Pizza Hut Delivery in Lewisham

Long delivery over an hour, but the pizza was hot, fresh and very tasty

Ordered online. Fast delivery and delicious food

food was late, already had to wait an hour for estimated delivery time, but 30 minutes after that it came missing the drink which was returned 10 minutes after receiving food, every time I called I was told driver had just left and he'll be a few minutes, wish I'd gone somewhere else, really poor service

Jabbooz was a great server, I might have misspelt his name, but got my pizza in 10 minutes and it was delicious 👍

Few lines to communicate that Downham Pizza Hut gave me great service. As I am not really a pizza eater, I found the explanations regarding the various promotions and Pizza choices clear, concise and extremely considerate. A bonus is the cost of delivery and the empathy that (Fatima) demonstrated when serving me and Pizza. She was polite and professional throughout my pizza purchase and overall, I would give this Pizza Hut a 4 out of 5 as there is always room for improvement BUT I was genuinely taken back by the value received (great service, well cooked and tasty food, expedient delivery at point of purchase) and how understanding and helpful the staff at Downham were. Please keep up the good work and I genuinely hope your sales increase EXPONENTIALLY.

Long wait. However, delivery driver was apologetic and advised that they were super busy. Pizza arrived hot and was tasty x

Will not be eating or ordering any food again from this place both me and my partner has serious food poisoning from eating a pizza here on Friday 23/8/2004 was very unwell from the food here

Fast service and good service from Fatima and the team

delivery time 845pm, then on the app it's says delivered , I called pizza hut to ask where my food is! 15 -20 mins I get told. it turned up 945. disgusting service and thus is not the first time from this certain branch.

I ordered this deal today. I have never been so disappointed with the man serving on the phone. I ordered 2 bbq base and they failed to read the order properly and made a tomato based one which I cannot eat and it’s not what was ordered. I even had to reiterate again when choosing the pizza sized the base sauce which I said bbq but doesn’t actually make any sense of asking what sauce when the title says the bbq meaty one and they delivered it to my house. After calling back to re-changethe order the man on the phone was extremely rude, showed no effort and declined to give me a small 0.50p garlic sauce whilst I now wait for the 2nd pizza to come whilst the 1st pizza is now stone cold. The 2nd pizza arrived 40 mins later and they have decided to overload the pizza with so much excess of bbq sauce and squashed and lazily put together, the pizza was not even edible. I am making a formal complaint to the company as well and will never shop here again Do not go to this Pizza Hut they are extremely rude and do not fix errors made when respectfully asked to do so. Party Deal for Four for £29.99 - FREE 1.5L Drink included - Save Over 33% £29.99 BBQ Meat Feast + BBQ Sauce (Not Gluten Free) + Pan - Our famously delicious thick-crust pizza + Regular Cheese + Sweetcorn £1.20 The Meaty One + BBQ Sauce (Not Gluten Free) + Pan - Our famously delicious thick-crust pizza + Regular Cheese + Red onions £1.20 Garlic Bread Pepsi Max

ordered pizza for 19.00. confirmation said 19.35. At 20.00 just eat said been delivered NO it hadn't. phoned pizza branch they said other 8mins. 20 mins later phoned again. told 2 mins on its way. it did arrive. Appalling service. Will not be using this branch again

Genuinely the best pizza hut I have eaten, since the new management took over the pizza has been delicious. Delivery driver Timea is always really lovley too

My food hasn’t arrived to the correct address and it was late

Always experienced great customer service if I've called up with an issue

I have not yet received my food!!!!

Rashad Pizza excellent Service is very good I Always come here for Pizza Highly recommended

Rashad give me a great pizza it was very good 👍 rashad was good service

I ordered this at 4.30pm should have been here 5.30 say on just eat says been delivered phoned them no it will another 20mins what a joke wouldn't recommend this place...

Food was disgusting, veggie supreme pizza had meat on it. Very expensive for poor quality food.

Was served by rashid very good customer service very friendly, reccomend this branch. Thanks rashid

Took nearly 2 hours to be delivered, and that was with the ice cream missing for the cookie dough dessert. So had to wait for that to be brought. Won't be rushing back.

Rashad was awesome great costumer service Pizza is nice I recommend

Rashad Junaid give me a great pizza it was very good thank rashad

Rashad junaid- great service and great pizza

Food didn’t arrive, was waiting for a long time and it didn’t arrive

I made a mistake when ordering online and I called them and straight away they corrected my problem - free of charge too, which I thought was very kind, considering it was my mistake. Food arrived quickly, hot and cooked spot on! Thank you for a great service.

Manager ( She said whilst I was crying from fustraition !) As if I were deaf ears or retarded intellectually LESS CHEESE? That’s none Rediculous ! CHECk THE PHOTO!!!! And poor customer service If you complain They SWITCH on you and they will insult you on the phone like I don’t understand what you’re saying… My dad is half Shrilankan and Brazilian “ I don’t have the time for youuuuuuu” Does this sound like somewhere you want to order from ? She was rude to me She had a smelly attitude Hides her name … DONT ORDER if you WANT TO BE THROWING a mountain of cheese/pizza in the BIN! Walk away now ! Before you end up with high cholesterol or diabeties? And refused to give my refund They refused to give names ( what are you hiding ? You know where h live don’t you ?) They refuse to listen to simple instructions They refuse to ever admit 80% it’s wrong They refuse to actaully have manners You will be spoken to like a child . They will constantly dismiss you as if you’re in the wrong I can guarantee I will be speaking to training standards I will be making a police report of the difficult behaviour ,mis-code of contact . Do you think it’s worth buying from a place that 80% time it’s wrong “ less chess is NOT a cheesecake ! It’s a pizza which means thin less cheese! I have American in my family You need to go and learn how the franchise actaully does it the right way,professional way! This is not professional is mis-code of conduct … It’s abuse God! No voice

Evie, do you have a practically through my delivery at me and then walked off. My potato wedges were cold.

Chips were undercooked and the amount you get for the price is ridiculous!

Poor food Hygiene, gave me and my son food poisoning at the same time, just a few hours after eating the pizza and bbq wings, we was both vomiting and both had diarrhoea the next morning, I will never eat from here again!!! They need to be inspected for their food hygiene levels!!! Can’t believe I sent £40 plus on a treat day for us both to be made so Ill, absolutely awful experience!!!

Order regularly from here. Food comes perfect near on always. Food is hot, fresh and quick delivery. Female delivery driver is so professional and friendly - she is an asset to the business!! Management happy to help when I have had any issues. Thank you

Ordered food and paid this morning using the just eat app to be delivered for 16:30 it’s 17:00 food still not here

Delivery by Tinea was very good

As well as being late ,it was cold and wrong size of pitza. Disappointed 😞

The staff are very helpful and friendly. The delivery is very fast and if there is something wrong with the order (which is very rare) they will rectify the problem. Excellent service 🤩

I have not received my order despite it saying it was meant to arrive between 11:00-11:20

Just collected two large pizzas. Rubbish quality. Can’t even eat a single slice.please don’t waste your money with them

Just had pizza from here. Delivery was quick and friendly. The pizza was really good. Perfectly cooked with lots of toppings. This is the best pizza hut I’ve had in a long time.

Pizza was ok but wait time was silly for a Thursday. Usually use other pizza company but decided to treat my kids, won't be reordering with pizza hut again

Slow service, two times longer than other places (pick up). Poor quality pizza, my vegetables were raw (too short in the oven). Cannot recommend this place.

La pizza estaba cruda y de mal sabor

The pizza was cold could not eat it but the coke was cold

The food was poor and most of it was cold

Over the phone order. Friendly staff member suggested we come in and collect for a better deal on the 2 large pizzas we ordered, Veggie Sizzler Supreme, Margarita and Cookie 'n' Ice Cream (extremely small tub)! Pizza was devoured in a moment or less. . . Freshly baked with fresh toppings and juicy pepper bells that were bursting with juice 😋 If this is the quality, we'll definitely be ordering from here again. So team Pizza Hut Delivery (Bromley Hill) it's entirely up to you to keep up the consistency, no pressure aye 😝

Saved me one evening when I had to work late. Husband ordered 2 large pizzas. We were very happy with them, tasted great, good even spread of toppings and presented nicely.

Great customer service from a lovely polite delivery lady 5☆s for her service

Great tasting pizza Staff is so friendly that I feel like family.

Absolutely brilliant team very helpful and friendly. Fast delivery fresh and tasty pizza the best

I asked the lady on the phone to send change for £50 however when the driver arrived they said they cannot accept it, this is terrible communication from the telephone lady, give her some training ASAP.

The Muslim with hijab was very nice and had good customer service. She is also polite when age pick the phone. Overall, good customer service and pizza.

i ordered 4pcs of garlic bread, only received 2

Food hot but had to wait and call twice to trace order

ordered at 6:52 with delivery for 7:40-8. At 8:10 called as the tracking says ordered received and no food delivered. One person said it was delivered to my daughter. I took the phone he then said its on its way. Called back 10 minutes later woman says waiting on driver. I asked to cancel the order and was directed to Just eats. She came at 8:30 even though i advised her i was cancelling. I did not accept the order!

Loved it! Always have had great experiences with Pizza Hut. Thank you.

I am still waiting for my meal ordered at 17-40 still waiting at 18-45 just call shop Pizza Hut at Bromley Road will be another 20 minutes disgusted will not be using this again

Quick and easy to order. Drivers are always very friendly. The pizza is always delivered in good condition and warm. There has been the odd occasion when the wrong order has been delivered but they have acknowledged their mistakes and always offer a discount on the next order. Feedback: Maybe a more accurate tracker so timings can be managed on delivery. Thanks.

Food arrived 2h later, calling the restaurant a couple times, have been told that the driver was on the way when he clearly wasn't and they clicked "delivered " when it wasn't... would have just rather honesty

This is not the first time I’ve had issues with this restaurant but it had been such a long time since I had last ordered and thought things had changed for the better. Within 40 minutes of consuming the food I became quite nauseous then vomiting and then diarrhea. Ordered on Saturday and it’s now Tuesday and still feeling very sick. I called the restaurant to tell them That the food has made me so sick. The manager said it was weather related and not the the food 🙄 no apology no refund no compassion. I am certain it’s food Poisoning and have logged complaint with lewisham council and samples have been collected. Don’t waste your money or your health on this place. Clearly poor food hygine and poor customer service. I’m taking this all the way it has wiped me out still very I’ll.

Food took so long to come, women on phone was very nice and helpful but driver didn’t turn up apparently

My order was late and cold really did enjoy my food

Once the delivery arrived, the pizza was already cold and it was not cut. It was one big square pizza. Absolutely disappointed. Never order again.

This place has the best deep pan pizza around.

What tempers the experience is £38.00 for two small 9”pizzas. I didn’t see small just ordered. Assumed the price would be reflected in the food. We had to order again, two large one’s and cheesy garlic bread and were charged £30 (not through Just Eat.) For that reason I will never use Just Eat again will stick to Uber Eats

My order went wrong and they fully replaced it

Excellent service lovely food and they have me a free drink

Still do not have my food and it isteing me it has been delivered. Called the store and I was told food is still with them. So annoying 🙄

Did not get my sour dip which I paid for

It was the first and last time I order from here . When it arrived our share and tear wasn't cooked properly was all doughie, the pizza was excatley the same and the roast chicken wings still was raw in places , I called up to complain and was told I would get a replacement when they could get it to me . 45mins later it arrived.

The receptionist was so rude , I didn't understand in English and what he talking about, he closed the phone and didn't want to order pizza. Pizza Hut Bromley Rd ( Downham )

Excellent, fresh food as usual and delivered by a very friendly driver. 5 star service thank you.

Rubbish after asking them three times for thin pizza when I got home it was deep pan.

Order a pizza today excellent service. Professional service by Satine polite helpful patient really nice explaining the menu. We need more people like this young lady. For a Friday you could hear they were busy but she was so calm. Thank you Satine .

Worst pizza ever and I am Italian so I know what a good pizza is.

My pizza arrived on time, and the service was good, however, the pizza was awful, it was the worst pizza I’ve had, which we didn’t finished and was thrown away and I hate to waste food, especially in theses times. The bread base tasted stale, my pizza didn’t look appealing at all. I’ve ordered from the Pizza Hut in Lee and they’re amazing.

WHERE WAS MY GARLIC SAUSCE PLEASE

Hello I ordered my pizza 9.24pm eta confirmation 10pm it arrived 10.30pm. I rang the shop to inform them i haven't received my order to be told I will have to wait another half hour, when it arrived the garlic bread and pizza was cold.

Overall trash service, Pizza wasn’t separated properly and the delivery came extra late, when the cheese had gotten cold. Might as well have arrived the next day.

This is my local Pizza Hut and I received great customer service from Timea, thanks!

Rubish tasting pizza and no dips provided. Dominos is much better.

Very poor service.Ordered peri chicken,they rang to say no peri chicken so I asked for normal chicken and they gave me burnt veg pizza and burnt red of the order too. Very rude manager. Do not order!!

Missing items this is not very good from a company of such high quality the service is very bad and this is disgraceful from such a company

My Order never came but they took My MONEY, Waiting for ages for a 13” pizza and wedges with a dip. When I called the shop for to see what is happening with my order they answered twice and said it on its way, 20-30 went by called again an they kept picking up the phone and putting down. I would advise to order from a different Pizza Hut not this one in Downham, Bromley, BR1. They will take your money and leave you hungry and waiting. lucky I don’t have children to feed.

The team is nice and generous, I ordered the wrong pizza online and I called the store to correct this mistake. They responded immediately. They also generously gave me both the pizza I wanted and the wrong pizza I chose. Which was very kind of them. The pizza also tasted great. Highly recommend

Was literally on hold for about 30 mins and still no one came back the the phone! Absoult joke. Lady on the phone picked up said one minuet and that was the last I heard of her 🙄

The app lagged and said it was delivered when it wasn’t. The customer service was awful. my food isn’t hot. I am not remotely happy

Always provide food on time. Always great keep up the good work

Poor, due to driver getting lost on a main road, because he didn’t know the area meaning food was Luke warm/cold. Overall very disappointing after waiting over one and a quarter hours after order was placed and after chasing the order on the phone. Wished I gone to another pizza company.

I made a mistake with my order, after a quick call it was all sorted out. Sho, my delivery driver, was curtious and polite. Great service guys, thanks for sorting me out!

The delivery man forgot my drink and said he would go back to get it but he never came back with the drink. This is stealing , I paid for the drink . The delivery was also late.

Worst Pizza Hut. Over an hour wait for one pizza, service was ridiculously slow and the excuses the staff made were clearly made up on the spot. Kept telling us that it was going to be ready in 5 mins after initially losing the call order . And then having to wait that long for our order. No offer for gesture of goodwill and the manager was reluctant to come out and speak to any of us. Very unhappy customer.

The food was delivered so quickly by Shojjad (and on a Saturday night - impressive!). He was a lovely delivery driver, very friendly and polite. The food arrived early. It was hot and tasted as it always has. Delicious!! All at a great price - very good value for money. Thank you Downham PH Crew!

Great service. very friendly and prompt with my collection.

Used to be good but something changed 3 months ago and now pizza is nowhere near like before

Helpful delivery drivers and good service in general

3.5 hours late! Said delivered in the app after an hour ( obviously to cover their own backs ) was given a free ice cream but even when it arrived half the food was inedible else I might not have complained. Still no response to my complaint from just eat either. Highly disappointed. £31 wasted. Avoid.

I get that it's a weekend but it took a long time, Ordered at 6.30 didn't arrive until 8.40, only delivered 1 out of the 2 pizzas, the pizza was dark around the edges and the toppings were incredibly dry and sharp. Called to ask about this and was just told they were busy.

I ordered some bbq wings and pizza and it never turned up and the restaurant puts u on hold for long time

Have ordered twice recently, friendly staff, food has been ready on time and they haven’t skimped on the toppings as some do!

Waited an hour and a half for my food thought it was fast food aswell only ordered 1 pizza sort it out

Had the phone hang up on me, very disorganized. The guy couldn't speak much English and had to pass me over to someone else as he "couldn't understand me". Ive waited over an hour for my delivery whereby I called to find out where my order was in which they said 10 mins. Once it arrived I asked the driver why it took that long to which his reply was short staffed on delivery drivers. Food was okay