Pizza Hut Delivery in Derby

Let people pay cash. Not all people have a card on them at all times

Disappointed with my recent order from this Pizza Hut. The large pizza was decent, but the medium one was beyond bad—no flavour, dry, and just unpleasant to eat. It was as if they made it in a rush without any care. If you’re expecting good quality pizza, avoid this place.

Poor support from the app and no answer from the take away. Over an hour for 1 pizza

Pizzas are very good and service is efficient.

I did not receive the correct order.

I have ordered twice and didn't get my order. my address is clearly written down

DO NOT COME HERE!! Genuienly the worst pizza hut i have ever been to, the service is disgusting and forget about ordering food as what you will receive will be completely different from what you want. I ordered cheese garlic strips to be then met with the most inedible, ROCK SOLID peice of what seems to be naan bread with no cheese, called up and explained this to the clueless cashier who was constantly talking over me before i could explain what was wrong and they agreed to make and send another to then send me the SAME THING just layered with cheddar cheese making it completely INEDIBLE AGAIN, it won’t let me leave any photos but If i could give 0 stars i would .

Told me my pizza has been delivered, still looking for it, better chance of Santa Claus pickling up the phone. Want a full refund ASAP worst customer service. …. Just picked up driver in the area, food is well cold! I get it’s New Year’s Eve but don’t tell me it delivered 45min after it was actually delivered. I expect better service 🤬 Happy New Year 🥳

Best pizzas in Derby so fresh. Thank you

Made a total mess of our order. Rude staff lack of communication extremely disappointed Avoid avoid avoid Such a shame

Food is good at times when it is not rushed, service is absolutely atrocious I have been before (not on this occasion) and the person at the till didn’t even know how to place an order and I had to do it online (gave them the benefit of the doubt) and as my regular Osmanston road one wasn’t open I thought I’d pay them a visit instead. The service I received was appalling I had to shout over the counter to get attended to (as they were just staring at me before) and when I asked how long since the estimate had already been passed I was walked away from… I asked twice and both times met with 5 minutes (had already been when I asked again) all in all the food was nice could’ve been a bit less airy but that’s all the good I’ve got to say about this branch. Management needs to seriously give their head a wobble.

2hr late and when challenged manager hung up

Awful service - no confirmation of delivery time or answering calls when ringing to check where delivery was. Do not order from here.

Absolutely terrible delivery service. Our pizza arrived cold and much later than expected. We tried calling the branch multiple times to find out what was going on, but they never bothered to pick up the phone. Completely unprofessional and shows a total lack of respect for their customers. If you're looking for hot, timely food, or even just a place that answers their phone, avoid this Pizza Hut branch like the plague. Don't waste your time or money here – it's just not worth it.

Very good when good not eatable when bad it’s hit a miss depending who’s working only do collection as delivery is shocking building also looks so run down it’s off putting looks dirty from the outside

Pizza was soggy and not properly cut. The chicken was bland and soggy

Worst pizza hut... Staff is not cooperative

It was late, I tried to call no answer then when it eventually arrived it was cold

Pizza Hut is by far my favourite place to eat pizza everytime I want a pizza takeout I order Pizza Hut but tonight was by far the worst experience of my life. The Pizza was burnt to near cremation completely ruining what is usually a very tasty pizza… It was that bad I’d have preferred a frozen pizza tonight!!!! Don’t go to this place to order pizza as they let the rest of the places down massively!!!!

arrived 30 minutes early. 🍕s were lovely but wish they would read and take note when asking not to put olives on 1 of them.

Lovely pizza and chicken wings, arrived earlier than expected. :)

Was very disappointed when receiving the box of sides that is only just over half full. If that that.

Nice food at good prices for collection. Will go back

Wrong items sent. The garlic tear and share was just the basic garlic bread which cost £3 less.

had to throw away after a couple of slices, just swimming in grease, base was like fried bread

Delicious pizza ordered today . Loved it and the wings wow

Very impressed with the service I got. Pizza was very nicely cooked and presented. Very friendly staff. I will definitely recommend it.

40 minutes for a frozen pizza and I was the only customer lol

This used to be a great pizza hut but unfortunately its letting the brand down. Our pizzas were dripping in grease and not appetising at all. This happened to us before and we stopped ordering. We thought we would try it again to see if it was a one off but unfortunately not.

The pizza was smelling and tasting badly as the ingredients who knows from how many weeks were expired !🤮 Of course went all in the bin straight away .

Although I have given the star ratings that I have, I still have a problem with the fact that policy still dictates even after the COVID-19 pandemic is now over that drivers are not allowed into blocks of flats. I don’t see the point in making customers fill out additional delivery notes when clearly, delivery drivers although they may, or may not, read them, they still insist that company policy does not allow them to follow instruction. Please, Pizza Hut, tell me why we as customers are wasting our time?

Really disappointed with the food, Added extras to one Pizza that were never added, ordered cheesy Garlic bread and it came plain. Pepperoni Pizza gone in the bin as it was indelible due to the sheer amount of grease just dripping off it. Disgusting.

what can I review, the time I was waiting for nothing as they didn't even show up...

I love the meal and it was tasty. I would only recommend more soft cheese for the wedges.it was kinda dry even though the wedges were a bit warm

The reason I gave one out of five for quality is because I didn’t actually enjoy the food I had. I have never had the melts before and therefore, it was my first time. Anyway, I will be ordering from Pizza Hut again since I do enjoy their pizzas. Anyway, thanks again Pizza Hut.

I did not get ice cream with my cookie dough

Communication issues using the English language but eventually got there Food was good.

Don’t except cash so never ate from there!

Really really nice food. Delivered hot and on time. Relatively small portion size for the melt but good value non the less!

Driver failed to deliver food, spoke to lady on phone about refund. Said I would be issued refund I gave it a few days for refund to come through but nothing. Contacted JustEat customer support but since they only issue refunds within 24hrs of service they can't help. so won't be getting money back. terrible service all round.

Food Was Very Good 👍 Vinod Was Amazing 👏 Try it out for yourself

WORST CUSTOMER SERVICE EXTREMELY RUDE. DON’T ORDER FROM HERE. ORDER FROM THE OTHER BRANCHES IN THE CITY

Horrible service, ordered through justeat, claims to not have access to my number to make delivery even though they sent me a message to call them. I called but customer rep claims that I didn’t and that she was closing.

Dropped a star but this was because we ordered through Deliveroo and he went elsewhere first. Food was very tasty, tried the new pizza wraps. Would buy again

I asked for no garlic crust but it was covered in the garlic stuff. Ruined my pizza

Arrived cold as the driver turned up b4 the allocated time

Very friendly, and always on time and taste brilliant

Rubbish delivery service. Took an hour to get pizzas delivered. Food was sitting at the shop for at least 20 mins before it went out. Go to Dominoes instead.

The food wasnt hot when opened, garlic crust seemed to be on wrong pizza

Just wish the sauce had been delivered too. Much more expensive than ordering straight to the shop sadly

Had chicken sizzler pizza. NOT GOOD. Pizza base was so greasy. Person making my pizza was on her phone whilst preparing my order and not concentrating on doing a good job. I do not recommend.

Messed up the order had to wait another 13 minutes of my time for her to fix her mistake.

Tastes way better than Dominoes and good value.

First pizzaRong pizza second pizaa was same but have chicken , i use all time this company buth this brunch is not in good standard Management needs take action asp

Excellent customer service and delivery prompt

First time ordering at Pizza Hut better than dominos will be ordering again thanks for the service

Ordered a pizza garlic bread and 2 tubs of ice cream but they only deliverd 1 tub and it was different to the ones I ordered

Consistently excellent quality service, pizza and wonderful staff to interact with. Every pizza I've ordered has been perfect! If you've had multiple bad experiences ordering food in the past and you just want it done right, these guys are the dons. 👌

The only thing I would say is that the sources are impossibly difficult to open if you’re dexterity is impaired. Please Pizza Hut, change your supplier and give us easier cartons to open. I have arthritis in my hands and am wary about using a sharp object to pierce the cartons.

They missed off half the order and had to redeliver the rest 30 mins later.

Beyond meat pan pizza was the best pizza I've had in years. £9.99 collection deal. Ready on time. Staff working at the time were very friendly

I was disappointed by the delivery guy because he left the food outside on the pavement and only after he was already in the car he decided to call me and let me know that he arrived with my food.

ABSOLUTELY DISGUSTING SERVICE!!!!!! I ordered my pizza at 7.20pm and after two phone calls it finally arrived at 10pm! When I first phoned up to ask why my food had not been delivered, the woman on the phone tried to blame the Let's Eat app, and said 'you want your food or not? I will NEVER order from them again!

Honestly food wise, go somewhere else

Sub-par pizza for the ridiculous price.

They delivered a ‘box of rotten slime’ instead of a mixed leaf salad…. Totally disgusting

I ordered Mac N Cheese, however Manager sent the wrong food entirely to that order, sending real chicken nuggets when I am vegetarian, and did not contact myself prior to delivery. She did apologise however did not take responsibility for the error.

My order was accepted at 5.27, its not 7.12 and still no food. When I called I was told my order could not be located and to wait 5 more mins, if the food still wasn't here, to call back.. I waited more than 5 mins and haven't been able to get through to them on the phone since... not the best service.. funny thing is, I'm not able to get out as I am disabled but the restaurant is literally round the corner... unhappy is and understatement.

The only vegan thing on the menu is potato wedges. Despite a big poster in the window advertising meat free😞

Wonderful to visit and excellent customer service I love it

Ordered food before 8pm & currently still waiting on my drink that was missed off and still waiting for it now! As I was told they would get some driver on it. Poor customer service.

Food came on time but stone cold. The most bizarre veggie pizza I’ve ever had. Not tasty. Won’t be ordering again.

The food came cold and I have complained about this but no one has got back to me. I’m very disappointed and I had multiple phone calls asking where the guy was supposed to deliver too

Greta value , arrived early , hot and tasty

Great food , great service and friendly staff of Uttoxeter New Rd pizzahut . Thanks for great service

Very rude and an angry aggressive delivery man.

Ordered pizza at 7:30pm, 9pm now still now blooming pizza. Rang up 3 times keep saying 5-10 mins. Rang up again then said oh they delivered it next door, however no one lives next door. Now they said they are making a fresh pizza and will send it out. How long does it take to make a pizza and deliver it we are only 10mins away. Disgusting delivery place. If I could give minus stars I would. 😡😡😡

Arrived on time and food was good but the dip i ordered and paid for wasn't included, however human errors do happen so not the end of the world. overall, decent food.

The staff loved the pizzas. Will order again

Cold and tasteless. Never going to order again

Employee and manager were so rude. And the driver delivered the pizza with the seal on the box torn... how do I know he didn’t do anything to the pizza. He was clearly not aware of delivery instructions which clearly stated delivery at door please not the gate... when I confronted the driver he said that the gate is technically a door.. he clearly needs a dictionary. Don’t employ people who don’t understand simple concepts. This was the ‘Pizza Hut delivery’ on rowdich in derby... don’t waste your money their.

The person picking up the phone was very rude and dismissed my concerns. They were also verbally abusive towards me. This kind of service is unaaceptable.

Always forgetting stuff with orders but happy to sort it out 😊

We had a lovely pizza delivered tonight, arrived on time, tasted great and the lady delivering was friendly and professional!👍 thanks again

Have No Respect for Employees. Used to work here. And contributed alot. Favouritism. Discrimination. Kept asking me to drop off Other employees for money. But refused as I'm not a Taxi and then booked a day off on mums birthday and had it confirmed by the manager. But suddenly changed his mind a day before which resulted In me leaving them.

Well mannered and polite and wonderful service

Really helpful stuff, very polite as well :) My housemate and I order from the store instead of doing delivery but there is no pressure to know exactly what you want, they can help or give you time, whichever one you need. There are quite a few options to choose from and you can always make your own. What I really like about Pizza Hut is the fact that they are not shy with their ingredients, they put enough on for everyone. I highly recommend!

Food always good but sometimes takes a little longer to deliver than stated. Abewildering set of offers to work thru to find the right one for you, and generally a bit expensive

Our pizza hut (delivery) in burton burnt down a few years ago and the restaurant closed years ago. They never replaced it so if we want pizza hut we have to go to derby now. The pizzas are always hot when we collect them. Love the garlic sprinkles they put on top of the pizza. Staff are polite

Always ordered my pizza from here, always get an immediate email confirming the order, I didnt get one today so ordered it again, when the first order arrived I rung to cancel the second order & was told they couldnt give me a refund

Its good yh. Looking for decent pizza and its here.

It's Pizza Hut. If you like pizza, this is kind of an obvious one.

Super, miła obsługa i bardzo smaczna pizza.

It has gone downhill pizza dry not many toppings over cooked

Great servic hot pizza delivery, pizza so teasty😘

Wery nice service, lovlley pizza

Nice place, always best when the pizza is made in house and fresh. Can't beat it.

Good food quality and not so expensive especially if you take away instead of delivery

great pizza and good discount prizes.

Ordered for delivery to nearby hotel late last night, food arrived very hot and it was all very nice. Superb service after ordering on line. Very happy