drinks. Can get quite busy especially when the pleasure beach closes but it's quite spacious so even when busy you should be able to find a spot, they take reservations so that's always an option
Dave H . 2023-07-08
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I visited pizza hut for the first time. They got a pretty fair service
Damilola Abodunrin (Transparency Speaks) . 2023-07-08
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Young staff & great service. Food hot & delicious.
Ray Potts . 2023-06-30
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Fab food, lovely and polite delivery driver!
Amy . 2023-06-25
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Quick easy and taste good Service was perfect Clean tidy
Heath Flux . 2023-06-15
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Why i leave such a bad review, well because the glasses are very dirty, all of us was given dirty glasses with the bottomless drink, i got mine changed but next glass was also dirty but i didn't want to annoy the waiter so i cleaned the glass myself with the ice machine water and my tissue, next issue was the drinks machine was putting bits into the drink, and they were big chunks and floating around, i dumped the drink and tried again with different flavour same thing, all probably due to lack of cleaning, and then the next thing was the salad bowls were very dirty too, everything is from a lack of cleaning, if the front is this bad i wonder how dirty the kitchen is. The front staff are very friendly, the back kitchen staff need fixing as they not doing cleaning properly. The pizzas were ok, not worth £20 each, one of them the buffalo bbq one was terrible Overall pretty bad experience a lot to sort out at this branch
Wadz Haq . 2023-06-13
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Ordering was easy. Food (Buffet) readily available and fresh. Greeted by a lovely staff member. Place was clean. Really good experience
kelrees2000 . 2023-06-08
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Dips missing from both meals. Arrived late an also one melt was burnt. Chicken was good. For the price, very poor
Michael . 2023-06-04
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Usual pizza hut, food was good. Server Robbie was very good nice guy. Deserves a raise
rodney marlow . 2023-05-28
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The food was really greasy and hardly any filling 😕
Jacky . 2023-05-26
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Did the pizza buffet which was an opportunity for a mix of pizza and it was good. The salad bar was everything for me.
Felix O . 2023-05-24
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The best staff in the UK stay open longer for us to finish our meal with out any rush to make us leave blackpool staff are the best
james lock . 2023-05-20
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Staff friendly. Salad bar hit and miss, but well stocked on this occasion!
Tracy Weafer . 2023-05-20
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Always come here every bank holiday aways clean
Matthew Molyneux . 2023-05-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We arrived late on but the bouncers were so helpful! Covid restrictions followed and we were welcomed by Todd. He was so lovely and really made us want to stay. He was so knowledgeable with drinks and made us feel so comfortable. All the bar staff were lovely to be honest. First time visiting Blackpool and definitely the best bar we have been in. This bar slime makes us want to return! Thank you Todd and team x