Based on 219 opinions finded in 2 websites
Based on 219 opinions finded in 2 websites
Nº 242 in 383 in Barking and Dagenham
Opinions
Great place to order food. neat, clean surroundings , tasty pizza and on top of all excellent customer service. Thank you Safia for such a great service.
aquarious1dude . 2024-10-20
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Visit all the time for my pizza
John Evans . 2024-10-11
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Staff was really friendly and welcoming. Best quality food served. Really recommended.
Huma Akram . 2024-09-29
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Today, i visited and staff is very good
Umair Gcu . 2024-09-28
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Amazing food and fantastic customer sevice
poetry media . 2024-09-28
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I was really looking forward to a Pizza Hut pizza and went in-store to order only to be told that they only accept card payment only...very disappointed!
John Lewis . 2024-09-13
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Wow very friendly staff working there especially the woman that told me i could have ordered a larger pizza for a cheaper price.The food was very delicious and tasted like it was made with fresh ingredients.i will definitely be ordering from there again since there is nothing bad to say about the experience.
Joel Hessings . 2024-09-04
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We order on a regular her and have never encountered a problem. The staff are always so welcoming and friendly! They always go the "extra mile" with our 3 year old son & exceed our expectations each time! They are so very kind to our little one and are always friendly, providing us service with a smile! Thank you so much Pizza Hut Broad Street team! Keep up the great work!
Shabana Hussain . 2024-09-01
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Very good food ,the women is very nice
Florian Ada . 2024-08-28
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The greatest pizzeria I’ve been coming since I was 10 so basically over 15 years this Pizza Hut is remarkable, Abu gives the best customer service so understanding so friendly we all love him
Marvin Sol . 2024-08-26
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Roshni fantastic service will always come back here now it’s the first time we ever came very bubbly and polite. Keep it up.
Adnan Khan . 2024-08-18
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No hot honey drissle on the pizza and I ordered a garlic crust but received plain crust
Helen . 2024-08-11
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Sam is so good I loved the way she helped me to find good deals for my daughters birthday 😍highly recommended Pizza Hut B-road street for always their good customer services 👍
Sam Jit . 2024-07-18
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Wasif was so kind and helpful and gave me good discount highly recommended broad street pizza hut .5/5
Aabanahmed Bhatti . 2024-07-03
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Sam was very friendly and quick to help
Helix . 2024-07-01
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Wasif was very polite and respectful! Great service. Would recommend!
Daniel . 2024-06-25
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Ordered collection and food was lovely, pizza nice and soft, toppings spread nicely and pizza tasted nice. Samiya was also very speedy and supported me to make an order and answer any questions I had. Will definitely be coming here again!
Lia DAR . 2024-06-24
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Thank you Noman for the great friendly service!
Afolarin David-Joshua . 2024-06-22
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Noman is a good guy give very good service, Food is nice and hote
Danut Baiaram . 2024-06-20
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Ahmed was very helpful . Good customer service
Tassadduq Islam . 2024-06-20
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Sammiya was very kind and made my experience lovely! A wonderful woman🥰
Toyin Temilolu - Moustapha . 2024-06-19
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Samiya was very nice. Good service
Guilherme Filho . 2024-06-19
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Samiya is Very good and polite we are from Italy she gave her best services .
Professor Online . 2024-06-19
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I had a great experience at Pizza Hut! That lady was friendly and serve with big smile i must say that service was quick, and the pizza was delicious. The crust was perfectly crispy, and the toppings were fresh and generous.thanks to pizza hut for making my day.
Khan Daughter's . 2024-06-18
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I just ordered a pizza and it came wrong even though I had the confirmation email to prove what I had ordered, Samira at broad Street made no attempt to rectify it, extremely rude. Waste of money. The delivery man was very nice but could not eat the food and will be taking it further.
Emily . 2024-06-18
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Great food and super friendly staff! Thanks Noman
Oratao . 2024-06-15
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Noman give good services and food is very good
sandro cenali . 2024-06-15
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Had a great experience! I called to get the bases of various pizzas changed, as this couldn’t be done online. Noman was a superstar in getting this sorted. He was very kind and made for a much more positive experience than previous visits with other staff. Thanks, Noman!
Jess Simpsin . 2024-06-15
MORE AT Google
Staff are soooo kind food amazing gave me half a free pizza and aopolite
Izabella Wabara . 2024-06-13
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Amazing Pizza - Fast and served pleasantly. Great staff and food and would definitely recommend. Will be coming back for sure.
Ronda Hefner . 2024-06-13
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Always use this place great customer service and not a long wait for food either
Etixia . 2024-06-12
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Ordered from this store by mistake and definitely not buying from them again by choice. My pizza came steaming hot, but look at this... I asked for a deep pan pizza but you gave me too much crust and tomatoed bread. It's a vegan pizza so could you not afford some more vegetables on this? Tasted like a focaccia with a bit of pizza towards the middle. I would have been very upset if you had charged me £20 for this as even the £10 is not worth it. No one cares in these fast food chains anymore.
Gloria Yoshkova . 2024-06-12
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Good service, the food is very nice and the prices very affordable.
Viktorija Dambrauskaite . 2024-06-10
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Nice and clean place. Staff is well trained and cooperative.
Muhammad Hassan Malik . 2024-06-09
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Outstanding taste highly recommended
Mohsin Badar . 2024-06-09
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Noman was very helpful with great customer service. We are regular customers and they always treat us kindly. Pizza always comes out fresh and tasty.
Sarah Anjum . 2024-06-08
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Lovely pizza, friendly staff. What more do you need?
chris l . 2024-06-06
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OMG I CALL THE RESTAURANT TO ORDER PIZZA ONE WOMAN ANSWER SAYS CAN YOU CALL IN 5 minutes AND HUNG UP on my face ! Ridiculous!!!!
Μιχάλης Τσοποζίδης . 2024-06-03
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Pizza must of been tipped on its side as all the filling was on the edge of the pizza.waste of £19 .
Gary . 2024-05-11
MORE AT Just Eat
Perfect fast even the delivery driver was a legend thank you Pizza Hut
Nick Ringwood . 2024-04-10
MORE AT Google
Food was cold and hard this is not on
Naveed . 2024-04-05
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Good food garlic bread was not amazing but delivery driver was nice
Caleb . 2024-04-05
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Eventing is fantastic 😍. Very good cooperation.
Dominik Popowski . 2024-03-23
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£35 to have cold pizza delivered from a location 8 minutes away
Lloyd . 2024-03-16
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Delivery by Suresh was quick and friendly, with the food being tasty and decent quality.
Louis Jones . 2024-03-11
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Cheesy garlic breads was missing
Stephy . 2024-02-29
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ordered bbq sauce not received. food was unsealed.
O'Brien . 2024-02-27
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Amazing service. Hot and fresh food
Rusher Elite . 2024-02-26
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Great service and great food never fails to impress me. New vegan peperoni tastes spectacular. I Accidentally made an error while placing an order however it was sorted out for me at ease by the Manager Wasif who dealt with it very professionally. Definitely recommend.
Zain Khan . 2024-02-26
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Best pizza around with top quality toppings highly organic cheese and rich tomato sauce! Never fails to please.
Syed Bukhari . 2024-02-13
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I’ve been ordering from Pizza Hut for so many years but never come across a store with such good communication and hospitality I spoken to so many people in the food industry as it’s my job role but this one gentlemen I think named wasif was very patient with me as I am I have torrets but recommend to order from this store!
Shazz Shah . 2024-02-13
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I was served by Moona this afternoon, who was most helpful and polite. Great customer service.
Toyah X . 2024-02-01
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cold food delivered an hour late by staff telling you there a couple of minutes away
zookirider1 . 2024-01-28
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ONE HOUR LATE!!!! I AM SO MAD orderd it at 8.30 came at 11 DO NOT ORDER FROM HERE!
scarlett . 2024-01-26
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Good amount of toppings at the Dagenham branch, highly recommended
J Singh . 2024-01-18
MORE AT Google
I haven't had pizza in a long time due to health reasons. For me, PizzaHut was always special because of the standardised quality throughout the franchise. However, this particular pizza was terrible. I've had pizzas from run down small shops which are far better than this. I know prices of products have gone up but so have the end product prices. The lack of cheese on the pizza made it feel like I'd have had more luck ordering gold biscuits instead. I certainly won't be ordering from here again
Aryan . 2023-12-30
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Akhil chidurala: very friendly, polite, took the time to answer the questions regarding the menu. Highly recommended!
Charlie Keeble . 2023-12-12
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Food was ready for collection really quick! hot and nice!
Chloe Obrien . 2023-11-29
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The worst pizza I’ve ever had! Soggy! Cold! When I called manager just said sorry it’s cold outside! Avoid at all costs! DO NOT WASTE YOUR MONEY!
Natalie Allen . 2023-11-27
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Was waiting on my door for my delivery when he arrived he went to my neighbours he told me to complain as I could of lost my order had I not shown him that it is indeed 26 he was ordering to and not 27 I'm not entirely sure how my address on his end was comming up wrong but this could of been a massive nuisance had I been not been at my door waiting.
Nicolle . 2023-10-25
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Very nice pizza. Never fails to be nice
stephen lawrence . 2023-10-18
MORE AT Google
We often go and pick our pizza from here. No complains at all 😊
Annie Mee . 2023-10-12
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The lady on the phone was very nice. Would recommend!
Eddy . 2023-10-06
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15 mins late and food is under cooked
Harry . 2023-09-25
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Moona was great! Was very patient with us when we kept editing our order and got it right.
Geetha Vilventhraraja . 2023-09-16
MORE AT Google
Good pizza and it was made fast. lovely
Alexandra Codescu . 2023-09-09
MORE AT Google
Garlic tear and share missing!!
christine . 2023-09-08
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Noman is amazing really appreciate his service
Mohammad Salim . 2023-09-03
MORE AT Google
As normal forgot the ice cream so had to go back for it every time
r,baker . 2023-08-25
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Nightmare had to walk to the shop as they kept hanging up phone, staff didn't seem to have a clue what was going on ,came back home phoned again then they said the would deliver an hour later,very disappointed with service
Pamela . 2023-07-28
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The pizza was poor nothing same as margarita .
Dimitar . 2023-06-23
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Ordered pizza at 9.02pm. Received confirmation email at 9.08pm and pizza received at 10.22pm!!! All food was cold on arrival. I contacted the store as soon as I received the order and was informed that the food was ‘warm’ when it left the store. If it’s ‘warm’ on leaving the store and was delivered late then clearly it was not cold on delivery. Very disappointed!
Angel . 2023-06-08
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The app changed my order to vegan cheese which I did not want and also the pizza's topping were all loaded in the middle minimum sauce/topping and vegan cheese thar I didn't want
r,baker . 2023-06-04
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Although the order was delivered on time, I did not receive the ice cream that goes with the cookie dough. The ice cream was not even on the receipt.
Kay . 2023-05-28
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Given them the benefit of the doubt 3 times, all 3 times they got it wrong. First two were corrected without issue, last time they were rude, put the phone down on us and would not fix their mistake leaving my son without his food. Shame as their food is nice but customer service is abysmal.
Mrs . 2023-05-20
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I’m really disappointed with this Pizza hut. The pizza I ordered was undercooked and tasted really bad. I called and was lied to as I was told that they will come to deliver another one and asked that I return the first delivery, which I didn’t have a problem with. It would have been much better to be honest and refuse to do anything than lie about it and lose your integrity over pizza. Never ordering them again!!!
Dorcas Luyengi . 2023-05-13
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Very bad service they charge me extra topic but they not put pine apple or anything and not ans the phone when I come to the shop they said sorry we forgot give me 10 minutes
Pardeep Singh . 2023-05-07
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Was given the wrong sauce on my pizza but other than that it was normal
Demi . 2023-05-05
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Wrong pizza delivered and didn’t let me know the one I ordered was out of stock and then they lied saying they tried calling me which they never did. Really poor communication from customer service team. Won’t order there again.
Laita . 2023-04-15
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Phoned restaurant they didn’t speak very good English tried to take my order again several times , food flavour was good but food was cold , would I order again NO ! Not from this branch
Natasha . 2023-04-01
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I am absolutely disgusted with the service at this Pizza Hut. The first time we ordered they took the money but cancelled the order, then I ordered again and the food came cold, they missed 2 items and completely changed the sides. Never deliver from this place. Disgraceful
Jess Hardy . 2023-02-14
MORE AT Google
The pizza tastes great. This time it was the delivery - the driver couldn't find my address, therefore the food wasn't as warm as last time. They did call me once but didn't follow my directions so I waited on for another 15 minutes from the call.
Raluca . 2023-02-01
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Delivered and cold. Missing ice cream
Khadijat . 2023-01-27
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very kind, good customer service!
Ethan . 2023-01-20
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I have received good customer service from Omar , shop very clean and good customer service, will come back soon.
adrian ana . 2023-01-02
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You guys are really bad at delivery! Not the first time it happened. How can I order a medium pizza with garlic crust and you send me a square pizza?... Literally a dog bite! I'm not going to touch this But I am going to bring it back to you tomorrow, with my actual order!
Ardelian Vlad . 2022-12-10
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Pizza Hut in Broad Street Dagenham is one of the best Pizza Huts great service, food always hot and fresh.
Darren Carter . 2022-11-15
MORE AT Google
Ordered garlic bread but got wedges that I don’t like and the garlic bread was for my daughter, so she didn’t eat.
Niccole . 2022-11-10
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If only I could give 0 stars. Place is the worst run takeaway joint I've ever known, let alone a Pizza hut. They never turn anything offline so you place your order and receive a phone call 40 minutes later saying they don't have 3/4 of your order in stock. When you cancel it you have to go to customer services for a refund, who "investigate" and get lied to by the restaurant saying they sent your order (they also mark it as delivered on your order confirmation page). Had to go through my bank to get my money back from these fraudsters. Staff barely speak English and to make matters worse mumble on the phone and that's when they actually answer as they're notorious for not answering their phone. Will forever be going to the pizza Gogo around the corner who are miles better.
Tensa . 2022-11-08
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Delivery time is toooo bad i ordered at 9 clk but i had my food at 11 clk .in that time my orderd displayed at 9.45 its deliverd whats this my rating for everything is 0
Yazhini . 2022-10-16
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Lovely food and quick delivery thanks
Emma . 2022-09-20
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Poor food. cold pizza. very dry bread. not tasty. unable to get through to their phone. I think someone was cutting the phone deliberately. The line was just ringing and later cut off. DO NOT ORDER FROM THIS BRANCH. I will not relent untill I get my full money refunded. I will take this issue and complain to any lenght as I worked very hard to get the money spent.
tumi alade . 2022-09-01
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Missing food an it was unlocked an soggy
Lucy . 2022-09-01
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Showed up 30 mins late when tried calling the restaurant was getting no answer and cut off food showed up cold and nothing was said at the door and no apologies were given
Brendan . 2022-08-24
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I waited 2 hours for my food and rude people working there
Jack . 2022-07-29
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I did not get my drink I had ordered
Ryan . 2022-07-23
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I received my pizzas and all 3 were burnt
Lee . 2022-07-10
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Food was 30 mins late and items missing what was delivered was very nice
Michael . 2022-07-01
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Not possible to give zero stars otherwise I would have. Second time I've ordered from this place and second time they've managed to screw up the most simplest of orders. Absolutely useless - DO NOT order from this branch. Can't even call them because the number is either disconnected or hasn't been updated.
Vishal Lodhia . 2022-06-19
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Ordered Pizza through Uber Eats and was directed to Broad Street Pizza Hut. Wrong Pizza's delivered, no sides and after waiting 20 minutes for the staff to answer the phone, I explained what had happened and the guy was quick to dismiss me and tell me to ring uber eats. I told them that uber eats told me to call the branch, and the staff member said, and I quote, "What do you want me to do?" So, as you can imagine, the conversation escalated and the pig put the phone down on me. DO NOT ORDER FROM HERE!
Matthew Crane . 2022-05-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Didn't like it here.Seats were very hard and uncomfortable. A fly was with us the whole time.No food.Cold.