Based on 176 opinions finded in 2 websites
Based on 176 opinions finded in 2 websites
Opinions
arrived 30 minutes early. 🍕s were lovely but wish they would read and take note when asking not to put olives on 1 of them.
elaine . 2024-08-02
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Lovely pizza and chicken wings, arrived earlier than expected. :)
Aislinn . 2024-07-05
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Was very disappointed when receiving the box of sides that is only just over half full. If that that.
Aleksandrs Seidovs . 2024-06-20
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Nice food at good prices for collection. Will go back
Adam Meredith . 2024-06-05
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Wrong items sent. The garlic tear and share was just the basic garlic bread which cost £3 less.
Joe . 2024-05-24
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had to throw away after a couple of slices, just swimming in grease, base was like fried bread
Chris . 2024-05-05
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Delicious pizza ordered today . Loved it and the wings wow
Faridah Musiimire . 2024-04-22
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Very impressed with the service I got. Pizza was very nicely cooked and presented. Very friendly staff. I will definitely recommend it.
Khurrum . 2024-04-20
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40 minutes for a frozen pizza and I was the only customer lol
BlackieHunter ! . 2024-04-07
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This used to be a great pizza hut but unfortunately its letting the brand down. Our pizzas were dripping in grease and not appetising at all. This happened to us before and we stopped ordering. We thought we would try it again to see if it was a one off but unfortunately not.
Julie Brocklehurst . 2024-03-16
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The pizza was smelling and tasting badly as the ingredients who knows from how many weeks were expired !🤮 Of course went all in the bin straight away .
ΒΑΣΙΛΙΚΗ ΠΡΩΤΟΠΑΠΑ . 2024-01-15
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Although I have given the star ratings that I have, I still have a problem with the fact that policy still dictates even after the COVID-19 pandemic is now over that drivers are not allowed into blocks of flats. I don’t see the point in making customers fill out additional delivery notes when clearly, delivery drivers although they may, or may not, read them, they still insist that company policy does not allow them to follow instruction. Please, Pizza Hut, tell me why we as customers are wasting our time?
Kulvinder . 2024-01-09
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Really disappointed with the food, Added extras to one Pizza that were never added, ordered cheesy Garlic bread and it came plain. Pepperoni Pizza gone in the bin as it was indelible due to the sheer amount of grease just dripping off it. Disgusting.
Jade . 2023-12-29
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what can I review, the time I was waiting for nothing as they didn't even show up...
Mihai . 2023-12-21
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I love the meal and it was tasty. I would only recommend more soft cheese for the wedges.it was kinda dry even though the wedges were a bit warm
Yusuf . 2023-12-21
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The reason I gave one out of five for quality is because I didn’t actually enjoy the food I had. I have never had the melts before and therefore, it was my first time. Anyway, I will be ordering from Pizza Hut again since I do enjoy their pizzas. Anyway, thanks again Pizza Hut.
Kulvinder . 2023-11-24
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I did not get ice cream with my cookie dough
ahmed . 2023-10-29
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Communication issues using the English language but eventually got there Food was good.
Katie Fox . 2023-09-23
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Don’t except cash so never ate from there!
K . 2023-09-22
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Really really nice food. Delivered hot and on time. Relatively small portion size for the melt but good value non the less!
Ben . 2023-08-02
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Driver failed to deliver food, spoke to lady on phone about refund. Said I would be issued refund I gave it a few days for refund to come through but nothing. Contacted JustEat customer support but since they only issue refunds within 24hrs of service they can't help. so won't be getting money back. terrible service all round.
Houseshare . 2023-07-12
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Food Was Very Good 👍 Vinod Was Amazing 👏 Try it out for yourself
Amz Ali . 2023-06-04
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WORST CUSTOMER SERVICE EXTREMELY RUDE. DON’T ORDER FROM HERE. ORDER FROM THE OTHER BRANCHES IN THE CITY
Shania Fullerton . 2023-04-30
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Horrible service, ordered through justeat, claims to not have access to my number to make delivery even though they sent me a message to call them. I called but customer rep claims that I didn’t and that she was closing.
Zeudi . 2023-04-28
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Dropped a star but this was because we ordered through Deliveroo and he went elsewhere first. Food was very tasty, tried the new pizza wraps. Would buy again
Pepper Onigiri . 2023-03-25
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I asked for no garlic crust but it was covered in the garlic stuff. Ruined my pizza
Ryan . 2023-03-11
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Had a nice hot spicy pizza served by a lovely helpful young lady would recommend 👌
Mick Murphy . 2023-03-02
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Arrived cold as the driver turned up b4 the allocated time
Nik . 2023-02-24
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Rubbish delivery service. Took an hour to get pizzas delivered. Food was sitting at the shop for at least 20 mins before it went out. Go to Dominoes instead.
Aamir Mehmood . 2023-01-17
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Very friendly, and always on time and taste brilliant
Azad Macael . 2023-01-17
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The food wasnt hot when opened, garlic crust seemed to be on wrong pizza
Lee . 2023-01-15
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Just wish the sauce had been delivered too. Much more expensive than ordering straight to the shop sadly
Michelle . 2022-12-31
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Had chicken sizzler pizza. NOT GOOD. Pizza base was so greasy. Person making my pizza was on her phone whilst preparing my order and not concentrating on doing a good job. I do not recommend.
J S . 2022-12-19
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Messed up the order had to wait another 13 minutes of my time for her to fix her mistake.
superfaz32 . 2022-12-09
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Tastes way better than Dominoes and good value.
Major Gill . 2022-11-21
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First pizzaRong pizza second pizaa was same but have chicken , i use all time this company buth this brunch is not in good standard Management needs take action asp
Florentin-daniel . 2022-11-10
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Excellent customer service and delivery prompt
Catherine . 2022-08-27
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First time ordering at Pizza Hut better than dominos will be ordering again thanks for the service
Clive Smith . 2022-08-14
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Ordered a pizza garlic bread and 2 tubs of ice cream but they only deliverd 1 tub and it was different to the ones I ordered
Alex Johns . 2022-07-18
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Consistently excellent quality service, pizza and wonderful staff to interact with. Every pizza I've ordered has been perfect! If you've had multiple bad experiences ordering food in the past and you just want it done right, these guys are the dons. 👌
Stew The Brew . 2022-06-08
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The only thing I would say is that the sources are impossibly difficult to open if you’re dexterity is impaired. Please Pizza Hut, change your supplier and give us easier cartons to open. I have arthritis in my hands and am wary about using a sharp object to pierce the cartons.
Kulvinder . 2022-05-19
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They missed off half the order and had to redeliver the rest 30 mins later.
Nathan . 2022-05-08
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Beyond meat pan pizza was the best pizza I've had in years. £9.99 collection deal. Ready on time. Staff working at the time were very friendly
Sarah Horsburgh . 2022-04-26
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I was disappointed by the delivery guy because he left the food outside on the pavement and only after he was already in the car he decided to call me and let me know that he arrived with my food.
Alin . 2022-04-15
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ABSOLUTELY DISGUSTING SERVICE!!!!!! I ordered my pizza at 7.20pm and after two phone calls it finally arrived at 10pm! When I first phoned up to ask why my food had not been delivered, the woman on the phone tried to blame the Let's Eat app, and said 'you want your food or not? I will NEVER order from them again!
Elizabeth . 2022-04-04
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Honestly food wise, go somewhere else
Lucas . 2022-03-29
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Sub-par pizza for the ridiculous price.
Laura . 2021-12-06
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They delivered a ‘box of rotten slime’ instead of a mixed leaf salad…. Totally disgusting
simon . 2021-12-04
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I ordered Mac N Cheese, however Manager sent the wrong food entirely to that order, sending real chicken nuggets when I am vegetarian, and did not contact myself prior to delivery. She did apologise however did not take responsibility for the error.
Yas . 2021-11-05
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My order was accepted at 5.27, its not 7.12 and still no food. When I called I was told my order could not be located and to wait 5 more mins, if the food still wasn't here, to call back.. I waited more than 5 mins and haven't been able to get through to them on the phone since... not the best service.. funny thing is, I'm not able to get out as I am disabled but the restaurant is literally round the corner... unhappy is and understatement.
scott . 2021-10-28
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The only vegan thing on the menu is potato wedges. Despite a big poster in the window advertising meat free😞
Deborah Rawlins . 2021-10-16
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Wonderful to visit and excellent customer service I love it
Adam FAHL . 2021-07-30
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Ordered food before 8pm & currently still waiting on my drink that was missed off and still waiting for it now! As I was told they would get some driver on it. Poor customer service.
Lydia . 2021-07-11
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Food came on time but stone cold. The most bizarre veggie pizza I’ve ever had. Not tasty. Won’t be ordering again.
Aneesa . 2021-06-29
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The food came cold and I have complained about this but no one has got back to me. I’m very disappointed and I had multiple phone calls asking where the guy was supposed to deliver too
paige . 2021-06-19
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Greta value , arrived early , hot and tasty
Adrian . 2021-06-12
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Great food , great service and friendly staff of Uttoxeter New Rd pizzahut . Thanks for great service
Raj Kaur . 2021-03-11
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Very rude and an angry aggressive delivery man.
Rebecca . 2021-02-12
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Ordered pizza at 7:30pm, 9pm now still now blooming pizza. Rang up 3 times keep saying 5-10 mins. Rang up again then said oh they delivered it next door, however no one lives next door. Now they said they are making a fresh pizza and will send it out. How long does it take to make a pizza and deliver it we are only 10mins away. Disgusting delivery place. If I could give minus stars I would. 😡😡😡
Shreeia Kaur . 2021-02-11
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Arrived on time and food was good but the dip i ordered and paid for wasn't included, however human errors do happen so not the end of the world. overall, decent food.
Emily . 2021-01-16
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The staff loved the pizzas. Will order again
Kevin . 2020-10-13
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Cold and tasteless. Never going to order again
TaSnim . 2020-10-08
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Employee and manager were so rude. And the driver delivered the pizza with the seal on the box torn... how do I know he didn’t do anything to the pizza. He was clearly not aware of delivery instructions which clearly stated delivery at door please not the gate... when I confronted the driver he said that the gate is technically a door.. he clearly needs a dictionary. Don’t employ people who don’t understand simple concepts. This was the ‘Pizza Hut delivery’ on rowdich in derby... don’t waste your money their.
sabrina . 2020-09-10
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The person picking up the phone was very rude and dismissed my concerns. They were also verbally abusive towards me. This kind of service is unaaceptable.
Maryam Ahmad . 2020-08-07
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Always forgetting stuff with orders but happy to sort it out 😊
Trisha Mould . 2020-06-06
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We had a lovely pizza delivered tonight, arrived on time, tasted great and the lady delivering was friendly and professional!👍 thanks again
Paul stone . 2020-04-29
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Well mannered and polite and wonderful service
ellen king . 2020-03-07
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Have No Respect for Employees. Used to work here. And contributed alot. Favouritism. Discrimination. Kept asking me to drop off Other employees for money. But refused as I'm not a Taxi and then booked a day off on mums birthday and had it confirmed by the manager. But suddenly changed his mind a day before which resulted In me leaving them.
Israr A . 2020-03-07
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Really helpful stuff, very polite as well :) My housemate and I order from the store instead of doing delivery but there is no pressure to know exactly what you want, they can help or give you time, whichever one you need. There are quite a few options to choose from and you can always make your own. What I really like about Pizza Hut is the fact that they are not shy with their ingredients, they put enough on for everyone. I highly recommend!
Afrodite Kypri . 2020-02-15
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Food always good but sometimes takes a little longer to deliver than stated. Abewildering set of offers to work thru to find the right one for you, and generally a bit expensive
Nicholas Durant . 2020-01-08
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Our pizza hut (delivery) in burton burnt down a few years ago and the restaurant closed years ago. They never replaced it so if we want pizza hut we have to go to derby now. The pizzas are always hot when we collect them. Love the garlic sprinkles they put on top of the pizza. Staff are polite
Emma . 2020-01-02
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Always ordered my pizza from here, always get an immediate email confirming the order, I didnt get one today so ordered it again, when the first order arrived I rung to cancel the second order & was told they couldnt give me a refund
Lisa Lambert . 2019-12-27
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Its good yh. Looking for decent pizza and its here.
Suzanne Lee . 2019-11-07
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It's Pizza Hut. If you like pizza, this is kind of an obvious one.
NyleNugget . 2019-10-21
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Super, miła obsługa i bardzo smaczna pizza.
Erni . 2019-10-11
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It has gone downhill pizza dry not many toppings over cooked
sara . 2019-06-26
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Great servic hot pizza delivery, pizza so teasty😘
Kamila Pastuszka . 2019-04-24
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Wery nice service, lovlley pizza
Sebastian Jarzabek . 2019-04-23
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Nice place, always best when the pizza is made in house and fresh. Can't beat it.
Josh . 2019-04-21
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Good food quality and not so expensive especially if you take away instead of delivery
Hosam Hmeid . 2018-12-23
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great pizza and good discount prizes.
omi ohiosimuan . 2018-11-01
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Ordered for delivery to nearby hotel late last night, food arrived very hot and it was all very nice. Superb service after ordering on line. Very happy
Phil Denholm . 2018-10-24
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Regular Pizza Hut we use in Derby we go and collect and a large pizza cost's just £7.99 always get a great service food is good
Katherine Lilley . 2018-09-05
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Fast and friendly service, food was alright, not the best Pizza hut I have had tho
Tony K (AUT-Central) . 2018-08-15
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Very gresy food the staff was very rood so i complained NOT HAPPY AT ALL
Kieran Brentnall . 2018-06-09
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Thanks to everyone who has been a great way to improve the service and the environment in the UK and the fact that the new version of the best in quality and performance of the most popular and respective directors in the next generation of my favorite products and support for example of the world in perspective and professional services of PRO-ACTIVE 1ONE12121OÑE1 ADKNY SAAHIB-D NARWAL JR'S D-JAY DOMINEIQE VIJAYS ADK SAAB-DEAN JR'S RAAJPUTT. . FROM IT ENTITY NATURE OF INTENDING ON STREAM OF CONSCIOUSNESS AND RESERVATION SERVICE CENTER OF GOOD QUALITY AND RELIABILITY ACTIONS OF LIFELONG LEARNING AND DEVELOPMENT. 2002/2000-17/A.D ACTIVENESSIVETECTECH -1X1X1 1ONE1.A.D. PRO-ACTIVE 1ONE1 G+CLASS.A
ALLAH DITTA YOUSEF KHAAN NARWAAL RAAJPUTT . 2018-05-02
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Great pizzas. Friendly and helpfull staff
Jane Tomlinson . 2018-01-01
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Ordered pizza from them it was absolutely horrible and got delivered cold. When I called them to tell them the pizza is stone cold they told me they had just seen it made. Advised them why would I call them if the pizza was descent. Would never recommend and never use again. Not forgetting the staff member I dealt with was not polite.
Mpho Sipamla . 2017-10-17
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Fast and friendly service and great pizza
Keron Bailey (Kolussus) . 2017-10-01
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Ordered two large pizzas with garlic classic crust never got the garlic on it with no dip and was also 15 minutes late called back up and the person on the phone was no help what so ever told me he couldnt do nothing to rectify there mistake and said would I come and collect a new pizza,I'm never using pizza hut again the service is terrible
Daniel Rogers . 2017-09-01
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Always having my pizza ordered here, friendly staff with tasty pizza.
xi yuan Zhang . 2017-06-24
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Ordered pizza : expensive, slow delivery & pizza was cold.
Glynn van Heeswijk . 2017-05-20
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The staff were extremely in rude, also charged more than stated on the menu and delivered the wrong food
Shara Hutchinson . 2017-05-03
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Placed an online order for delivery. It arrived with items missing and cold. Rang the store, they said they would have the missing items to me as soon as possible... they never arrived. The pizza had no sauce at all and was warm at best. I expected much more from a Pizza Hut.
ASHLEY DRAPER . 2017-03-11
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Disgusting and shocking establishment ordered 3 pieces on line an 2 were ready which they gave me and said the other one would be 2 seconds then they started asking each other where the pizza was i was stood there for a good 10 mins with my other pizzss getting cold i asked them wats going on they said it wasnt made i asked how it cant be made when ordered at the same time n these pizzas are cold so u will have to remake these i had been waiting for nearly half n hr now and had enough 2 ppl that came in ordered whilst i was there got there order 1 woman had 3 pizzss n a collections were going out i asked for a refund she said 1sec went round the corner came bk with the pizza slammed it on top with my receipt and said we dont do refunds i cant believe i got home n they had given me the first two pieces bk not made fresh ones as you can imagine they were freezing they looked awful worst pizza in my life what the hell is going on don't do refunds i hadn't even left the shop the staff are so rude 2 asain girls 1 asain man n a mix race girl wat a joke who employed these ppl are head office not checking on these places shut it down pizza hut should be PIZZA JOKE dont go there dont waste your time or money
Louise Chin . 2017-03-04
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Good friendly staff .Can't really complain
Matt . 2017-03-04
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I am totally shocked of the service I got today .. first of all I got the wrong order , and on the food there was hair in it , I spoke to manger of the restaurant and he was very rude and the guy I spoke to didnt listen to me and seemed that he just wanted to get ride of me .when I told the manger that theirs is hair on the food he replied back to me and said what do you want me to do ? in a very rude and careless way .. I am very shocked that pizza Hut is treating their customer's this way and plus the manger hanged the phone on me when I said this is not the way you treat customers , I really want to take this further and would like to complain.
noora . 2017-03-03
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Pizza took 23 minutes and it was really greasy kept slipping off my hand had barley any toppings we waited about 14 minutes for staff to do order they was very rude and didn't care about there customers pizza was cold not good at all I'm furious
Big Boy E . 2017-02-26
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Staff are an absolute joke, rude and lazy! The food isn't half bad, but it is a Pizza Hut after all! Just wish they employed better people
Doing Whatever . 2017-02-23
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Great place really friendly staff
Charlotte Dalley . 2017-02-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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