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3.0

Based on 266 opinions finded in 2 websites

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Nº 538 in 740 in Lewisham

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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Excellent customer service and delicious food. I called up to request very specific things and they accommodated all my requests. Quick delivery too.

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H . 2024-08-19

MORE AT Google

I liked everything. Thank you so much ♥️

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Akakpo Adjo Angela . 2024-08-17

MORE AT Google

Naseem has good customer service will return

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niketa ward . 2024-08-16

MORE AT Google

THANKS FOR THE WONDERFULL PIZZA Thank you harsha for explaining the things and helping me choose better

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John M . 2024-08-06

MORE AT Google

Naser was extremely helpful, polite and friendly. He communicated with us wonderfully.

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mabinty . 2024-08-04

MORE AT Google

Nasar is great, very friendly and helpful. Great pizzas

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Jake Cunningham . 2024-08-04

MORE AT Google

Pizza here excellent, I’ve never had try Pizza Hut before but I want to say that pizza here nice!

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Mark Kravchuk . 2024-08-03

MORE AT Google

nasir was really helpful excellent customer service will defiantly come back pizza was amazing

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unknown b . 2024-08-03

MORE AT Google

Nassir gave excellent customer service, he was very friendly and polite . May Allah bless him more

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Lamiyah B . 2024-08-01

MORE AT Google

Amazing taste and welcoming staff all the time

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Jailson Da Mata . 2024-07-30

MORE AT Google

Very good service and very good taste

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Younus Mohammad . 2024-07-29

MORE AT Google

Ordered multiple times great service the man at the counter is super kind and sweet deserves a raise

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Hazel Redwood . 2024-07-28

MORE AT Google

The pizza was delicious and staff was supportive.

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Joyce Asante . 2024-07-27

MORE AT Google

Manager Naseer was very kind and helpful.

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Emmanuel Adesanya . 2024-07-25

MORE AT Google

Pizza took an hour from ordering to delivery. They mark their tracker as ‘delivered’ way before it got to us, probably to meet their delivery targets. When I called to query why it’s taken so long, they offered no explanation. By the time it got to us, the pan pizza was cold and soggy from sitting in its fat for so long. Avoid

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Wah Chu . 2024-07-25

MORE AT Google

Amazing atmosphere and friendly service

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Josiah Isaac . 2024-07-18

MORE AT Google

Naseer the manager is AMAZING! I was having issues ordering online and he was SO helpful, he really cares about his customers! The staff and delivery guys/ gals, always go out of their way to make the Pizza hut experience great! I'll always order here, the absolute best!!! :)

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Oceane Latorre . 2024-07-07

MORE AT Google

I have visited this Pizza Hut recently. Best Pizza Hut and the Pizza Served is very delicious and the ambience of the Pizza Hut is very nice and attitude of the staff is customer friendly. Best of luck

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Mohammed Zaheeruddin . 2024-07-05

MORE AT Google

Best service i have ever been provided and one of the team member gave me a great service that made my day

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Aswat Nanabhai . 2024-07-05

MORE AT Google

This is my 3rd order with Pizza Hut. I like their service..Delivery is always on time..No issue with the foods. All orders were taken into consideration and delivered as it was asked..Naseer , member of staff was cordial and so professional. He helped me in sorting out such a big order. I always look forward to order pizza from them..

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Mohammad Rahman . 2024-07-01

MORE AT Google

Order was correct but delivery is poor

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masabie . 2024-06-24

MORE AT Just Eat

Thanks team pizzas where beautiful 👌🏻💥

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Max Wrate . 2024-06-21

MORE AT Google

Worst experience I have had I would like a refund!!!

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Michela . 2024-06-21

MORE AT Just Eat

love the pizza 🍕 definitely order again

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Nadine . 2024-05-17

MORE AT Just Eat

They talk in a very dirty manner, they don't have the manners to talk, when you order, they take money and send the wrong thing, and they have done the same thing two times, took the money and sent the wrong thing and now when I call them, they say that delivery cannot be done here, they are very useless and they talk in a very dirty manner, their shop should be closed, I will campaign against them

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Surinder 123 . 2024-05-06

MORE AT Google

Worst food service ever!!! Delivery driver was rude and nasty as a visitor coming here for the first time this was very unprofessional!!!

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Amanda . 2024-04-10

MORE AT Just Eat

The delivery person forgot our drink and he went back for it. That was well appreciated. Thank you

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Lorna . 2024-04-03

MORE AT Just Eat

I bought two pizzas, potatoes and papitki. Everything is delicious. Service is up to par. The consultant is kind and polite.

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Александр Такидзе . 2024-02-14

MORE AT Google

Did not enjoy the burger. Too big and overfilled with strips of potato. Not for me.

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Dee . 2024-02-14

MORE AT Google

My delivery took 1.5 hours to arrive, it was stone cold and my bottle of Pepsi was missing!

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Kevin . 2024-02-09

MORE AT Just Eat

Over 1 hour late. I called the restaurant, they told me it would arrive in 5 minutes but it took 25 more. It was reported as delivered 30 minutes before it really was, so they're probably faking metrics not to raise any flags to Just Eat

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Cassio . 2024-01-19

MORE AT Just Eat

Fantastic experience. Pizza was hot fresh and tasty with really generous toppings. Delivery was super friendly and fast. Will be a regular for me

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Georgiana speaks . 2024-01-18

MORE AT Google

This is literally the worst Pizza Hut I have ever ordered from. They always get my order wrong or mixed up. I wish I lived in Forest Hill still as that Pizza Hut shop is so much better. I ordered on Uber Eats small pizza and wedges. The system on there is wrong and not simple. I wanted chicken sizzler and pressed the option and an extra topping of tomato. All that got delivered was cheese pizza with tomato toppings and wedges. I called the shop and they then delivered the chicken sizzler pizza undercooked. I will never order from here again. I'll just have to wait to have a reason to go to Forest Hill again to get pizza from their store. It will be cold by the time I come home but at least I know the pizza will be decent and I can reheat it in the oven. Don't order from this shop they never follow instructions.

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Night Shade . 2024-01-18

MORE AT Google

The order was delivered within the time specified. The food was hot and tasty.

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Lorna . 2024-01-14

MORE AT Just Eat

Didn’t think I’d find myself five starring a Pizza Hut but this was the best pizza chain pizza I’ve had in a long time. Fast and friendly delivery too. Also got a large pizza for a tenner through the voucher on website, fabulous deal.

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björn flóki . 2024-01-07

MORE AT Google

lovely hot food very good service

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Anna . 2023-12-15

MORE AT Just Eat

The app said the order with delivery driver for over 20 minutes before the delivery came and I called the restaurant (Pizza Hut Lewisham) which is less than a 10 minute drive the food came cold.

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di . 2023-12-01

MORE AT Just Eat

Wasn't a great meal. I didn't receive pizza hut standard I know that much.

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Paul . 2023-11-28

MORE AT Just Eat

The team was very friendly thanks Sri and Harsha

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srikanth reddy mogili . 2023-11-28

MORE AT Google

Thank you so much Harsha, He was very friendly.

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Sindhu A . 2023-11-22

MORE AT Google

I visit very frequently, the staff are very good. Thank you Harsha For explaining me on all the details.

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Sajad bahramzi . 2023-11-18

MORE AT Google

A handsome guy making the shop more positive and carrying it with his smile and service

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Gani Khan . 2023-10-20

MORE AT Google

Item was missing, driver apologised and returned with it. Very happy with service.

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Lani . 2023-09-14

MORE AT Just Eat

Best Place to Have a break and get the Hygiene food. The staff are very polite and good in nature.

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Harshith Kumar . 2023-09-11

MORE AT Google

Pizza was fresh and delicious. Was delivered very quickly and he was very friendly. Will definitely order from Sri (Srikanth?) again.

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Swarna Jay . 2023-09-04

MORE AT Google

Very tasty pizza and the staff were really helpful to choose the options. The speed of service also good.

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saro peter . 2023-08-07

MORE AT Google

My Exp with the pizzahut ( lewisham) was wonderfull, I had my pizza baked fresh and topping and cheese was perfect as per my advice. Thank you.!

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H M . 2023-08-06

MORE AT Google

I eat from with my here every week with my son, food is always hot and well cooked. The shop is very clean and i get great customer service from all staff especially Naseer. Take away collection and delivery

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Minelle White . 2023-08-05

MORE AT Google

The pizza crust was burnt on one side, so one half was quite dry.

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Ally . 2023-06-30

MORE AT Just Eat

Got my delivery super fast and extremely happy with the service

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cead darragh-lee . 2023-06-17

MORE AT Google

Food was nice, came on time and delivery driver Sri had lovely customer service

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jasmine heather . 2023-05-12

MORE AT Google

Quick delivery, nice delivery guy (Sri) and delicious pizza. The deals they offer are great too.

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Harriet Jenkins . 2023-05-02

MORE AT Google

Very disappointed with the sizes of pizzas at this price!!! Would definately not order again!!!

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Dizy . 2023-03-19

MORE AT Just Eat

My food arrived very cold and was also missing an item

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samuel . 2023-02-17

MORE AT Just Eat

The delivery guy was on time originally but with someone else’s order. So I had to wait outside for an additional 20 minutes for him to go back and bring mine. When he did it was practically ice cold.

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Tola . 2023-01-31

MORE AT Just Eat

Very polite courier. Brilliant service.

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Naiomi . 2023-01-14

MORE AT Just Eat

Despite us getting the address wrong they reheated our pizzas for us and let us collect them

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charlotte . 2023-01-02

MORE AT Just Eat

If you want late delivery, burnt or over cooked pizzas and unprofessional and bad customer experience then this is the place..I placed the order a good one hour in advance but still the pizzas are delivered 20 min late that too after multiple follow up calls.And the pizzas delivered are burnt and over cooked. I called the Lewisham pizza hut to complain and express my disappointment. All that I expected was empathetic and understanding customer experience but instead the lady on the call suggested me to eat the burnt pizzas without even saying sorry or apology even once ! Highly disappointed and wouldn't recommend this place to anyone.

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Harish P . 2022-12-26

MORE AT Google

You need to deliver the food on time otherwise I will not order. No food for Pizza Hut.

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Charles . 2022-12-12

MORE AT Just Eat

Late delivery and wrong food order

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Kaz . 2022-11-14

MORE AT Just Eat

great pizza, quick delivery and they always have good deals!

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eurosteppers . 2022-11-09

MORE AT Google

Delivery was great such a wonderful delivery person I can't rate her highly enough

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Daniel . 2022-10-27

MORE AT Just Eat

Pizza was great. Chicken wings really good. Price OK but there's been a price increase so have a few extra bucks ready.

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Leroy Francis (Lee) . 2022-09-17

MORE AT Google

This pizza hut made me laugh... At first I thought the staff were arguing but it's just their banter... Funny staff.. food was fresh and hot. Only would like to see them in uniform. That's the only down star but would go there to order again.

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Vanessa Allen . 2022-08-17

MORE AT Google

I called to make a delivery and they’ve told me they don’t deliver to my area and I live in Lewisham

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Rushia Campbell . 2022-08-16

MORE AT Google

The pizza was cold, also the topping was all stuck to the inside of the box lid.

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Danni . 2022-08-11

MORE AT Just Eat

Original order didn't arrive but the restaurant had great customer service and sent a pizza out pretty quickly after I called. Trustworthy brand, thank you! 10/10

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Zander . 2022-08-07

MORE AT Just Eat

1 women (worker) doing all the work 8-10 blokes more worried about laughing and sitting a round. Unprofessional with no uniform . pizzas are waste of money rock hard. supermarket pizzas.Check the cctv.. head office.

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Nick B . 2022-06-21

MORE AT Google

Ordered a pizza, it came in a decent time but dough did not taste fresh , phoned up and was replaced with a piping hot fresh one, great service, can’t complain

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Ashley Cox . 2022-06-18

MORE AT Google

Delivery driver deserves a slight raise in her wages after putting up with my dopey moment today almost resulting to my order not being delivered because off me she was so courteous about it all too you need more like her

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Sadie . 2022-05-31

MORE AT Just Eat

delivery late by an hour and half, called restaurant as per waiting for food was diabetic, was tod there was an issue with app and order had only just come through, waited another 30 mins, driver called to say he couldn't find the address and was at the pub but could tell me which one, totally unacceptable!!

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Anneth . 2022-05-29

MORE AT Just Eat

Food was cold and my refund was declined

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Jack . 2022-05-09

MORE AT Just Eat

Very late and missing items! Don’t offer a service if you can’t cope with it

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Nikki . 2022-05-02

MORE AT Just Eat

Being waiting over 90mins for my pizza

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Johnson . 2022-04-10

MORE AT Just Eat

They Unashamedly admitted that they have to get the phone orders out before the walk-in orders & they told me it would be 10-15 x Minutes & it ended up being twenty minutes when it's them iwas late but NO sorrys given

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Collette Donoghue . 2022-03-29

MORE AT Google

They don’t even get the orders right I ask them No Pork They put pepperoni (which is pork) Then argue with me that it is not pork Poor service

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Hassan Hassan . 2022-03-26

MORE AT Google

They deliver pizza once it’s frozen , delivery turnaround time is worst

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Suresh Kumar C . 2022-03-04

MORE AT Google

Awful. Driver in car so was told to come find him in the carpark to collect my food. Awful service

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Sarah . 2022-02-23

MORE AT Just Eat

Avoid avoid avoid. Never had a takeaway pizza that took so long to arrive, more than an hour and 45 minutes (website said it would be with us within 30), had to ring 4 times to find out where the food was and each time I was told the driver was on my street when they clearly weren't. Doesn't even deserve one star

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Colin Gledhill . 2022-02-02

MORE AT Google

no update, no response from restaurant

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Andy . 2022-01-14

MORE AT Just Eat

My food is cold plus the driver did not even apologise for coming late. He literally did not say one word. Very poor service!

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leoni . 2022-01-12

MORE AT Just Eat

Often take more than an hour to deliver pizza (with missing side or drink) and because of that delay the pizza comes out cold and as hard as a rock. But once in a while when they do get their timing right the pizza comes out really well.

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Manish Joshi . 2022-01-07

MORE AT Google

Decent pizza, missing cookie dough

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Jake Shreeve . 2021-12-05

MORE AT Google

Does what it says on the tin. Good customer service, standard pizza hut pizza's

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Dee “Dimples” B . 2021-12-04

MORE AT Google

Waited for our order for a hour and when it arrived was cold and burnt ... so called the restaurant to explain the problem was told to hold we could hear everything they were saying after nearly 10 mins on hold I called on a different phone to speak to the manager and then he was rude and didn't seem to understand the problem... after another nearly 10 mins explaining the problem we are now waiting another nearly hour waiting with no pizza ..😡😡😡😡 please people avoid this place ...

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Dean Hill . 2021-11-28

MORE AT Google

Ordered x3 choc chip cookie dough ice creams. Received different cookie dough desserts. Called and was offered a replacement. After multiple phone calls, staff hanging up on me and 3 hours after our initial order we were offered a delivery the next morning. On asking for a refund we were told to contact customer services...for which there is no number. Would not offer any stars if I could.

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E W . 2021-11-28

MORE AT Google

2nd time they've closed the restaurant early, taken my money and not delivered. This was through the Pizza Hut App. Awful people.

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tom priestley . 2021-11-18

MORE AT Google

0 stars Don’t bother spending your money at this branch. Their customer service is appalling, food arrives cold & 2 hours late.

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-- . 2021-11-12

MORE AT Google

Ordered from here 29/10/21 I live 10 mins away.... I have to say everything was a bad experience, 1 my delivery took over 1hour then when it came the driver refused to deliver to my door even after explaining I am disabled and would not be able to hence why I chose delivery the delivery man was very rude. When I called the lewisham branch to complain the manager then did a refund after saying he would have to learn how to as he never knew then when the refund showed on my account it did not show as pizza hut but with his bank information..... how unprofessional and I will not be ordering from this branch again.....pizza hut do better hope people have a better experience than I did coz this was stress....

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Angerima Stewart . 2021-10-29

MORE AT Google

The Person who done the delivery was very respectful and welcoming. The food was still very warm and fresh. It was tasty.

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Janice . 2021-10-09

MORE AT Just Eat

Delivery didn’t turn up. They couldn’t get in contact with the delivery driver. Awful customer service. Did nothing to rectify the situation. I’ll be forwarding this to their head office.

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Nick . 2021-10-05

MORE AT Just Eat

Ordered a vegan pizza , but wasn’t delivered 😢. Phoned the restaurant but they hid behind a fuzzy connection and said “ your order should arrive at any time “. £25 down the drain Ps . Tried to contact just eat , but completely blanked 😐 My advice Don’t bother

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Leigh . 2021-09-19

MORE AT Just Eat

I’ll be honest they offer good deals such as £25 for 2 large pizzas 2 sides drink and desert. I usually order for my kids and the pizzas at first came a bit too over seasoned. The previous two times were much better, but the latest one I ordered one of them came soggy, tracking didn’t work and the person who answered the phone refused to give his name despite claiming to be the manager and gave me a customer service number which is not operating due to covid. He then didn’t really help the issues I had and actually did not really believe me which was rude. Nonetheless I emailed and complained and they contacted me 2 days after offering a compensation voucher. So that’s better. 3 stars overall

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S A . 2021-08-11

MORE AT Google

The photo for Chocolate chip cookie dough has ice cream but it is not included in the actual delivery of the product. Bit misleading.

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Karthik . 2021-08-10

MORE AT Just Eat

no ice cream with my cookie dough

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Ellie-Kim . 2021-07-24

MORE AT Just Eat

Terrible service at Lewisham Pizza Hut. Friend accidentally ordered to wrong address and we were not given help to address the situation. Still were charged and never got the food. Very unfriendly staff and unwilling to help, will not be buying again.

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Maria Douglas - Pulleyne . 2021-07-01

MORE AT Google

Enjoyed pizza. Cookie tasted good but not pleasing to the eye.

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APM . 2021-05-08

MORE AT Just Eat

Delicious pizza, prompt delivery time and great service from staff members in store, to the delivery men. I've ordered from this Hut a couple times and have never been disappointed, from pick up to delivery. They have a variety of offers online to meet your needs whether it be date night in or a gathering of 6 in the garden :)) The new Nacho Cheese stuffed crust might not be my favourite kind of crust but at least it is nice to have new options, like the KFC popcorn chicken.

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Johnson Nguyen . 2021-04-18

MORE AT Google

I'm really pleased with the on- line ordering & the estimated times of delivery along with the actual food of course 😋 ... Tonight I had trouble with my on line ordering & have to share that when I called them, they were helpful & understanding. I had to call them bk because I was getting frustrated & 'Hangry" ( lol, with apps & devices, lol) but they really did help me... Id defo give them a thumbs up 👍...

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Natasha La'bow . 2021-02-24

MORE AT Google

Delivered early twice. The first time 2 hours earlier and we asked the driver to take it back. Then we got reassurance the order would be prepared again for the time we booked. And yet it arrived 25 minutes earlier again

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Riccardo . 2021-02-17

MORE AT Just Eat

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