Based on 266 opinions finded in 2 websites
Based on 266 opinions finded in 2 websites
Nº 538 in 740 in Lewisham
Opinions
Excellent customer service and delicious food. I called up to request very specific things and they accommodated all my requests. Quick delivery too.
H . 2024-08-19
MORE AT Google
I liked everything. Thank you so much ♥️
Akakpo Adjo Angela . 2024-08-17
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Naseem has good customer service will return
niketa ward . 2024-08-16
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THANKS FOR THE WONDERFULL PIZZA Thank you harsha for explaining the things and helping me choose better
John M . 2024-08-06
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Naser was extremely helpful, polite and friendly. He communicated with us wonderfully.
mabinty . 2024-08-04
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Nasar is great, very friendly and helpful. Great pizzas
Jake Cunningham . 2024-08-04
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Pizza here excellent, I’ve never had try Pizza Hut before but I want to say that pizza here nice!
Mark Kravchuk . 2024-08-03
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nasir was really helpful excellent customer service will defiantly come back pizza was amazing
unknown b . 2024-08-03
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Nassir gave excellent customer service, he was very friendly and polite . May Allah bless him more
Lamiyah B . 2024-08-01
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Amazing taste and welcoming staff all the time
Jailson Da Mata . 2024-07-30
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Very good service and very good taste
Younus Mohammad . 2024-07-29
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Ordered multiple times great service the man at the counter is super kind and sweet deserves a raise
Hazel Redwood . 2024-07-28
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The pizza was delicious and staff was supportive.
Joyce Asante . 2024-07-27
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Manager Naseer was very kind and helpful.
Emmanuel Adesanya . 2024-07-25
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Pizza took an hour from ordering to delivery. They mark their tracker as ‘delivered’ way before it got to us, probably to meet their delivery targets. When I called to query why it’s taken so long, they offered no explanation. By the time it got to us, the pan pizza was cold and soggy from sitting in its fat for so long. Avoid
Wah Chu . 2024-07-25
MORE AT Google
Amazing atmosphere and friendly service
Josiah Isaac . 2024-07-18
MORE AT Google
Naseer the manager is AMAZING! I was having issues ordering online and he was SO helpful, he really cares about his customers! The staff and delivery guys/ gals, always go out of their way to make the Pizza hut experience great! I'll always order here, the absolute best!!! :)
Oceane Latorre . 2024-07-07
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I have visited this Pizza Hut recently. Best Pizza Hut and the Pizza Served is very delicious and the ambience of the Pizza Hut is very nice and attitude of the staff is customer friendly. Best of luck
Mohammed Zaheeruddin . 2024-07-05
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Best service i have ever been provided and one of the team member gave me a great service that made my day
Aswat Nanabhai . 2024-07-05
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This is my 3rd order with Pizza Hut. I like their service..Delivery is always on time..No issue with the foods. All orders were taken into consideration and delivered as it was asked..Naseer , member of staff was cordial and so professional. He helped me in sorting out such a big order. I always look forward to order pizza from them..
Mohammad Rahman . 2024-07-01
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Order was correct but delivery is poor
masabie . 2024-06-24
MORE AT Just Eat
Thanks team pizzas where beautiful 👌🏻💥
Max Wrate . 2024-06-21
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Worst experience I have had I would like a refund!!!
Michela . 2024-06-21
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love the pizza 🍕 definitely order again
Nadine . 2024-05-17
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They talk in a very dirty manner, they don't have the manners to talk, when you order, they take money and send the wrong thing, and they have done the same thing two times, took the money and sent the wrong thing and now when I call them, they say that delivery cannot be done here, they are very useless and they talk in a very dirty manner, their shop should be closed, I will campaign against them
Surinder 123 . 2024-05-06
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Worst food service ever!!! Delivery driver was rude and nasty as a visitor coming here for the first time this was very unprofessional!!!
Amanda . 2024-04-10
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The delivery person forgot our drink and he went back for it. That was well appreciated. Thank you
Lorna . 2024-04-03
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I bought two pizzas, potatoes and papitki. Everything is delicious. Service is up to par. The consultant is kind and polite.
Александр Такидзе . 2024-02-14
MORE AT Google
Did not enjoy the burger. Too big and overfilled with strips of potato. Not for me.
Dee . 2024-02-14
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My delivery took 1.5 hours to arrive, it was stone cold and my bottle of Pepsi was missing!
Kevin . 2024-02-09
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Over 1 hour late. I called the restaurant, they told me it would arrive in 5 minutes but it took 25 more. It was reported as delivered 30 minutes before it really was, so they're probably faking metrics not to raise any flags to Just Eat
Cassio . 2024-01-19
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Fantastic experience. Pizza was hot fresh and tasty with really generous toppings. Delivery was super friendly and fast. Will be a regular for me
Georgiana speaks . 2024-01-18
MORE AT Google
This is literally the worst Pizza Hut I have ever ordered from. They always get my order wrong or mixed up. I wish I lived in Forest Hill still as that Pizza Hut shop is so much better. I ordered on Uber Eats small pizza and wedges. The system on there is wrong and not simple. I wanted chicken sizzler and pressed the option and an extra topping of tomato. All that got delivered was cheese pizza with tomato toppings and wedges. I called the shop and they then delivered the chicken sizzler pizza undercooked. I will never order from here again. I'll just have to wait to have a reason to go to Forest Hill again to get pizza from their store. It will be cold by the time I come home but at least I know the pizza will be decent and I can reheat it in the oven. Don't order from this shop they never follow instructions.
Night Shade . 2024-01-18
MORE AT Google
The order was delivered within the time specified. The food was hot and tasty.
Lorna . 2024-01-14
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Didn’t think I’d find myself five starring a Pizza Hut but this was the best pizza chain pizza I’ve had in a long time. Fast and friendly delivery too. Also got a large pizza for a tenner through the voucher on website, fabulous deal.
björn flóki . 2024-01-07
MORE AT Google
lovely hot food very good service
Anna . 2023-12-15
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The app said the order with delivery driver for over 20 minutes before the delivery came and I called the restaurant (Pizza Hut Lewisham) which is less than a 10 minute drive the food came cold.
di . 2023-12-01
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Wasn't a great meal. I didn't receive pizza hut standard I know that much.
Paul . 2023-11-28
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The team was very friendly thanks Sri and Harsha
srikanth reddy mogili . 2023-11-28
MORE AT Google
Thank you so much Harsha, He was very friendly.
Sindhu A . 2023-11-22
MORE AT Google
I visit very frequently, the staff are very good. Thank you Harsha For explaining me on all the details.
Sajad bahramzi . 2023-11-18
MORE AT Google
A handsome guy making the shop more positive and carrying it with his smile and service
Gani Khan . 2023-10-20
MORE AT Google
Item was missing, driver apologised and returned with it. Very happy with service.
Lani . 2023-09-14
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Best Place to Have a break and get the Hygiene food. The staff are very polite and good in nature.
Harshith Kumar . 2023-09-11
MORE AT Google
Pizza was fresh and delicious. Was delivered very quickly and he was very friendly. Will definitely order from Sri (Srikanth?) again.
Swarna Jay . 2023-09-04
MORE AT Google
Very tasty pizza and the staff were really helpful to choose the options. The speed of service also good.
saro peter . 2023-08-07
MORE AT Google
My Exp with the pizzahut ( lewisham) was wonderfull, I had my pizza baked fresh and topping and cheese was perfect as per my advice. Thank you.!
H M . 2023-08-06
MORE AT Google
I eat from with my here every week with my son, food is always hot and well cooked. The shop is very clean and i get great customer service from all staff especially Naseer. Take away collection and delivery
Minelle White . 2023-08-05
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The pizza crust was burnt on one side, so one half was quite dry.
Ally . 2023-06-30
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Got my delivery super fast and extremely happy with the service
cead darragh-lee . 2023-06-17
MORE AT Google
Food was nice, came on time and delivery driver Sri had lovely customer service
jasmine heather . 2023-05-12
MORE AT Google
Quick delivery, nice delivery guy (Sri) and delicious pizza. The deals they offer are great too.
Harriet Jenkins . 2023-05-02
MORE AT Google
Very disappointed with the sizes of pizzas at this price!!! Would definately not order again!!!
Dizy . 2023-03-19
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My food arrived very cold and was also missing an item
samuel . 2023-02-17
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The delivery guy was on time originally but with someone else’s order. So I had to wait outside for an additional 20 minutes for him to go back and bring mine. When he did it was practically ice cold.
Tola . 2023-01-31
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Very polite courier. Brilliant service.
Naiomi . 2023-01-14
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Despite us getting the address wrong they reheated our pizzas for us and let us collect them
charlotte . 2023-01-02
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If you want late delivery, burnt or over cooked pizzas and unprofessional and bad customer experience then this is the place..I placed the order a good one hour in advance but still the pizzas are delivered 20 min late that too after multiple follow up calls.And the pizzas delivered are burnt and over cooked. I called the Lewisham pizza hut to complain and express my disappointment. All that I expected was empathetic and understanding customer experience but instead the lady on the call suggested me to eat the burnt pizzas without even saying sorry or apology even once ! Highly disappointed and wouldn't recommend this place to anyone.
Harish P . 2022-12-26
MORE AT Google
You need to deliver the food on time otherwise I will not order. No food for Pizza Hut.
Charles . 2022-12-12
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Late delivery and wrong food order
Kaz . 2022-11-14
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great pizza, quick delivery and they always have good deals!
eurosteppers . 2022-11-09
MORE AT Google
Delivery was great such a wonderful delivery person I can't rate her highly enough
Daniel . 2022-10-27
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Pizza was great. Chicken wings really good. Price OK but there's been a price increase so have a few extra bucks ready.
Leroy Francis (Lee) . 2022-09-17
MORE AT Google
This pizza hut made me laugh... At first I thought the staff were arguing but it's just their banter... Funny staff.. food was fresh and hot. Only would like to see them in uniform. That's the only down star but would go there to order again.
Vanessa Allen . 2022-08-17
MORE AT Google
I called to make a delivery and they’ve told me they don’t deliver to my area and I live in Lewisham
Rushia Campbell . 2022-08-16
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The pizza was cold, also the topping was all stuck to the inside of the box lid.
Danni . 2022-08-11
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Original order didn't arrive but the restaurant had great customer service and sent a pizza out pretty quickly after I called. Trustworthy brand, thank you! 10/10
Zander . 2022-08-07
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1 women (worker) doing all the work 8-10 blokes more worried about laughing and sitting a round. Unprofessional with no uniform . pizzas are waste of money rock hard. supermarket pizzas.Check the cctv.. head office.
Nick B . 2022-06-21
MORE AT Google
Ordered a pizza, it came in a decent time but dough did not taste fresh , phoned up and was replaced with a piping hot fresh one, great service, can’t complain
Ashley Cox . 2022-06-18
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Delivery driver deserves a slight raise in her wages after putting up with my dopey moment today almost resulting to my order not being delivered because off me she was so courteous about it all too you need more like her
Sadie . 2022-05-31
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delivery late by an hour and half, called restaurant as per waiting for food was diabetic, was tod there was an issue with app and order had only just come through, waited another 30 mins, driver called to say he couldn't find the address and was at the pub but could tell me which one, totally unacceptable!!
Anneth . 2022-05-29
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Food was cold and my refund was declined
Jack . 2022-05-09
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Very late and missing items! Don’t offer a service if you can’t cope with it
Nikki . 2022-05-02
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Being waiting over 90mins for my pizza
Johnson . 2022-04-10
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They Unashamedly admitted that they have to get the phone orders out before the walk-in orders & they told me it would be 10-15 x Minutes & it ended up being twenty minutes when it's them iwas late but NO sorrys given
Collette Donoghue . 2022-03-29
MORE AT Google
They don’t even get the orders right I ask them No Pork They put pepperoni (which is pork) Then argue with me that it is not pork Poor service
Hassan Hassan . 2022-03-26
MORE AT Google
They deliver pizza once it’s frozen , delivery turnaround time is worst
Suresh Kumar C . 2022-03-04
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Awful. Driver in car so was told to come find him in the carpark to collect my food. Awful service
Sarah . 2022-02-23
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Avoid avoid avoid. Never had a takeaway pizza that took so long to arrive, more than an hour and 45 minutes (website said it would be with us within 30), had to ring 4 times to find out where the food was and each time I was told the driver was on my street when they clearly weren't. Doesn't even deserve one star
Colin Gledhill . 2022-02-02
MORE AT Google
no update, no response from restaurant
Andy . 2022-01-14
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My food is cold plus the driver did not even apologise for coming late. He literally did not say one word. Very poor service!
leoni . 2022-01-12
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Often take more than an hour to deliver pizza (with missing side or drink) and because of that delay the pizza comes out cold and as hard as a rock. But once in a while when they do get their timing right the pizza comes out really well.
Manish Joshi . 2022-01-07
MORE AT Google
Decent pizza, missing cookie dough
Jake Shreeve . 2021-12-05
MORE AT Google
Does what it says on the tin. Good customer service, standard pizza hut pizza's
Dee “Dimples” B . 2021-12-04
MORE AT Google
Waited for our order for a hour and when it arrived was cold and burnt ... so called the restaurant to explain the problem was told to hold we could hear everything they were saying after nearly 10 mins on hold I called on a different phone to speak to the manager and then he was rude and didn't seem to understand the problem... after another nearly 10 mins explaining the problem we are now waiting another nearly hour waiting with no pizza ..😡😡😡😡 please people avoid this place ...
Dean Hill . 2021-11-28
MORE AT Google
Ordered x3 choc chip cookie dough ice creams. Received different cookie dough desserts. Called and was offered a replacement. After multiple phone calls, staff hanging up on me and 3 hours after our initial order we were offered a delivery the next morning. On asking for a refund we were told to contact customer services...for which there is no number. Would not offer any stars if I could.
E W . 2021-11-28
MORE AT Google
2nd time they've closed the restaurant early, taken my money and not delivered. This was through the Pizza Hut App. Awful people.
tom priestley . 2021-11-18
MORE AT Google
0 stars Don’t bother spending your money at this branch. Their customer service is appalling, food arrives cold & 2 hours late.
-- . 2021-11-12
MORE AT Google
Ordered from here 29/10/21 I live 10 mins away.... I have to say everything was a bad experience, 1 my delivery took over 1hour then when it came the driver refused to deliver to my door even after explaining I am disabled and would not be able to hence why I chose delivery the delivery man was very rude. When I called the lewisham branch to complain the manager then did a refund after saying he would have to learn how to as he never knew then when the refund showed on my account it did not show as pizza hut but with his bank information..... how unprofessional and I will not be ordering from this branch again.....pizza hut do better hope people have a better experience than I did coz this was stress....
Angerima Stewart . 2021-10-29
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The Person who done the delivery was very respectful and welcoming. The food was still very warm and fresh. It was tasty.
Janice . 2021-10-09
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Delivery didn’t turn up. They couldn’t get in contact with the delivery driver. Awful customer service. Did nothing to rectify the situation. I’ll be forwarding this to their head office.
Nick . 2021-10-05
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Ordered a vegan pizza , but wasn’t delivered 😢. Phoned the restaurant but they hid behind a fuzzy connection and said “ your order should arrive at any time “. £25 down the drain Ps . Tried to contact just eat , but completely blanked 😐 My advice Don’t bother
Leigh . 2021-09-19
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I’ll be honest they offer good deals such as £25 for 2 large pizzas 2 sides drink and desert. I usually order for my kids and the pizzas at first came a bit too over seasoned. The previous two times were much better, but the latest one I ordered one of them came soggy, tracking didn’t work and the person who answered the phone refused to give his name despite claiming to be the manager and gave me a customer service number which is not operating due to covid. He then didn’t really help the issues I had and actually did not really believe me which was rude. Nonetheless I emailed and complained and they contacted me 2 days after offering a compensation voucher. So that’s better. 3 stars overall
S A . 2021-08-11
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The photo for Chocolate chip cookie dough has ice cream but it is not included in the actual delivery of the product. Bit misleading.
Karthik . 2021-08-10
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no ice cream with my cookie dough
Ellie-Kim . 2021-07-24
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Terrible service at Lewisham Pizza Hut. Friend accidentally ordered to wrong address and we were not given help to address the situation. Still were charged and never got the food. Very unfriendly staff and unwilling to help, will not be buying again.
Maria Douglas - Pulleyne . 2021-07-01
MORE AT Google
Enjoyed pizza. Cookie tasted good but not pleasing to the eye.
APM . 2021-05-08
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Delicious pizza, prompt delivery time and great service from staff members in store, to the delivery men. I've ordered from this Hut a couple times and have never been disappointed, from pick up to delivery. They have a variety of offers online to meet your needs whether it be date night in or a gathering of 6 in the garden :)) The new Nacho Cheese stuffed crust might not be my favourite kind of crust but at least it is nice to have new options, like the KFC popcorn chicken.
Johnson Nguyen . 2021-04-18
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I'm really pleased with the on- line ordering & the estimated times of delivery along with the actual food of course 😋 ... Tonight I had trouble with my on line ordering & have to share that when I called them, they were helpful & understanding. I had to call them bk because I was getting frustrated & 'Hangry" ( lol, with apps & devices, lol) but they really did help me... Id defo give them a thumbs up 👍...
Natasha La'bow . 2021-02-24
MORE AT Google
Delivered early twice. The first time 2 hours earlier and we asked the driver to take it back. Then we got reassurance the order would be prepared again for the time we booked. And yet it arrived 25 minutes earlier again
Riccardo . 2021-02-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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