KFC Hanworth - Hampton Road in Hounslow

Chicken was really dry and cold and chips was cold really disappointed waste of £20

Real quick delivered with extra care!👏🏻

Food was good delivery was good only problem we had was our drink was missing from our order

food was great, delivery driver was a diamond

Chicken pieces were less than what was on display, not entirely satisfied.

I like kfc but £30+ for two meals is absurd. This branch is pretty good for delivering food fast and hot. The only downside about this meal was the stingy chips portion. I think I had less than a dozen fries I could count in one of the portions.

Food arrived cold. Was supposed to take an estimated 20 minutes and every 4-5 minutes the estimated time kept being pushed back and took nearly 45 minutes from time of order to my door. Food was cold, the bag was ripped when delivered so had to use both hands to make sure nothing fell out.

My order was advertised and confirmed to be delivered within 10–15 minutes, yet I was left waiting for over an hour. This is completely unacceptable and a clear failure to meet the service standard that was promised.This level of service is appalling

Please trust me, don’t order the new loaded fries, your local kebab or chicken shop will do it better 100%

Food never arrived and some how the drive managed to so it was delivered with out my code I have no food and out of pocket of £43

I ordered lots and it was cold and really untidy and missing some stuff

Very good customer service friendly guys and very fast and the food did not disappoint 10/10

when i entered into the store the staff were so happy and they greeted with a big smile.The girl who serve me was a girl in shirt i dont know her name thanks to her. And she suggested me to go for duo meal just for 3.99 thanks once again.

Thaya was fantastic! Super fast service so helpful and generous. Highly recommend!

They forgot the bbq beans that I ordered

Ignored note to remove salad and sauces from burger. Could not eat it.

shame we didn't got one of our sides

Soggy chicken not crispy at all doesn’t even look fried

The food was stale chips stone cold and the hot wings were as if they were from the day before not good won’t be eating there again

Some of the chicken was burned, and tasted awful.

There was no drink when delivered

Couldn’t track the app and driver had to take a photo of my phone at the door with my delivery number on my it

it was okay but food was a bit cold when it got here

Popped by suddenly to buy food for a family and ended up getting good deals from the staff. Thanks

The chicken was cold and poor quality and was missing our drink

cold and dry ordered it 5 minutes later turned up not fresh

Don’t order original chicken from Hanworth KFC. Terrible quality.

AVOID USING THIS KFC! Quality is awful. In our most recent order, ALL of the original chicken pieces had gone off and smelt terrible, with grey flesh. It clearly was well past a use-by date or had been left out of the fridge over the weekend. Hanworth KFC really needs a visit from a health inspector.

All the chicken pieces were off. Grey coloured meat and smelt awful and “gone off”. It was a Monday and I can only think that the meat was well past its use-by date.

wrong food delivered . ordered a 10 piece bucket only for 6 pieces

Food was COLD, not even warm. Not the fault of the delvery driver, he was early. Obviously left KFC cold, will not order from this branch again.

gave me gravy when i ordered beans

Missed part of order , not hot , 2 drumsticks where the breast !

Late and cold. Very disappointed in kfc. Gave the food late to the driver who rushed to us!

So bad quality even the rest of items barring the missing wings.

food was cold. gravy was piping hot but food was cold. not impressed.

I've just had chicken and it was old and leftover 😐 Never ever again .... Bad service and bad food

Food was cold. Chicken was tough and discusting. Gravy was cold and lumpy but worst of all the mash was like water and smelled like rotten eggs!!!

3rd time now that this KFC have left items off the order.

Yummy 😋 Arrived hot and very quickly.

Food lovely but the beans were left out.

Could have been hotter. Other than that it was ok

Food was hot and fresh and delivery guy was polite

food was cold and i couldnt eat it as the water spilt all over my food

They did not deliver my free pop corn chicken

Item missing from the meal deal (fries)

cyclest/ Driver clearly had two or more orders with him and my order has arrived cold.

chips were cold, piece of chicken not cooked appropriately , had to be thrown out. No napkins or ketchup etc. Stated bucket meal but was in separate bag, presentation not adequate or hygienic . Altogether a waste of money

Our food originally was expected at 17.40, we watched on the app as it was going the wrong way. I left a comment which wasn't answered, several attempts contact KFC were unsuccessful. our food finally arrived 18.35 it was cold

2 bottles of cold water were put into the same bag and this made the food cold

Too much uncooked batter in the crevices of the chicken, the fries tasted like they had been reheated and the gravy tasted more like vegetable stock than chicken.

the food was hot , fantastic service and great driver

Only a 10 min journey but was cold when arrived. Husband tried the Stuffing Burger & was very disappointed.

Food is always cold and delivery is late every time from the time that is given

Very fast delivered, food very good and fresh

My order was stone cold when I got it and the shop is only 10 mins away

The guy on tills named Melvin was very arrogant and rude.

as usual hanworth kfc is the best //have tried others but hanworth is the best

Chips where soggy and food completely cold, driver was at KFC to collect my order but I waited nearly half an hr over the estimated time, I suspect the driver took 2 delivery’s and mine was the last on route. I originally stopped ordering from Just eat for this this reason as it happened multiple times silly me for ordering again

Very bad service without checking the address they deliver it in a different address and say its delivered will never again order .

Order was 1 hour 45 minutes late. Rang store several times, no reply. When finally delivered, half of it was dead cold. Furious!

It’s taken over 2 and half hours

Great Food, great service and great delivery.

The estimated delivery time went from 15-20 minute up to 25-45 minutes. In the end the delivery arrived after 35 minutes - soggy chips and a cold drink in the same paper bag as hot food , never the best idea to keep someone’s food hot.

Disgusting behaviour by the staff

Not very warm sadly. Seems to be a reoccurring issue.

All the food was stone cold. Delivery driver couldn’t find the address and even said he was going to cancel the order.

Cold, was given the smallest pieces of chicken

there was chicken missing from my order

I ordered a tower box meal but my burger came without a hash brown and cheese!

The lady that was serving has no patience nor customer service skill at all. I don’t normally buy KFC myself came n for my daughter and son. The way she responded to me was absolutely disgusting.

Didn’t ever arrive someone has our order and now left £35 down and starving. Not happy at all.

Meal was cold and no serviettes and the coke was warm

Nice juicy burger, proper breast, not sliced in half. Will order again.

I didn’t receive my order at all. I ordered 20:22 and it says delivered at 20:34. I also give £2 tips then no food was delivered at all.

Tasty and Fresh good quality chicken. Enjoyed it.

I got all small pieces of chicken instead of a selection of all sizes

unfortunately one side was missing

The courier delivered the package well and was very friendly too.

Whilst it was still of good quality, neither of our box meals were correct with incorrect burgers in both.

Chicken was chewy and not very nice at all, chips were cold.

Received only 4 hot wings, should have been 8?

Missing items impossible to call or contact

Worst experience ever, worst behaviour from a manager when handing off an order, you need to give your stuff a proper soft skill training, after giving me the order he told me to go out like he owns the shop what manners you are recruiting your stuff with

Missing items, spent over £50, have told kfc but no recompense yet?

Driver left it outside the house didn’t even ring the doorbell

Unfortunately no large coleslaw included

The cold can was placed on top of hot food therefore making all the food Cold!!! Why not use separate badges you idiots!!

Hi. Yesterday's visit to KFC Hanworth was very nice. The lady behind the cash till was very helpful and when I wanted to order a rice box, she helped me choose the best deal to save some money. Thank you

Driver went to 3 other addresses then went back to shop then came to me. Food was cold all of it

driver 25 mins by the time I received food it was cold

Driver went on multiple delivery in the other direction from me! Food was cold. It would have been good!

The driver went in the opposite direction and picked up from a kebab shop and went and delivered that first before coming to us I’m actually getting fed up with Just Eat because it seems to happen to us every single time.

poor quality, not fresh at all! proper disappointed and should do better

Oder took over an hour from initial contact - food was cold when it arrived.

freezing food. left the restaurant and took 30 minutes to get to my house. usually takes 5.

Order was very late as it was picked up over half an hour before the a push bike deliver rider who went to pick up another order , worst service ever , I will cancel my app maybe now.food was cold and some of it dried out.

food was warm, and the burger had fallen apart

20 minutes late and then when got here forgot to give drink, was a Pepsi. tried to call but didn't pick up

The food was cold we live 2 minutes from the restaurant the driver was driving around for 20 minutes at least with the food before he came to us