Based on 249 opinions finded in 3 websites
Based on 249 opinions finded in 3 websites
Nº 524 in 691 in Hounslow
Opinions
Very good customer service friendly guys and very fast and the food did not disappoint 10/10
Yusuf Hamid . 2025-04-19
MORE AT Google
when i entered into the store the staff were so happy and they greeted with a big smile.The girl who serve me was a girl in shirt i dont know her name thanks to her. And she suggested me to go for duo meal just for 3.99 thanks once again.
Katakam rajagupta . 2025-04-19
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Thaya was fantastic! Super fast service so helpful and generous. Highly recommend!
Priyanka Sikka . 2025-04-18
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shame we didn't got one of our sides
Neal . 2025-03-26
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Ignored note to remove salad and sauces from burger. Could not eat it.
Owen . 2025-03-26
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Soggy chicken not crispy at all doesn’t even look fried
Sean . 2025-03-14
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The food was stale chips stone cold and the hot wings were as if they were from the day before not good won’t be eating there again
Rose . 2025-02-28
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Some of the chicken was burned, and tasted awful.
lydia . 2025-02-28
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There was no drink when delivered
Measy . 2025-02-27
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Couldn’t track the app and driver had to take a photo of my phone at the door with my delivery number on my it
Jacqui . 2025-02-17
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it was okay but food was a bit cold when it got here
Claudia . 2025-02-16
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Popped by suddenly to buy food for a family and ended up getting good deals from the staff. Thanks
Paru Pun . 2025-02-15
MORE AT Google
The chicken was cold and poor quality and was missing our drink
Peter . 2025-02-13
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cold and dry ordered it 5 minutes later turned up not fresh
Paul . 2025-02-06
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AVOID USING THIS KFC! Quality is awful. In our most recent order, ALL of the original chicken pieces had gone off and smelt terrible, with grey flesh. It clearly was well past a use-by date or had been left out of the fridge over the weekend. Hanworth KFC really needs a visit from a health inspector.
Phillip . 2025-02-05
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Don’t order original chicken from Hanworth KFC. Terrible quality.
Phillip . 2025-02-05
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All the chicken pieces were off. Grey coloured meat and smelt awful and “gone off”. It was a Monday and I can only think that the meat was well past its use-by date.
Phillip . 2025-02-05
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wrong food delivered . ordered a 10 piece bucket only for 6 pieces
Anthony . 2025-02-02
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Food was COLD, not even warm. Not the fault of the delvery driver, he was early. Obviously left KFC cold, will not order from this branch again.
Jan . 2025-01-28
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gave me gravy when i ordered beans
Connie . 2025-01-25
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Missed part of order , not hot , 2 drumsticks where the breast !
Jason . 2025-01-24
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Late and cold. Very disappointed in kfc. Gave the food late to the driver who rushed to us!
Kaamna . 2025-01-23
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So bad quality even the rest of items barring the missing wings.
Madhu . 2025-01-16
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food was cold. gravy was piping hot but food was cold. not impressed.
Coral . 2025-01-11
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I've just had chicken and it was old and leftover 😐 Never ever again .... Bad service and bad food
Shafiq Mushfiq . 2025-01-10
MORE AT Google
Food was cold. Chicken was tough and discusting. Gravy was cold and lumpy but worst of all the mash was like water and smelled like rotten eggs!!!
Clara . 2025-01-09
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3rd time now that this KFC have left items off the order.
Shaun . 2025-01-01
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Yummy 😋 Arrived hot and very quickly.
Sandra . 2024-12-22
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Food lovely but the beans were left out.
Sandra . 2024-12-15
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Food was hot and fresh and delivery guy was polite
Aiden . 2024-12-13
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Could have been hotter. Other than that it was ok
Jan . 2024-12-13
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They did not deliver my free pop corn chicken
Kalpesh . 2024-12-13
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food was cold and i couldnt eat it as the water spilt all over my food
Liam . 2024-12-13
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Item missing from the meal deal (fries)
Matthew . 2024-12-10
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cyclest/ Driver clearly had two or more orders with him and my order has arrived cold.
Ivan . 2024-12-06
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chips were cold, piece of chicken not cooked appropriately , had to be thrown out. No napkins or ketchup etc. Stated bucket meal but was in separate bag, presentation not adequate or hygienic . Altogether a waste of money
june . 2024-12-01
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Our food originally was expected at 17.40, we watched on the app as it was going the wrong way. I left a comment which wasn't answered, several attempts contact KFC were unsuccessful. our food finally arrived 18.35 it was cold
Judy . 2024-11-29
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2 bottles of cold water were put into the same bag and this made the food cold
Colin . 2024-11-28
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Too much uncooked batter in the crevices of the chicken, the fries tasted like they had been reheated and the gravy tasted more like vegetable stock than chicken.
Clive . 2024-11-27
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the food was hot , fantastic service and great driver
Andrew . 2024-11-27
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Only a 10 min journey but was cold when arrived. Husband tried the Stuffing Burger & was very disappointed.
Jacky . 2024-11-22
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Food is always cold and delivery is late every time from the time that is given
Charanjit . 2024-11-20
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Very fast delivered, food very good and fresh
andrei . 2024-11-17
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My order was stone cold when I got it and the shop is only 10 mins away
Nicky . 2024-11-15
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The guy on tills named Melvin was very arrogant and rude.
Poornam Vishal . 2024-11-14
MORE AT Google
as usual hanworth kfc is the best //have tried others but hanworth is the best
david . 2024-11-10
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Chips where soggy and food completely cold, driver was at KFC to collect my order but I waited nearly half an hr over the estimated time, I suspect the driver took 2 delivery’s and mine was the last on route. I originally stopped ordering from Just eat for this this reason as it happened multiple times silly me for ordering again
Jamal . 2024-11-09
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Very bad service without checking the address they deliver it in a different address and say its delivered will never again order .
Rosel . 2024-10-25
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Order was 1 hour 45 minutes late. Rang store several times, no reply. When finally delivered, half of it was dead cold. Furious!
Bren . 2024-10-16
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It’s taken over 2 and half hours
M . 2024-10-12
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Great Food, great service and great delivery.
Jacky . 2024-10-10
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The estimated delivery time went from 15-20 minute up to 25-45 minutes. In the end the delivery arrived after 35 minutes - soggy chips and a cold drink in the same paper bag as hot food , never the best idea to keep someone’s food hot.
Stephen . 2024-10-03
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Disgusting behaviour by the staff
Raj Singh . 2024-09-29
MORE AT Google
Not very warm sadly. Seems to be a reoccurring issue.
Roxie . 2024-09-29
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Cold, was given the smallest pieces of chicken
jack . 2024-09-28
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All the food was stone cold. Delivery driver couldn’t find the address and even said he was going to cancel the order.
Taye . 2024-09-28
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there was chicken missing from my order
Iain . 2024-09-21
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I ordered a tower box meal but my burger came without a hash brown and cheese!
Magda . 2024-09-21
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The lady that was serving has no patience nor customer service skill at all. I don’t normally buy KFC myself came n for my daughter and son. The way she responded to me was absolutely disgusting.
naw lay Mahkaw . 2024-09-18
MORE AT Google
Didn’t ever arrive someone has our order and now left £35 down and starving. Not happy at all.
jack . 2024-09-10
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Meal was cold and no serviettes and the coke was warm
Gary . 2024-09-06
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Nice juicy burger, proper breast, not sliced in half. Will order again.
Mike . 2024-09-03
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I didn’t receive my order at all. I ordered 20:22 and it says delivered at 20:34. I also give £2 tips then no food was delivered at all.
Leching . 2024-08-31
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Tasty and Fresh good quality chicken. Enjoyed it.
Leching . 2024-08-31
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unfortunately one side was missing
Grzegorz . 2024-08-25
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I got all small pieces of chicken instead of a selection of all sizes
Andrew . 2024-08-25
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The courier delivered the package well and was very friendly too.
Yaw . 2024-08-21
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Chicken was chewy and not very nice at all, chips were cold.
Sam . 2024-08-19
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Whilst it was still of good quality, neither of our box meals were correct with incorrect burgers in both.
Joseph . 2024-08-19
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Received only 4 hot wings, should have been 8?
Vikki . 2024-08-08
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Missing items impossible to call or contact
ashley . 2024-08-01
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Worst experience ever, worst behaviour from a manager when handing off an order, you need to give your stuff a proper soft skill training, after giving me the order he told me to go out like he owns the shop what manners you are recruiting your stuff with
Kaghat Zineddine . 2024-07-29
MORE AT Google
Missing items, spent over £50, have told kfc but no recompense yet?
valerie . 2024-07-26
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Driver left it outside the house didn’t even ring the doorbell
Peter . 2024-07-04
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Unfortunately no large coleslaw included
James . 2024-07-03
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The cold can was placed on top of hot food therefore making all the food Cold!!! Why not use separate badges you idiots!!
Kim . 2024-07-02
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Hi. Yesterday's visit to KFC Hanworth was very nice. The lady behind the cash till was very helpful and when I wanted to order a rice box, she helped me choose the best deal to save some money. Thank you
Beataa Forenska . 2024-07-01
MORE AT Google
Driver went to 3 other addresses then went back to shop then came to me. Food was cold all of it
Alison . 2024-06-30
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driver 25 mins by the time I received food it was cold
Avril . 2024-06-26
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Driver went on multiple delivery in the other direction from me! Food was cold. It would have been good!
John . 2024-06-21
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The driver went in the opposite direction and picked up from a kebab shop and went and delivered that first before coming to us I’m actually getting fed up with Just Eat because it seems to happen to us every single time.
Peter . 2024-06-13
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poor quality, not fresh at all! proper disappointed and should do better
Nik . 2024-06-11
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freezing food. left the restaurant and took 30 minutes to get to my house. usually takes 5.
hollie . 2024-06-10
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Oder took over an hour from initial contact - food was cold when it arrived.
David . 2024-06-10
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Order was very late as it was picked up over half an hour before the a push bike deliver rider who went to pick up another order , worst service ever , I will cancel my app maybe now.food was cold and some of it dried out.
Paul . 2024-06-07
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food was warm, and the burger had fallen apart
Kirsty . 2024-06-06
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20 minutes late and then when got here forgot to give drink, was a Pepsi. tried to call but didn't pick up
Dave . 2024-06-03
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The food was cold we live 2 minutes from the restaurant the driver was driving around for 20 minutes at least with the food before he came to us
Florrie . 2024-06-02
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I placed an order at 19.12. I was notified that the order was despatched and watched the tracker as the driver went away from my address and was then motionless for 15 mins.... then went further away from my address.... my food has now been with the courier for 25 minutes for a delivery that should and usually is 5 mins. Arrived after 30mins with the food cold wasted money!
IG . 2024-06-01
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Perfect delivery, no problem with him. I am sorry to say but the zinger burger was not very well cooked. The chicken was pink and I had not noticed until I was half way through my meal. I am really surprised that they would send out undercooked meat.
Harps . 2024-06-01
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Really lovely friendly staff! Nice and efficient with delicious food. I had a great experience there today, would highly recommend.
Sophie-Golda Reginald . 2024-05-26
MORE AT Google
Take away payed for four chicken breast when Open at home found half chicken wings, very Disappointing
Steven Kingston . 2024-05-23
MORE AT Google
Our food was delivered quickly and arrived fresh
Judy . 2024-05-22
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Tooooooo Much OIL no Good For Cholesterol Sorry KFC
patu victor . 2024-05-22
MORE AT Google
half my order was missing the food was stone cold complete waste off money
Jade . 2024-05-19
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Map clearly showed delivery driver stopped at Burger King on browells Lane to collect another order which took ages and then delivered that order before mine. Food came late, cold and ended up being dry! Not pleased.
Samir . 2024-05-17
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We have a weekly ritual of going kfc every friday after a hard week of work. Everytime we go to this branch the staff are so friendly especially the manager and the woman server they make us feel like the most important people there and always have such nice vibes with the team and always happy to help! I was worried when my local hampton hill closed down, but with hindsight this branch is just as good (if not better!) Thank you!!
SS’ 19 . 2024-05-10
MORE AT Google
Wonderful staff lady working Friday shift nice food also. Very patience.
Anderson Piza . 2024-05-10
MORE AT Google
All the staff awesome they always help with the orders never ever I had a problem with these branch.
Thayalan Ravindran . 2024-05-10
MORE AT Google
The food was cold and the drinks were warm!
Heather . 2024-05-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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171 Opinions
Very rude people with no manners I said thank you twice to the woman who served me and got no reply. Won’t be going there again as good manners cost absolutely nothing.
406 Opinions
I have to give the lowest possible rating here, because I see that there seems to be zero communication on your part towards the driver. I made it clear to the driver not to knock on the door but to ring me.on the phone because a small child was sleeping downstairs, he knocked so much that other people woke up as well. And when I told him to read the comments first, he just smiled stupidly and walked away with a disrespectful smile. Pay attention to this because it is unacceptable.