Pizza Hut Restaurants in Hounslow

Exilent service , good management,all staff members are brilliant, great experience with pizza hut

My 3 year old son has multiple food allergies which we are used to dealing with when eating out and despite being told to order on our mobiles, the staff gave zero consideration to this. I had to walk up to the main counter and ask to discuss food options for his meal. The staff (one man in grey t shirt in particular) were dismissive of any questions I had which gave me zero confidence. I asked if they need to note down his allergies for the kitchen about 7 times to which I was told no each time and told that they’re not doctors and don’t need to know that level of information (?!). In fact the waiter went so far as to say that I worry too much(!!) to which I replied well, yes I have to because allergies can KILL PEOPLE and he’s 3 years old, of course I have to look out for him. Manager came over to speak with me and repeated the same info. My son and the food was fine but we eat out at restaurants on a weekly basis as a family and I have NEVER been laughed at and dismissed in such a manner. You need to educate your staff in handling allergies when dealing with food as that was completely unacceptable and could have been deadly, had I not known what to order my son in advance. Also, £150 for overpriced basic food - Pizza Hut isn’t what it used to be with poor service.

Solid Pizza Hut offering. Perfectly accepting we didn't have too long here and served my dessert quickly without issue. Everything you'd expect from a Pizza Hut food wise.

The staff were fine, but I got fed up with the process of ordering on my phone at the table. When it asked me unnecessarily for my email address I decided I'd had enough and left. The manager did offer to take my order at the till but I'd lost interest by then. A sit down restaurant, even a casual one like this, should allow you sit down, relax, and order your food without hassle. I don't mind ordering at table from an app or website, but I did object to being asked for irrelevant information, wasting my time.

Great food and customer service.

like always its my family's favourite place and staff are really kind and respectful (YAR) our server is one of the best hosting staff i have ever seen with warm and kind smile

Not many pizza out but very good staff

Buffet for 4. Always food coming out. Staff were lovely.

Good staff, bad food. The staff were really friendly. The food lacks flavour, Pizza Hut used to be good but now they sell below average pizza which is edible but not as tasty as what Domino's and Papa John's serve. The pizza choices are kind of boring, no tikka or tandoori. I didn't like how they put balslamic vinegar on a pizza. The drink choices are good, i liked the Pepsi Max Strawberry flavour, never seen that before.

Needs a refurb, buffet was good for a quiet day and staff friendly enough

Very nice staff and clean restaurant. Food was great and there was enough of everything available.

The manager Nadeems service is exceptional. I noticed how he served every customer, making them feel welcome and special.

We were greeted warmly at the door and seated quickly. The salad bowls and glasses were brought to our table quickly after the order. Kids were given colouring booklets which kept them busy. The quality of food was amazing. Pizza and salad in Buffett were hot and were always replaced quickly when finished. This is our go to place when coming to Cineworld or Tenpin. I have had my kids birthday parties here too. Will definitely visit again with family.

restaurant was Very clean as always & very nice atmosphere, staff was very friendly, it's feel like family

Food was nice, staff were very welcoming, restaurant was clean and looked good

Rea was very helpful, great service throughout

Everything is done via your phone, so when you are seated at your table you register your phone at that table amd then order everything via your phone and it is a buffet service !

Ismail at feltham branch wa stage most amazing very kind even with kids and didn’t give us a hard time

Had a really great experience.Manager was so friendly and helpful.His behaviour with kids was also admirable. I asked his name specially.. Ismail was his name! Great Hospitality and Management by this man!

Very simple, fast and to the point everything was explained well and dealt with Above and beyond service

Kids All in buffet great value. Our party of 7 12 yr olds loved it! Atmosphere was relaxed. Welcoming & attentive staff. Nadeem went above and beyond with his honestly and fairness on what’s best offer for our party. Thank you!

Very good? Kids favourite place

Went for brunch, my mates and I now have food poisoning. YUCK. Pizza was so bland same with the pasta, all you can taste is tomato puree (worst margherita pizza I've had, and I've had frozen Tesco pizzas). Prices are crazy for what they're offering. Drink station was filthy and so was the ice cream station. Manager was obnoxious and thought we were freeloading from the buffet LOL, turns out the order came through a little delayed onto their system. Weird service. They should go back to ordering at the till if they're going to be weird about it. Only gave a 3 because of the lady who welcomed us in, she was friendly.

Flemingo (feltham highstreet)is far better than pizza hut . They are looting money with too much price .. not worthy It's only for those who have more bank balance... Large size pizza ( may be served to 2 people ) cost around 35 Pound and you don't even find much stuff when you order veg/chicken.. Unlimited icecream per head - 12 pounds ( logically each max can have 2 scoops,if you have outside 2 Scoop cost around 3-4pound) So recommend for so called 'Rich people' Indian /Asians - You may prepare and plan for have some stock at home 😄 to fullfill your stomach after you had your pizza at Pizza Hut.

Always come here with my family and never disappointed. Daisy and Ali especially gave us a great service! They gave us some free pasta from the buffet and seemed to give us whatever we needed before we realised we needed it ourselves! Great job guys :)

Nice restaurant. Service was very good. SIMMI who was our waitress was very professional and friendly.

We visited here for a pizza take out. The manager was great as always and very welcoming. Food and drink were perfect and soon disappeared when we arrived home

Simmi and Yas are hosting this place with a perfection ... Pizza hut Feltham rocks. Cookie dough with kitkat is a must try

Toilet experience was nice, I jus went to use toilet😆

Nice food, good customer service.

This place is getting old. Same old food, no more ambience and service is OK. can't complain about employees when they are too few and too much to be done. They try their best. I would not go here any more, unless my daughter wants to eat their mac n cheese.

Ali was at his best , gave a good welcome with a good service My g

Where do I start … We booked a table for six so they were expecting us on arrival we had to push tables together for our family to eat together. Our cups were not given for the buffet meals, children’s drinks not delivered so I had to go ask for them, the children’s meals came out at separate times, the ice cream bar was a state, not cleaned or wiped once. The manager was not managing properly. The poor lady who served us tried her best but I would see she was overwhelmed. After paying 20.99 for pizza buffet and salad bar I found a HAIR in my pasta and had to let them know. The salad bar was understocked the restaurant was chaotic and generally a really bad experience for Father’s Day. I would avoid at all costs.

Mobile order and salad bar was great. Pizza was very tasty. Staff where friendly and helpful. Drink options and menu was impressive.

Nice empty restaurant. Peaceful vibes!

Service was dreadful. We had to repeatedly ask for cups, sauces, bits of our order. I ordered chips and they were spicy when they came. I have an allergy to chilli so I asked if it was that which they contained. The manager went from 'no definitely not' to 'probably not' to 'well only a bit' . He didn't seem to see that this was at all a problem and gave me the allergy list. This was no help as chilli was not on it. He offered us garlic bread and some money back which although was great didn't actually help with the issue. He was very dismissive that this was at all a problem and wouldn't even check the packaging for me. The menu had absolutely no mention that chips contained anything but potato.

I wasn’t sure what to expect after reading very mixed reviews on here. We went for the buffet lunch on a Thursday during half term - the restaurant had a reasonable number of people in it but wasn’t overly busy (ie enough people eating the buffet pizzas without it being crazy). The staff were really friendly and helpful, and quick to get us seated and provide salad bowls, cups etc as soon as we had ordered (scanned qr code, very easy). Plenty of fresh pizza, which was replaced quickly when it ran out. This was our first visit and a treat for the kids - who loved the whole experience (with bottomless fizzy drink, pizza and ice cream).

Great place to have a peaceful afternoon lunch. Especially cheat meals as they have a value for money buffet deal which I had and I have no complaints. Good food!

Staff are nice and food is delicious😊

The food was good. Pizza 🍕 was delicious. The buffet lunch was good. Had options for vegetarian and non vegetarian customers. The customer was excellent and the servers was very helpful and checking on us if we need anything. Lovely experience and would love to come again.

Absolutely disgusting place, please stay far away from here, and not only the food but the customer service is even more worser and despicable . I would not recommend for any human being, maybe needs to close down !! Rating 0 🤦🏾‍♂️

Toilets are filthy, prices are extortionate for adults menu. Children's prices are very good. Service was great and pizza was mostly impressive. Very mixed feelings. Won't be returning for at least 6 months.

Food served nice and hot , amazing facilities and staff service . Great for kids as well .

Booked a table on Wednesday for my daughters birthday on Sunday, arrived at 6 (time of our booking) just to have the server tell us there is no table available for us and squeezed 11 of us into a circular booth that we didnt even all fit into. Completely ruined my daughters birthday plans.

Very friendly and helpful staff, we went for the buffet and as it had only just opened we was asked what pizza we would like made first.

The atmosphere is great, the only issues is the price, gone up massively since the last time I went 2 years ago, shame really food prices go up and less people are unable to afford it

The service was good and I enjoyed my meal.

Staff - their friendly manners Food- great taste as expected with Pizza Hut

London days ninety’s in Pizza Hut for lunch with me mates ,five quid all you can eat and free flow coke, but you think it’s a lot but you eat too fast and don’t fit much in ,ages ago don’t listen to me must of changed by now , happy memories , still friends with the guys today so that’s something

I visited today Pizza Hut for dinner with my family. We really enjoyed our dinner and I would like to mention specially staff was friendly and I found a member of staff named INNA very professional humble and kind with fantastic customer service , she always give her 100% .. i will definitely recommend please visit this Pizza Hut for friendly & fantastic service 😊😊😊

Customer service wonderful. Restaurant has improved so much, will be back

Food and service was amazing. Best pizza hut I've been to!

I won't be a returning customer to Pizza Hut again. The buffet price at £21 for an adult is quite expensive when: 1. The quality of the food is low standard - taste is nonexistent 2. Lacks any type of variety including the salad bar - all looked unappetising and had been sitting out for a while with nothing fresh being replenished. 3. Had to wait for fresh pizza options to come out - mostly deep pan with only one option of thin crust veggie 4. The children's menu which is for up to 12 years old is absolutely tiny. When asked if more pizzas were coming out, the manager stated only if more people come in, which is fair however the options were limited to 4 pizza pans which 2 were the same. The only postive was the ice cream which was okay and had a range of toppings and 2 sauces. Such a disappointing visit.

The convenience of the location is really great and the quality of the food is sublime. I think the buffet is really good value for money compared to the adult pizza price.

Nice food, and service especially by Yas she was very friendly

Great service, very nice staff.

Got sick after eating here. South Indian workers with 0 hygiene

Stopped by Pizza Hut in Feltham recently, and it turned out to be an unplanned yet satisfying break during my drive. The craving for a pizza with cheese-stuffed pastry hit me as I passed by, and I decided to indulge in the moment. The experience at Pizza Hut was surprisingly pleasant. The atmosphere was welcoming, and the staff were friendly and accommodating. The highlight, of course, was the pizza itself—satisfying and delicious, exactly what I needed to recharge during my journey.

Amazing, helpful staff and a lively atmosphere. It was my first time eating from feltham, and the staff (i dont remember her name ) she was so so helpful in everything. It was a wonderful dining experience with all the music and decor.

Overall a good experience. Visited after four years and had a good meal.

Pizzas were really nice but the salad cart wasn't great. This maybe due to time that we arrived, would of liked pasta to been avaliable to. My issues around service are not down to any individuals but down to the way Pizza Hut seat you and then effectively leave you to order yourself & don't talk to you again till you leave. I understand this was introduced during covid but having good polite service during your meal makes all the difference and I would suggest that a full service be reintroduced. Atmosphere was like a party, loud music constantly played so I could barely my wife so that was strange for Pizza hut as this hasn't really happened at any other Pizza huts I've been to recently.

The manager is a rude prat makes us uncomfortable with his rudeness and disregard to the fact that he was serving dirty cutlery.

The pizza is very delicious but the service is 000 they always force us to take place where we dont like to sit

Quaint setting, friendly staff, and the food is simply divine.

It has been ages since my last dine in experience with pizza hut...I do so love their pizzas. The lack of warmth from the staff...telling me to order via the App..table number on the table. Only accepting card NOT cash. No atmosphere...practically empty. I had to get up and place my order at the counter as I did not want to use the App...nearly had a fit at the price (£20.98!) pepsi/make yr own 9" with 2 toppings/salad...still I was treating myself. I did enjoy my pizza but will not be returning anytime soon. Waitresses are not like they used to be. 😔

We had a great time on Boxing day with a group of good friends. The salads were really nice and fresh etc. The vegetable pizzas were lovely .

The restaurant was great the only problem I had with this restaurant was the tables was not clean very well and the service was not speaking in English and then when the service was taking your order they didn't really speak English very clearly 3.2 Stars for me

No driver available so food was left on the counter to get stone cold. Had to pick it up ourselves and no discount offered. Ruined staff lunch.

Very horrible attitude from staff, we always enjoy going to pizza hut but when we went to this branch the staff were extremely rude to us and when we complained about the staff they rudely told us to not come back ever again which we certainly wont.

Staffs nice food was quite good but I think he is supervisor the way he talk was rude..

We arrived late lunchtime. Buffet still being served. Due to few customers, buffet pizzas were cooked to order after the waitress asked us our preferences. Food arrived quickly and was piping hot from the kitchen. We all enjoyed it and will visit again soon.

I don’t even know where to start. We paid for the buffet and was standing waiting for pizza for 15 minutes , all they kept putting out was ones with pork. When I finally got a pizza slice it was beyond bland. The pasta sauce tastes like tomato purée and nothing else. Waited till we nearly finished our food for a glass of tap water we asked for when we sat down. The only thing that was half decent was the salad bar . Never again !

Every time I've come to this branch I have received exceptional service, especially from the Manager. I’ve come late a few times and they still manage to sit me down and make me great pizza. I’ve been to many pizza huts around London and I’ve always been so disappointed by the service I’ve received. Would never go anywhere else! Thank you to the team in Feltham!

My niece asked me to come here, and then asked me not to bring her back. The food was okay the salad was fresh, it's all become a little book from the table no human interaction. I used the QR code on the table and someone had put a scam QR code on top of the restaurant's (not there fault but still happened). She liked the ice-cream factory.

Going to pizza hut used to be an enjoyable experience...not so much anymore. I hate that you can only order via your phone, I hate that the plates are ridiculously small and I hate that the salad bar has gone downhill drastically...where are the pasta salads and cous cous? We had the buffet but spent most of the time waiting for the pizza and garlic bread to be refilled ...only 1 of each pizza was out at once. Its like they want the money from customers but by putting in the smallest effort possible.

Very happy with my takeaway deal. Lovely girl at the reception was very welcoming and helpful. Manager was very supportive. Food came out perfect well done to the chef who made it up to the standard on a busy Saturday night. Would love to visit again and hope to get the same service.

After so many years returning to Pizza Hut, unlimited buffet food still delicious and the same . Loved it and good service .

Thank you for lovely service specially thanks to daisy.

Loved it lady was so nice i ordered a hot n spicy chicken and my dad 👨 and brother got pepparoni pizza and and American bbq

I think this is probably the worst branch in all of London. They always get the order wrong and never take accountability for their mistakes either. Cold pizza, wrong order and no response. Ridiculous

Very good experience. We've got a table without reservation. Easy to order online. Good salad bar. Delicious ice-cream.Good service.

Very comfortable and easy experience.....First time visit

Told waitress table for 3 while we waited for our son to finish school. While trying to order over the table QR code waitress brought 2 of cups, plates, salad bowls and dessert bowls. After 15 mins we gave up on the QR code and my husband went to pay at till. Waitress then came to our table and took away the dessert bowls saying "you're not having dessert". Well considering we never wanted dessert, or ordered dessert, I really didn't know why she brought them in the first place. But her attitude could have been better. Then when choosing pizza at the buffet, the waitress reappeared and pushed the pepperoni pizza to the side. "That not for you" she said. What! Why????? Personally, I couldn't wait to leave the place. Totally nonsense service and bad attitude staff. No wonder the place only had 2 other people in eating. Plus the 2 staff kept disappearing. Why give plates before we ordered. Could have just eaten and left. But we're honest. Sorry but we won't be returning. We're been many times in the past, but it's really gone downhill there now.

Nice food, this place you can sit and enjoy with your family . nice atmosphere . Definitely I'll definitely come back.

I ordered delivery from this place, and it was waste of £53 all food arrived cold as cold can get and also the fact large pizza has uneven 8slices now is just rip of side ordered were mediocre to my bad for ordering it wont be happening again🤦🏻‍♀️

Staff behavier not good persanaly lady manager

Had the lunchtime buffet. Pricey for what it is. Didn't take cash. Had a weird ordering system from your phone. The restaurant was clean. The pizza was quite good, the salad was OK, the pasta was not so good and the ice cream was OK. Probably wouldn't go back.

Had great experiences with Pizza Hut in the past but was a bit disappointed in this location’s service. They told us there was no pepperoni in stock which was understandable but they had also forgotten about the dessert we ordered until they closed down the machines. We had no problems with the pizzas though

We had the the deal 2 pizzas 2 sides 2 desserts for £50 for 4 of us margarita pepperoni and goat cheese carmarlised delicious and cookie dough ice cream choc sauce 😋

Really nice manager who made us all feel welcome for my brothers 30th Birthday ❤️

Just got back from Thorpe park, and was craving Pizza. Stopped by this Pizza Hut, and one of the loveliest waitress ever seated us. Yas (the lovely waitress) deserves the 5 star review more than anything. Though the food was great of course. Would come back just to have her as our server. Thanks Yas!!

Pizza came all over the place, looked like it was even missing a slice.

Had a late night craving for Pizza Hut. Ventured in at 2145hrs and told it is closing for orders in 30minutes. Tried to order a half and half pizza via the Scan, Order and Pay QR Code. Easy to use when ordering one a few items. However experienced difficulty trying to order a ‘half and half’ pizza. The manager came over and assisted and was friendly when helping. Pizza came out in good time and food tasted as expected. Can’t rate the atmosphere as it is late at night and only two other tables in use.

Staff was ridiculous they got very roud staff, especially that tall guy. he doesn't have any etiquette and doesn't even know how to talk with their customers. I will never ever go there to waste my money again.

Went with the family had a lovely time . kids were happy! Great service from yas and haris :-)

Very impressed with the staff here, all are super friendly and helpful, making sure everyone is happy and catered for.

Worst pizza hut I have ever been to and definitely not going again ever.

PH Feltham. We haven't been to a Pizza Hut for quite some time, this visit was a real disappointment. All the food was incredibly greasey, we left a lot on the table. Place looked and felt dirty. The ordering system is a real pain when ordering for 5 people, surely you should have a choice to order normally as well as the QR code, for those who would find it difficult to navigate. It was £124 of wasted money. We won't be going back to any PH in the future.

Very friendly staff food was excellent.

What a horrible manager named Ismael! See to him immediately! He was standing outside the pizza hut door at 20:50 when the restaurant is due to close at 22:00 refused our family of 4 and many other people in at this time saying they are not serving pizza and we explained he said no you have to go find another restaurant. I think this is absolutely appalling, and I will not be returning to this restaurant.