Based on 191 opinions finded in 2 websites
Based on 191 opinions finded in 2 websites
Nº 772 in 987 in Hillingdon
Opinions
raheem was great 👍 delivered with care
Joseph . 2024-10-13
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Breakfast baguette with everything in it. Shame about the bacon, considering the price they charge for this they should at least use freshly cooked bacon in the morning instead of using yesterday’s leftovers, it looked and tasted like a used leather sole from the shoe shop next door, should do better considering the competition in the high street……
Brian . 2024-10-10
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Food was piping hot and delivered on time. The driver was very polite.Mussa
Mike Callaghan . 2024-09-22
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Waited 1 hour and 50 mins. 20 mins past latest time given. Says pizza has been delivered and it has not been.
Nicola . 2024-08-07
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Hi Rahim Thank you very much. You are always very friendly!
vantanchan hyunh . 2024-08-04
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Our goto place for pizza in Ruislip. Great pizzas with great service. Habib is always happy to serve and customize the pizza by our choice. Thank you guys keep up the good work 👍
Pratik Sheth . 2024-06-14
MORE AT Google
I highly recommend this everyone try it I was completely impressed with their professionalism and customer service
Shazia Akakhel . 2024-05-31
MORE AT Google
Very delicious food, definitely recommend Will definitely come again
Saeeda Akakhel . 2024-05-31
MORE AT Google
Very happy with the service and respectful workers and the food is very delicious 👍🏻👍🏻must try it.
Hajra Khan . 2024-05-31
MORE AT Google
One of the best you can find in the area and is fairly cheap. Would personally recommend the cheesy crust.
Gul mina Akakhel . 2024-05-31
MORE AT Google
Best pizza you can find. Would defo recommend. And the staff are also really caring.
Nasima Akakhel . 2024-05-31
MORE AT Google
Pizza test was amazing and good customer service
Pragnya Patel . 2024-05-30
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Pizza lovely and hot and fresh ingredients. Karov I think the delivery driver was really polite and friendly. Thanks guys
Elizabeth Mclaughlin . 2024-05-16
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Great delivery service. Driver - Karol was fab. Pizza was great too
Priya Patel . 2024-04-12
MORE AT Google
My pizza came with a used plaster in it!!! I complained and sent pictures but I got told the investigation was inconclusive.
Adam Moore . 2024-04-09
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Pizza was cold ❄️ and slightly burnt 🔥.
ken . 2024-04-06
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Pizza was deliciously prepared and the service was excellent. Amazing staff and great customer service.
Ikram Akakhel . 2024-03-31
MORE AT Google
Fantastic food Fantastic service Will definitely visit again
Nas Firoz . 2024-03-31
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The management here is a joke, pretending to be out but audibly complaining about customers. Quality of food is terrible, go to Rayners Lane, much better.
Ella A . 2024-03-31
MORE AT Google
Pretty good service :) loveeee their hot desserts :) 🫶🏽
Gungun Karmani . 2024-03-31
MORE AT Google
I have never eat pizza from pizzahut but suddenly i was ordered online 1 vegi Supreme and 1 vegetarian sizzlar and it was amazing and delicious and hot and now i orderd every month
Krishil Patel . 2024-03-31
MORE AT Google
Great customer service, delicious food and amazing staff.
ruman khan . 2024-03-31
MORE AT Google
Hands down the best pizza in town! The crust is perfectly crispy, the cheese is gooey, and the toppings are fresh and flavourful. Plus, the staff is always friendly and welcoming. A must-visit for any pizza lover! Now i am regularly customer of Pizza hut and I avoid to go somewhere else for even try new!
Shail Shah . 2024-03-31
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Ordered a simple pepperoni pizza but the bread of the pizza had a funny smell.
Ryan . 2024-03-30
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It’s really Good compared to Domino’s Pizza and Pizza Hut.
Vedant Patel . 2024-03-27
MORE AT Google
The food was amazing and pizza quality is consistently outstanding, exceeding my expectations every time.
Smit Patel . 2024-03-27
MORE AT Google
I like the pizza and service. It was awesome experience thanks see you soon
kevin suthar . 2024-03-27
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Excellent service and great food as always. Fast and friendly service as usual from Asad always gets it right. Thanks.
Vik Wadhwa . 2024-03-26
MORE AT Google
Pizza ordered was really tasty.
Kunal Singh . 2024-03-24
MORE AT Google
I would like to share my experience the Ruislip Manor Pizza Hut was the best best for pizza and also for service . I ordered veggie sizzler it was very nice and testy and hot and it was yummy 😋 Whenever I came there always one lady is there Maybe her name is………Riyaa She’s was very Friendly. And she explains in a very nice way and always she’s smiling 😊 I ordered 5 times and now I m the regular customer of the pizzahut I loved the pizza Thank you such good service for customer and good staff.
Krunal Shah . 2024-03-23
MORE AT Google
They are treat well, nice stafs
Valli Prem . 2024-03-23
MORE AT Google
It was very yummy hot and mouthwatering
Riya Vyas . 2024-03-23
MORE AT Google
Everyone I visit Pizza Hut in Ruislip having gives phenomenal service! Always listens and the order is correct and hot! Thank you!
Pritpal Sahans . 2024-03-22
MORE AT Google
Good place good people good service
Bhargav Patel . 2024-03-22
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Charged me twice for delivery. One margarita and one ham,mushroom and pepper pizza and chips £43......unbelievably expensive for mediocre pizza's.
Karl Warren . 2024-03-17
MORE AT Google
Food wasn’t warm after the late delivery - very disappointing!
Tracy . 2024-03-04
MORE AT Just Eat
I wanted to express my appreciation for the exceptional experience I recently had at your store. The combination of quality food and outstanding service truly stood out.
Bhakti Vegad . 2024-02-29
MORE AT Google
Great service, friendly staff with a nicely cooked pizza.
Diya Patel . 2024-02-28
MORE AT Google
Subject: Exceptional Service at Pizza Hut Dear Pizza Hut Management, I wanted to take a moment to express my heartfelt appreciation for the outstanding service provided by your staff during my recent visit to your establishment. From the moment I walked in, I was greeted with warmth and professionalism that immediately set a positive tone for my dining experience. The attentiveness and friendliness of your staff members truly stood out. They were not only prompt in taking my order but also ensured that my preferences were met with utmost care. Moreover, their knowledge of the menu and willingness to offer recommendations made the decision-making process much easier. I must commend the efficiency and teamwork displayed by your staff. Despite the busy atmosphere, they managed to maintain a high level of service without compromising on quality. It was evident that they were dedicated to ensuring that every customer, including myself, felt valued and satisfied. In addition to the excellent service, I also want to highlight the cleanliness and organization of the restaurant. The attention to detail in maintaining a hygienic environment did not go unnoticed and contributed to an overall pleasant dining experience. Please extend my gratitude to your entire team for their exceptional efforts. It is clear that they take pride in their work and are committed to upholding the reputation of Pizza Hut as a premier dining destination. Thank you once again for a memorable experience. I look forward to visiting again soon and enjoying more of your delicious offerings. Warm regards, Dr Khan
Imran Khan . 2024-02-28
MORE AT Google
Great service from the delivery driver Owen
Michael . 2024-02-06
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the delivery guy was rude and didn’t offer change was shouting at us
Charlotte . 2024-01-12
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Poor customer service in Ruislip Manor Shop!! Zero serieusity. Late and not informing the customer .Tried to contact the shop, but they refused to answer.The order was late, and nobody was inn .They marked the order as delivered! Totally dissatisfied. Not recommended !!
Nadia . 2024-01-07
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The food is good, delivery is usually on time. But it’s the only pizza hut within a 10 mile radius that does open for lunch. All other pizza hut opens at 11am-12pm. But the Ruislip Manor branch opens at 3pm? 🗿🗿🗿🗿🗿
Steven Chan . 2023-12-12
MORE AT Google
Made sure food was on time also friendly
Reece . 2023-12-10
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They where so late we couldn’t eat the pizza I want my money back absolute waste of time
Jaygun . 2023-12-06
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Driver was very rude.Also the package was open and food tasteless.
Lilian . 2023-12-03
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Ordered deal with pizza and upgraded to cheesy garlic bread side. However they had no garlic bread and sent potato wedges instead. They did not call about the substitution nor did the delivery driver mention it. Had to call to find out was told it was the same price, but it is not. Potato wedges as a substitute for garlic bread may be acceptable but not for the more expensive cheesy version.
Robert . 2023-10-31
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My pizza was ready but it took them 7 minutes to serve. The guys kept looking at me and ignoring me. One of them said my pizza is not ready and went back inside. Guys inside kept chatting amongst themselves
Samiullah Shaikh . 2023-10-14
MORE AT Google
Now over an hour and a half after placing my order, still no food. No updates via the app and absolutely nowhere near the advertised delivery time. Very misleading. At this point I still have no idea if the food will arrive or not. Keep ringing the restaurant which goes to a Lyca mobile voicemail. Do not make the same mistake as me when there are so many better choices in the area!
Lisa . 2023-09-14
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Delivered very promptly and the delivery driver Owen was very friendly, he asked me if I'd been waiting long and checked that I had the box held comfortably before he passed it over - these small things made a big difference. Food was very good and a nice temperature when I took out of the box. Thank you I will definitely be ordering from Pizza Hut more in the future!
Avtar . 2023-08-19
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Great delivery, good customer service, can’t complain
Keval Chavda . 2023-08-09
MORE AT Google
They didn’t deliver my bottle of drink
Sian-nicole . 2023-07-26
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Unfortunately I’m unable to rate the quality of the food as it never arrived.
Thomas Williams . 2023-07-16
MORE AT Google
Very greasy pizza and missing garlic bread with the deal I ordered. Tried to call but no response . Very disappointed.
Mary-Ann Annan . 2023-06-27
MORE AT Google
Don't pay attention to the time when looking add another hr and half
Jessica . 2023-06-18
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I'm on the phone to them now. I've just called 12 rimes in a row and no answer with being hung up on once. Clearly some prat is there but not answering. They seem so lazy but surprisingly the pizza is very nice when collecting yourself.
J S . 2023-04-17
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Awesome and we had something extra. Thank you.
Stephanie . 2023-03-23
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Food was cold, Garlic bread was cold and Hard. Had to reheat it.
Neelam . 2023-03-13
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Lovely delivery man, he was very nice and handled my dog barking appropriately
Scott . 2023-02-27
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Hit and miss too much oily and service isn’t good
imran raja . 2023-02-13
MORE AT Google
Absolutely love it, I’m very upset they stopped making cheesy bits
Cancer free world M,Kh . 2023-02-04
MORE AT Google
Great pizza, recently Pizza Hut improved their food
Nick Iliadis . 2023-01-22
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Absolute waste of space! No one can speak English, which surely is essential if you’re answering the phone and taking orders?! After 8 minutes of tourment, I finally ordered my pizzas and then got cut off! Complete waste of my life!
PMI 5-A-side . 2022-12-11
MORE AT Google
Order was wrong! I ordered no garlic crust and it came with garlic. Pizza was also soggy. Clear no quality or checking
Lisa . 2022-12-06
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Food never turned up. Refused to refund the money
Sam . 2022-11-22
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Ordered pizza last night, all sick early hours of the morning! Some sort of dodgey pizza or hygiene issue. Store doesn't pick up the phone.
Tamara Rhodes . 2022-11-15
MORE AT Google
Excellent customer service. Thanks so much. Great pizza too
Craig Ross . 2022-11-11
MORE AT Google
I was sent the wrong order by uber eat try to call them no help rang the store mangetout was rude not helpful put the phone down on me sent 40 with you I work in a restaurant that does these delivers and we sort it out if this is your staff you should be deceased I will be ring head tomorrow by the way this is Ruislip manner manger
Teressa Howard . 2022-10-28
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Hot, fresh and tasty pizza delivered by a very friendly and polite delivery person.
Colin . 2022-10-21
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Rang restaurant when meal a little late and they had no idea how to check its progress.
Mike . 2022-10-07
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Rubbish service Won't order again
Steve . 2022-09-30
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Arrived early and hot! Ordered a pepperoni & veg sizzler pizzas with wedges and wings - it was all great.
Vishal . 2022-09-17
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The quality of the food was great, however we ordered the pizzas at 17:10 with an estimated delivery time at 18:10-18:30. They didn't turn up till 19:10. My wife called the restaurant at 18:30 to find out how much longer the order would be. The member of staff who she spoke to said I'll just find out for you and then put the phone down on her. So she had to recontact the restaurant only to be told they hadn't even started the order.
Andrew . 2022-09-10
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I received the wrong pizza!!! I got margarita not vegetable supreme. I called and received no satisfaction very hard to understand…when I have proof in email confirmation of what I ordered!
Louise . 2022-08-13
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Didn't provide all items, called to ask for the extra item as it might have been an honest mistake only to be told I didn't pay for it even though it was charged on the bill they gave me
Filipe . 2022-08-13
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Order never appeared.... Pizza Hut would not answer the phone for one and half hours, even though they are supposed to be open and taking orders. Not the first time this has happened with them but it is the last. The worst Pizza Hut franchises I have dealt with.
Andrew . 2022-08-11
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No ANSWER I rang regarding a dietary requirement and no one picked up the phone i rang 4 times!!! Not sure if this is how you run business but expected more from a Pizza Hut store. Hence the 1 Star
alysha sherelle . 2022-08-06
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My whole order was cold and I was missing one pizza.
Amber . 2022-07-09
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Placed the order over the phone, person. On the phone was really helpful. Pizza was delivered by Addison very quickly and it was hot and tasted great. Thanks so much for the over all service.
Leatitia M . 2022-07-03
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Wrong item sent and just sat won’t allow me to complain/refund
ian . 2022-07-01
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Ordered 2 medium pizzas and they both arrived with no tomatoe sauce base. 1hr30min plus wait for delivery, for what? Some warm bread with cheese and toppings thrown on it! When speaking to pizza hut they said to take it up with just eat. Did they put the order together. What a joke.
S W . 2022-07-01
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Missing a drink, notes was ignored and couldn't call them, pretty terrible customer service. Not the first time either.
Tye . 2022-06-10
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I had a text at 7.44 to say my food is on its way. At 8.15 the driver called to ask where I live. Pizza was cold. Wedges had sweated out. Really disappointed.
Geeta . 2022-05-24
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Great food but my dips I paid for were missing 😩
Ray . 2022-05-08
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Never got my food after waiting 2 and a half hours, then it just shows as delivered when it hasn’t
Corey . 2022-05-01
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Took 1hr 40minutes for food to arrive. Did not receive ice cream for the cookie doughs
Lisa . 2022-04-29
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Jamie was helpful and efficient. Great pizza.
Tommy . 2022-04-22
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I was really happy with Elenas customer service and how polite she was
Sam . 2022-04-02
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Missing the drink but otherwise fine.
Alex . 2022-03-27
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Never ever again will I order from here. I could of got one delivered quicker from Italy Absolute joke
Darren . 2022-03-24
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Food over 45 minutes late. Called the restaurant 3 times. Not a word of English made the call extremely difficult. 1st answered and said on the way. Obviously wasn't. 2nd time no answer and 3rd was to say on the way. Appalling to wait on a Monday night for over 90 minutes nearly 2 hours for a pizza. Refund please
Tom . 2022-03-07
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Cold pizza arrived 1 hour after ordering Will not order again
Dr . 2022-03-05
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It was 25mins late ordered it at 18.07 and received it at 19.50 so nearly 2hrs in all
fiona . 2022-02-26
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Addison was very polite and handed off the order perfectly. Food was hot and everything tasted lovely
Danielle . 2022-02-11
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Polite delivery driver. Addison. Thank you
Georgia . 2022-02-06
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Really disappointing experience overall. After a very tiring day and not in the mood or have the energy to cook, we decided to treat ourselves with a takeaway. We chose Pizza Hut as its been quite while since ordering with them. I really wish we hadn't, the food arrived late and there was an item missing and after calling out to the driver ( who was really kind and helpful) he told us to phone Pizza hut, which we did. Only to be told by their member of staff they had run out of that particular item and couldn't help us and contact Just Eat. I really would have thought they should be able to contact us beforehand, surely there must be an option or facility for restaurants to do that, instead of leaving it for the customer to discover themselves. When we opened the box we then found a topping missing: one that we had paid for!!! And no way or option to report this. Just Eat can you help with this? Whatever we did receive did taste nice but this was also in disappointingly small sizes. The large pizza size is smaller and not enough to go round and fill you up. Another painful reminder of high food prices by paying more money for less food. Really disappointing.
Juwayria . 2022-01-29
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I rang to chase my order after waiting 90 minutes to be told would be another 40. Beyond poor service had to cancel the order.
Joe . 2022-01-28
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Delivery good, food was abit cold
Joe . 2022-01-17
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My order arrived without garlic bread. I was called and offered an alternative but I requested a refund of the item instead. Pizza Hut would not give me refund and advised that I must contact you instead. I’d be grateful if you could refund my Paypal account with £4.99 please. Many thanks.
Phil . 2022-01-07
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Very Great customer service. Great receptionist Jamie Mckenna.
Assem E . 2021-12-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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220 Opinions
I had a very early flight and had to stay on the airport overnight at terminal 4. The waiting seats areas were not comfortable at all and it was cold so thankfully I spent many hours at this coffee shop it has nice seats very comfortable. I had croissants and coffee it was ok.
4945 Opinions