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3.6

Based on 94 opinions finded in 2 websites

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Nº 578 in 841 in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

comment_iconOpinions

Waited 2 1/2 hours for the pizza to never come

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Szymon . 2025-03-29

MORE AT Just Eat

Do not , order from this shop don’t pay drivers delivery fee ! But charge customers

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Christopher Murray . 2025-03-23

MORE AT Google

Ordered no salad, meal was covered in it, really disappointing

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Jordan . 2025-03-22

MORE AT Just Eat

order never arrived and no response from the restaurant. Zero stars but it seems that's not an option

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David . 2025-03-06

MORE AT Just Eat

today we went to pick up a pizza and the box was not sealed properly, it literally slid out of the bottom while we were still holding the box right in front of the window of the shop. Guy inside refused to make us a new one, said we must have dropped it and that he didn't see it happen. Instead told us to contact pizza hut and get a refund in 3 days. It's funny that on the website it says that the shop you bought it from is how you are meant to resolve issues. didn't even want a refund we just wanted our dinner, really disappointed, have been a regular of this shop for a year now and won't be coming back if this is how their service is now. 9 months ago I left a good review for above and beyond service but it's obviously no longer the same team inside. Any other shop locally would've made us a new one no questions asked. Avoid.

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Mae Amelia Gray . 2025-02-20

MORE AT Google

The main guy who works here actually listens to customer and he’s more than happy to go the extra mile! This is why this pizzahut beats other franchises hands down! Thank you very much for your efforts on good food and service. This is why i keep returning :-) hopefully your standards will never change sir

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Rustam Saddiq . 2025-02-10

MORE AT Google

Just had pizza delivery was delicious and great quick service

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skye Duncan . 2025-01-19

MORE AT Google

Pizza wasn’t nice at all and ended in the bin

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Khadijat . 2024-12-02

MORE AT Just Eat

We ordered via just eat, Pizza was not cooked, the pizza base was still doughy, the toppings we just almost flashed grilled in the oven, we had to put in the oven, also very little flavour. I am half Italian and this has to be the worst Pizza ever, I only went with the order as my husband wanted a Pizza, 🫣

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MD DS . 2024-11-23

MORE AT Google

this has to be the worst Pizza ever, I wondered why so early espeacialy on a Saturday evening - the dough was undercooked we had to cook in the oven as even the topping was not even cooked through, will never be back!

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Mark . 2024-11-23

MORE AT Just Eat

Cristy and Fiona (I'm not good with the names) made me the best pizza I ever had. Definitely coming back ❤️

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Adrian Dziuba . 2024-10-06

MORE AT Google

Food was burnt. Fries had spice all over them and we're inedible. Delivery was quick and friendly though.

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Jennifer . 2024-09-05

MORE AT Just Eat

Been getting from here for a while, won't be again. Customer service absolutely awful. Select large pizza on £10 any size deal. Go to change crust and it changes it to medium. Terrible app design. Phoned up and of course they spout the utter nonesense of "nothing they can do" which is complete lie. As if they cant do anything without corporate approval. Also once went in for the lunch deal, only for the guy to say "we dont have the stuff for it". What you ran out of dough? Utter nonesense. Manager here should be sacked.

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Bucephalus Napoleon . 2024-08-11

MORE AT Google

This is so pathetic online time shows at 11 PM and we reached at 10:40 PM and main door was closed and no one was at counter called many times no one answered and knocked the door. And they call Pizza Hut is brand. Whilst Dominos never loose the customer at 10:59 PM. This should be rectified. And should change the staff.

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Seema Bhatia . 2024-07-17

MORE AT Google

Pizzas always ready in time and always exactly as ordered. Staff are helpful 🍕🍕🍕

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matthew downs . 2024-06-25

MORE AT Google

Great service from the counter team when I called and driver was so nice

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James Robertson . 2024-06-18

MORE AT Google

Service was really good girl who served me was great and helpful and answered all my questions took a good bit of effort to get in the front door as it’s broken

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Jimmyjoe1159 . 2024-06-18

MORE AT Google

Friendly service and a perfect pepperoni pizza for Friday lunch

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Iain Firth . 2024-06-14

MORE AT Google

I have visited this tale away many times and have never been disappointed. Not only is the food always fresh and made exactly as ordered but the staff are always welcoming and friendly and even remember who you are every time you visit which is remarkable given how many people they encounter a day. The shop is always immaculate and there is never a thing out of place. If there were more than 5 stars I’d give it!

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Amy Smith . 2024-06-07

MORE AT Google

Great service as usual! Staff fantastic.

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Ducklett Squad . 2024-06-07

MORE AT Google

Pizza tasted weird and wedges weren’t cooked properly all went in bin

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Kirsty . 2024-05-28

MORE AT Just Eat

Fast to order, friendly staff and ready on arrival cookie bonus nice surprise

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The bright lemon . 2024-05-22

MORE AT Google

best pizza hut ever and always delivers so fast!

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Connor Galloway . 2024-05-21

MORE AT Google

Great staff, very helpful and friendly!

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Kellyann Goodwin . 2024-05-21

MORE AT Google

Absoluty brilliant would recomend

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Aiden Law . 2024-05-16

MORE AT Google

Brilliant place would definitely recommend here better than the dominos next door, 10/10 for me

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Lewis Cuthbertson . 2024-05-15

MORE AT Google

Always reliable, know exactly what you're going to get. Polite staff too.

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joe curran . 2024-05-10

MORE AT Google

Amazing stuff always helper me with my large pan pizza with less cheese and more sauce great atmosphere and a good laugh with a stuff. Pizza always tastes amazing and warm

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Ada Rozum . 2024-04-26

MORE AT Google

Amazing food and I will 100% get again

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John . 2024-03-09

MORE AT Just Eat

Good service wil just order via Pizza Hut next time tho direct delivery charges from just eat for Pizza Hut is too expensive

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Cheryk . 2024-01-03

MORE AT Just Eat

Staff are always very friendly and helpful food is always hot when I get it

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Fiona Glover . 2023-12-04

MORE AT Google

Asked for franks red hot and ranch that they could have easily put in a container for me. They didn’t they told me they didn’t have it which I know isn’t true because there is a whole pizza with ranch and franks red hot

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J N . 2023-08-19

MORE AT Google

Pretty bad experience overall. Pizza was cold not cut properly and customer service was very poor

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Kyle Watson . 2023-08-12

MORE AT Google

Convenient parking, plenty of seating, the great attentive staff, when I messed up my order they still stepped in and sorted it. Perfect evening for me and kids.

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Saj Sabri . 2023-08-12

MORE AT Google

I ordered 3 pizzas and some wedges yesterday for my sons birthday. I forgot to put that I wanted it delivered at 5pm so called up to set that in order which was sorted straight away. Order arrived at 4.55pm. The pizza was really hot and it was cooked perfectly.

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David Thomas . 2023-05-10

MORE AT Google

An hour and a half so far and no delivery, no answer on phone. Absolute joke!

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Robert Bruce . 2022-05-21

MORE AT Google

Still waiting on a pizza has took over 1 hour, guy on the phone wasn’t nice at all very dissapointed with the service probably won’t be ordering again

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Natasha Dickie . 2021-11-30

MORE AT Google

Was unhappy with the pizzas so they sent out other ones really quickly. Amazing service.

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John Mcg . 2021-09-16

MORE AT Google

Absolute joke, used the online service ordered at 5.10pm for a delivery at 6.45pm. No pizza arrived waited a good 45mins before calling them, was told it was delivered... !! After a brief explanation and the fact that I have CCTV to confirm no pizza arrived. Explanation changed to ahh the driver didn't deliver it... told them I want a fresh order they said it will arrive within the next 30 mins..... Guess what!!! No pizza...... 👎 shower of CU☆TS.... !!!! Avoid ... Happy to take your cash..!

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iain Thomson . 2021-08-27

MORE AT Google

Thought i,d ordered online but my transaction didnt go through , my order was taken quickly , staff very friendly and helpful and didn't have to wait long

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Fe Me . 2021-05-31

MORE AT Google

I ordered 3 pizzas and some wedges yesterday for my sons birthday. I forgot to put that I wanted it delivered at 5pm so called up to set that in order which was sorted straight away. Order arrived at 4.55pm. The pizza was really hot and it was cooked perfectly. Doing well during this lockdown guys 👏

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Claire T . 2020-04-16

MORE AT Google

Pizza take your money and dont process order then make it difficult to contact them without you giving them life story thieving #unts

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Tom Bryceland . 2020-04-04

MORE AT Google

ordered food a few hours ago for there opening time and got an estimated time of 12:15 and it is now 2:15 ( 2 hours late!!!!) and we haven’t received a email since we placed the order. We have tried phoning numerous times but just kept ringing out, so far me and my family have sat waiting patiently but are seriously outraged with there service they have provided, I surely know we will never order from this Pizza Hut again as this is an appalling way to treat paying customers

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Gillian Cassidy . 2020-01-29

MORE AT Google

Been waiting almost an hour and a half for 1 pizza and 2 garlic bread shop says its open even tried calling but no answer i understand its new years day but you should put your shop as being closed

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XScottishReaper OFFICIAL . 2020-01-01

MORE AT Google

RUBBISH service!! Delivery hut is ran by total ammatuers who don't have a clue. Delivery fails to turn u on time (45 minutes late) Hut doesn't answer phones then when they do you get all sorts of excuses and not even an apology!! AVOID PLENTY MORE OPTIONS

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Si Sc . 2019-10-27

MORE AT Google

2hrs for delivery so had to collect

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Lee Waldron . 2019-05-27

MORE AT Google

50 minutes wait for a pizza after all the driver told me he didn't see my house number and my delivery instruction.

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RAP Xinox . 2019-04-06

MORE AT Google

Whatever you do dont order a delivery from Pizza Hut in Gateside Street Hamilton - 3rd time Ive had hassle with them turned up after 45 mins (at least it turned up this time) - was stone cold - 2nd time Ive paid online upfront and no doubt will take another 30 days and 5 phone calls and 3 emails to get the refund - seriously the place is a joke - if your happy to wait hours for a pizza or dont mind it even showing this is the place to go - seriously its getting worse in the last few months - used to be my fav delivery place - but after 3 times of extremwly poor servie and poor food will certainly never be back

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Carolanne Nichol . 2018-12-14

MORE AT Google

Waited well over the hour for pizza, arrived cold with the toppings stuck to the top of the box. Basically had bread & a dip to eat expensive bread at £17. Phoned no answer just a continued ring out. When eventually answered told power cut in area. ..??? Power cut sticks the topping to the lid of the box?. Obviously nothing to do with the way delivery has been handled, least take some responsibility for that one come on!!!!!

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Fiona Macpherson . 2018-09-10

MORE AT Google

It's Pizza hut nothing special.

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Usmane Saleem . 2018-08-09

MORE AT Google

Ordered a pizza at 7pm on a THURSDAY.. Was told 45 mins until arrival. Got a call at 8pm saying it's gonna be another hour till arrival... Called them at 9pm and told its just out the oven be with you in 15 mins.... 9:30 still no pizza... Rung back to say forget and just give me a refund to be told i have to ring customer services, who are closed until the morning to get my money back... Never again!!!! Would give minus stars if could

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Daniel M Lyons . 2018-03-29

MORE AT Google

Couldn't fault the service. 2 pizzas ordered,2 perfect pizzas supplied and within time quoted

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Tanwir Mundh . 2018-01-26

MORE AT Google

They are really quick in here and always have a great collection offer on. The pizza is Pizza Hut standard so if you like that you'll like here!

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Daniel Arthur Gallagher . 2017-08-08

MORE AT Google

Love pizza hut but terrible service won't be back

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Ramzi Asaad . 2016-06-13

MORE AT Google

Eating i PH it hit or miss...no takraway"

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Mary Oneill . 2013-02-16

MORE AT Google

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