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3.0

Based on 177 opinions finded in 2 websites

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Nº 764 in 901 in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..cheesecreampizzagarliccooked
Score

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Had to cancel order due to an error on the website which said showed as the hut as being closed when it wasn’t. When I cancelled the order it said ‘order cancelled but you will be charged’. So a pizza for 1 cost me nearly £40

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Yasmin . 2024-10-10

MORE AT Just Eat

Decent food overall. Nachos and cookie dough were flawless, but I never received the ice cream

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Arjun . 2024-10-06

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Food was great as always but this time pretty cold! Quick micro ping sorted it

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Kevin . 2024-10-06

MORE AT Just Eat

One pizza, minimal topping even though I paid for extra, two slices of cold garlic bread and it should have been 4 , no ice cream but paid £2.99 for a tiny tub, when I telephoned in they said sorry we’ll bring you more bread and some ice cream, the bread wasn’t cooked it was just buttered , and was cold, the ice cream was tiny and melted , I would never recommend this take away, and I really would like my money back

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marcia . 2024-10-06

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just missing the side order of a salad, no option to say just missing one item

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Andrew . 2024-10-06

MORE AT Just Eat

Pizza was cold and the pizza quality is worse than a kebab house , will never order here again

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dai . 2024-10-05

MORE AT Just Eat

Great tasting pizza and sides. Fast and friendly delivery. Will order again 100%

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Tim . 2024-09-20

MORE AT Just Eat

Was honestly one of the nicest pizzas we’ve had . The bacon was crispy , and all the toppings were cooked right and the crust wasn’t too hard and really letthe cheese stuffing do its thing. Only thing , it didn’t have the label / seal the pizza hut boxes use but the pizza itself was gorgeous

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Adam . 2024-09-19

MORE AT Just Eat

he couldn't find the location, so food wasn't hot

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Sherree . 2024-09-08

MORE AT Just Eat

Couldn't pay cash , even though I've payed cash day before wanted card deposit😂 absolute idiots I'll take my custom elsewhere. Manager is a melt😡😡 don't order from this please go local👌

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Nathaaanplayz FN . 2024-08-10

MORE AT Google

Terrible food hasn’t turned up over 2 hours later , usually love pizza but but mega let down I was exited for a pizza

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liam . 2024-07-28

MORE AT Just Eat

Food was delivered on time and it was hot on arrival I give them a 5 star

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Jenna . 2024-07-27

MORE AT Just Eat

when does a vegetable supreme mean none of the items listed in the description but covered in jalapeños! I can't begin to say how disappointed an upset that I am. plus the person at the restaurant who answered the phone barely speaks English and tried to convince me that it was correct when it most certainly was not!

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Anoli . 2024-07-19

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Great tasting pizza. Our original order was wrong, but the staff immediately corrected this and offered a free side as gesture of good will. Very good service.

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Huw . 2024-07-07

MORE AT Google

Asled for bbq sauce but pizza came with barely any

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Owen . 2024-06-05

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The delivery experience was good.

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Arjun . 2024-05-31

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Big newyorker pizza was really great and delivered within 40 minutes.

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Abdul Rahoof . 2024-05-06

MORE AT Google

Ordered a pizza and it never came but they still charged me for it , its been over a week and still nothing

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Tom Gibbs . 2024-05-06

MORE AT Google

Fantastic Pizzas, fast delivery & great service!

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Ibrahim Sultan . 2024-04-28

MORE AT Google

Used to be a fan of Dominos, not after I tried the New Yorker (Sourdough like Pizza) and the Deep Pan! Honestly sensational. Great offers and Great Sides available as well. Genuinely my main go to Takeaway especially at night as they’re open till 3am

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Saif Al-Azawi . 2024-04-27

MORE AT Google

Absolutely terrible - zero stars! Fool me once shame on you, fool me twice.... shame on me! We ordered pizza from here around a year ago and it was vile. The pizza sauce was all dried out and tasted putrid. I didn't even manage a whole slice each. We gave them the benefit of the doubt because we thought perhaps it had been busy sitting under a food lamp too long... we were wrong. We tried again today and once again had an awful experience. I went to pick up the pizza and the atmosphere in there was uncomfortable with some very strange jokes being made. Once again the food was terrible. The potato wedges were undercooked but passable. The pizza on the other hand was nauseating. The sauce is most certainly not pizza hut brand and tasted like pure tomato paste but with a weirdly bitter taste. Some of the peppers on my pizza had gone off bits on them too. Then as if it wasn't bad enough , I found a hair in my pizza that 100% was not mine. I will not return a third time.

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Hannah Mason . 2024-04-26

MORE AT Google

The manager tristan is a brilliant and friendly guy, The food is good too

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kieran davies . 2024-04-12

MORE AT Google

lovely polite driver! called to check where i was. Lovely grub

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maria . 2024-04-01

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Under new managment and has been huge improvement in food and service recently. V pleased with my food thnx, will be back!

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Planting by Numbers . 2024-03-30

MORE AT Google

Fast delivery and hot food and amazing customer service.

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Tristan Green . 2024-03-29

MORE AT Google

Lovely food amazing service and a down to earth friendly guy serving

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Anthony Read . 2024-03-29

MORE AT Google

Friendly staff, good pizza and quick service.

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Gareth Noble . 2024-03-29

MORE AT Google

Quick delivery, the food was warm and really tasty

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Daniel Marzec . 2024-03-29

MORE AT Google

Lovey worker serving us so lovey recommending amazing items tastes amazing definitely will be ordering again.

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Baylee thomas . 2024-03-29

MORE AT Google

Quick delivery food tastes good

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Brandon Mayne . 2024-03-28

MORE AT Google

Easy to order and staff helpful on collection

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Tracey Davies . 2024-03-28

MORE AT Google

One of the best pizza hut delivery love it😋😋

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aditya gupta . 2024-03-28

MORE AT Google

Excellent service, excellent pizza😁👍

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Terry Casey . 2024-03-28

MORE AT Google

I ordered food yesterday- food was delivered in less than 30 minutes and was greeted by a really friendly delivery driver. When they handed the food over the food was so warm that steam was coming from the boxes. Everything was delicious. 100%.

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Amrinder Singh . 2024-03-28

MORE AT Google

Fast service and piping hot food would 100% recommend and will definitely be going back.

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Tristan Green . 2024-03-27

MORE AT Google

Amazing pizza, arrived hot and on time best pizza hut I've had in a while!

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Megan Hill . 2024-03-27

MORE AT Google

Had a takeaway yesterday food was lovely, worker Tristan couldn’t have been more helpful and polite! Definitely recommend!

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Caitlin Brown . 2024-03-27

MORE AT Google

I’ve never ever had a problem ordering from Pizza Hut, always on time and always hot when arrives if it is running late staff phone us up to tell us what’s going

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Big Dick . 2024-03-27

MORE AT Google

Staffs were really friendly and took our customized orders with precise attention. Would recommend anyone who desires more and budget friendly pizzas.

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Sravan . 2024-03-27

MORE AT Google

It is always a great taste and experience with Pizza Hut.

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Pradeep Vyas . 2024-03-27

MORE AT Google

Mouthwatering pizza worth every bite

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raja rajan . 2024-03-27

MORE AT Google

Had a delivery today and the food was amazing and super fast

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Amrinder Singh . 2024-03-27

MORE AT Google

Great food and great service always on time

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kacper borycki . 2024-03-27

MORE AT Google

I recently went for a party order take away and the staff who took the order was so friendly and helped me choosing the menu correctly. And serve the food hot and fresh. One of the recommended store.

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muhammed mahroof . 2024-03-27

MORE AT Google

Order delivery 10:30 never arrived, no car even entered my street and my office is next to the road. Requested refund online as I got charged for it despite never receiving it and the HUT repeatedly says it was delivered. If you order and it doesn't arrive DO NOT EXPECT A REFUND YOU WILL GET CHARGED AND NOT RECEIVE THE FOOD!

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Nathan Pascoe . 2024-01-29

MORE AT Google

Stuffed crust need to be more melty but tasted great!

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Adam . 2024-01-23

MORE AT Just Eat

Never showed up if your closed you should notify just eat aswell instead of showing your still open and delivering and notifying me that the drivers on the way absolutely shocking

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James . 2024-01-01

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Great food and staff was brilliant

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Harvey . 2023-12-26

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Pizza was incorrect and they forgot the cookie dough and the ice cream it comes with!! Have complained to just eat who have done nothing!! Luckily I know the area manager Dean who will be made aware of the staffs incompetence, take the money but don't give a shred of attention to the order!!

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Aaron . 2023-12-06

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Wrong items sent cold food when arrived very disappointing

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Craig . 2023-11-26

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I used this place previously and was served by a very nice young lady who explained the menu and sold me a pizza for £6.99. Didn't want any extras and walked away a happy customer. Tonight!! Ignorant young bloke who decided that the same pizza was £9.99. After querying it he told me that as I didn't order any extras for the Pizza I ordered and that was the price. Funnily enough I could not find that priced Pizza anywhere on the menu on the counter. Who knows!!! Check before you pay. By the way the Pizza was cold and tasteless.

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DAVID GALLIE . 2023-11-16

MORE AT Google

My ordered arrived just before 6 when it was due at 5:30 (latest) the food was then stone cold and cheese congealed and offered no compensation at all.

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Abb . 2023-11-04

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I gave clear instructions, but nothing pizza was cold and meat burnt. Not headeble not happy again,

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Dave . 2023-10-25

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One of the best takeaway about!! Fast delivery always here before the estimated time, food is 10/10 I order from here now since about 2 months ago and I will not go anywhere else now food is🔥 pieces are really reasonable too compared to other takeaways! Will 100% recommend this Pizza Hut!x

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Carla Bevan . 2023-10-23

MORE AT Google

Lovely food and excellent customer service, highly recommend

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Niamh Flynn . 2023-10-20

MORE AT Google

Pizza was fresh and delicious, and delivered on time!

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Faris Al-hasni . 2023-10-20

MORE AT Google

Wrong Pizza delivered I ordered a Pepperoni and I got a ham and pineapple instead, and it was cold, and my garlic bread was extremely cold.

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Wayne . 2023-10-06

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We placed the order at 10:30pm but it is now 00:15am when food arrived. The delivery person stated that he is in fact staff and not a just eat delivery driver and that just eat has not sent a delivery person. What a farce!!!!

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Nashrin Ali . 2023-09-29

MORE AT Google

It don’t matter how late it is you gave me an hour and half slot and you still haven’t fulfilled

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Jason . 2023-09-28

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Deliver driver as rude, but food was hot, only other problem was not here on time

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Lesley . 2023-09-27

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My order arrived 1 1/2 hours late and was missing the drink which was included in my order. Not happy at all the service is disgusting. The only good thing was the delivery who couldn't apologise enough even though it's not his fault.

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Peter . 2023-09-25

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I ordered a pizza meal deal and some extras, unfortunately the garlic bread and tub of ice cream were missing on original delivery, they were sent out later by which time the pizza was cold.

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Peter . 2023-09-09

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I have not reviewed my order withing 10 mins of edt. Not happy.

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Charlotte . 2023-09-08

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We’ve been here twice in 6 years. Good place to eat pizzas specially the cheezy bites

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i Love Drive Driving School (i Love Drive) . 2023-09-05

MORE AT Google

We ordered from here last night . The pizza was cold . The order was around a hour late. I had a text saying that my order had been delivered - when it hadnt even left the shop for delivery. It was just a shambles. Avoid

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Sarah Helin . 2023-09-02

MORE AT Google

We haven’t received our meal yet but it says delivered

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Charlotte . 2023-08-31

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No food was delivered after ringing the restaurant and was told it’s on the way. Will be wanting my money back

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Sharon . 2023-08-30

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45 mins late (so far) and phone isn't getting answered, unless you count the receiver being picked up and put straight back down again.

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Sean . 2023-08-30

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Food was over hour late cold as it was pizza we reheated but not acceptable would not order again from here as they never answer phone driver said he’s only driver and not his fault

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peter . 2023-08-28

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2 hours late and came cold. Not the best pleased after spending £60.

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Kieran . 2023-08-26

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Placed an online order here this evening which never turned up, ‘track my order’ says delivered 😠 I tried calling the hut for over an hour, they never answer. Will be contacting the bank for a refund

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Nic N Mel Carroll-Beale . 2023-08-23

MORE AT Google

Order arrived over an hour late, average food at best

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Morgan . 2023-08-21

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special thanx to Joseph the delivery driver for finding someone phone on the road as for Pizza I love the Pan pizza specially the vegi supreme.. Its my favourite Pizza! recommended.

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shi shi . 2023-08-18

MORE AT Google

Exceptional service in every way possible. Delivery man Joseph found a resident's mobile phone outside in the most horrendous windy rainy storm in the Marina area but despite the weather went completely out of his way to ensure it was returned to the owners which was extremely kind of him!

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Siddharth Manikonda . 2023-08-18

MORE AT Google

Ordered at 10pm, rung at 11.25 after numerous phone calls they finally answered the phone and was told it would be with me in 15 minutes even after it showed delivered on the just eat app, no show still, shocking customer service

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Ryan . 2023-08-04

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Took 2 hours for the order to be delivered

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Natalie . 2023-07-29

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Sometimes they serve properly made fresh pizzas as described, sometimes they just mess up with your order and deliver smelly pizzas from the same branch. So it depends on your luck what you are going to get! 🤣

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Shihab Shah . 2023-07-20

MORE AT Google

Everytime i try to order from this place it keeps canceling my order

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Vignaharra Nemalan . 2023-07-18

MORE AT Google

Worst pizza hut I've ever had .. un fresh over stretched dough .. dryer than a desert .. considering they brought back cheesy bites they were rock hard without the usual garlic sprinkles and oil .. won't be using them anymore time for dominos

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Dex . 2023-07-14

MORE AT Google

Didn't get ice cream with both desserts like it said and didn't get salsa with our nachos

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Suzanna . 2023-07-14

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If I could rate 0 I would!! Waited over a hour and a half for it to come when live about 5 minutes away if that!! Missing 3 lots of sides and my bottle of pop, had a plain pizza with peppers when was supposed to be meat feast🫣, All absolutely stone cold and potato wedges were rock hard (undercooked) what a shambles never again🤮 terrible customer service not helpful at all!!!!

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Carla Garrington . 2023-07-14

MORE AT Google

Unhappy with this order as my order was wrong

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Rhys . 2023-07-11

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This is the first and last time I will order from here. It was late coming and the pizza was stone cold and not nice. It ended up in the bin

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Emma . 2023-07-08

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Out of garlic bread and pineapple. Smokey bacon not cooked

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Mark Sansom . 2023-07-03

MORE AT Google

Absolutely inedible, it’s the worst pizza I have ever tasted in my life ! They forgot to put tomato sauce on the pizza and was like rubber. Moved my time slot after asking where my food was and then was still late after that. Our garlic bread with cheese was missing and also 2 cookie dough desserts missing and all this after waiting for 2 and a half hours. We were tempted to take it back to the store and ask staff if any of them thought they could eat this rubbish 😡

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louise . 2023-07-02

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Delivery driver was very polite and professional a credit to your operation.

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Iain . 2023-07-02

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Mac and cheese was cold, pizza’s felt like they needed extra few minutes. Flavour was nice though and it wasn’t greasy like most pizzas are.

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Rebekah . 2023-07-01

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I am absolutely furious with this order, not only does it arrive over 2 hours after we ordered it, the pizza has barely no cheese on and the wedges are still rock hard. This experience was awful!!!

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Nikita . 2023-07-01

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Do not order from here!! Order took over an hour to be delivered. When we called staff were unhelpful. Delivery driver was rude when asked to wait while we checked our order was correct after reading all the other reviews. Food was cold and thrown together.

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Robert Hernando . 2023-06-25

MORE AT Google

Ordered two melts and what a absolute waste of money they turned out to be. £6.99? Not even worth £1.99! You’re buying over cooked biscuits with hardly any filling. Absolutely disgusting food.

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Ashley Williams . 2023-05-26

MORE AT Google

I love s a pizza was great just needed more garlic bread

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Graham Goolet . 2023-04-30

MORE AT Google

I would give them zero star if I could . Been trying to order Vegan pizzas couple of times last few weeks but I ve been told that they Dont have any Vegan cheese although Vegan cheese and Vegan toppings are available on their website.!!!I just dont understand it, why they keep saying that they Dont have Vegan cheese ,it’s really disappointing.

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faraidoon rasoulzadeh . 2023-03-12

MORE AT Google

I ordered at 18:40, the estimated arrival time said delivery at 19:20, it turns out we have been waiting until 20:20 though. 1 hour and a half, I wish I checked the reviews.

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Angelika Cassiela . 2023-03-04

MORE AT Google

had a takeaway tonight.. First and last from you. It was 40mins late and cold. driver phoned us from car and asked us to come get it...and vanilla tub missing.. never again

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Toni Edwards . 2023-02-24

MORE AT Google

Quality ok but twice in a row we've had missing parts to order. Collect here only so can check order before you leave!

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N Jlea . 2023-02-14

MORE AT Google

Order was over a hour late ,and it was cold when I received it the ice cream was completely melted and pop was already opened so we couldn't drink it , I spent £35 and was very disappointed

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Rachel . 2023-02-04

MORE AT Google

Food was hot and delivered on time. Driver was polite . I made a mistake with my order so called the restaurant. The guy who answered went out of his way to rectify my mistake. Appreciate the good service 👍

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Jamie Morgan . 2023-01-09

MORE AT Google

Disgusting delivery service, from managements to drivers, waited 3 hours and 20 mins only to be told that the deliveroo drivers took my food twice and marked it delivered! GET YOUR OWN DRIVERS. Last time I'm ordering from this place.

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Jenna Adam . 2023-01-03

MORE AT Google

Took hours to deliver, forgot part of the food ordered and useless on the phone. Terrible service dont order from this place

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J H . 2023-01-02

MORE AT Google

Ordered at 7pm turned up at 8:20pm . Opened the box and it was the wrong pizza and the pizza was stuck to the lid. Phoned for a replacement pizza and to make sure its the right one at 9:20 phoned to see where it was and he said your not having it o don't care and hung up . Avoid this place with all costs rip off customer service is atrocious and I paid for a pizza and didn't get it and they have kept my money. Bunch of muppets

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Richard Arnold . 2022-12-30

MORE AT Google

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