Based on 277 opinions finded in 2 websites
Based on 277 opinions finded in 2 websites
Nº 537 in 740 in Lewisham
Opinions
ne er recieved order as pizza hut said they never recieved! terrible service
Tracey . 2025-03-17
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Had very good experience. Friendly staff and food was very tasty.
Ekta Patel . 2025-02-16
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I ordered this evening and staff member were really rude, received cold pizza after one hour and its not delivered at delivery address..!! I asked for email id to complain and he put me on the hold and then he told me one word of the email address and then disappeared for few minutes, he took ages to give me the email address.
Anjali Suthar . 2025-02-06
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Normally I go to this one a lot i went there last night to order no problem. Got the pizza and it wasn’t packaged properly as I was walking home the pizza fell out of one side on to the floor. So I couldn’t eat it and I lost money as well. Is there anyway I could get a discount or coupon for a new pizza? because of this. Normally I haven’t had a problem there.
JackBVideos . 2025-01-08
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Not sure if food got delivered,I never received any food yet,Mr Santiago aka Dr Rehman keeps stealing my food and police need to notified immediately.
Neil . 2025-01-07
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Impossible to order online if you dont have a UK phone number...
Julien Leroux . 2024-12-28
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Rashad very good happy with everything
Medta T . 2024-12-17
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Rashad was a wonderful server and i am highly satisfied. It was a great pizza.
PBNYX . 2024-12-10
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I still haven’t got my food even now! Never ordering from just eat ever again
Glenn . 2024-11-25
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rashad was very nice and the pizza was fresh and tasty
Weston Davis . 2024-11-05
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not impressed with time and delivery, pizza almost cold, ice cream melted and my free fries I was promised were forgotten. Took deliveryman over a hour to get them back to me and I only live 10mins from shop, by the time they arrived the rest of the food was eaten. Very Poor service this time. l have ordered from Lewisham way pizza hut many many times and never been this dissatisfied. Plus there was no map service to follow when the delivery would arrive.
Nettie . 2024-10-26
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It's great to hear about your positive experience at Lewisham Pizza Hut with Manager Naseer! It sounds like they offer excellent service. It's always nice when staff members go above and beyond to make customers feel valued.
krishna kishore . 2024-10-09
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It's fantastic to hear that Manager Naseer provided such great service at Pizza Hut! His dedication to ensuring a positive customer experience clearly made a big impact. Exceptional service like that is always appreciated!
Jaya Prakash . 2024-10-09
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Food, services good I had to wait just 10 minutes
Akonye Samantha . 2024-09-30
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Excellent customer service and delicious food. I called up to request very specific things and they accommodated all my requests. Quick delivery too.
H . 2024-08-19
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I liked everything. Thank you so much ♥️
Akakpo Adjo Angela . 2024-08-17
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Naseem has good customer service will return
niketa ward . 2024-08-16
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THANKS FOR THE WONDERFULL PIZZA Thank you harsha for explaining the things and helping me choose better
John M . 2024-08-06
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Nasar is great, very friendly and helpful. Great pizzas
Jake Cunningham . 2024-08-04
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Naser was extremely helpful, polite and friendly. He communicated with us wonderfully.
mabinty . 2024-08-04
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Pizza here excellent, I’ve never had try Pizza Hut before but I want to say that pizza here nice!
Mark Krafhuk . 2024-08-03
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nasir was really helpful excellent customer service will defiantly come back pizza was amazing
unknown b . 2024-08-03
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Nassir gave excellent customer service, he was very friendly and polite . May Allah bless him more
Lamiyah B . 2024-08-01
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Amazing taste and welcoming staff all the time
Jailson Da Mata . 2024-07-30
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Very good service and very good taste
Younus Mohammad . 2024-07-29
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Ordered multiple times great service the man at the counter is super kind and sweet deserves a raise
Hazel Redwood . 2024-07-28
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The pizza was delicious and staff was supportive.
Joyce Asante . 2024-07-27
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Pizza took an hour from ordering to delivery. They mark their tracker as ‘delivered’ way before it got to us, probably to meet their delivery targets. When I called to query why it’s taken so long, they offered no explanation. By the time it got to us, the pan pizza was cold and soggy from sitting in its fat for so long. Avoid
Wah Chu . 2024-07-25
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Manager Naseer was very kind and helpful.
Emmanuel Adesanya . 2024-07-25
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Amazing atmosphere and friendly service
Josiah Isaac . 2024-07-18
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Naseer the manager is AMAZING! I was having issues ordering online and he was SO helpful, he really cares about his customers! The staff and delivery guys/ gals, always go out of their way to make the Pizza hut experience great! I'll always order here, the absolute best!!! :)
Oceane Latorre . 2024-07-07
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I have visited this Pizza Hut recently. Best Pizza Hut and the Pizza Served is very delicious and the ambience of the Pizza Hut is very nice and attitude of the staff is customer friendly. Best of luck
Mohammed Zaheeruddin . 2024-07-05
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Best service i have ever been provided and one of the team member gave me a great service that made my day
Aswat Nanabhai . 2024-07-05
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This is my 3rd order with Pizza Hut. I like their service..Delivery is always on time..No issue with the foods. All orders were taken into consideration and delivered as it was asked..Naseer , member of staff was cordial and so professional. He helped me in sorting out such a big order. I always look forward to order pizza from them..
Mohammad Rahman . 2024-07-01
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Order was correct but delivery is poor
masabie . 2024-06-24
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Thanks team pizzas where beautiful 👌🏻💥
Max Wrate . 2024-06-21
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Worst experience I have had I would like a refund!!!
Michela . 2024-06-21
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love the pizza 🍕 definitely order again
Nadine . 2024-05-17
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They talk in a very dirty manner, they don't have the manners to talk, when you order, they take money and send the wrong thing, and they have done the same thing two times, took the money and sent the wrong thing and now when I call them, they say that delivery cannot be done here, they are very useless and they talk in a very dirty manner, their shop should be closed, I will campaign against them
Surinder 123 . 2024-05-06
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Worst food service ever!!! Delivery driver was rude and nasty as a visitor coming here for the first time this was very unprofessional!!!
Amanda . 2024-04-10
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The delivery person forgot our drink and he went back for it. That was well appreciated. Thank you
Lorna . 2024-04-03
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Did not enjoy the burger. Too big and overfilled with strips of potato. Not for me.
Dee . 2024-02-14
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I bought two pizzas, potatoes and papitki. Everything is delicious. Service is up to par. The consultant is kind and polite.
Александр Такидзе . 2024-02-14
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My delivery took 1.5 hours to arrive, it was stone cold and my bottle of Pepsi was missing!
Kevin . 2024-02-09
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Over 1 hour late. I called the restaurant, they told me it would arrive in 5 minutes but it took 25 more. It was reported as delivered 30 minutes before it really was, so they're probably faking metrics not to raise any flags to Just Eat
Cassio . 2024-01-19
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Fantastic experience. Pizza was hot fresh and tasty with really generous toppings. Delivery was super friendly and fast. Will be a regular for me
Georgiana speaks . 2024-01-18
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This is literally the worst Pizza Hut I have ever ordered from. They always get my order wrong or mixed up. I wish I lived in Forest Hill still as that Pizza Hut shop is so much better. I ordered on Uber Eats small pizza and wedges. The system on there is wrong and not simple. I wanted chicken sizzler and pressed the option and an extra topping of tomato. All that got delivered was cheese pizza with tomato toppings and wedges. I called the shop and they then delivered the chicken sizzler pizza undercooked. I will never order from here again. I'll just have to wait to have a reason to go to Forest Hill again to get pizza from their store. It will be cold by the time I come home but at least I know the pizza will be decent and I can reheat it in the oven. Don't order from this shop they never follow instructions.
Night Shade . 2024-01-18
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The order was delivered within the time specified. The food was hot and tasty.
Lorna . 2024-01-14
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Didn’t think I’d find myself five starring a Pizza Hut but this was the best pizza chain pizza I’ve had in a long time. Fast and friendly delivery too. Also got a large pizza for a tenner through the voucher on website, fabulous deal.
björn flóki . 2024-01-07
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lovely hot food very good service
Anna . 2023-12-15
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The app said the order with delivery driver for over 20 minutes before the delivery came and I called the restaurant (Pizza Hut Lewisham) which is less than a 10 minute drive the food came cold.
di . 2023-12-01
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Wasn't a great meal. I didn't receive pizza hut standard I know that much.
Paul . 2023-11-28
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The team was very friendly thanks Sri and Harsha
srikanth reddy mogili . 2023-11-28
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Thank you so much Harsha, He was very friendly.
Sindhu A . 2023-11-22
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I visit very frequently, the staff are very good. Thank you Harsha For explaining me on all the details.
Sajad bahramzi . 2023-11-18
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A handsome guy making the shop more positive and carrying it with his smile and service
Gani Khan . 2023-10-20
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Item was missing, driver apologised and returned with it. Very happy with service.
Lani . 2023-09-14
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Best Place to Have a break and get the Hygiene food. The staff are very polite and good in nature.
Harshith Kumar . 2023-09-11
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Pizza was fresh and delicious. Was delivered very quickly and he was very friendly. Will definitely order from Sri (Srikanth?) again.
Swarna Jay . 2023-09-04
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Very tasty pizza and the staff were really helpful to choose the options. The speed of service also good.
saro peter . 2023-08-07
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My Exp with the pizzahut ( lewisham) was wonderfull, I had my pizza baked fresh and topping and cheese was perfect as per my advice. Thank you.!
H M . 2023-08-06
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I eat from with my here every week with my son, food is always hot and well cooked. The shop is very clean and i get great customer service from all staff especially Naseer. Take away collection and delivery
Minelle White . 2023-08-05
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The pizza crust was burnt on one side, so one half was quite dry.
Ally . 2023-06-30
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Got my delivery super fast and extremely happy with the service
cead darragh-lee . 2023-06-17
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Food was nice, came on time and delivery driver Sri had lovely customer service
jasmine heather . 2023-05-12
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Quick delivery, nice delivery guy (Sri) and delicious pizza. The deals they offer are great too.
Harriet Jenkins . 2023-05-02
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Very disappointed with the sizes of pizzas at this price!!! Would definately not order again!!!
Dizy . 2023-03-19
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My food arrived very cold and was also missing an item
samuel . 2023-02-17
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The delivery guy was on time originally but with someone else’s order. So I had to wait outside for an additional 20 minutes for him to go back and bring mine. When he did it was practically ice cold.
Tola . 2023-01-31
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Very polite courier. Brilliant service.
Naiomi . 2023-01-14
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Despite us getting the address wrong they reheated our pizzas for us and let us collect them
charlotte . 2023-01-02
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If you want late delivery, burnt or over cooked pizzas and unprofessional and bad customer experience then this is the place..I placed the order a good one hour in advance but still the pizzas are delivered 20 min late that too after multiple follow up calls.And the pizzas delivered are burnt and over cooked. I called the Lewisham pizza hut to complain and express my disappointment. All that I expected was empathetic and understanding customer experience but instead the lady on the call suggested me to eat the burnt pizzas without even saying sorry or apology even once ! Highly disappointed and wouldn't recommend this place to anyone.
Harish P . 2022-12-26
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You need to deliver the food on time otherwise I will not order. No food for Pizza Hut.
Charles . 2022-12-12
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Late delivery and wrong food order
Kaz . 2022-11-14
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great pizza, quick delivery and they always have good deals!
eurosteppers . 2022-11-09
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Delivery was great such a wonderful delivery person I can't rate her highly enough
Daniel . 2022-10-27
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Pizza was great. Chicken wings really good. Price OK but there's been a price increase so have a few extra bucks ready.
Leroy Francis (Lee) . 2022-09-17
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This pizza hut made me laugh... At first I thought the staff were arguing but it's just their banter... Funny staff.. food was fresh and hot. Only would like to see them in uniform. That's the only down star but would go there to order again.
Vanessa Allen . 2022-08-17
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I called to make a delivery and they’ve told me they don’t deliver to my area and I live in Lewisham
Rushia Campbell . 2022-08-16
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The pizza was cold, also the topping was all stuck to the inside of the box lid.
Danni . 2022-08-11
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Original order didn't arrive but the restaurant had great customer service and sent a pizza out pretty quickly after I called. Trustworthy brand, thank you! 10/10
Zander . 2022-08-07
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1 women (worker) doing all the work 8-10 blokes more worried about laughing and sitting a round. Unprofessional with no uniform . pizzas are waste of money rock hard. supermarket pizzas.Check the cctv.. head office.
Nick B . 2022-06-21
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Ordered a pizza, it came in a decent time but dough did not taste fresh , phoned up and was replaced with a piping hot fresh one, great service, can’t complain
Ashley Cox . 2022-06-18
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Delivery driver deserves a slight raise in her wages after putting up with my dopey moment today almost resulting to my order not being delivered because off me she was so courteous about it all too you need more like her
Sadie . 2022-05-31
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delivery late by an hour and half, called restaurant as per waiting for food was diabetic, was tod there was an issue with app and order had only just come through, waited another 30 mins, driver called to say he couldn't find the address and was at the pub but could tell me which one, totally unacceptable!!
Anneth . 2022-05-29
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Food was cold and my refund was declined
Jack . 2022-05-09
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Very late and missing items! Don’t offer a service if you can’t cope with it
Nikki . 2022-05-02
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Being waiting over 90mins for my pizza
Johnson . 2022-04-10
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They Unashamedly admitted that they have to get the phone orders out before the walk-in orders & they told me it would be 10-15 x Minutes & it ended up being twenty minutes when it's them iwas late but NO sorrys given
Collette Donoghue . 2022-03-29
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They don’t even get the orders right I ask them No Pork They put pepperoni (which is pork) Then argue with me that it is not pork Poor service
Hassan Hassan . 2022-03-26
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They deliver pizza once it’s frozen , delivery turnaround time is worst
Suresh Kumar C . 2022-03-04
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Awful. Driver in car so was told to come find him in the carpark to collect my food. Awful service
Sarah . 2022-02-23
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Avoid avoid avoid. Never had a takeaway pizza that took so long to arrive, more than an hour and 45 minutes (website said it would be with us within 30), had to ring 4 times to find out where the food was and each time I was told the driver was on my street when they clearly weren't. Doesn't even deserve one star
Colin Gledhill . 2022-02-02
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no update, no response from restaurant
Andy . 2022-01-14
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My food is cold plus the driver did not even apologise for coming late. He literally did not say one word. Very poor service!
leoni . 2022-01-12
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Often take more than an hour to deliver pizza (with missing side or drink) and because of that delay the pizza comes out cold and as hard as a rock. But once in a while when they do get their timing right the pizza comes out really well.
Manish Joshi . 2022-01-07
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Decent pizza, missing cookie dough
Jake Shreeve . 2021-12-05
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Does what it says on the tin. Good customer service, standard pizza hut pizza's
Dee “Dimples” B . 2021-12-04
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Waited for our order for a hour and when it arrived was cold and burnt ... so called the restaurant to explain the problem was told to hold we could hear everything they were saying after nearly 10 mins on hold I called on a different phone to speak to the manager and then he was rude and didn't seem to understand the problem... after another nearly 10 mins explaining the problem we are now waiting another nearly hour waiting with no pizza ..😡😡😡😡 please people avoid this place ...
Dean Hill . 2021-11-28
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Ordered x3 choc chip cookie dough ice creams. Received different cookie dough desserts. Called and was offered a replacement. After multiple phone calls, staff hanging up on me and 3 hours after our initial order we were offered a delivery the next morning. On asking for a refund we were told to contact customer services...for which there is no number. Would not offer any stars if I could.
E W . 2021-11-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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ahora nunca he estado allí, pero ordeno a través de uber siempre. ¡Y honestamente, desde el principio hasta ahora nunca me han decepcionado con la comida que siempre está a punto! Sin embargo, recuerdo que el tiempo de entrega fue muy largo en el pasado, pero ahora con Uber es muy rápido, así que es bueno ver el crecimiento y les deseo más crecimiento y éxito.