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OpinionsNoteGoogle5424.0

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Took forever to faff about the store trying to find jeans I wanted in a longer length as I was told there were some on the shop floor - there were not. Stoll a girl said shed check the staff room for me which was helpful, but they wrrent there either. . Then had to que up forever to order some "long" length jeans in that size that I wanted. The woman ordered them in store for me, this also took ages, hence the que getting even longer. I stated 3 times it was the longer length ones I required. Only to pick them up a week later , take them home and discover they are "short" !??? Never in my life have I wasted more time on shopping for 1 pair of jeans. The system is flawed and doesn't work.

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J “Flobot2012” L . 2024-11-28

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Got told I'd get emailed a receipt and never got given a paper one. Good job I checked same day as I'm not from the area and I didnt get one... yes I checked my junk mail. Given I'd spent >£100 this is unacceptable. The store manager rectified it for me when I went all the way back and queued at the very slow tills again, but it meant I had to have a signed a4 printout receipt... let's hope I don't have to take anything back to my local NL with a strange looking receipt. The other option was to refund and re buy everything. I don't want twice the amount outstanding from my account waiting for a refund for half... Some good bargains to be found upstairs if you can be bothered having a ratch. It's absolutely boiling upstairs though. Downstairs had a good range of clothes, a petite section and a claires accessories section.

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Asitis100 . 2024-09-28

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Great big store, with helpful staff😊

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Diane Walsh . 2023-09-17

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Lots of options and sales but some prices were really expensive for what the items were.

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Belinda A . 2023-08-23

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Got some beautiful clothes in at this present time

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Michelle Cattermole . 2023-07-23

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Not enough plus sizes you are ok if your a size 8

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My world . 2023-05-29

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Staff very helpful, good quality

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Gillian Scully . 2023-04-10

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There needs to be more effort put into the plus size clothing upstairs, it's just one wall not a lot of options at all

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debbie rodgers . 2023-02-22

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Felt the shops in general new look clothes starting to look cheap but not reflect in the price. No better than primemark.

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Jazzy . 2023-01-09

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Well stocked but didn't have a range of tweed skirts. Looked elsewhere instead.

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Elaine Chung . 2022-12-07

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Customer service was terrible, tills weren't working and staff were busy doing other things!

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Janet Gorry . 2022-11-01

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Not that much in only a small shop. But nice staff

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Kayleigh Davison . 2022-08-22

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Found a fab dress in there sale

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Ann ILIFFE . 2022-08-20

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Absolutely fabulous My mother is so happy with her purchase

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Fit Guy . 2022-08-08

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Please feel free to visit this store 🏪💞 lovely outfit in here as well 🐱❤️‍🩹 thanks 👍

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Julia Fretwell . 2022-07-29

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Bought a lovely top from the Arpicot Brand and some leggings. The lady on the till was really pleasant and processed the transaction quickly

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LC PP . 2022-06-13

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Didn't find what I was looking for but very attentive staff

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Debbie slater . 2022-06-08

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More expensive than it used to be.

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Jamie Loftus . 2022-06-02

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Poor choice of bigger sized clothes

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Lynnette Brammer . 2022-05-26

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Always well set out and easy to find whatever you are looking for.

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Mrs_Stead 00 . 2022-05-25

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There's a lot of super pretty dresses here, and not to mention the overall size of the store, I definitely recommend shopping here if you haven't before.

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Sayo . 2022-05-22

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To noise and to much going on and to loud

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Carol Short . 2022-04-02

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A spacious and inviting shop, very easy to get around, with a lift and escalator up to the first floor. Pleasant and helpful staff. There's a good selection of clothes in all sizes though most of the styles are too young for me. Some really nice shoes, bags and fashion accessories. Very affordable prices.

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Valerie Hinchliffe . 2022-02-15

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Nothing for men but daughters loved the sales 😁 Nice, friendly and helpful staff. Recommended 👍

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G “Waoolis” Wallis . 2022-01-03

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Always good prices but you got to look for the bargains

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Colin Neal . 2021-09-06

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Very nice staff, some great items not badly priced. Worth a visit.

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Steve T . 2021-08-08

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Doesn't really seem alot of choice to me although there is plenty of room for social distancing

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martine Reeves . 2021-06-13

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Staff were so friendly and helpful with offers

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dawn livsey . 2021-06-01

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Everything is tidy and well presented. Easy to get about, accessible for all. Very friendly staff

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Dani Manison . 2021-05-14

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Great selection of fashion for men and women.

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James Conboy . 2021-02-03

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Very good shop as well as nice staff. Clothes look good as well as having reasonable prices. Would recommend for clothes shopping for any age.

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Martin Henstock . 2020-12-25

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Plenty of products for womens and girls but they need more selection for men and boys

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Thomas Sutherland . 2020-08-15

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Always wanting more choice from here

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Maria Buckley . 2020-03-10

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Hard to choose what dress to many to choose 🤔

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Ken And Neva Schofield . 2020-03-05

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Womens only now. Beginning to look more like a jumble sale than the retail store it once was

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A H . 2020-02-22

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Great choice for maternity wear.

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Amy Haywood-Gehrung . 2020-02-07

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Reasonably priced clothes..friendly staff..great shopping experience..

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beverley pearson . 2020-01-14

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Granddaught got what she wanted

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jean richmond . 2020-01-11

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Very limited stock compare to other stores

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Paula Branagan . 2020-01-04

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Very expensive but my girlfriend likes it

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Tony Shaw . 2019-12-30

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Great clothing and a really good price!

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Emma C . 2019-12-16

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They have a few nice options for Christmas gifts. Their jewellery is overpriced though.

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Dawn Fox . 2019-12-15

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Lovely helpful staff and a lot of bargains to be had, staff on the till were really friendly

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Carol Coulthard . 2019-12-04

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They have a fantastic shoe section

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Malcolm Ridings . 2019-11-19

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Big store with plenty of fashion at good prices

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Dawn Chambers . 2019-10-06

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Plenty of floor space, clean and tidy. Well organised too. Easily found what we wanted.

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Mr A . 2019-09-15

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very friendly staff . the staff was clean and accessible, rails were tidy and clothes tidy and in order

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Loraine Moir . 2019-08-11

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TOO MANY DIFFERENT ITEMS ON THE RACKS

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Barry Holland . 2019-07-23

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Nice clothes cater for all lady's dressing room available

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chantelle Louise Ann oneill . 2019-05-07

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Nice and friendly staff Clean store

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Magdalena Magda . 2019-05-06

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Staff very helpful and friendly I was looking for dress and couldn't find what I wanted and was advised where I would get what I needed in other shop. It's lovely to feel welcome in lovely shop like New Look thank you for all your help.

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Mother Bear . 2019-04-05

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Changing rooms were closed means we have to no go back with clothes . Normally try them on .

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Sharon Carey-Parker . 2019-04-04

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Not a big lover of New Look anymore, a lot of their stuff is looking like things you can buy on the market 🙁🙁

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Ann Dwyer . 2019-03-19

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very helpful staff, helping to order item for click and collect.

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John Taylorson . 2019-03-10

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Worth a visit wide range of clothing shoes accessories etc.

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Lynn Throp . 2019-03-05

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This store is clearly doing away with men's clothing which is a real shame. The men's section get smaller and smaller while the womens section expands. Used to be my favourite shop for men's clothing but now it's a pointless trip.

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J D . 2019-02-23

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Some nice clothes but not in every size. Very limited stock will be buying online.

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Amanda Hogg . 2019-02-22

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Really nice dresses for good prices

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Trudi Clark . 2019-02-17

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Friendly staff. Good range of clothing especially as they had stock that I went for.

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Rags . 2019-02-07

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Great place for teenagers for clothes

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GEOFF SAMBROOK . 2019-01-16

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Beetje shabby maar goed te betalen

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Froukje Hiltemann . 2019-01-09

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Went with a pram and the lift had broken. No other option for get upstairs so had to leave

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Natalie Oakley . 2019-01-02

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Good variety but prices on higher end. Has both men and wonen varieties.

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Amjad Nabi . 2018-12-30

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Never find anything for me in here I find it a bit drab but ok for others who like there fashion

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Heather ridler . 2018-12-29

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Christmas shopping with the wife, tho nothing was bought in the end...

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Peter Holt . 2018-12-19

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Only place I could get wee skirts for my nine year old and I was just about in every shop

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Liz Sanders . 2018-12-13

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Too young fr me now. Once upon a time there was a mix of clothes that would suit a few ages but, not now

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Marilyn Warren . 2018-12-13

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Qualitiy of clothing is good and staff are very friendly! Prices are low but good value for money

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Constance Driscoll . 2018-11-27

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Awesome views of Hong Kong a must to see on the peak rd

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Mart Preston . 2018-11-25

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Always good range of clothing. The plus size is still very small in conparison to everything else. Shoes are good and reliable. Good price for woman and men. Changing rooms are clean and staff are always pleasant

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Mara Santos . 2018-11-19

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New Joint changing room for both Males and Females. Quite like that

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becca diack . 2018-11-13

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I love shopping at New Look and always find what I am looking for. My whole winter wardrobe is from New Look and I now have lots of comfortable and cosy jumpers :)

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Melissa Kate . 2018-11-13

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Yes like this shop....hope they don't shut down...

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Melanie Griffiths . 2018-10-30

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Nice clean store friendly staff

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Chris Dandy . 2018-10-28

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It & miss as to what's in stock but it's OK

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Martin Downs . 2018-10-25

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always get dragged round here for hours upon hours and have to carry the many baskets not my idea of fun

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Liam Gwynne . 2018-10-25

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Plenty of choice but didn't find what I was looking for. A great choice of colours and styles. A bright inviting store.

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Shelley Hargreaves . 2018-10-15

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It was amazing it had all sort s of things to wear for sale, would highly recommend to anyone with an interest in clothes

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steven Mcgawley . 2018-10-14

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Friendly staff and we'll stocked various clothing for all your needs

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Julie Craven . 2018-10-11

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I find nothing much for me now at my age.

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Barbara Nutter . 2018-09-20

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Very good prices, very pleasant

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Cat Francis . 2018-09-20

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Difficult to navigate if in a wheelchair.

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Samantha Shenton . 2018-09-20

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Great shoe collection here....and nicely laid out!

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Dahlia Basar . 2018-09-14

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Ok clothes, etc. Just felt a bit bored by everything although not sure why.

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Sylvia Bowes . 2018-09-09

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Staff very helpful and friendly getting you the item you want to get quickly

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Dancefmlive (Mr Gee) . 2018-08-27

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Store ok. Just never find stuff in my size and new look no longer seem to do jeans in a 28 leg like they use to. I'll stick with Primark

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Clare Stoker . 2018-08-23

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Got a pair of shoes not that great

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Jane Nixon . 2018-07-30

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Sophie was brilliant when i retuned an item as we payed on gift card think she was unsure if it could go back on another gift card when she couldnt get hold of anyone to clarify she took the decision to do it no matter if right or wrong to save people from queing unnecessary. Thank you sohpie for you inisative brilliant customer service

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jean cummings . 2018-07-25

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Always mega helpful and friendly

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annamarie mitchell . 2018-07-20

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Love New Look. Rarely leave without a purchase. Staff are great, friendly & helpful.

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Jean McGarva . 2018-07-16

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Not a shop I would recommend for the bigger sizes.

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MAUREEN Lodge med meditation . 2018-07-11

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Still like to shop here but it's changed a little with the clothes!

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Claire louise Davies . 2018-07-09

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The music is too loud, there are big open spaces in parts of the shop, the exit is locked but there is no sign to say this and the only entrance/exit has shelves in the way The clothes are decent and well priced but the store itself is very awkward and must be a nightmare for anyone in a wheelchair

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mark hyland . 2018-06-30

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This shop is great it's great for all styles as it has individual boutique ranges my favourite boutique range is model London they have a sake on just now

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Linda Dowling . 2018-06-30

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Always feel good shopping here. Great shoe selection, and it's good to see that this branch still stocks the plus size clothing.

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Zara Ali . 2018-06-27

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Great shop always find something in new look staff always helpful

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Laura Freeman . 2018-06-23

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Lots of choice. Amazing shoes and accessories

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Sophia . 2018-06-21

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Nice shop to visit well laid out with plenty of space to look around friendly staff.

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christine . 2018-06-12

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Like the store upset gents section gone in burnley

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cheryl lewis . 2018-06-07

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Lots of bargains to be had here

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irvine allan . 2018-06-01

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