Based on 126 opinions finded in 2 websites
Based on 126 opinions finded in 2 websites
Nº 190 in 271 in Fareham
Opinions
The Manager and Staff are lovely. The Pizzas first class. Thank you. Lisa & Micky from Barnardo’s
Lisa Chesshire . 2024-10-23
MORE AT Google
Pizza arrived hot and ice cream still frozen - perfect thank you
Gilly . 2024-10-04
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Ordered a takeaway, the order turned up wrong, we rang the store the and manager promised to re-deliver the missing item. The missing item didn’t turn up for a further 2hrs, when the driver finally dropped it off he told us the chicken wings were given to him cold and when he raised this with the manager he was told to deliver them anyway. Terrible service and attitude from the manager!
Dave Sharp . 2024-08-25
MORE AT Google
Highly recommended as staff was very friendly professional and cooperative
Naveed Hussain . 2024-08-17
MORE AT Google
Absolute disgrace,order food and never right,and staff are useless. Staff are rude when you ring and they should communicate with delivered to what is on the menu
Lisa Lummis . 2024-08-11
MORE AT Google
Gave me a medium pizza instead of a small which was very generous😁
georgia buxcey . 2024-08-09
MORE AT Google
One of the best places to have food of your own choice
Malik Azhar . 2024-08-06
MORE AT Google
Pizza was perfect and so were the onion rings. The server was cheerful, which is always good. Not the first time I've used collection there and won't be the last.
Penny Jayne . 2024-07-29
MORE AT Google
Waited for me at the end of shift as I was running late and kept my food warm. Pizza was great too
ben rixon . 2024-07-29
MORE AT Google
Pizza came like a mess,greasy, sloppy and missing peppers not happy with service
Harry . 2024-07-24
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Fun location, homemade scotch eggs were tasty, prices are reasonable also. Only my Tuna Ciabatta was mediocre.
A Brown . 2024-07-19
MORE AT Google
We turned up 5 minutes after our collection slot and still had to wait 10 minutes even though the shop was empty while the guy chatted up someone on the phone - asking if the number they were on was their mobile number and saying that he’d text it. Not very professional. Could hear 2 other people out the back who didn’t just pass us our already paid for pizza. The pizza had a full slice with absolutely nothing on. Lots of the slices didn’t have any topping on half of them and huge chewy crusts. I don’t believe the crust was a garlic crust even though we ordered it. Overall pretty disappointed unfortunately.
Emma Stubbs . 2024-07-10
MORE AT Google
Pizza was cold, workers was rude, pizza looked like it was just taken out of the washing machine.
Michael Edwards . 2024-06-08
MORE AT Google
Friendly welcoming staff, pizza fantastic highly recommend
Jonathan Hawkins . 2024-05-17
MORE AT Google
Matey at the counter asked me to leave a review. So I am..... his accent was really cool, and my large deep pan meat feast was spot on 🙏🏻
Jack Neill . 2024-05-15
MORE AT Google
Friendly staff and delicious food
Bhavna Malhotra . 2024-05-10
MORE AT Google
Came in for a collection for my family, and the receptionist was really helpful in what could be the best deal for us. Really tasty to!
Stacey Bell . 2024-03-29
MORE AT Google
Came in for a takeaway on my lunch break and the my box deal was perfect, good variety and food was tasty.
Donna Grant . 2024-03-29
MORE AT Google
Food delivered is most of the time hot when it reaches me on the odd occaision its cold . Abd therefore tastes disgusting . I have neverveaten at this restraunt . But the pizzas are excellent value and also they delicer withing the given time . Thank you for your service .
Yvonne FORNALSKI . 2024-03-29
MORE AT Google
Swimming in oil. Not worth the money. Voucher promotions not working on new items. Gone down hill?? More like off the cliff.
Kevin . 2024-03-14
MORE AT Google
I never got my food it said it was delivered but it never was
James . 2024-02-08
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Terrible service ordered from uber eats they took my money and said we're not taking deliveries called the shop they said they can't do anything I want the money back
Josh Houghton . 2024-01-03
MORE AT Google
Pizza turned up in a complete mess with the wrong base and the person on the other end of the phone was a very ‘off’ in tone. They sent a replacement pizza which was much better.
Emma Duncan . 2023-12-31
MORE AT Google
Order was really late, pizza was soggy, not happy at all
Jack . 2023-10-23
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Pizza Hut Locksheath. Shocking service. Pizza arrived cold. Bike rider didn't even take his helmet off at the door. Pizza were like rubber. Badly cut. 3cm slice?? Really?? Shocking. Pizza hut has gone down
Lau Magro - The French KOInection . 2023-09-24
MORE AT Google
Rebecca and Robert great customer service in a hard and very difficult time thank you for everything we will not be returning to dominoes you have a new paying customer onwards and upwards we do wish you were a restaurant great good great service great delivery guy Sean
Racheal Parkes . 2023-09-07
MORE AT Google
Melt was OK. Nachos were good but no dip delivered as per order.
Claire . 2023-04-04
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20 minutes late for collection no problem as they were busy. However one tomato base and one bbq . There was so little on them they were dry and couldn't tell the difference. The cheese and the other toppings were tasteless. If I were blindfolded I wouldn't know what I was eating.
David Davis . 2023-02-27
MORE AT Google
shocking service - our collection order was incorrectly sent out with a delviery driver to someone else and then the staff made us feel like we are lying when we said we have an order we waiting for. Absolute shambles with staff talking on their phones while waiting to be spoken to
erdelipeter . 2023-02-27
MORE AT Google
Great came earlier too which is excellent.
Geoffrey . 2023-02-21
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Stood for about 8 minutes no one bothered to acknowledge us and take our order, we walked out in disgust. Won't be going there again, do not recommend
Abi Bold . 2023-02-03
MORE AT Google
It's a pizza hut they had an offer so it was not to expensive for a lunch time pizza.
Dave Bagg . 2023-01-13
MORE AT Google
Few things missed on the order garlic bread and extra dips.food great though
Phil . 2022-12-15
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Unfortunately 50% of the order was wrong - we ended up with somebody else’s pizza. Restaurant were good and replaced the missing pizza quickly but it still mucked up the family meal time. Unknown if the original mistake was in the restaurant or by the delivery person
Trevor . 2022-11-29
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The pizza and garlic bread was brilliant, but the can of drink was forgotten
Cassie . 2022-11-26
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Grandson adamant he wanted Pizza Hut pizza so we walked in and ordered. Excellent counter service and pizza was ready in 10 minutes. Great tasting pizza. Will definitely purchase again.
Brenda Hayden . 2022-11-13
MORE AT Google
Tasty food. Good offers to order.
Edona Moore . 2022-11-01
MORE AT Google
Me and my partner both got food poisoning, which is a shame as we always use Pizza Hut for our main take away treat. Certainly won’t use again
Hollie Englefield . 2022-10-13
MORE AT Google
Went to Locks Heath Centre and ordered a vegetable pizza. Delicious its cheaper to pick it up than have it delivered. Suggest ring up order before pick up
Victor Styles . 2022-10-02
MORE AT Google
So I went here, first of all my food was late, they then got the order wrong and I was missing some items then they gave me the wrong item. There was one guy there with a pony tail who made the experience bearable. Thank you to him.
Chelsea . 2022-09-30
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Ordered from Uber Eats under the ‘wing street’ name. Food shocking, wings you wouldn’t feed a cat, over half food missing. Told to tell ubereats if they didn’t like it. Shocking keep your money. Better spent on literally anything else.
Sarah Harris . 2022-08-26
MORE AT Google
Excellent, pleasant delivery driver
Nicola . 2022-08-20
MORE AT Just Eat
gave us wrong pizza, asked for no stuffed crust and came with stuffed crust, my autistic child refused to eat it
harry . 2022-07-30
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Pizza was absolutely stone cold! Come away for night with kids for peppa pig world and ordered food in to leave it for the bin
Shaun . 2022-07-21
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They are doing £5.99 medium pizza and £8.99 large pizzas
D M W . 2022-07-02
MORE AT Google
I was pleased with the service this evening at this Pizza Hut store. On placing my order, it was ready in 15 minutes. I came to collect my order from the store, in which I had to wait for about 5 - 10 minutes. However, I was very pleased with the service provided by the Shift Manager/Main Manager. Who apologized for keeping me waiting, and even gave me a free bottle of drink as thank you for my patience. That to me is great customer service. The pizzas I ordered were both good, and were a good portion size for a large pizza. Nothing to complain from my friends, family, nor myself. For the sides, the only thing I would say is just increase the amount of wedges. As for feeding for four adults, a few more could have been added.
Breaking Bisley . 2022-06-11
MORE AT Google
Food was of poor standard, chicken wings not cooked properly, slimy skins and no.peri peri taste, cheese triangles were not cooked enough, whole meal felt rushed
Jason . 2022-05-02
MORE AT Just Eat
Food was delivered not reading notes sent to ring upon delivery, my phone number was provided, food was cold was so hungry I ate it, also forgot my £6 ice cream, not ordering again
Karl . 2022-03-23
MORE AT Just Eat
Just had a pizza delivery, and cannot fault, the app was spot on and kept us informed of our order. The delivery driver Robert was friendly and helpful and a credit to the company, thank you.
Lisa Reynolds . 2022-02-25
MORE AT Google
Shame just eat gift cards did not work so left out of pocket!
Andrew . 2022-02-13
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Cold food and melted ice cream
Anna . 2022-01-08
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After the order the delivery time was immediately changed to longer. Then when the food arrived it was cold and everything tasted chewy. I have not ordered from Pizza Hut before and won't again in future
Toby . 2021-12-23
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I've eaten with this Pizza Hut for about 2 years. Almost weekly. I've always taken advantage of their £5 pizzas for me and my other half, who is celiac, as we could very conveniently get a gluten-free base pizza on the same menu. We were always pleased with the quality of the food, speed of service and overall experience. Until a few months ago. In the latter half of this ear, the service and quality of this hut has drastically gone downhill. I've had several orders turn up either wrong or with pizzas completely destroyed (not exaggerating), the customer service is appalling - the staff are so blazè and uninterested in their customers and something that is quite irritating for me is that they haven't had gluten-free base pizzas on ANY menu for months, which would be fine if I wasn't told regularly and every time I phone - "due to covid there's a delay but they'll be back soon." With a Domino's and Papa John's now open down the road in Park Gate. It's a genuine shame to have to say I doubt I'll be ordering from here again in a long time.
Bobby Brooks . 2021-11-27
MORE AT Google
Went to get pizza. Quick service nice and hot. Cheaper than delivery
Vic Styles . 2021-11-26
MORE AT Google
Always happy with standard of pizza. Always lovely and hot and freshly made. Lovely delivery people.
Alison . 2021-11-11
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Good food, hot and delivered early.
Stephen . 2021-10-26
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I was so so pleased with with the service that was provided to my daughter and I this evening. I didnt get the young gentleman's name (I wish I had asked) he was so kind on the phone when my ap wasn't working and he delivered our pizza in person! My daughter suffered a nasty injury to her back and neck 2 days ago and this was her treat for being so brave, he didnt even know that at first but was so kind and helpful. It really made my daughter and I so happy so thank you so much, you are amazing and a credit to your company x
Lucy 1 . 2021-10-13
MORE AT Google
First ever order with a food delivery app as i'm old so felt nervous about doing it. It was so easy to get set up and it all went smoothly. We enjoyed the food very much.
Alison . 2021-10-07
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Easy to order online. Arrived on time. Enjoyable meal. Thank you.
Diane . 2021-09-08
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Great service , fantastic pizza , my guest this eve, was most impressed with the quality of the pizza, and the amount of topping and at .his request, the black olives .
carol . 2021-08-23
MORE AT Just Eat
great pizza i have tred several local pizza places papa johns dominos and another pizza hut this one is definitely the best consistent tasty pizza
spam spam . 2021-08-02
MORE AT Google
App said that the food had been delivered 25 mins before it arrived, restaurant was no use finder out where it was and had no idea if it had gone to the wrong address. Delivery guy was friendly but didn’t apologise for the delay and food was just about warm. Unreliable, unapologetic and not the best quality food. Don’t think I’ll be ordering with Just eat for a while.
matthew . 2021-07-22
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My food didn't arrive at all! I called the restaurant to receive an update on my food and they told me they were unsure. I was still charged for the food which didn't even arrive. I want a refund!
Danny . 2021-06-21
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Sloppy pizza. Not cut properly. Food was piping hot though. Very late unfortunately with no explanation.
Matthew . 2021-06-18
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food good and hot but 30 mins early
Desmond . 2021-05-01
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Great food, insanely quick! Will definitely order again thank you
CAROLINE . 2021-04-23
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Last time I use this lot. Food already an hour and half late. Called restaurant who couldn’t have cared less.
Mark . 2021-04-18
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I hate complaining but I'm glad I did. My pizza was missing a topping and they cooked a fresh one and sent it out in 25. Very impressed 👍
Henry . 2021-04-05
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Great, friendly delivery and some delicious pizza!
Chereé . 2021-03-09
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It's the only pizza place near by that delivers, do I end up using them. Past 5 deliveries have had something wrong with them; food missing, wrong drinks, base or topping or late. No this week they are over 30 minutes late, beyond the times stated. Last time I will use them now. Put up with the issues as they are the only pizza place about, but they've put me off pizza now 👎👎👎
David Morris . 2021-03-05
MORE AT Google
The food arrived on time, hot and the driver was very polite, that’s the 3 stars. The much hyped KFC pizza, despite being hot was very dry and disappointing as was the garlic bread. The wedges however were surprisingly good. On the website, the image of the kfc deal has a side of popcorn and what looks like a side of gravy. I feel like that is much needed to justify the price and to get through how dry the pizza is as opposed to just dry garlic bread and wedges. Overall curiosity killed the cat and I was left disappointed, go for the champions league deal and get something better for a smaller price.
bailey smith . 2021-02-22
MORE AT Google
Nicest Pizza delivery team. Left me laughing on a Friday evening. Thanks guys 👍
David Cockeram . 2021-02-12
MORE AT Google
Great, food was hot and delivered really fast, top marks.
michael . 2020-12-17
MORE AT Just Eat
Have ordered several different pizza’s and sides and always great service, food still warm and great pizza
Frederique . 2020-12-13
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The pizza was lukewarm and barely cooked throughout. I'm at work and was hoping for a nice dinner but couldn't finish this pizza due to the quality, was hungry and managed half of the pizza but I'm going to have to throw half of it away and hope my body can handle the other half :( I didn't want to touch the 'nanchos', they were free so I can't complain too much and the BBQ dip was forgotten.
Danny . 2020-11-03
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About time this place delivered! Can't beat the taste of Pizza from this place. Only slight disappointment is its a little pricey. Could do with some more details to attract more custom i would imagine.
Margaret Clemants . 2020-10-05
MORE AT Google
Early, which is always a bonus, but pizza itself was warm not hot and had not been cut properly.
Sam . 2020-09-28
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It arrived earlier than expected. We paid for extra garlic dip for it not to arrive but other than that it was ok.
Charlotte . 2020-09-27
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The 5-10 minutes extra wait is easily overlooked when such a polite and friendly delivery man arrives - credit where credit due (although sadly I didn't get his name) - this chap deserves gold stars for his service with a smile (despite the burden of a mask) and his great attitude and professionalism. HOWEVER - there can be no excuse for making assumptions about my order. I ordered a portion of chocolate chip cookie which was shown to come with a vanilla ice cream - what I received was a chocolate chip cookie with a side of. . . . , chocolate chip cookie dough chunks! Dough on top of dough - what were you thinking! I fully understand that items from the menu may be out of stock from time to time but a quick call to ascertain my preferences would have been the obvious course of action I would have thought? I did not choose to eat the sack of damp cookie dough - it was disgusting (and the reason why I did not order this in the first place) but nor could I fully enjoy my warmed biscuit without the ice cream which therefore made it a complete waste of money!
brigit . 2020-09-26
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Food was only just warm otherwise very good .
Andy . 2020-09-19
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The food arrived approximately 20 minutes late The pizza box appeared crushed the pizza was slightly messed. It was not hot but tepid in temperature, won’t order from them again
William . 2020-09-07
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Food was perfect and ready on time. Definitely recommend
Head of the house . 2020-08-05
MORE AT Google
Had to wait a bit longer than usual, but foof is great
Abdulrahman Nasar . 2020-07-25
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Terrible service, would not recommend ordering from here
Cee . 2020-07-23
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I ordered this meal from 200 miles away for an elderly relative. She was most impressed with the service, the courtesy of the deliverer and the meal itself. Thank you.
Bruce . 2020-06-29
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Common thief , ordered 2 large pizza with sides for 24£ but never received them, nor refunded me. Their head office are deceiver with no real customer service contacts. Avoid. I wonder what goes into the ingredients!!!!
H Matt . 2020-06-09
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Food came quickly and was hot and tasty!!
victoria . 2020-06-06
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Requested takeaway with an estimated 30-40 min delivery 1.5-2.5 hours before supermarket shop delivery was due. With expected delivery over 35 mins before supermarket food delivery due would have worked perfectly. Whilst appreciating that things are difficult at the moment... the order arrived over an hour later and just as the supermarket delivery had been unloaded onto my doorstep which then had to wait until we'd eaten to be put away. Food was cold on arrival, totally not worth the £40+, particularly as I had 3 very frustrated and hungry little children in the house by this time. I requested an update from the restaurant and none was forthcoming - maybe due to the mobile number on the receipt not being the one I confirmed when placing the order! On the positive, all of my order arrived and delivery driver did apologise after the confusion of where to place the food since I had groceries all over the porch and I'd commented that we had tried to have food before all the groceries arrived and he was polite.
Andrea . 2020-05-24
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For the second time the extra topping we paid for was forgotten.
Diana . 2020-05-23
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Attention the guy doing the pizzas has a skin problem don't eat pizza from here
Fabio SILVA . 2020-05-07
MORE AT Google
thanks a lot, found it exactly where I asked x stay safe
Lewis . 2020-03-30
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Food was on time but some of it was pretty cold when it arrived.
Emma . 2020-03-20
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Been waiting a hr and a half and still nothing
hannah . 2020-03-16
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Ordered 1.5hours ago and still nothing............
Chloe . 2020-03-10
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Extremely late. Hangry was not the word for it
Ben . 2020-02-16
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Took two payments, called to try and get refund and discuss to find they said they didn’t have an order for us. No offer to help, just told to phone customer service, 15 minutes on hold so drove down to try and resolve the problem. Told by manager that they didn’t have the order and they have nothing to do with the online ordering, we would have to deal with customer service. Asked if they would make the order seeing as we have proof of purchase and confirmation email, told we would have to pay for it again ! Total joke. Told the manger we would speak to our bank and have them return our monies, he said “what do you want me to do .. cry about it “. The service and quality has been going downhill for a few months, Dominos it is from now on. Don’t waste your money or time ! Locksheath Pizza Hut needs a complete overhaul or shutting down.
Rachel Ford . 2020-02-09
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Food was average not particular hot.late 10mins it was ok
Matthew . 2020-02-02
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Ordered at 7pm. First delivery time of 7.35pm was quickly adjusted to 7.55pm. At 7.55pm the time was adjusted to 8.15pm. Eventually arrived at 8.25pm with no apology. One pizza was overcooked, the other was soggy. Shouldn’t I get my money back?
Jo . 2020-01-26
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Very efficient and hot. Good value and customer service
Angela Carpenter . 2020-01-03
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Shocking 'service' by the 'Diva' that answers the phone, wouldn't know customer service if it hit him in the face! Food warm at best as well!! Dont waste your time, get a Dominos or something else!
Samuel Rush . 2020-01-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We tried the Boat House on a Sunday morning - the setting was really lovely, in nice weather it would be an idyllic place to spend time. However, we were disappointed getting breakfast there. We ordered beans on toast for the child that was with us, along with an adult meal and multiple drinks - initially this order was okayed by the waitress, but we subsequently told that the kitchen would not make beans on toast. I suppose a spoonful of beans for a kid was too much to ask. We ordered a (full size) replacement, which came, but the other meal did not turn up at all until we chased it - this then came around half an hour after the first. This was comped for us because of the delay, which was nice of them - but it all felt a bit ridiculous to make us order a full new meal for a kid, and then just not bring the other meal.